Thank you for taking the time to let us know about the service you received at our hotel. It is never our intention to disappoint a guest. We will review this complaint during our next team meeting to ensure it does not happen again. We hope to be able to welcome you back in the future so we can show you how we do hospitality right.

We are SO glad you enjoyed it Fernando!

Thanks for the FIVE STAR post, Ethel! Please come again.

We were disappointed to see your post, Sergey. We are very sorry if we failed to meet your expectations in any way.

We are grateful for the FIVE STAR rating, Ewotch. Come again soon.

We appreciate the feedback, Katarzyna! Tell your friends.

We appreciate the post, Theresa! We look forward to welcoming you back soon.

Thanks for staying with us David!

Great, Thank you for the appreciation, please come back when you are in the area.

Thanks for the post, Delcine. We regret failing to meet your expectations. We can't really control the traffic in front of the hotel, but we can make sure that we don't run out of waffles! Thank you for sharing.

We are glad you enjoyed yourself, please tell your friends about us and come back in the near future.

Thanks for the post Valerie!

Thanks for the feedback, Shameka! We enjoyed having you as our guests!

Thank you for the perfect score. We are please you had a great time In Florida and hope to see you again. :)

Thanks Piotr! Please come again.

Thanks for staying with us, Kyle!

We are equally disappointed, Zvijezdana! Thank you for bringing this to our attention. I'll be circling around with our Housekeeping Team first thing in the morning! Please accept our apologies.

Well that's not right, Camile! Thank you for taking a moment, when convenient, to reach back to me or any member of our management team, especially if any of your belongings were damaged. Please accept our humble apologies.

Muchos gracias, Miguel!

We appreciate the candid feedback, Julio!

We are so glad you enjoyed the visit Albert! We look forward to welcoming you again.

Thanks for selecting us, Fahar!

Thanks for the FIVE STAR rating, Prina! Please come again soon.

Thanks for the kind review Braulio!

Thanks for staying with us Terry! Please come again.

Thank you Priti for the great feedback. Your taking the time to communicate, helps us in our improvement efforts, and wee are grateful.

We think you're pretty cool too, Tamara!

Thanks for the post, Douglas!

Oh no, Francis. We regret failing to meet your expectations in any way. Thanks for staying with us.

Thanks for staying with us Adam!

Thanks for the FIVE STARS Kellee!

This is downright horrible Greg. If you did not have the opportunity to discuss these many issues with a member of our management staff, please contact me directly. Please accept our humble apologies in the meantime.

Thanks for staying with us, Jessica. We enjoyed having you as our guests.

Thanks for the FIVE STARS, Roger! We think you're pretty cool too.

Thanks for the feedback, Bailey. We are so sorry that you did not get a restful nights sleep. We appreciate you bringing the AC issue to our attention.

We are very glad that you enjoyed it Jowie! Come again soon.

Thanks for the kind words, DeAnne! We will go to work on that breakfast.

Thank you for the Awesome review, please tell your friends

Thanks for staying with us Logan! Come again soon.

We appreciate the FIVE STAR rating Valery!

We are grateful for your feedback Kevin. We regret failing to meet your expectations in any way. Thanks for bringing these issues to our attention.