We thoroughly enjoyed our stay in Florence. The communication was excellent - very easy meet up and property detail. The apartment was very nice and had everything we needed. The air conditioner in each room was a plus since we were going through a heat wave - great mid-day relief. There were cafes and great restaurants close by which were all charming and delicious. We did several train excursions and the station was an easy walk. Overall we were very pleased with our stay in Florence - highly recommend!