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拉卡薩 A 北海灘度假村酒店的評價

2.5 out of 5
拉卡薩 A 北海灘度假村酒店
2727 Terra Mar St., Fort Lauderdale, FL

評價

8.0

很好

10 分評分，優異；345 則評價中有 128 則" "
8 分評分，不錯；345 則評價中有 125 則" "
6 分評分，一般；345 則評價中有 49 則" "
4 分評分，欠佳；345 則評價中有 27 則" "
2 分評分，很差；345 則評價中有 16 則" "

8.2/10 

整潔度

8.0/10 

職員與服務

7.0/10 

設施服務

7.8/10 

住宿狀況

7.8/10 

環保程度

評價

6/10 一般

Brenda

伴侶同遊
讚好：整潔度
Safe wasn't working. No power in the bathroom hairdryer wouldn't work. Other then that it was okay.
於 2024 年 4 月住了 2 晚

8/10 不錯

Susan (Tampa)

讚好：整潔度和職員與服務
The only drawback was the stopper in the bathroom sink would not stay open. I had to use a toothpick to keep it open enough for the water to drain.
於 2024 年 4 月住了 3 晚

10/10 優異

Lucien

於 2024 年 4 月住了 1 晚

8/10 不錯

Sandie

多人同遊
讚好：整潔度和住宿狀況
Quaint. Loved the courtyard/pool area. We stayed there a couple times. First room 1103 was very small and the bathroom faucet fell off, flooding our bathroom rendering the water unusable. When we got a second room it was great 1106. After several attempts to get reimbursed for the one night of no bathroom or water usage by front office failed, the headquarters called and promptly gave us a discount for that night.
於 2024 年 3 月住了 1 晚

8/10 不錯

Michal (Prague)

伴侶同遊
讚好：職員與服務
不滿：整潔度和住宿狀況
In general ok
於 2024 年 3 月住了 7 晚

8/10 不錯

Nataly

讚好：整潔度
Property was easily accessible to anyone, also my room only had one lamp as lighting, also there was no trash disposal apart of the pne i. The bathroom.
於 2024 年 3 月住了 2 晚

10/10 優異

Annety

家人同遊
讚好：整潔度、職員與服務和住宿狀況
Very clean and beautiful.
於 2024 年 3 月住了 2 晚

4/10 欠佳

NICHOLAS

於 2024 年 3 月住了 1 晚

10/10 優異

Nelson

讚好：整潔度、職員與服務和住宿狀況
Excelente
於 2024 年 3 月住了 1 晚

10/10 優異

Matthew

讚好：整潔度、職員與服務、設施服務和住宿狀況
Great stay!
於 2024 年 2 月住了 1 晚

10/10 優異

Jennifer

於 2024 年 2 月住了 3 晚

6/10 一般

BEA

家人同遊
讚好：職員與服務
不滿：住宿狀況
Many things need upgrading at the property like non working hairdryer from 1970’s. Bathroom sink , and bathroom windows broken seals , could use new vanities and closet re-doing . Basically livable but super old property. Some things were upgraded, but do not match the old stuff.
於 2024 年 2 月住了 1 晚

10/10 優異

Magdalena

於 2024 年 1 月住了 2 晚

6/10 一般

Kamal

讚好：整潔度、職員與服務和住宿狀況
Overall it was decent.. I like the waterfall in the middle of the complex. I dont like the fact that there was no parking. I also didnt like the fact that the check in was at an entirely different hotel. I think the location is good for surrounding areas you are trying to commute to. My bathroom shower tiles were a little messy too. Moldy.
於 2024 年 1 月住了 1 晚

8/10 不錯

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Nice little place.
Nice hotel in great location. Has sister properties that have amenities you can use. I like the complimentary beach towels.
於 2024 年 1 月住了 4 晚

10/10 優異

Debr

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
於 2023 年 12 月住了 1 晚

8/10 不錯

Chad

讚好：整潔度、職員與服務和住宿狀況
Clean and good area
於 2023 年 10 月住了 1 晚
Beach Gardens 於 2023年11月2日的回應
Thank you for staying with us Chad, we are happy that you had a pleasant visit and hope to see you again.

10/10 優異

Cory

讚好：整潔度、職員與服務、設施服務和住宿狀況
The ONLY negative thing i could say, is housekeeping should've cleaned the room thoroughly. There were a couple of dead bugs back by the coffee maker/microwave. The gentleman working the property made me feel extremely welcome. The property was very charming, the bed was big and comfortable, and the pool area was clean. Less than a 5 minute walk to one of my favorite beaches in FL. The price is unbeatable for the area. I was apprehensive booking due to the low rate. This is a prime area in Broward county. This hotel exceeded my expectations, and i will definitely be back!
La Casa 於 2023年9月11日的回應
Thank you for your honest review Cory and we will definitely bring this to the attention of housekeeping. We are happy to hear that you enjoyed the area and all the Village has to offer. We hope to see you again.

10/10 優異

Osniel

於 2023 年 7 月住了 2 晚
La Casa 於 2023年9月2日的回應
Thank you for staying with us Osniel, we look forward to seeing you again.

6/10 一般

Eric

家人同遊
讚好：職員與服務、住宿狀況和客房舒適度
Ok place.
The room was very small. The internet did not work at all. The door to the entrance of the place was not locked. A/C which is on the upper wall was not clean. The tv is just a Roku TV and it did not work because no internet. The place is older. The pool was dirty. If you go there, the office is a few building down hard to fine.
於 2023 年 7 月住了 1 晚
La Casa 於 2023年7月21日的回應
Thank you for your review Eric, we apologize that your stay did not meet your expectations. We will be sure to address all of your concerns with the proper department and hope that you would stay again.

6/10 一般

derek

伴侶同遊
讚好：職員與服務
不滿：住宿狀況
Lots of mold everywhere. Room I received didn’t look the same as the pictures.
於 2023 年 4 月住了 1 晚
La Casa 於 2023年5月5日的回應
Thank you for your review Derek, your room was upgraded to a one bedroom suite prior to arrival and may be the reason why the Deluxe room that you reserved was not the same one that you received. We encourage reaching out to staff directly if you felt that there were issues with your room so we could address your concerns.

10/10 優異

Rachael

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Private, gated entrance which oprns onto a lovely courtyard surrounded by tropical foliage. Well-appointed, clean rooms with modern fixtures.
於 2023 年 4 月住了 1 晚
La Casa 於 2023年4月14日的回應
Thank you for your review Rachael, we are happy to hear that you love La Casa as much as we do and hope to see you again.

10/10 優異

Sydney

讚好：整潔度、職員與服務和住宿狀況
於 2023 年 3 月住了 4 晚
Hotel Management 於 2023年3月24日的回應
Thank you Sydney! We hope to see you again soon. :)

10/10 優異

Michelle

家人同遊
My mother and I stayed in mid-March, and even though it was during the peak of "spring break", we found the hotel to be quite pleasant. The room was very spacious with a desk, and a nice couch with coffee table. The courtyard with fountain and chairs and tables is a nice place to spend time. The staff are very friendly and responsive.
於 2023 年 3 月住了 4 晚
La Casa 於 2023年3月20日的回應
Thank you for your kind words Michelle. We are happy to hear that we have created a serene environment for you and your mother to relax.

6/10 一般

Roberto

於 2023 年 3 月住了 1 晚
La Casa 於 2023年3月20日的回應
Thank you for staying with us Roberto.

8/10 不錯

Jerry

伴侶同遊
讚好：整潔度、職員與服務和住宿狀況
The place was clean and in close proximity to the beach. It was very quiet and we felt we had the whole pool area to ourselves which was nice and relaxing. The 1 bedroom suite we booked though was not as pictured and the main floor unit was quite noisy with next-door and upstairs neighbors easily heard through the walls and ceiling.
於 2023 年 2 月住了 3 晚
La Casa 於 2023年3月2日的回應
Thank you for staying ;with us Jerry and providing feedback on your stay. We hope to see you again.

10/10 優異

Hanna

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 2 月住了 3 晚
La Casa 於 2023年3月2日的回應
Thank you for staying with us Hanna and enjoying our little La Casa Hotell.

6/10 一般

Doug

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
The room was clean and a good size. The fountain ran all night long making it nearly impossible to sleep! They need to turn it off in the evening. Location was great for walking to the beach and nearby hotels.
於 2023 年 2 月住了 1 晚
La Casa 於 2023年3月2日的回應
Thank you for staying with us Doug and enjoying La Casa

2/10 很差

James

不滿：整潔度、住宿狀況和客房舒適度
Horrible experience
Checked in to a room and was attacked by a dog in the room that was already occupied. They gave us another room but that one was next to the loud constantly barking dog AND the shower did not drain.
於 2023 年 2 月住了 1 晚
La Casa 於 2023年3月2日的回應
Thank you James for your review. We understand that there was a dog on property and once made aware they were relocated. We are also aware that the dog did not attack you and stress that making claims such as these does not do anyone any good.

4/10 欠佳

RICARDO

伴侶同遊
讚好：整潔度和職員與服務
不滿：住宿狀況
Bed was noise. mattres not confortable
於 2023 年 2 月住了 1 晚
La Casa 於 2023年2月16日的回應
Thank you for your feedback, we hope that you brought your concerns to the attention of the staff, so we could better serve you.

8/10 不錯

David

於 2023 年 1 月住了 1 晚
La Casa 於 2023年3月20日的回應
Thank you for your review David. We hope to see you again.

10/10 優異

Jakub

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Very nice quiet place in a great location near the beach and restaurants.
La Casa 於 2023年1月6日的回應
Thank you for staying at La Casa Hotel Jakub. We are happy to hear that you loved our little Village and we hope to see you again.

6/10 一般

Mark

伴侶同遊
不滿：設施服務和住宿狀況
It was not like the pictures you saw on line. A lot older, not as pretty. Funny smell in room. Poor lighting in room. Old air conditioner. Dirty pools. Old shower.
La Casa 於 2022年12月31日的回應
Thank you for staying with us at La Casa, you were with us for some time and we encourage guests to bring their concerns to our attention during their stay so we can address the issue. We have kept the original style of La Casa which is part of its charm and are sorry to hear that you do not see the beauty in it

10/10 優異

Joseph

讚好：整潔度、職員與服務、設施服務和住宿狀況
This was my 5th stay in one of their hotels and I have always enjoyed the properties!
於 2022 年 10 月住了 2 晚
La Casa 於 2022年11月3日的回應
Thank you Joseph for being a loyal NBV Resorts guest. We are happy to have you as our guest and look forward to your next visit.

8/10 不錯

William S.

於 2022 年 8 月住了 6 晚

10/10 優異

Susan

讚好：整潔度、職員與服務、設施服務和住宿狀況
The location is fantastic. A few blocks (4) from the beach. Maybe a 5 minute walk. Walking options for breakfast, lunch and dinner. Smaller place, peaceful away from the huge crowds. I actually had the place to myself for a majority of the time. Pool was great.
於 2022 年 8 月住了 5 晚
Sarah, NBV Guest Services Manager 於 2022年8月17日的回應
Hi, Susan! Thanks so much for staying with us- we would love to host you again in the future!

10/10 優異

Osniel

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Very quiet place and comfortable 😌 👌
於 2022 年 8 月住了 2 晚
Sarah, NBV Guest Services Manager 於 2022年8月17日的回應
Hi, Osniel! Thanks so much for staying with us and leaving us with your kind review. You're welcome back any time.

8/10 不錯

Jamilah

讚好：職員與服務和設施服務
於 2022 年 7 月住了 1 晚

8/10 不錯

Kristi

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Me and my partner enjoyed a 4 day stay and it was very nice. Within walking distance of beach and pools to accommodate all visitors. The pictures on site are a bit outdated, because everything seemed much nicer. Office is open 24/7 and always responds by text. Overall great stay!
於 2022 年 7 月住了 3 晚
Sarah, NBV Guest Services Manager 於 2022年7月29日的回應
Hi, Kristi! Thanks so much for staying with us! So glad to hear that you enjoyed your stay. We are actually updating our website currently, and it'll be ready shortly! Hope to see you back again soon.

10/10 優異

Jose (New York)

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
The staff is very friendly and attentive. Daniel Jose took care of us at check in and he was fun and efficient. La Casa is a small and well located hotel. It is 4 blocks from the beach which is nice to be a little away from the busy streets. The rooms were clean and service everyday. I wish they had good size beach towels and umbrellas for the guest to take to the beach. Overall, I recommend this hotel.
於 2022 年 7 月住了 4 晚
Sarah, NBV Guest Services Manager 於 2022年7月21日的回應
Hello, Jose! Thanks so much for leaving us with your awesome review. I'll be sure to pass this along to the staff! Hope to host you again soon.

6/10 一般

Christopher

伴侶同遊
讚好：職員與服務和設施服務
Nice little hotel but definitely needed some repairs in the room. Small bits of mold flew out of the AC. Shower didn’t drain well.
於 2022 年 5 月住了 1 晚
Sarah, NBV Guest Services Manager 於 2022年5月17日的回應
Hello, Christopher! Thank you for staying with us. We are in the process of renovating our old Florida boutique hotel currently, and hope you'll be back in the future to see the results!

10/10 優異

Joamarie (Fishersville)

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
We came from VA for a wedding and stayed an extra few days to explore the area. The hotel is located close to a lot of restaurants and a few blocks from the beach. We did not find any vending machines or ice machines on site, but there were several stores close and a CVS about 15 minutes (walking) away.
於 2022 年 5 月住了 3 晚
Sarah, NBV Guest Services Manager 於 2022年5月14日的回應
Hello, Joamarie! Thank you so much for staying with us! Unfortunately we do not have vending machines, however we do have a small business called "The Market" one block away that's perfect to grab all snacks and essentials at. We additionally do have an ice machine on site. I apologize that you weren't told about either option, and will make sure our guest service agents do a better job of explaining in the future. Hope to host you again!

10/10 優異

Damien

讚好：整潔度、職員與服務、設施服務和住宿狀況
Solid quaint property
於 2022 年 5 月住了 2 晚
Sarah, NBV Guest Services Manager 於 2022年5月12日的回應
Hello, Damien! Thank you so much for staying with us, and we hope to host you again soon!

6/10 一般

Misael

商務旅客
不滿：職員與服務和設施服務
Mi gusto la cercanía almar
於 2022 年 5 月住了 1 晚

10/10 優異

john

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2022 年 4 月住了 2 晚

4/10 欠佳

Diahann

多人同遊
讚好：整潔度
不滿：職員與服務和設施服務
I was told to ring the bell at the neighboring prop. and someone would let me in so I could check in. I rang the bell many, many times and called the number. No response. He came to the door 10 mins later then told me to park in a place where someone else had gotten towed. Thankfully I was forewarned and moved my car. The room itself was clean and nice but customer service terrible.
於 2022 年 4 月住了 1 晚

6/10 一般

Jill

家人同遊, 多人同遊
讚好：整潔度
The room was clean & updated. You get what you pay for. One bar of soap for shower & to use at sink. We arrived early in a downpour to see if we could check in early. They allowed us to check in for a $35 fee. So our group of 8 paid for us to have one room to put luggage in. He told us to come back at 12:30pm to get the other keys even though our rooms were ready. I get it we were early & check in is 3pm, but most reputable hotels will allow you to check in if the rooms ready.
於 2022 年 4 月住了 1 晚

10/10 優異

Kelvin

讚好：整潔度、職員與服務、設施服務和住宿狀況
The staff was very nice to me and had great customer service. I found my room very clean and had no problems! 10/10 would definitely book again!
於 2022 年 3 月住了 1 晚

10/10 優異

Jacqueline

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Overall It is a nice collection of properties and close to the beach, dining and bars,
於 2022 年 3 月住了 1 晚

10/10 優異

Alan

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2022 年 3 月住了 3 晚