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关于凯沃尔大酒店的点评

4 out of 5
凯沃尔大酒店
Via del Proconsolo 3, Florence, FI

点评

9.0

非常棒

10 分 - 超赞。652 条好评，共有 1001 条点评" "
8 分 - 还可以。239 条好评，共有 1001 条点评" "
6 分 - 一般。72 条好评，共有 1001 条点评" "
4 分 - 很差。21 条好评，共有 1001 条点评" "
2 分 - 糟糕。17 条好评，共有 1001 条点评" "

9.4/10

清洁度

9.2/10

员工和服务

8.8/10

服务设施

8.8/10

住宿条件和设施

8.8/10

环保

点评

8/10 还可以

真实旅客

与家人出行
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
总体都算不错。酒店在市中心地点也很方便，就是退房时候说有家具烟烫。本人不抽烟。还好我们可以沟通。要是遇到有抽烟的同胞就收据不清楚了。这一点大家要注意一下。
2023 年 7 月入住 1 晚

8/10 还可以

Huichi

与家人出行
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 2 月入住 1 晚

10/10 超赞

chun chieh

与家人出行
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 1 月入住 2 晚

8/10 还可以

Nathalie

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Hôtel magnifique, idéalement situé et très belle et grande chambre ! La vue était sur un mur, les servies en chambre limite (pas de café en chambre… des bouteilles d’eau seulement les 2 premiers jours). Enfin, durant la 1ere nuit nous n’avons pas pu dormir à cause de bruits continus et forts dans la chambre du dessus. Cela a été signalé à la réception dans la nuit, puis c et la a recommencé r tre 6h et 8h du matin). Quand nous avons t’explique notre mécontentement à la réception dans la matinée, on nous a juste expliqué que l’on avait pas de preuve de ce que l’on avançait…alors que le réceptionniste avait lui même durant la nuit tu intervenir dans la chambre du dessus…)
2024 年 5 月入住 3 晚

10/10 超赞

Ashita

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Na
2024 年 5 月入住 2 晚

10/10 超赞

Laura

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Beautiful, gracious property in the heart of Florence! Staff was outstanding. Five stars!!
2024 年 5 月入住 1 晚

10/10 超赞

Timothy，West Linn

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Very nice, cool, and modern hotel. Rooms are clean and nice with good air conditioning albeit a little small. Location is perfect; between The Duomo and Palazzo Vecchio. 50 restaurants within a 4 block radius. Patrizio was awesome at the front desk. Helpful, friendly and professional.
2024 年 5 月入住 2 晚

8/10 还可以

Vanessa

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Great location
2024 年 5 月入住 2 晚

10/10 超赞

Debra

满意：清洁度、员工和服务、住宿条件和设施
2024 年 5 月入住 1 晚

10/10 超赞

Sam

与配偶出行
满意：清洁度、员工和服务、住宿条件和设施
Super modern and in the best location you could ask for
2024 年 5 月入住 1 晚

8/10 还可以

Kenneth

满意：清洁度、员工和服务、住宿条件和设施
2024 年 5 月入住 3 晚

10/10 超赞

Florentina

与配偶出行
满意：员工和服务，清洁度
Location is really good, staff very nice and helpful. Breakfast is a bit pricey but very good
2024 年 4 月入住 6 晚

8/10 还可以

John

与家人出行
满意：员工和服务，清洁度
Amazing roof top bar but slow service. Great breakfast. Very noisy main road - suggest requesting rooms to rear of the property otherwise you wont get a good nights sleep. Superb room although no bath, just shower. Fantastic position for all the sights. 5 minutes to Duomo and 5 minutes to Uffizi. Vert helpful reception and concierge desks and staff.
2024 年 4 月入住 4 晚

10/10 超赞

Janet Mary

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Excellent location, super staff and good facilities
2024 年 4 月入住 4 晚

10/10 超赞

Lyndsie

满意：清洁度、员工和服务、服务设施、住宿条件和设施
Loved the location and the rooftop terrace was great for pictures.
2024 年 4 月入住 2 晚

10/10 超赞

Brittany

满意：清洁度、员工和服务、服务设施、住宿条件和设施
2024 年 4 月入住 3 晚

10/10 超赞

Alison

与家人及幼儿出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Perfect location. Close to everything. Fantastic for families with kids.
2024 年 4 月入住 1 晚

4/10 很差

Christina

与家人出行
不满意：住宿条件和设施，服务设施
There was no air conditioning. While one might think you don’t need it, the outdoors is so unbelievably noisy that you can’t keep the windows open. No sleep for 3 nights between the outdoor noise and temperature of the room. Otherwise it was clean and breakfast was adequate.
2024 年 4 月入住 3 晚
Carlo 于 2024年05月1日 的回复
Dear Mrs. McCarthy,We really thank you for taking the time to express your opinion and we are happy that you appreciated some of the services, such as breakfast and cleanliness.As for the noise that can be heard by leaving the windows open, this is unavoidable when a Hotel is in such a central and strategic location. For this reason, all the windows have been replaced and no noise can be heard with the windows closed.Normally the period from the first days of April to mid-May is when there are the unforeseeable temperature changes and we often find ourselves having to decide to turn the heating back on from one hour to another.The temperature in Florence during the days of your stay was quite low and in our opinion, it was not necessary to turn on the air conditioning. You can see below the list of days:25/4/2024 66F /46F partly cloudy26/4/2024 66F /44F moderate rain27/4/2024 66F /46F cloudy28/4/2024 66F /46F heavy rainWe are sorry that you could not rest well, but we would have been glad to find a solution for you if we had known. The Duty Manager is always available.We hope to have a chance to welcome you on a future occasion.Best regards.Carlo RDM

10/10 超赞

ROXANA

团体旅客
满意：清洁度
Excellent
2024 年 4 月入住 4 晚

8/10 还可以

Jeff，Memphis

满意：清洁度、员工和服务、住宿条件和设施
Centrally located to key sites - 15-20 min walk; great roof-top bar for evening views of Florence; nice size hotel room with comfortable bed for two and large private bath. Staff very helpful.
2024 年 4 月入住 3 晚

10/10 超赞

Hang，whitestone

2024 年 4 月入住 1 晚

10/10 超赞

Ruth

与家人出行, 与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Me encantó hospedarme en este hotel, todo los atractivos están cerca, la habitación estaba hermosa, amplia y con algunos detalles incluidos como batas para baño y pantuflas, volvería a quedarme ahí por supuesto, lo recomiendo bastante.

6/10 一般

Stephanie，Highland

团体旅客
满意：清洁度、员工和服务、住宿条件和设施
It was a very central location for exploring Florence highlights. Very walkable! We stayed in early April and essentially had no control over the temperature in the room. It was SO HOT inside the room however when we opened the windows it made the street noise extremely loud in our room. It was very loud even with the windows closed. Due to the central location there was a lot of noise even very late into the night. The room was also quite small. It was reasonable for a quick two nights in the city, however I probably would not stay again.
2024 年 4 月入住 2 晚

10/10 超赞

Carolina

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Great location, super clean and comfortable. The roof top bar has amazing views and Aperols! Would stay again no doubt
2024 年 4 月入住 4 晚

10/10 超赞

Nidya，Miami

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Loved this great hotel. Very clean and spacious rooms. The area around had lots of places to dine and shop. Centrally located.
2024 年 3 月入住 3 晚

6/10 一般

Emilia，Newport Coast

与家人出行
不满意：住宿条件和设施，员工和服务
Old property. Not really worth the money. Very noisy from the hallways and very dark rooms.
2024 年 4 月入住 3 晚

10/10 超赞

Mario，San Diego

与配偶出行
满意：清洁度、员工和服务、住宿条件和设施
不满意：服务设施
Great location. Center of everything. Had a beautiful view of palazzo vecchio. Nice and helpful staff. Would recommend this hotel for anyone going to florence
2024 年 4 月入住 6 晚

10/10 超赞

Kathryn

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Beautiful and grand! One of the nicest hotels I’ve ever stayed in. Amazing breakfast buffet and super helpful staff. So many options for my gluten free and lactose sensitivities! Tourist sites were steps away: Duomo, Pitti palace, Citovecchia bridge and many restaurants and shops.
2024 年 4 月入住 3 晚

10/10 超赞

Yeney

与家人及幼儿出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Love it
2024 年 4 月入住 2 晚

10/10 超赞

Susie

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
The hotel was clean and very nice. The rooftop for drinks and views was amazing!
2024 年 3 月入住 1 晚

10/10 超赞

Milton Gonzalez

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
La propiedad está muy céntrica y las principales atracciones turísticas quedan muy cerca. El personal sumamente amable.
2024 年 4 月入住 2 晚

10/10 超赞

Elizabeth，Largo

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
We loved how close the hotel was to the many things we wanted to see. Views from the terrace bar are wonderful.
2024 年 4 月入住 1 晚

10/10 超赞

Jewel

与配偶出行
满意：员工和服务，清洁度
The room is big, clean, nice view and close to everything.
2024 年 4 月入住 1 晚

10/10 超赞

Luvkarnjit

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
It was clean, the staff was friendly and the breakfast was so so good!
2024 年 4 月入住 3 晚

6/10 一般

Rhonda

2024 年 3 月入住 3 晚

8/10 还可以

Debbie

满意：清洁度、员工和服务、住宿条件和设施
2024 年 4 月入住 3 晚

10/10 超赞

Jesus Altamirano

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Me hospedé en la Suite Beatrice, esta majestuosa y lo que le sigue, una excelente experiencia, y su roofgarden bar, con vistas increíbles. Altamente recomendable
2024 年 4 月入住 1 晚

10/10 超赞

Suzi

满意：清洁度、员工和服务、住宿条件和设施
2024 年 4 月入住 3 晚

10/10 超赞

Suzanne

与配偶出行
满意：清洁度、员工和服务、住宿条件和设施
Beautiful place! Our room was spectacular and comfortable. Only recommendation is to provide higher quality robes and towels for a more luxury feel
2024 年 4 月入住 2 晚

6/10 一般

Isabel

满意：住宿条件和设施，服务设施
2024 年 3 月入住 1 晚

8/10 还可以

Anthony

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Convenient location, comfortable rooms, and friendly staff
2024 年 3 月入住 7 晚

8/10 还可以

Sonia，Englewood

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Tourist attractions within walking distance. Driving in this area is challenging and very limited parking. Hotel uses an off-site parking garage. They pick up and return at but must give 1 hour notice.
2024 年 4 月入住 1 晚

10/10 超赞

Julz

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Close to everything, fabulous breakfast, they even have a small workout room. Hotel rooms and bathroom were fabulous and the roof top bar a real treat
2024 年 3 月入住 2 晚

10/10 超赞

Dean

2024 年 3 月入住 1 晚

8/10 还可以

Janet

满意：清洁度、员工和服务、服务设施、住宿条件和设施
I love this property, the location is perfection. My only complaint is that the rooms are SO HOT. I like a cold room to sleep in, and with mosquitoes, opening the windows was not an option. No A/C that I could find. Ugh
2024 年 3 月入住 2 晚

10/10 超赞

Amila

与家人及幼儿出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Excellent place heart of Florence enjoyed it a lot. Room is big and clean. Everything is walking distance and they have very nice rooftop bar. Definitely going back
2024 年 3 月入住 3 晚

10/10 超赞

ALAN

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Fantastic location close to all the main attractions. Staff were really friendly and helpful pointing out places to visit we hadn’t considered. Roof top bar definitely worth a visit
2024 年 3 月入住 3 晚

10/10 超赞

Maria del Carmen

满意：清洁度、员工和服务、服务设施、住宿条件和设施
Muy bonito y bien ubicado. El desayuno incluido muy bueno.
2024 年 3 月入住 4 晚

10/10 超赞

Mathieu

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Chambre bruyante par circulation automobile à notre arrivée. Nous avons été relocalisés dans une chambre confortable et paisible par le personnel qui s'est montré sensible à notre confort et qui nous a prodigué de bons conseils sur les restaurants alentour. La localisation de cet hôtel est idéale pour une visite piétonnière des principaux attraits de cette ville.
2024 年 3 月入住 7 晚

10/10 超赞

Yvan

与配偶出行
满意：清洁度、员工和服务、住宿条件和设施
Excellent location and staff at the reception is great
2024 年 2 月入住 8 晚