Dear Mr. Levine, Thank you for choosing Tornabuoni Suites Collection. We are pleased to know that you enjoyed our location in the heart of Florence. We do hope that you will come back soon. Best Regards Tornabuoni Suites Collection/Staff

Thank you so much for chosing Tornabuoni Suites. We do hope you will come back in the not so far future. Our best wishes for a wonderful 2019 !!!

Dear Guest, thank you for your comment. This is a historical Residence it not a 5 star hotel and even the price is not. We do not control temperature with light buttons and we think this is not the place you wish to review. Best regards

Dear Yu, Thank you very much for your review and for the nice words. We are delighted that you enjoyed your stay at our property and also that you appreciated the location. We look forward to welcoming you back to Tornabuoni Suites again soon, Best wishes, Tommaso and Alessandra

Dear guest, We wish to thank you for choosing Tornabuoni Suites as your home in Florence . We really appreciate your feedback and we are very happy to hear that you loved your stay here with us. Looking forward to your next visit.Best whises

Dear Guest,We are really pleased to come to know that you enjoyed your stay here with us and we can't wait to see you back in a not so far future.All the best

We are very happy to hear that you enjoyed the room you stayed in. Tornabuoni Suites is a little jewel that we like to share with as many people as possible. We agree that a carpet would make the room even warmer, but for hygiene reasons we prefer not to put it because daily sanitization is easier to do on the floor and we are very careful about cleanliness.We do hope you can come back very soon and perhaps try another of our beautiful rooms.Best wishes

Dear Guest,We are very sorry for this inconvenience.Unfortunately when the weather is unstable it can sometimes happen. As you yourself have found, this happens in the historic centers of ancient cities such as Florence because the sewage system is a little dated.We are happy to hear that you have resolved the situation but I assure you that this smell is not always there.I hope this won't prevent you from returning in the future

We wish to thank you again for choosing Tornabuoni Suites for your stay. We hope to see you back in the near future. Best regards,TSC Team

Dear Mrs Mendoza,We are really sorry to hear that you have had some problems with hot water.When you reported your issue to us, we were unable to verify it promptly because our maintenance technician is not on duty on Sundays.However, the following morning immediately after your departure, we checked pressure and temperature of the shower and we didn't find any issue.We do really care that our guests have an excellent experience here with us and if you had the impression we didn't care really saddens us. You have also been with us previously and you could check that there were no problems with pressure and hot water because in each room there is a 100 liter tank which is usually enough for 2/3 generous showers.Therefore we think that bad weather of last days may have compromised the correct functionality of the water supply.Wedo hope that this latest experience will not prevent you from returning to stay with us as soon as possible.With our warmest wishes

Thank you very much for choosing Tornabuoni Suites. Looking forward to your next visit! Best regards

We are very happy to see that you enjoyed your stay here with us and we all can't wait to see you back next March.Best wishes

Thank you for staying at Tornabuoni Suites.We are very sorry for the inconvenience of the mosquitoes. Unfortunately, even if all the rooms are equipped with machines with repellent liquid, it has been very hot in Florence in recent months and even now that it is autumn it is very hot with temperatures still summery even close to 30 degrees. The high temperature and the proximity of the Arno river mean that mosquitoes do not die as they should at the end of summer. We hope that this problem will not prevent you from returning soon.

Once again we wish to thank you for choosing Tornabuoni Suites as your home in Florence and we hope to see you back in a near future.Take care and best regards

Dear Helena & Yvonne,It was such a pleasure to have you here and can't wait to see you back as soon as possible.Take care and see you soon

One more time thank you for your support. We hope that your stay at Tornabuoni Suites was a unique and unforgettable experience.The staff and me wish you all the best

We are very happy to hear that you loved your stay here with us. What satisfies us most and makes us proud is the enthusiasm of our guests who love our city like us. Florence is among the most beautiful cities in the world and deserves tourists like you who know how to enhance it.We can't wait to have you back here with us. See you soon!

Thank you very much for choosing Tornabuoni Suites and hopefully see you soon!Best regards

Oooo Thank you Connell family!It was truly a pleasure to serve kind and joyful guests like you!We look forward to your next visit!!Take care Kind Regards TSC Team

Dear guestWe are very happy to hear that you enjoyed your stay here at Tornabuoni Suite and we look forward to your next visit!TSC Team

We wish to thank you for choosing Tornabuoni Suites and we can't wait to see you back in the future.Best wishes

We wish to thank you once again for choosing Tornabuoni Suites.Looking forward to your next stayAll the best

Merci encore d'avoir choisi Tornabuoni Suites et nous espérons que vous reviendrez bientôt

Thank you so much for sharing your experience at Tornabuoni Suites. We are more then pleased to know that you enjoyed your time here with us and can't wait to see you back as soon as possible.Best wishes

Good afternoon,Judging by the score you gave us, it would seem that you didn't have a pleasant stay. I would be grateful if you would share your opinion so that we can improve on what did not satisfy you. Thank you in advance.

Thank you very much vor sharing your experence with other guests. We are very happy to hear that you enjoyed your stay here with us and can't wait to see you back.Take care and see you soon!

THank you very much for staying here wirh us.We are very delighted to see that you had a pleasant stay and we do hope to se you back in the not so far future.Take care!

Dear Guest,We would like to thank you for having chosen our property and we do hope you will be able to come back in a near future.Best wishes

Thanks again for staying here with us. It looks like you have had a great experience!We can't wait to see you back as soon as possible.All the best

Thank you very much for having chosen our property.IT was a plesure hosting you.We can't wait to see you back in the not so far future.Best wishes

Dear guestWe are very happy to receive positive commets on our property as well experience had!Looking forward to a future visitTSC

Thank you very much for staying with us.We can't wait to see you back as soon as possibleBest wishes

THANK YOU!! It was a pleasure to meet you and hope to see you soon again. Kind regards

Dear Guest, We are happy to hear that you enjoyed your stay here with us and we hope to see you back in the nerar future.Best wishes

Thank you very much for your sharing your experience at Tornabuoni Suites.We are very excited to hear that you enjoyed your stay and felt comfortable in your room with balcony.Wishing you well

Thank you so much for choosing Tornabuoni Suites. So happy to know that you enjoyed the view from your suite.All the best

Thank you very much for taking the time to write your review. We really appreciate it.We look forward to welcoming you back in the near future!All the best

Thank you very much for taking the time for sharing your experience and suggesting Tornabuoni Suites to next guests. Actually it’s being very hot for the last 2 months but this heat is unusual and we do hope that when you come back it will be better. Looking forward to your next visit All the best

I wish to thank you your kind words and I am very happy to know that you enjoyed your stay here with us. I can't wait to see you back as soon as you can Best best

We are very happy to know that you have enjoyed your stay here with us. Thank you so much for choosing Tornabuoni Suites, we do hope to see you back in the near future! Best wishes,

Dear Guest, It was really a pleasure hosting you and verry happy to know that you did enjoy your stayher with us at Tornabuoni Suites. We look forward to your next visit! Best regareds

Dear Guest, we are very happy to know that we are your favorite hotel in Italy. We can’t wait to see you back in the near future to experience another of our 10 suites. All the best

We wish to thank you for having chosen Tornabuoni Suites. We can't wait to see you back in the near future

Dear Guest, We are really very sorry that you did not have a pleasant stay and to tell the truth I would say you were unlucky. In the days you were in Florence the temperature was really very very high in an unusual way for May. Unfortunately the air conditioners in your room were damaged by this sudden strong heat and unfortunately the customer support of the air conditioners was slow in coming. As soon as we realized the problem we gave you a fan but I assume that being you pregnant maybe it wasn't enough. We are also very sorry because we were aware that you were here for the honeymoon and babymoon and we had prepared the room for the occasion with flower petals, candles and various hearts everywhere. As for the insects, I fear that having opened the windows they entered from the outside, they were harmless and not dangerous insects but I understand that it was not pleasant to find them in the room. However, on the day of your departure we checked the whole room and although we did not find any, we did the disinfestation. However, I am happy to announce that we have preferred to change the air conditioners in the room by putting two completely new ones and therefore from now on there will be no more problems. If you ever want to return to Florence, you know that you always have credit available.

Dear John, You cannot imagine how much your words fill me with pride and happiness. I am truly honored to have had you as our guests and that you have found yourself at ease. I hope that every time you wish to return to Florence you will come back to Tornabuoni Suites which I hope has become your home in Florence. See you hopefully soon

Thanks again for choosing Tornabuoni Suites. We can't wait to see you back as soon as possible. Best wishes

Thank you very much for your positive feed back.. We do appreciate it very much. Looking forward to welcoming you back in the nearest future Best wishes