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JR Hotels Hermes Firenze

3.0 star property
Florence's vibrant spirit comes alive at this downtown retreat where charming amenities create a genuine home-like atmosphere for travelers

Choose dates to view prices

Hotel Hermes in downtown Florence offers a cozy base near the Cathedral of Santa Maria del Fiore and Ponte Vecchio. Guests enjoy practical comforts like in-room WiFi, a relaxing bar, and a helpful concierge to navigate the historic city.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Breakfast available
  • Housekeeping
  • 24/7 front desk
The current price is HK$709
HK$890 total
includes taxes & fees
2 Mar - 3 Mar

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Single Room, Private Bathroom

Minibar, in-room safe, free WiFi, bed sheets

Single Room, Private Bathroom

Highlights

Air conditioning
TV
Renovated in 2025
Separate bedroom
Bidet
Private bathroom
Rainfall showerhead
Hairdryer
  • 1 bedroom
  • Sleeps 1
  • 1 Large Single Bed

View all photos for Classic Double or Twin Room, Private Bathroom

Minibar, in-room safe, free WiFi, bed sheets

Classic Double or Twin Room, Private Bathroom

8.0 out of 10
Very good
(2 reviews)

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
TV
Renovated in 2025
Bidet
Private bathroom
Rainfall showerhead
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

View all photos for Classic Triple Room, 1 Bedroom, Private Bathroom

Minibar, in-room safe, free WiFi, bed sheets

Classic Triple Room, 1 Bedroom, Private Bathroom

Highlights

Air conditioning
TV
Renovated in 2025
Separate bedroom
Bidet
Private bathroom
Rainfall showerhead
Hairdryer
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

View all photos for Economy Double Room, 1 Bedroom, Ensuite (French bed)

Minibar, in-room safe, free WiFi, bed sheets

Economy Double Room, 1 Bedroom, Ensuite (French bed)

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Air conditioning
TV
Renovated in 2025
Separate bedroom
Bidet
Private bathroom
Rainfall showerhead
Hairdryer
  • 129 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

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About the area

Located in Historic Centre of Florence, a neighbourhood in Florence, JR Hotels Hermes Firenze is in a shopping district and near a train station. Pitti Palace and Gallery of the Academy of Florence are cultural highlights, and some of the area's notable landmarks include Piazza della Signoria and Cathedral of Santa Maria del Fiore. Piazza di Santa Maria Novella and Uffizi Gallery are two other places to visit that come recommended. Visit our Florence travel guide
Map
Via Alamanni 11, Florence, FI, 50123

What's nearby

  • Piazza di Santa Maria Novella which includes a garden, heritage architecture and a church or cathedral
    Piazza di Santa Maria Novella
    6 min walk - 0.6 km
  • the ancient military fort Fortezza da Basso, now it is home to conferences, concerts and exhibitions
    Fortezza da Basso
    7 min walk - 0.6 km
  • Cathedral of Santa Maria del Fiore which includes heritage architecture, religious elements and a city
    Cathedral of Santa Maria del Fiore
    13 min walk - 1.1 km
  • Ponte Vecchio which includes a bridge and a river or creek
    Ponte Vecchio
    16 min walk - 1.4 km
  • Piazza della Signoria featuring heritage architecture
    Piazza della Signoria
    16 min walk - 1.4 km

Getting around

  • Alamanni - Stazione Santa Maria Novella Tram Stop
    2 min walk
  • Florence Santa Maria Novella Station
    3 min walk
  • Peretola Airport (FLR)
    9 min drive

Restaurants

  • All'Antico Vinaio
    3 min walk
  • McDonald's
    4 min walk
  • Vyta
    3 min walk
  • McDonald's
    4 min walk
  • Bar Tonarelli
    4 min walk

About this property

JR Hotels Hermes Firenze

Hotel remodelled in 2025 and located near Piazza di Santa Maria Novella
Located close to Cathedral of Santa Maria del Fiore and Gallery of the Academy of Florence, JR Hotels Hermes Firenze has plenty to offer. Guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • Self-service breakfast (surcharge), multilingual staff and a lift
  • Smoke-free property, a 24-hour front desk and tour/ticket information
Room features
All guest rooms at JR Hotels Hermes Firenze boast thoughtful touches, such as air conditioning, as well as amenities, such as free WiFi and safes.
More amenities include:
  • Rainfall showers, bidets and free toiletries
  • Daily housekeeping and phones

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily self-serve breakfast available 7:30 AM to 10:00 AM for a fee: EUR 7 for adults and EUR 7 for children

Conveniences

  • 24-hour front desk

Guest services

  • Change of towels on request
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • Lift (86 centimetre wide door)
  • Tile flooring in public areas
  • Tile flooring in room

More

  • 1 building
  • 3 floors
  • Renovated entire property - April 2025
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch TV

Food and drink

  • Minibar

More

  • Air conditioning
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:00 PM
Minimum check-in age - 18

Check-out

Check-out before 10:30 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of EUR 15 per pet, per night
Service animals are welcome, and are exempt from fees
1 total (up to 20 kg per pet)

Children and extra beds

Children are welcome
Children up to the age of 3 years can stay for free if using existing beds when occupying the parent or guardian's room
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 6.00 per person, per night, up to 7 nights. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for self-service breakfast: from approximately EUR 7 for adults and from EUR 7 for children
  • Pet fee: EUR 15 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Property Registration Number IT048017A163B5RFL2

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using the information in the booking confirmation
A car is not required for transport to and from this property

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Hotel Hermes Florence
Hermes Florence
Hermes Hotel Florence
Hotel Hermes Hotel
Hotel Hermes Florence
Hotel Hermes Hotel Florence

Frequently asked questions

Is JR Hotels Hermes Firenze pet-friendly?

Yes, JR Hotels Hermes Firenze allows pets (limit 1 total) with a maximum weight of up to 20 kg per pet. There's a fee of EUR 15 per pet, per night. Service animals are exempt from fees.

How much does it cost to stay at JR Hotels Hermes Firenze?

As of 6 Feb 2026, prices found for a 1-night stay for 2 adults at JR Hotels Hermes Firenze on 2 Mar 2026 start from HK$708.57, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at JR Hotels Hermes Firenze?

This property doesn't offer parking.

What time is check-in at JR Hotels Hermes Firenze?

Check-in start time: 3:00 PM; check-in end time: 11:00 PM.

What time is check-out at JR Hotels Hermes Firenze?

Checkout is at 10:30 AM.

Where is JR Hotels Hermes Firenze located?

Located in Historic Centre of Florence, this hotel is within a 15-minute walk of Piazza di Santa Maria Novella and Cathedral of Santa Maria del Fiore. Gallery of the Academy of Florence and Piazza della Signoria are also within 1 mi (2 km). Alamanni - Stazione Santa Maria Novella Tram Stop is only a 2-minute walk and Fratelli Rosselli Tram Stop is 3 minutes.

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Reviews

JR Hotels Hermes Firenze Reviews

9.4

Exceptional

9.8

Cleanliness

8.0

Amenities

10

Staff & service

9.4

Property conditions & facilities
Rating 10 - Excellent. 24 out of 35 reviews
Rating 8 - Good. 9 out of 35 reviews
Rating 6 - Okay. 2 out of 35 reviews
Rating 4 - Poor. 0 out of 35 reviews
Rating 2 - Terrible. 0 out of 35 reviews

Reviews

10/10 Excellent

Phil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice room

Great location everything within walking distance
Stayed 2 nights in Sep 2025

10/10 Excellent

Rebecca

Liked: Cleanliness, amenities, property conditions & facilities
Very clean, comfortable space. Staff very timely and attentive
Stayed 4 nights in Oct 2025

8/10 Good

Randi

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice staff. Close to the train station, which was convenient but it is loud.
Stayed 2 nights in Sep 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed here during a solo trip to Florence. Very convenient location next to the train station. Room was nice and had good air conditioning!
Stayed 5 nights in Jun 2025

10/10 Excellent

Pam

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is newly renovated and it’s very clean. The beds were amazing and super comfortable. It was so convenient for us as it is right across the street from the train and the tram station, so we didn’t have to drag our luggage very far! I felt completely safe. The walls were a little on the thinner side, but overall I highly recommend this hotel.
Stayed 1 night in Sep 2025

6/10 Okay

susmita

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
it was okay bathroom was not comfortable to use, basin small all water went on floor while using it. No kettle to make tea or coffee. rest room was clean all coridoors and lift is very small tunnels.
Stayed 2 nights in Jan 2026

6/10 Okay

Cecilia

Liked: Cleanliness, amenities
Great location, very clean room housekeeping was fantastic. Don’t let the abandoned businesses next door deceive you, it’s safe and nice. However the AC was on and room was still hot. Left the window open to keep the room cool and mosquitos kept coming in and biting us in our sleep. So either be hot and uncomfortable at night or risk getting mosquitos bites.
Stayed 4 nights in Nov 2025

8/10 Good

James

Liked: Cleanliness, staff & service
We stayed here one night to be near the train. Extremely clean and the staff was very helpful and friendly. Easily accessible from the train station. Easy to get wherever you need to go. Would stay here again.
Stayed 1 night in Oct 2025

10/10 Excellent

Rose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, convenient location to train terminal.
Stayed 1 night in Oct 2025

10/10 Excellent

Olesia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet place in the middle of historic center, even though the train station is across the street. Newly renovated, clean and neat. Nice and helpful staff.
Stayed 5 nights in Jul 2025

10/10 Excellent

JANE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean comfortable and they thought of everything - the breakfast seemed to go on and on into forever.
Stayed 4 nights in Aug 2025

10/10 Excellent

Damian

Liked: Cleanliness, staff & service, property conditions & facilities
Really clean. Really new. Lovely staff. Trams outside are noisy so bring earplugs.
Stayed 4 nights in Oct 2025

8/10 Good

Bevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Newer hotel with large room and bathroom. Bed was comfy but you have to ask for a blanket. Convenient to train station but about 15-20 min walk to sites and dining. Lots of high end stores for shopping are nearby. Staff were wonderful! Very nice and attentive. Elevator was not so good - plan on using the stairs. We enjoyed our stay here.
Stayed 2 nights in Sep 2025

10/10 Excellent

Wayne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, basic room. Area seems sketchy but we had no issues.
Stayed 3 nights in Oct 2025

8/10 Good

Brenda

Liked: Cleanliness, staff & service, property conditions & facilities
Poor TV connection. Unable to connect to satellite.
Stayed 4 nights in Aug 2025

8/10 Good

RINA

受付のスタッフがとても丁寧な対応で、チェックイン時間前だったにも関わらず、
Stayed 1 night in Jan 2026

10/10 Excellent

SERGIO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Hotel novo e bem localizado

Hotel 10/10 simplesmente novo. Foi reformado recentemente e está Novo. Confortável, limpo, recepção com atendimento excelente (todos os recepcionistas foram extremamente gentis e atenciosos. A localização é excelente ao lado da estação de trem de Santa Maria novela 3 min a pé. Pra quem vem de trem é ótimo. Da para fazer tudo a pé, tudo é perto. Possiu café da manhã ao custo de 7 euros por pessoa (coisa simples). Sem dúvida ficaria novamente pois o hotel tá novo e o custo benefício foi ótimo.
Stayed 3 nights in Oct 2025

10/10 Excellent

Yik Kei

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
職員友善，十分鄰近火車站，附近有很多餐廳選擇和可以步行至主要景點。 房間十分整潔舒適。
Stayed 3 nights in Oct 2025

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Saubere und moderne Einrichtung des Zimmers, bequemes großes Bett. Perfekte Lage
Stayed 4 nights in Sep 2025

10/10 Excellent

KENYA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
日本人です。英語があまり喋れないが、スタッフの皆さんが優しくコミュニケーションを取ってくれたのでとても助かりました。 朝8時00分ごろに到着し大きい荷物を預かって頂きました。 部屋はとても綺麗で可愛らしい部屋でした。 無料の飲み物(水、炭酸水、コーラ、ファンタ)も付いていて嬉しかったです。 チェックインからチェックアウトまで不自由なく過ごせました。 駅から近く部屋もスタッフの皆さんも最高のホテルでした。
Stayed 1 night in Sep 2025

10/10 Excellent

Gabriel Gustavo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo bien, el trato fue muy amable en la recepción, las instalaciones muy limpias.
Stayed 3 nights in Sep 2025

8/10 Good

Stephan

Liked: Cleanliness, staff & service, property conditions & facilities
Sehr zentrales und sauber
Stayed 4 nights in Aug 2025

10/10 Excellent

Juliana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Esse hotel foi uma ótima surpresa. Localização excelente, fica ao lado da Estação Santa Maria Novella. Facilidade de transporte à pé para vários pontos turísticos. Funcionários muito educados e agilizados. Quarto e banheiro espaçosos e limpos. Cama super confortável. Ótimo custo benefício.
Stayed 4 nights in Jun 2025

10/10 Excellent

Sina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
vicinissima alla Stazione Santa Maria Novella, comoda per raggiungere il centro di Firenze, staff cordiale e camere pulite e materasso molto comodo.
Stayed 1 night in Jun 2025

8/10 Good

HONGJIN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025