外觀

勞德代爾堡海灘度假酒店的評價

4 out of 5
勞德代爾堡海灘度假酒店
505 N Fort Lauderdale Beach Blvd, Fort Lauderdale, FL

評價

8.8

優異

10 分評分,優異;1152 則評價中有 681 則" "
8 分評分,不錯;1152 則評價中有 272 則" "
6 分評分,一般;1152 則評價中有 108 則" "
4 分評分,欠佳;1152 則評價中有 48 則" "
2 分評分,很差;1152 則評價中有 43 則" "

9.0/10 

整潔度

9.0/10 

職員與服務

8.6/10 

設施服務

8.8/10 

住宿狀況

8.6/10 

環保程度

評價

10/10 優異

Hu

讚好:職員與服務、設施服務和住宿狀況
於 2022 年 3 月住了 1 晚

8/10 不錯

Paris

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
My stay here was great. I loved the fact that it was clean and the staff, very accommodating. The only complaints I would have is that there was only one hot tub open with was always full. I also wish one of the restaurants had a more kid/teen friendly menu. Other than that I would highly recommend.
於 2024 年 4 月住了 3 晚

10/10 優異

Roberta

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Excellent resort - have stayed several times and will again!
於 2024 年 4 月住了 3 晚

10/10 優異

EDITH

伴侶同遊
讚好:職員與服務、設施服務和住宿狀況
We had an issue with my room and was instantly upgraded to the Presidential Suite for the night. We were later given a one bedroom suite which was also a win! The front desk staff and attendants were excellent and accommodating. There was one incident in which a parking attendant questioned the legitimacy of us going to our room (as if we did not belong). Clearly our skin tone unearthed some deep seeded something in him and clouded his thinking. I was not having it, so yes, he did indeed get reported. specially since it was HE that did not have access to that particular area or elevator beyond a certain floor. Nonetheless, it did not spoil my trip nor the excellent customer service we received throughout. I would definitely come back!
於 2024 年 4 月住了 3 晚

10/10 優異

Kelly B

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Traveled with my 7 year old daughter for bring break. Loved the convenience of the pool and beach.
於 2024 年 4 月住了 6 晚
HFTL 於 2024年5月3日的回應
Dear Kelly,We were happy to have you with us for your break! Thank you and know that we’d be delighted to see you again in Fort Lauderdale.Sincerely,Hilton Fort Lauderdale Beach Resort

10/10 優異

Torrain Darell

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
What I enjoyed most was the support staff and their efforts and enthusiasm to making sure our stay was a pleasant experience. Upon our first visit to the poolside restaurant Arlene was our server, very professional and pleasant, so pleasant we requested her service each morning 4 days upon arrival to the restaurant, she would greet us with a smile and outstanding attitude to serve us in our many breakfast endeavors. Also there was Melody at the front desk who greeted us with a warm welcome to the resort! Her attention to detail and excellent customer service skills were beyond what we expected. Combined they made a memorable experience one we will not forget. The Hilton Ft Lauderdale Beach Resort is a gem! It houses several dining locations on premises and located within walking distances to great fine dining establishments. We had an amazing experience staying at this hotel! All the best and we hope to visit in the near future.
於 2024 年 4 月住了 4 晚
HFTL 於 2024年5月2日的回應
Dear Torrain,We couldn’t agree more that among the many amenities and perks that we offer, our team is what shines brightest! Thank you for validating the importance of our hospitality and continue to expect excellence on that front and others anytime you choose to settle in with us. If we can be of assistance to you in planning that return to the beach, don’t hesitate to let us know.Sincerely,Hilton Fort Lauderdale Beach Resort

8/10 不錯

Gianna

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Loved my stay, would return.
於 2024 年 4 月住了 3 晚

10/10 優異

Jeffery

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Everything about our stay was perfect. Greeted by awesome staff from the moment you arrive on the property. Definitely recommend staying at the Hilton Fort Lauderdale Beach Resort.
於 2024 年 4 月住了 4 晚
HFTL 於 2024年5月2日的回應
Dear Jeffery,We would love to have you back with us and thank you for celebrating how well taken care of you felt during your most recent stay! Until we see you back here by the water, our team wishes you wonderful travels.Sincerely,Hilton Fort Lauderdale Beach Resort

10/10 優異

Shannon

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Friendly staff! Great restaurant options on site, property is very clean and up to date. Will definitely be back!
於 2024 年 4 月住了 3 晚
HFTL 於 2024年5月2日的回應
Dear Shannon,We’re glad that our dining experiences, hospitality, and modernity blended to make your stay with us unforgettable! It was a delight to welcome you and we look forward to your next visit. Sincerely,Hilton Fort Lauderdale Beach Resort

8/10 不錯

Roberto Gonzalez

家人同遊
讚好:整潔度、職員與服務和住宿狀況
The property is very nice and staff very helpful
於 2024 年 4 月住了 4 晚
HFTL 於 2024年5月1日的回應
Dear Roberto,We were glad to be of service to you! Thank you for celebrating Hilton and please join us again soon.Sincerely,Hilton Fort Lauderdale Beach Resort

8/10 不錯

Denine

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
The staff were very accommodating in all areas and went out of their way to assist. The one complaint is related to the new club that opened, the lobby and parking was a disaster the nights the club opened . The valet ‘s are grossly understaffed and can’t handle the volume of guests and people coming to the club . The wait times grew to 45 minutes at some points . It was also hard to sleep when the club was open , you could the music all hours of the night .
於 2024 年 4 月住了 5 晚
HFTL 於 2024年5月1日的回應
Dear Denine,We appreciate you celebratory and constructive feedback as we continue to finesse how we manage new experiences we’re offering. Know that our intention is to create a seamless experience, no matter the reason guests choose to join us. Expect improvement to that end when we next have the privilege of welcoming you to Fort Lauderdale.Sincerely,Hilton Fort Lauderdale Beach Resort

10/10 優異

Ross

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 4 月住了 7 晚
HFTL 於 2024年5月2日的回應
Dear Ross,Thank you for making Hilton your home! Until we see you again, take care.Sincerely,Hilton Fort Lauderdale Beach Resort

10/10 優異

Louis

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Nice hotel in a good location. Staff was friendly and helpful. Room was large (deluxe junior suite) and well appointed
於 2024 年 4 月住了 5 晚
HFTL 於 2024年5月1日的回應
Dear Louis,Your kind words touching on our accommodations and team mean the world to us! Thank you and know that our doors are forever open to you.Sincerely,Hilton Fort Lauderdale Beach Resort

10/10 優異

Nina

家人同遊, 親子同遊, 伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
We love this property! Has everything to offer in one location. Easy access to the beach, quick bites and onsite food is all wonderful.
於 2024 年 4 月住了 2 晚
HFTL 於 2024年4月30日的回應
Dear Nina,We’re glad that you loved your time with us! We loved having you and can’t wait to welcome you back. Sincerely,Hilton Fort Lauderdale Beach Resort

10/10 優異

PRISCILLA (QUEBEC)

多人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Tout le personnel extrêmement accueillant et sympathique. Le valet parking très pratique. Emplacement de choix, la chambre au 23e étage avec vue et balcon était magnifique et identique à la photo ; avec cuisinette aussi. Le restaurant Sun Sand de l'hôtel est vraiment excellent et bien aménagé. Nous sommes restés quelques soirs près du feu. Parfait parfait sur toute la ligne. A y retourner sans hésiter. Léger bémol pour la piscine où la moitié des places est réservée pour des "vip" mais il n'y a personne.
於 2024 年 4 月住了 5 晚
HFTL 於 2024年4月30日的回應
Dear Priscilla,It’s a treat to see words like “perfect” in guest reviews! Thank you for adorning us with that compliment and for going in-depth on how much you loved our location, dining options, and so much more. We’ll continue to finesse our experience in ways that we feel will afford you an even fuller stay when you next choose to check in. Until that return, our team wishes you and yours the very best. Sincerely,Hilton Fort Lauderdale Beach Resort

10/10 優異

GARY F

多人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
It was a great experience.
於 2024 年 4 月住了 4 晚
HFTL 於 2024年4月30日的回應
Dear Gary,Our team is elated to hear that! Thank you for choosing Hilton and please join us again soon. Sincerely,Hilton Fort Lauderdale Beach Resort

2/10 很差

Lena

家人同遊
讚好:職員與服務
不滿:整潔度和住宿狀況
My AC didn’t work. The room description was not accurate and very deceptive.
於 2024 年 4 月住了 6 晚
HFTL 於 2024年4月30日的回應
Dear Lena,Thank you for joining us here by the beach. Our team works hard to be transparent about our offerings and is sorry to hear that you felt we fell short of perfection on that front. We also apologize for any in-room issues you encountered. We hope they were promptly reported as our maintenance team is always excited to help get guest’s visits back on track when something is awry. We hope to have another opportunity to care for you and wish you well in the interim. Sincerely,Hilton Fort Lauderdale Beach Resort

10/10 優異

kerri

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
My husband and I have been coming here for 15 years. It’s always easy to get to various restaurants and going to the beach is within a minute walking distance as it is across the street. The pool happens to be too crowded at times and unfortunately, too many kids are in the hot tub outside with no parental guidance. That is my only issue with the pool situation and there were many seats that said reserved and were never used within a three hour time span at the pool. Overall we will come back
於 2024 年 4 月住了 5 晚
HFTL 於 2024年4月30日的回應
Dear Kerri,Thank you, from all of us, for your loyalty over the years. We’re glad to have left such a stellar impression on you to the point that you’ve gladly joined us time and again. Your feedback is appreciated, both positive and constructive. We’ll continue to do everything we can to finesse our experience in ways that enable the most enjoyment possible for our guests. We can’t wait to see you back and for that next visit to be your best one yet! Sincerely,Hilton Fort Lauderdale Beach Resort

10/10 優異

Kamala

讚好:整潔度、職員與服務和住宿狀況
Leaving today and the place was excellent. The staff is super friendly and the room was great. Swimming pool is on 6th floor so very windy. We were T the beach right across the street and the hotel provides towels and chairs for two people. The food was ok as vegetarians not a lot of options. FYI if you are renting a car do it at budget or Avis at the property so you do not have to pay the really high parking fee.
於 2024 年 4 月住了 5 晚
HFTL 於 2024年4月30日的回應
Dear Kamala,We’re warmed to read that you enjoyed an excellent stay with us and found the time to enjoy our amenities, beach access, and more! Thank you for choosing Hilton. Anytime you’re in town, know that we’d be elated to welcome you again. Sincerely,Hilton Fort Lauderdale Beach Resort

10/10 優異

Richard

親子同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
The staff was proffessional and friendly. From the valet, front desk, rental car, and cleaning service I was treated like royalty. The entire staff was always smiling. They helped make a great vacation even better. Not sure about all the Hiltons but this spot gets 5 stars
於 2024 年 4 月住了 6 晚
HFTL 於 2024年4月30日的回應
Dear Richard,We appreciate you taking a moment to celebrate our hospitality which we take an immense amount of pride in! Expect more of the same anytime you settle back in with us. Sincerely,Hilton Fort Lauderdale Beach Resort

8/10 不錯

Diana

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Our stay at the Hilton was great. The room was spacious and had an amazing view. The only thing was that not all the elevators were working, which took up sometime.
於 2024 年 4 月住了 4 晚
HFTL 於 2024年4月30日的回應
Dear Diana,Reading that you enjoyed a wonderful visit is a delight! Thank you for that feedback and also, do accept our apologies for the issues you encountered with our elevators. We want you to look forward to a more seamless visit when you next check in and hope that return will come to pass soon. Take care! Sincerely,Hilton Fort Lauderdale Beach Resort

10/10 優異

Paul (Virginia Beach)

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
The Hilton Resort at Fort Lauderdale was fabulous and we really enjoyed it during our vacation
於 2024 年 4 月住了 7 晚
HFTL 於 2024年4月30日的回應
Dear Paul,Our team was glad to have you with us and can’t wait to see you again! Sincerely,Hilton Fort Lauderdale Beach Resort

10/10 優異

Mariusz D

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Very nice hotel
於 2024 年 4 月住了 3 晚
HFTL 於 2024年4月30日的回應
Dear Mariusz,Thank you for saying so! Expect another stellar stay when you check back in. Sincerely,Hilton Fort Lauderdale Beach Resort

10/10 優異

Erin

於 2024 年 4 月住了 4 晚
HFTL 於 2024年4月30日的回應
Dear Erin,Your perfect score warms us! Thank you and know that we can’t wait to welcome you back. Sincerely,Hilton Fort Lauderdale Beach Resort

10/10 優異

Terri

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 4 月住了 4 晚
HFTL 於 2024年4月30日的回應
Dear Terri,Thank you for your perfect score! Until we see you back at Hilton, we’re wishing you wonderful travels. Sincerely,Hilton Fort Lauderdale Beach Resort

6/10 一般

Jodi

讚好:職員與服務和住宿狀況
於 2024 年 4 月住了 5 晚
HFTL 於 2024年4月30日的回應
Dear Jodi,Our team can’t wait to see you back in Fort Lauderdale. We’re wishing you well until that return visit. Sincerely,Hilton Fort Lauderdale Beach Resort

10/10 優異

eliran E

Very nice very clean
於 2024 年 4 月住了 4 晚
HFTL 於 2024年4月29日的回應
Dear eliran,We take a lot of pride in our cleanliness, so, we’re elated to read how that quality shined! Anytime you’re in Fort Lauderdale, know that our team would be delighted to have you back.Sincerely,Hilton Fort Lauderdale Beach Resort

10/10 優異

Cecilia

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
property was clean staff very attentive a bit pricey but overall great stay
HFTL 於 2024年4月29日的回應
Dear Cecilia,Thank you for celebrating your experience with us! Expect more of the same excellence the next time you settle in which we hope will be soon.Sincerely,Hilton Fort Lauderdale Beach Resort

10/10 優異

Christopher (Saddle Brook)

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 4 月住了 4 晚
HFTL 於 2024年4月29日的回應
Dear Christopher,Thank you for joining us in Fort Lauderdale! We look forward to welcoming you back during your next adventure in South Florida.Sincerely,Hilton Fort Lauderdale Beach Resort

10/10 優異

Leila

讚好:整潔度、職員與服務和住宿狀況
Great vacation!
於 2024 年 4 月住了 3 晚
HFTL 於 2024年4月26日的回應
Dear Leila,We’re elated to read that you had a wonderful vacation with us! Our team looks forward to being a part of your next Fort Lauderdale visit.Sincerely,Hilton Fort Lauderdale Beach Resort

10/10 優異

Randi

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
This area has been a go to for us with the kiddos. The Hilton is perfection
於 2024 年 4 月住了 4 晚
HFTL 於 2024年4月26日的回應
Dear Randi,It’s always a pleasure welcoming your family! Thank you for your kind words. Until we see you again, we wish you wonderful travels.Sincerely,Hilton Fort Lauderdale Beach Resort

8/10 不錯

Bianca

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 4 月住了 1 晚
HFTL 於 2024年4月29日的回應
Dear Bianca,We were elated to have you with us and can’t wait to work to make your next visit shine even brighter!Sincerely,Hilton Fort Lauderdale Beach Resort

10/10 優異

Daphne

親子同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
I heard they were getting a club on a top floor that one more reason I'd stay here again.
於 2024 年 4 月住了 5 晚
HFTL 於 2024年4月25日的回應
Dear Daphne,We’re constantly improving our experience here at Hilton and are glad that our continued growth is a driver behind you wanting to join us time and again! Thank you for your perfect score and know that we’re here for you anytime you’re in Fort Lauderdale.Sincerely,Hilton Fort Lauderdale Beach Resort

10/10 優異

Joanne Marie

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 4 月住了 3 晚
HFTL 於 2024年4月25日的回應
Dear Joanne,Your perfect score feedback warms us! Thank you! Until we see you back in Fort Lauderdale, take care.Sincerely,Hilton Fort Lauderdale Beach Resort

10/10 優異

Christina

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Across from the beach.
於 2024 年 4 月住了 3 晚
HFTL 於 2024年4月23日的回應
Dear Christina,We love our beachfront location and are glad you did as well! Our team can’t wait to share our resort with you again. We wish you the very best until that next visit comes to pass. Sincerely,Hilton Fort Lauderdale Beach Resort

8/10 不錯

Oscar

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 4 月住了 4 晚
HFTL 於 2024年4月24日的回應
Hello Oscar,Thank you for choosing our Hilton! We were elated to welcome you to Fort Lauderdale and look forward to seeing you back here by the beach.Sincerely,Hilton Fort Lauderdale Beach Resort

6/10 一般

Brittany

親子同遊
讚好:整潔度、職員與服務和住宿狀況
Entire stay in the Suite upstairs, goer was moving furniture allllll hours of the early morning.
於 2024 年 4 月住了 5 晚
HFTL 於 2024年4月23日的回應
Dear Brittany,We appreciate your feedback and apologize for any disturbance you encountered via your neighbors. If in the future you’re struggling, let us know so we can do what we can to help reduce issues that may be occurring in neighboring suites. We hope that your overall stay exceeded your expectations and look forward to the next opportunity we’ll have to serve you. Sincerely,Hilton Fort Lauderdale Beach Resort

8/10 不錯

JORGE

多人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Very nice beach hotel. On weekends, asume with high demands of rooms... the service of elevators od terrible!! Way too much time waiting in lobby or on floors waiting for elevaror.
於 2024 年 4 月住了 4 晚
HFTL 於 2024年4月23日的回應
Dear Jorge,Your kind words on our overall experience warm us! Thank you! Do accept our apologies for any difficulty you experienced while traversing our property. That’s feedback we take to heart and look forward to improving ahead of your next visit. Until that return, take care! Sincerely,Hilton Fort Lauderdale Beach Resort

10/10 優異

Kathryn

於 2024 年 4 月住了 6 晚
HFTL 於 2024年4月23日的回應
Dear Kathryn,Thank you for your perfect feedback! Our team can’t wait to welcome you again. Sincerely,Hilton Fort Lauderdale Beach Resort

10/10 優異

Anthony Earl (Mokena)

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
於 2024 年 4 月住了 4 晚
HFTL 於 2024年4月23日的回應
Hello Anthony,Your perfect score is a treat to see! Thank you and please join us again soon. Sincerely,Hilton Fort Lauderdale Beach Resort

8/10 不錯

Joshua

親子同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Nice hotel, great staff, I didn’t like the amount of reserved loungers around the pool.
於 2024 年 4 月住了 3 晚
HFTL 於 2024年4月23日的回應
Dear Joshua,It was a joy welcoming you to Fort Lauderdale! Thank you for celebrating our team and resort as a whole. We’ll continue to work hard to ensure our amenities can be enjoyed as fully as possible by as many of our guests as possible. It would be a delight to see you back in Fort Lauderdale, so please, join us again soon! Sincerely,Hilton Fort Lauderdale Beach Resort

8/10 不錯

Susan

伴侶同遊
When we checked in we did not receive the room we thought we had paid for. They said because we had booked through Expedia, the description of the room was not correct. We thought we were getting a Jr. suite that was supposed to be over 600 sq’ with a kitchenette, bedroom and living space with a couch. Instead we got a small room with just a bed and small kitchenette(which was just a microwave, fridge and two burners on a very small countertop). The kitchenette had no kitchen supplies unless you asked for them. There was no laundry machines in the hotel to do a quick load of laundry. Instead we were told to use the laundry service that was crazy expensive. The workers in the pool area were very rude.
於 2024 年 4 月住了 7 晚
HFTL 於 2024年4月22日的回應
Dear Susan,We appreciate your feedback. Our team does our best to work with external partners to ensure that the way they’re presenting our inventory is reflective of our offerings. We apologize for any disconnects you encountered to that end, in addition to any other drawbacks you found while on our property. We pride ourselves on being hospitable and transparent with those who join us, and will continue to do everything in our power to uphold those ends. Here’s hoping that the next time we see you, we leave a fuller impression. Until then, take care.Sincerely,Hilton Fort Lauderdale Beach Resort

6/10 一般

Gregory

CONS: They don't advertise the $60/day parking fee associated parking your rental car! Only after staying a night did I find out the Budget rent-a-car desk in the lobby won't charge you for parking. The showerhead in the room looked old and clogged. The pool & spa water was frequently dirty. Nobody advised me of the bicycles they offer. The maid service couldn't tuck the sheets under the mattress. I've heard from other guests the onsite breakfast cafe had "rubbish" coffee. Be prepared to exhaust your walkable dining options in a very few short days without a rental car. PROS: I had a beautiful ocean view! Hard to get a room with a bad view here! You're right across the street from the Atlantic Ocean! The room overall was clean. Casablanca Cafe, El Vas, The Village Cafe, and Evenlyn's in the Four Seasons were all excellent and walkable dining options. The front desk staff overall were very friendly and welcoming!
於 2024 年 4 月住了 6 晚
HFTL 於 2024年4月23日的回應
Dear Gregory,Thank you for sharing your feedback! We’re glad that our stunning views, hospitality, and location all blended to help your visit shine overall. To your shortcomings, our team works hard to be transparent with our guests and to maintain our property in ways that exceed expectations. We appreciate your comments on how you feel we can improve on those fronts and want you to know that you’ve been heard. Here’s hoping we see you again at which point, you’ll enjoy an even fuller stay. Until then, our team wishes you the very best in your travels. Sincerely,Hilton Fort Lauderdale Beach Resort

8/10 不錯

Marnithia

家人同遊
讚好:整潔度、設施服務和住宿狀況
The room was really nice, my balcony overlooked the beach, & it was really spacious. Nicely decorated, & I appreciated the 2 full bathrooms. However, it felt like no one had been in it for a while, kinda dusty, & had a stale smell. The property itself was very nice as well. There were a couple instances when I had to call multiple times for either towels or silverware. Every time I called/ texted valet for my car to be ready, it never was, ended up having to just call the front desk to make sure the car was ready instead. Valet was expensive, 55.00 per night. I also didn’t know the water in Fort Lauderdale was yellow. If it wasn’t an hour from Miami & didn’t have yellow water I’d stay there again, but that’s more to do with Fort Lauderdale than the property itself.
於 2024 年 1 月住了 3 晚
HFTL 於 2024年4月22日的回應
Dear Marnithia,It was a pleasure sharing our resort here by the beach with you! Thank you for choosing to settle in and for sharing that the view from our accommodation left a lasting impression. We would have loved for all aspects of your visit to have impressed just as much, though, we appreciate your feedback on where you felt improvements could be made and apologize for those moments where our attentiveness didn’t measure up to our usual standards. Know that we’d relish the opportunity to serve you again and until then, wish you the very best in your travels.Sincerely,Hilton Fort Lauderdale Beach Resort

6/10 一般

Abigail E

不滿:職員與服務和設施服務
For a property that supposed to be a luxury property things about this were just not luxury. As a chef, I wanted to do some fancy cooking in my room when I asked for pots and pans I got the cheapest equipment possible and not all the things I needed. I was also surprised, that housekeeping was very slow in making up rooms and I thought that many of the staff members had bad manners. Manners are important, especially in a high-end location.
於 2024 年 3 月住了 5 晚
HFTL 於 2024年4月22日的回應
Hello Abigail,We appreciate your perspective on your visit and are sorry you felt that our complimentary kitchenware and hospitality didn’t meet your expectations. We’ll take that feedback under internal discussion and hope that you found joy in exploring our amenities and lovely beachside location. Our team wishes you well in your future travels! Sincerely,Hilton Fort Lauderdale Beach Resort

6/10 一般

Bogdan

讚好:整潔度和職員與服務
Booked an ocean view room..checked in late at night, unpacked and woke up to realizing there was no view of the ocean…they moved us the next day..had to repack and move. The elevators kept breaking down..at one point 2 of the 4 were down, and they thought
於 2024 年 4 月住了 5 晚
HFTL 於 2024年4月22日的回應
Dear Bogdan,It was a joy welcoming you and we hope that you enjoyed your time exploring our amenities and our beachside community. Do accept our apologies for any inconvenience encountered with your room, and while traversing our property. Our aim is always to make our guest’s experiences as seamless as possible and your feedback on how we’re tracking to that end is valuable. We hope to have the privilege of welcoming you in the future for what we trust will be an improved stay. Sincerely,Hilton Fort Lauderdale Beach Resort

10/10 優異

Marchila

多人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Love location, staff, and beach… we visit the resort annually.
於 2024 年 4 月住了 3 晚
HFTL 於 2024年4月19日的回應
Hello Marchila,Nothing would make us happier than seeing you every year! Thank you for celebrating our resort and know that we’re counting the seconds until your return.Sincerely,Hilton Fort Lauderdale Beach Resort

8/10 不錯

Charles

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Our stay was very nice property was clean staff was respectful and courteous. The food offerings were reasonably thought out. The two issues we ran into were elevator accessibility on the weekend several times we waited twenty minutes for the elevator to arrive and take us to our room. The Nube restaurant should advertise that their dinner menu changes after 7:00 pm. We made reservations for 7:30 pm and was offered a small tasting type menu.
於 2024 年 4 月住了 6 晚
HFTL 於 2024年4月19日的回應
Dear Charles,Thank you for letting us know that your overall stay was wonderful, thanks in part to our helpful team. We apologize for any inconveniences you experienced in navigating our property and enjoying its onsite dining offerings. Your comments have been heard and will be discussed internally. Look forward to an even better stay when we next see you here by the beach!Sincerely,Hilton Fort Lauderdale Beach Resort

10/10 優異

Adriana

家人同遊
讚好:住宿狀況
Clean
於 2024 年 4 月住了 4 晚
HFTL 於 2024年4月19日的回應
Dear Adriana,We’re glad that our attention to cleanliness resonated with you! Thanks for stopping by and please join us again anytime.Sincerely,Hilton Fort Lauderdale Beach Resort

10/10 優異

Stephen John

伴侶同遊
讚好:整潔度和職員與服務
The people that work there are awesome.
於 2024 年 4 月住了 5 晚
HFTL 於 2024年4月19日的回應
Dear Stephen,Thanks for this note! We’re so glad that our hospitality shined during your visit. Until we see you back in Fort Lauderdale, our team wishes you amazing travels.Sincerely,Hilton Fort Lauderdale Beach Resort