住宿入口

中央酒店的評價

4 out of 5
中央酒店
Via dei Conti 3, Florence, FI

評價

9.0

卓越

10 分評分,優異;1003 則評價中有 574 則" "
8 分評分,不錯;1003 則評價中有 340 則" "
6 分評分,一般;1003 則評價中有 70 則" "
4 分評分,欠佳;1003 則評價中有 10 則" "
2 分評分,很差;1003 則評價中有 9 則" "

9.2/10 

整潔度

9.4/10 

職員與服務

8.6/10 

設施服務

8.8/10 

住宿狀況

8.8/10 

環保程度

評價

10/10 優異

Enoch

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Good location in Florence, very near train station and every spot within walking distance. Our room had a Jacuzzi!
於 2019 年 5 月住了 2 晚
irene 於 2019年5月30日的回應
Thank you for sharing your experience, we are so glad to hear you enjoyed the central location and your Junior Suite with Jacuzzi. We look forward to welcoming you in the near future.

10/10 優異

Chisen

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
義大利之旅
工作人員服務態度很好,早餐多樣花選擇,是這次義大利之行,最滿意的一家,距百花大教堂轉個彎就到,附近餐多,還有超市,方便。
於 2019 年 3 月住了 4 晚
hotel centrale 於 2019年3月30日的回應
Dear Chisen, we thank you for your kind words and we are pleased with the excellent experience we have given you. We look forward to seeing you in the near future and enjoy Florence.

10/10 優異

Chia ju

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
The room is nice and comfy.
於 2018 年 6 月住了 2 晚
hotel centrale 於 2018年7月18日的回應
Dear Chia Ju, thank you for your kind words, we are happy to realize your stay was enjoyable and hope to welcome you back. Kind Regards

10/10 優異

Hui-Ling

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
翡冷翠 優質選擇!
這是一間非常棒的飯店,就在百花大教堂旁,所以去市中心任何景點都很方便,隨時都可以回來飯店上廁所,這對於在義大利任何廁所都需要額外付費的情況下,尤其是帶老人家出國旅遊,顯得格外重要。從火車站步行不過約5-6min而已。飯店本身就像古蹟一樣,裝飾很樸實,很舒適。 大廳有咖啡、茶包...多人可以在大廳聚餐、聊天,很舒服。 早餐超優,無論是起司、火腿...種類超多選擇,連果醬都有5-6種可以選擇,最特別的是除了一般飲料之外,還可以直接用果汁機打果汁,想要哪種蔬菜與水果,自己切、自己榨果汁,好好玩喔。 在翡冷翠住二晚,這家飯店給了我們很舒適的睡眠品質,連老媽一早都可以出去散步回來,而不會迷路!下次再訪翡冷翠,會優先選擇此飯店再入住喔!
於 2018 年 2 月住了 2 晚
hotel staff 於 2018年3月18日的回應
Dear Hui-Ling, we are very glad to read your positive review realizing your stay was enjoyable and that you appreciated the location, the breakfast and customer service. Thank you very much

10/10 優異

jing

讚好:整潔度、職員與服務和客房舒適度
早餐里有一种mint milk很好喝!!
於 2017 年 9 月住了 3 晚

10/10 優異

yung-ming

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
IT IS VALUE FOR MONEY,THE BREAKFAST IS DELICIOUS ,THEY PROVIDE A LOT OF FOOD AND DESSERTS,IT IS GREAT
於 2017 年 1 月住了 2 晚

10/10 優異

ieng ieng

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Very good stay
Central location, friendly staff, good breakfast, classy style, quiet room. But no water kettle inside room (the staff told us they will provide kettle for every room later though).

10/10 優異

Shin (Taipei)

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
離車站及百花大教堂非常近
地點非常棒,離車站、教堂、市場都非常近。 而房間內空間很寬敞、早餐也很美味,整體來說非常舒適,不過電梯很小要注意行李大小。 退房後可寄放行李,讓我們在第二天出門很方便。 離開前在於大廳稍作休息,有免費冰淇淋及一些設施可以使用,非常棒。
舒適的大廳
早餐的義式濃縮咖啡

10/10 優異

Vincenzo

讚好:整潔度、職員與服務和住宿狀況
Colazione super
於 2024 年 4 月住了 2 晚
Relais Hotel Centrale 於 2024年5月3日的回應
Gentile Vincenzo,ci fa molto piacere che abbia apprezzato la colazione che noi consideriamo un punto di forza! Grazie e a presto

10/10 優異

Mikhail

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Nice, helpful personnel. Location is very good. The room was not too convenient, shower though small but good. The breakfast is very good. Overall for Florence the property facilities are good. I have been in several hotels in Florence and it’s difficult to find nowadays something better for the price.
於 2024 年 4 月住了 4 晚
Relais Hotel Centrale 於 2024年4月29日的回應
Dear Mikhail,thank you for the review. We are glad that you appreciated the professionalism of our staff and our breakfast service. We are happy that you appreciated our historical structure as well and we hope to welcome you again in Florence!

4/10 欠佳

Carlos

伴侶同遊
不滿:整潔度、職員與服務、設施服務和住宿狀況
Hotel is pretty conveniently located across the train station and only a 10 min train ride from Venice. Despite being so close to the train station, the hotel wasn’t noisy at all. The main problem with this hotel is that for my entire two night stay here there was no air conditioning in the room at all. When I mentioned this to the front desk staff, they just said that it was a hotel wide problem and no rooms had air conditioning throughout the hotel. No mention of when this problem was going to be fixed or if it was being looked into at all. Also, the floor we stayed in, the entire hallway reeked of cigarette smell. Definitely wouldn’t recommend…
於 2024 年 4 月住了 3 晚
Manager 於 2024年4月22日的回應
Dear Mr. Carlos,We apologize that our service did not meet your expectations. We would just like to point out that the air conditioning is active during the appropriate period. The entire structure is non-smoking, we have a designated outdoor area for smokers.Best regards

10/10 優異

Hiroaki

讚好:整潔度、職員與服務、設施服務和住宿狀況
立地条件、ホテルの清潔さ、スタッフの対応にいたるまで全てにおいていいホテルでした。また利用させていただきます。
於 2024 年 4 月住了 1 晚
Hotel Centrale 於 2024年4月8日的回應
Dear Hiroaki, thank you, it was a pleasure to read such a lovely review. Come back whenever you want we will be here to welcome you.

10/10 優異

Maryeling

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Excellent Hotel in the area.
於 2024 年 3 月住了 3 晚
Hotel Centrale 於 2024年3月31日的回應
Thank you Maryeling. See you next time

10/10 優異

Chad

讚好:整潔度、職員與服務、設施服務和住宿狀況
We really enjoyed the incredible breakfast, the friendly staff and how close it was to everything.
於 2024 年 3 月住了 2 晚
Hotel Centrale 於 2024年3月29日的回應
Dear Cahd, it was a pleasure to welcome you here. Thank you for your nice words. Arrivederci

10/10 優異

Sergio

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Muy buen hotel y el servicio fue lo máximo Super recomendado
於 2024 年 3 月住了 4 晚
Hotel Centrale 於 2024年3月25日的回應
Estimado Sergio, nos alegra saber que su estancia fue bien y muchas gracias por este fantastico feedback. Esperamos poder darle la bienvenida en una futura ocasion. Atentamente, El personal

8/10 不錯

Christianne

伴侶同遊
讚好:整潔度、職員與服務和住宿狀況
Parfaite
於 2024 年 2 月住了 4 晚
Hotel Centrale 於 2024年3月25日的回應
Merci! Nous éspérons de vous revoir. Arrivederci

10/10 優異

Craig

讚好:整潔度、職員與服務和住宿狀況
Good service and great breakfast.
於 2024 年 2 月住了 5 晚
Hotel Centrale 於 2024年3月25日的回應
Dear Craig, thank you so much for your kind words. We are really happy to know you enjoyed your stay in our hotel and also our breakfast. We will be waiting for you for your next stay!Best Regards, The Staff

10/10 優異

MARGHERITA

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
È la seconda volta che soggiorniamo in questa bellissima struttura, staff educato e molto efficiente, molto cordiale...ottimo servizio per la prima colazione, abbondanza di scelta e molta cura nella preparazione e presentazione.... Ci torneremo sicuramente
於 2024 年 2 月住了 2 晚
Relais Hotel Centrale 於 2024年2月17日的回應
Gentile Margherita,grazie per aver condiviso la sua esperienza con noi apprezzando la posizione e la bellezza del nostro palazzo storico. Siamo altrettanto felici che abbia trascorso un ottimo soggiorno e siamo molto lieti di sapere che ha apprezzato l'estrema professionalità del nostro personale e che abbia gradito la varietà, la qualità e l'attenzione riposta nel servizio colazione. A nome di tutto lo staff, Le porgo il nostro più sentito ringraziamento per questo bellissimo commento. La aspettiamo nuovamente per darLe conferma che saremmo lieti, ancora una volta, di rendere il Suo soggiorno ancora più piacevole.

10/10 優異

Erik Fritz

於 2024 年 1 月住了 3 晚
Hotel Centrale 於 2024年1月23日的回應
Dear Erik, thank you for your stay with us. It was a pleasure to welcome you. Regards

10/10 優異

Fioravante

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
於 2024 年 1 月住了 1 晚
Hotel Centrale 於 2024年1月22日的回應
Grazie davvero per averci promosso a pieni voti. Alla prossima!

10/10 優異

MARCO A

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Excelente
Confortável, bem localizado, excelente atendimento, ótimo café da manhã.
於 2024 年 1 月住了 1 晚
hotel centrale 於 2024年1月18日的回應
Gentil Marco, Obrigado pelo seu feedback fantástico! Estamos felizes que você tenha gostado de sua estadia em nossas instalações e esperamos recebê-lo novamente em nossa histórica Dimora Fiorentina. Atenciosamente,

8/10 不錯

S.J.DUKO

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 1 月住了 3 晚
Manager 於 2024年1月16日的回應
Thank you ,It was a pleasure to have you as our welcome customer.Greetings from all the Staff

10/10 優異

Melvin

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
於 2023 年 10 月住了 1 晚
Manager 於 2024年1月10日的回應
Dear Melvin,Thank you for your fantastic feedback! We are happy that you enjoyed your stay at our facility and we hope to welcome you again in our historic Dimora FiorentinaBest regards

10/10 優異

Scott

讚好:整潔度、職員與服務和住宿狀況
於 2023 年 11 月住了 3 晚
Hotel Centrale 於 2023年11月28日的回應
Dear Scott,thank you very much for your review. We are glad that you enjoied your stay in Florence at our Hotel.We hope to have you as our welcome guest again as soon as possible.Thank you.

10/10 優異

Joseph (Allentown)

伴侶同遊
讚好:整潔度、職員與服務和住宿狀況
Very kind staff
於 2023 年 11 月住了 5 晚
Staff 於 2023年11月24日的回應
Dear Joseph,Thank you very much and thank you for being our welcome guest.Warm greetings from all the staff...

8/10 不錯

Tessa

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Beautiful Hotel in the Heart of Florence
I love this hotel, the location is perfect and the view from our room was lovely. The rooms are grand and have wonderful high ceilings, and the whole place is very grand old Florence. The buffet breakfast provided every morning is beautiful and the staff at breakfast are so delightful, welcoming and kind. The lift is very tiny and as I don't like small spaces I walked up the grand stairs every day. Bella!
於 2023 年 11 月住了 2 晚
manager 於 2023年11月24日的回應
Dear Tessa,We thank you very much for this wonderful review but above all for being our valued guest. Thank you also for describing in detail and with beautiful words his experience at our facility and we hope to be able to welcome you again in our historic residenceBest regards from all the staff

10/10 優異

KATHLEEN (COOPER CITY)

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Unexpectedly gorgeous hotel with an outstanding breakfast. Their staff is amazing.
於 2023 年 11 月住了 1 晚
Sara 於 2023年11月24日的回應
Dear Kathleen,Thank you for your fantastic feedback! We are happy that you enjoyed your stay at our facility and we hope to welcome you again in our historic Dimora FiorentinaBest regardsSara Hotel Manager

8/10 不錯

Jorge

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Buena opción
La recepción al hotel fue excelente, pudimos hacer el check in antes de la hora lo cual nos permitió disponer de mayor tiempo para conocer la ciudad. El desayuno excelente. Sugiero permitir que te suban el equipaje ya que el elevador es muy pequeño y encontrar tu habitación es un poco complicado al inicio, pero después no hay ningún problema.
於 2023 年 11 月住了 1 晚
Manager 於 2023年11月9日的回應
Estimado señor Jorge,¡Gracias por tus fantásticos comentarios! Nos alegra que haya disfrutado de su estadía en nuestras instalaciones y esperamos darle la bienvenida nuevamente en nuestra histórica Dimora Fiorentina.Saludos cordiales de parte de todo el personal.

10/10 優異

Daniel

讚好:整潔度、職員與服務、設施服務和住宿狀況
Great welcome from reception, perfect location so close to Station and Duomo, nice breakfast and historical building.
於 2023 年 11 月住了 1 晚
Manager 於 2023年11月3日的回應
Dear Daniel ,Greetings from Relais Hotel Centrale and thank you very much for your feedback about your stay with us which is very important and it means a lot for us.I really appreciated that your enjoyed your stay.Looking forward to welcoming you again as our Precious Guest.Roberto Hotel Manager

10/10 優異

Mike

於 2023 年 10 月住了 4 晚
Manager 於 2023年11月2日的回應
Dear Mike...thank you for the wonderful review. It was a real pleasure to have you as a guestWarm greetings from all the staff

8/10 不錯

Paolo

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Bellisimo
Great great location in greAt Hotel awesome service really nice people looking after you. Breakfast was spectacular. Only problem is the showers too small and the elevator is too slow. Other than that it’s all good.
於 2023 年 10 月住了 3 晚
hotel centrale 於 2023年10月31日的回應
Dear Paolo, we are happy to see you had good time and you enjoyed our hospitality, anytime you wish to come back we will be here for you. Our best,

10/10 優異

Sabin

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
My wife and I thoroughly enjoyed our stay here. Trip was booked in a hurry and was not really sure what to expect. Staff were welcoming and professional. Location was superb and close to the Duomo and near everything. Breakfast was just great, with fresh food, Cappuccinos and incredible variety. Rooms were serviced daily and well. Highly recommended!
於 2023 年 10 月住了 6 晚
hotel centrale 於 2023年10月31日的回應
Dear Sabin, we thank you for your kind words and we are pleased with the excellent experience we have given you. We look forward to seeing you in the near future and enjoy Florence, the Renaissance Pearl City.

10/10 優異

Theresa

讚好:整潔度、職員與服務和住宿狀況
We were treated wonderfully from the moment we arrived until we departed. Would stay here again
於 2023 年 10 月住了 1 晚
hotel centrale 於 2023年10月31日的回應
Dear Theresa, it was a pleasure for us welcoming you and really hope to see you again sometimes in the future. Grazie e arrivederci

8/10 不錯

Rosann

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 10 月住了 3 晚
hotel centrale 於 2023年10月31日的回應
Dear Rosann, thank you for your stay with us. have a nice day

6/10 一般

Adele

伴侶同遊
不滿:職員與服務、設施服務和住宿狀況
Nice welcome with a guide book, very useful. Good view of Medici Chapel too. Good location, nice room. Tiny lift, just fit 2 persons and luggage, breakfast poor. The breakfast room very small, freezing air conditioning at side of room making any hot food cold, getting English breakfast tea was like pulling teeth! Asked every day, eventually git one on last day- day 4! Been to cheaper hotels in Italy with much better set up and friendlier staff.
於 2023 年 10 月住了 4 晚
hotel centrale 於 2023年10月9日的回應
Dear Adele, we thank you very much for your stay. Your comments about breakfast sounds weird to us and a bit funny, air con is generally used to make the room comfortable especially with the hot wheather we are still having this year in Florence. Regards

10/10 優異

Jukka-Pekka

於 2023 年 9 月住了 1 晚
hotel centrale 於 2023年10月5日的回應
Dear Jukka Pekka, thank you for staying at Relais Hotel Centrale. We are happy to see your stay with us was excellent. Regards

10/10 優異

Mary

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
This hotel was in the perfect location. All major tourist attractions were walkable. The train station was also walkable. The staff was very friendly and helpful. The breakfast was also amazing with many options. Will definitely return.
於 2023 年 9 月住了 5 晚
Hotel Centrale 於 2023年9月23日的回應
Dear Mary,thank you very much for your words. We are happy that you enjoied your stay at Relais Hotel Centrale. We hope to have you as our welcome guest an other time as soon as possible.Thank you again from all the staff.Take care of you and see you next time!

10/10 優異

Larry

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
It is very close to the city center and transportation hub.
於 2023 年 9 月住了 2 晚
Manager 於 2023年9月20日的回應
Dear Larry,Thank you for being our kind guest.Warm greetings from all the staff...

8/10 不錯

LOLYLUZ

讚好:整潔度、職員與服務和住宿狀況
De Viaje Con Emy
Romántica Estadía Vista Espectacular del Duomo El Personal Grandes Anfitriones. Delicioso Desayuno
於 2023 年 8 月住了 2 晚
Manager 於 2023年9月20日的回應
Estimada Loly,¡Gracias por tus fantásticos comentarios! Nos alegra que haya disfrutado de su estadía en nuestras instalaciones y esperamos darle la bienvenida nuevamente en nuestra histórica Dimora Fiorentina.AtentamenteSara

8/10 不錯

kwei fang

於 2023 年 9 月住了 2 晚
Manager 於 2023年9月20日的回應
Thank you for being our valued customer.An affectionate and sincere greeting from all the staff

10/10 優異

Clotilde

讚好:整潔度、職員與服務和住宿狀況
Hotel tres bien situe
於 2023 年 9 月住了 3 晚
Manager 於 2023年9月20日的回應
Chère Madame Clotilde,Merci pour vos commentaires fantastiques! Nous sommes heureux que vous ayez apprécié votre séjour dans notre établissement et nous espérons vous accueillir à nouveau dans notre historique Dimora Fiorentina.CordialementPhilippe

10/10 優異

Jose

伴侶同遊, 多人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Excelente hotel, desayuno muy rico, volvería nuevamente
於 2023 年 9 月住了 2 晚
hotel centrale 於 2023年9月11日的回應
Estimado Jose, gracias por los cumplidos! Estamos encantados de haber cumplido y excedido sus expectativas y estamos seguros de verte pronto para otra experiencia inolvidable. Muy cordialmente

10/10 優異

Susan

讚好:設施服務和住宿狀況
Hotel room was spacious great bathroom and shower. 1/2 mile to most popular sites and shopping. We came in by train and it was .3 miles from station
於 2023 年 9 月住了 3 晚
hotel centrale 於 2023年9月11日的回應
Dear Susan, we are happy to see you had good time and you enjoyed our hospitality, anytime you wish to come back we will be here for you. Our best,

10/10 優異

Riccardo

親子同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Staff are amazing. Beautiful hotel and in a great location. Already I am planning my next trip to Firenze and I’ll be staying here.
於 2023 年 8 月住了 1 晚
hotel centrale 於 2023年9月11日的回應
Dear Riccardo, we thank you for your kind words and we are pleased with the excellent experience we have given you. We are looking forward to seeing you again and to providing you with another memorable stay in Florence. Arrivederci

6/10 一般

Linda

家人同遊
讚好:設施服務
Property was very comfortable, when I reserved I believe I reserved one room two people. We were charged 64.00 euros for additional person, booking site needs to make this clearer
於 2023 年 8 月住了 1 晚
Manager 於 2023年8月31日的回應
Dear Linda,Thank you for being our welcome guest and for appreciating the property.we just want to clarify that you have booked only one person with a two-bed room arrangement. Expedia.com specifies the number of people and is very clear and simple. Next time be more careful.Best regardsSara Hotel Manager

8/10 不錯

annie

於 2023 年 8 月住了 1 晚
Manager 於 2023年9月20日的回應
Thank you very much... Mrs. AnnieAn affectionate and sincere greeting from all the staffRoberto

10/10 優異

Carah

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Charming rooms in the old town. Helpful staff and very clean.
於 2023 年 8 月住了 2 晚
hotel centrale 於 2023年8月23日的回應
Thank you, it was a pleasure to welcome you. have a great day. Regards

10/10 優異

Rodolfo

於 2023 年 8 月住了 2 晚
hotel centrale 於 2023年8月14日的回應
Thank you. we are glad you appreciate your stay. Regards

10/10 優異

Hue trinh

讚好:整潔度、職員與服務和住宿狀況
不滿:設施服務
The staffs very helpful
於 2023 年 8 月住了 2 晚
Manager 於 2023年8月7日的回應
Dear Hue,Thank you for your compliments, they are greatly appreciated. The staff makes the difference and we are convinced of this.We hope to welcome you back very soon,Thank youSara Hotel Manager

10/10 優異

Huiyong

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Great location, friendly reception, nice breakfast. If wifi gets faster, it would be perfect.(
於 2023 年 7 月住了 2 晚
Manager 於 2023年8月7日的回應
Dear Mr ,Thank you for sharing your experience at the Relais Hotel Centrale. We hope to have you back very soon, as our welcome Guest! Best regardsSara Hotel Manager