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皇家棕櫚度假村及 SPA的評價

3.5 out of 5
皇家棕櫚度假村及 SPA
717 Breakers Ave, Fort Lauderdale, FL

評價

7.8

不錯

10 分評分，優異；1002 則評價中有 402 則" "
8 分評分，不錯；1002 則評價中有 293 則" "
6 分評分，一般；1002 則評價中有 155 則" "
4 分評分，欠佳；1002 則評價中有 82 則" "
2 分評分，很差；1002 則評價中有 70 則" "

8.0/10 

整潔度

8.2/10 

職員與服務

7.6/10 

設施服務

7.8/10 

住宿狀況

8.0/10 

環保程度

評價

4/10 欠佳

Wing Nan Winnie

Not recommended
My back hurt after sleeping for a night. The hotel should replace the mattress with a better quality one. Other hotel service is good.
於 2018 年 6 月住了 4 晚

8/10 不錯

vanessa

多人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Property was great. Allowed early and late checkout but with added price. Only neg was i saw a roach on the last morning there. Other than that. Placed looked very clean. Would stay again.
於 2024 年 4 月住了 2 晚
Katrina 於 2024年4月30日的回應
Thank you Vanessa for staying with us. We appreciate your feedback. Thank you

10/10 優異

Daniel

讚好：整潔度、職員與服務和住宿狀況
It was great
於 2024 年 2 月住了 1 晚
Katrina 於 2024年4月28日的回應
Thank you Daniel for staying with us at Royal Palms Resort & Spa. We're happy that you had a great time during your stay. We appreciate your feedback. Please come back soon for your next stay. Thank you

10/10 優異

Janet

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
The hotel was charming. Felt like i stepped back into time to the 1950s. The room was very comfortable and the pool and bar were fabulous.
於 2024 年 4 月住了 1 晚
Katrina 於 2024年4月23日的回應
Thank you for staying with us Janet. We are glad that you had a wonderful time. We hope you will come again very soon.

10/10 優異

Kelly

讚好：整潔度、職員與服務和住宿狀況
This is a hidden gem. Great property, reasonable rates, the staff and service are excellent. Only 1 block from the beach with a beautiful pool and bar. We keep coming back!
於 2024 年 4 月住了 3 晚
Katrina 於 2024年4月23日的回應
Thank you Kelly for staying with us at Royal Palms. We love your feedback. We look forward of you coming back.

10/10 優異

Justin

親子同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
This is a very nice place and for the price and for the location you can’t beat it!
於 2024 年 4 月住了 3 晚
Katrina 於 2024年4月23日的回應
Thank you Justin for staying with us. We appreciate your feedback. Please come again very soon.

10/10 優異

Johanne (Hialeah)

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Great location, near the beach and restaurants
於 2024 年 4 月住了 1 晚
Katrina 於 2024年4月23日的回應
Thank you Johanne for staying with us at Royal Palms. We hope you come back soon. Thank you

8/10 不錯

Alicha Tairani

伴侶同遊
讚好：職員與服務、設施服務和住宿狀況
Its near the beach and good price
於 2024 年 4 月住了 1 晚
Katrina 於 2024年4月23日的回應
Thank you Alicha for staying with us. Please come again for your next stay at Royal Palms. Thank you

10/10 優異

Sandra

多人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Excellent Staff & service
於 2024 年 4 月住了 1 晚
Katrina 於 2024年4月23日的回應
Thank you Sandra for staying with us at Royal Palms. We are happy that you enjoyed you stay. We hope that you come back to stay with us very soon. Thank you.

10/10 優異

Ashley

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 4 月住了 1 晚
Katrina 於 2024年4月23日的回應
Thank you for staying with us Ashley. We appreciate your feedback. We hope you come stay at Royal Palms very soon.

10/10 優異

Ryan

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Absolutely beautiful would recommend again and again
於 2024 年 4 月住了 1 晚
Katrina 於 2024年4月28日的回應
Thank you Ryan for staying with us at Royal Palms Resort & Spa. We love your feedback. Please come again for you next visit. Thank you

4/10 欠佳

Rekha

於 2024 年 4 月住了 1 晚
Katrina 於 2024年4月28日的回應
Thank you Rekha for staying with us. We appreciate your feedback. We would like to receive a little bit more details of why during your stay at Royal Palms Resort & Spa was not excellent. By doing this, we can try our best to improve your next stay at Royal Palms Resort & Spa. Thank you

8/10 不錯

Brian

親子同遊
讚好：職員與服務
不滿：住宿狀況
We stayed here for a one-night stay prior to departing for a cruise. The price and location can't be beat - 1 block from public beach access, about a 20 min walk to the more developed area (it was Spring Break, so we did NOT want to be near that area), and plenty of small, independent restaurants, a bakery, pop up shops and food truck, etc. within a couple block walk. The property has "sister properties" that allow you access to their other pools (some have hot tubs) which was fun to explore a bit. The property is a bit dated and the rooms are sparsely furnished (which was fine for a short stay), but it has a cool, laid back retro feel. Small things like the sink missing the aerator (so the water shot out all over you if you turn it on full), no deadbolt on the door (but does have keycard electronic lock), and a loud air conditioner. Also note that the property is pretty spread out and on 3 levels at some locations, but no elevator. So lugging 2 large suitcases up 2 flights of stairs was a challenge. We ate at the pool bar area which made fantastic drinks and the food was good as well. We found the staff to be friendly and helpful. All that said, with some minor room updates (and requesting to be on the first floor), we would definitely return for a short stay.
於 2024 年 3 月住了 1 晚
Katrina 於 2024年4月30日的回應
Thank you Brian for staying at Royal Palms Resort & Spa. We appreciate your feedback. Please come again soon. Thank you

10/10 優異

Hubert

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Beautiful location with wonderful staff. Walking distance to the beach. The bed and pillows were heavenly! Cost effecient deposit! Would definitely stay again.
於 2024 年 3 月住了 1 晚
Katrina 於 2024年4月28日的回應
Thank you Hubert for staying at Royal Palms Resort & Spa. We love your feedback. Please come back again for your next stay. Thank you

10/10 優異

Sandra

讚好：整潔度、職員與服務、設施服務和住宿狀況
Not only a decent price but great location , you can use other sister property facilities in the area, Barry one of their pools and food was so good!! Really cute property , though it may look like a motel on the outside but inside the rooms are very chic and cute , I traveled by myself so I had the smaller room but it was nice , shower is pretty big and staff was really nice! Definitely recommend!
於 2024 年 3 月住了 1 晚
Katrina 於 2024年4月30日的回應
Thank you Sandra for staying at Royal Palms Resort & Spa. We love your feedback. Please come again soon. Thank you

2/10 很差

Edward

伴侶同遊
不滿：職員與服務、設施服務和住宿狀況
Noise till 2am
於 2024 年 3 月住了 3 晚
Katrina 於 2024年4月23日的回應
Thank you Edward for staying with us at Royal Palms. We are so sorry for the noises you experienced during your stay. We appreciate your feedback. Thank you

6/10 一般

Andrew (GLASTONBURY)

不滿：職員與服務
Staff was rude
於 2024 年 3 月住了 2 晚
Katrina 於 2024年4月23日的回應
Thank you Andrew for staying with us at Royal Palms. We are sorry to hear this. We appreciate your feedback. We hope that you visit us so we can give you a better experience. Thank you

6/10 一般

Jan

讚好：職員與服務
Very basic
於 2024 年 3 月住了 3 晚
Katrina 於 2024年4月30日的回應
Thank you Jan for staying at Royal Palms Resort & Spa. We appreciate your feedback. Thank you

4/10 欠佳

Megan

讚好：職員與服務
不滿：整潔度和住宿狀況
Room was very dirty and old. 2 windows had no blinds so had to stack pillows and blankets for privacy. Water was brown tinted so used bottled water to brush my teeth. Thankfully it was just for 1 night.
於 2024 年 3 月住了 1 晚
Katrina 於 2024年4月30日的回應
Thank you Megan for staying at Royal Palms Resort & Spa. We apologize that your stay at Royal Palms Resort & Spa was not to your satisfaction. We have no control over the color of the water, the city of Fort Lauderdale does. We appreciate your feedback. We hope that will come back so we can give you a better experience. Thank you

10/10 優異

jean

讚好：整潔度、職員與服務和住宿狀況
Nice!
於 2024 年 2 月住了 2 晚
Katrina 於 2024年4月28日的回應
Thank you Jean for staying with us at Royal Palms Resort & Spa. We appreciate your feedback. Please come again for your next stay. Thank you

10/10 優異

Rovaniaina (Bronx)

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Front desk 10/10, amenities 10/10, location 10/10. Can’t really get much better than this.
於 2024 年 3 月住了 6 晚
Katrina 於 2024年4月30日的回應
Thank you Rovaniaina for staying at Royal Palms Resort & Spa. We love that you had a wonderful time during your stay. We appreciate your feedback. Please come again very soon. Thank you

10/10 優異

Lewis (New York)

多人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Love the hotel and it’s vicinity to the beach, restaurants, and pools!
於 2024 年 3 月住了 3 晚
Katrina 於 2024年4月30日的回應
Thank you Lewis for staying at Royal Palms Resort & Spa. We're happy that you had a great stay. We appreciate your feedback. Please come back again soon. Thank you

8/10 不錯

Robert

讚好：整潔度、職員與服務、設施服務和住宿狀況
Access to the beach, shopping, and food was great. The staff was not often in the lobby area and had to be summoned. Bar hours seemed spotty, but were great when they were open.
於 2024 年 3 月住了 4 晚
Katrina 於 2024年4月30日的回應
Thank you Robert for staying at Royal Palms Resort & Spa. We appreciate your feedback. Please come again soon. Thank you

6/10 一般

Luisa

伴侶同遊
讚好：整潔度和設施服務
Location is great
於 2024 年 2 月住了 2 晚
Katrina 於 2024年4月30日的回應
Thank you Luisa for staying at Royal Palms Resort & Spa. We appreciate your feedback. Please come again soon. Thank you

8/10 不錯

Diane

伴侶同遊
讚好：整潔度、職員與服務和住宿狀況
The Palms is close to a State park & historic homes & just a block or two from the beach. Our room was very minimal and needed another chair, small table or desk & reading light to make it comfortable. Staff was pleasant.
於 2024 年 2 月住了 4 晚
Katrina 於 2024年4月29日的回應
Thank you Diane for staying at Royal Palms Resort & Spa. We apologize for these issues. We appreciate your feedback. Thank you

10/10 優異

William

讚好：整潔度、職員與服務、設施服務和住宿狀況
I was very satisfied with everything
於 2024 年 2 月住了 1 晚
Katrina 於 2024年4月29日的回應
Thank you William for staying at Royal Palms Resort & Spa. We're happy that you had a great time during your stay. We love your feedback. Please come back again soon. Thank you

6/10 一般

Ernie

伴侶同遊
讚好：職員與服務
Hotel was ok. Got bumped from Palms property to another by same owners. Needed updating.
於 2024 年 2 月住了 1 晚
Katrina 於 2024年4月30日的回應
Thank you Ernie for staying at Royal Palms Resort & Spa. We appreciate your feedback. We hope that you come again soon. Thank you

6/10 一般

Carmen (Kissimmee)

伴侶同遊
讚好：職員與服務和設施服務
Friendly staff and on-site place to eat with decent food and drinks. Room was clean although it had a strong smell of moisture. Walls to get to the room could use some paint touch-ups and walkway a pressure wash. I also noticed some deferred maintenance in the bathroom. Wonderful location near the beach with pleanty of eateries. Location also seemed safe.
於 2024 年 2 月住了 1 晚

8/10 不錯

Ed

讚好：整潔度、職員與服務、設施服務和住宿狀況
Fabulous North Beach Village neighborhood
於 2024 年 2 月住了 4 晚

10/10 優異

Madeline

多人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
We stayed 4 nights 5 days at this property and the staff were welcoming, warm, and friendly. The pool area was secluded and a great spot to spend the afternoons after the beach. I would definitely recommend and stay again !
於 2024 年 2 月住了 4 晚

10/10 優異

Charles

商務旅客
讚好：整潔度、職員與服務、設施服務和住宿狀況
Nice to u wind, i extended because i liked it so much. Two seperate fees (property fee and resort fee) both $10 per day then charge parking is a bit much.
於 2024 年 2 月住了 1 晚

10/10 優異

Charles

讚好：整潔度、職員與服務、設施服務和住宿狀況
Nice place to unwind. Comfortable, spacious, and clean. The tapas bar is a nice option onsite.
於 2024 年 2 月住了 1 晚

8/10 不錯

Sonia

讚好：整潔度、職員與服務和住宿狀況
Nice place, clean and simple
於 2024 年 2 月住了 2 晚

10/10 優異

Daniel

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 2 月住了 2 晚

10/10 優異

Mariah

於 2024 年 2 月住了 1 晚
Katrina 於 2024年4月28日的回應
Thank you Mariah for staying at Royal Palms Resort & Spa. We appreciate your feedback. We hope you come again very soon. Thank you

6/10 一般

Yacov

於 2024 年 2 月住了 7 晚
Katrina 於 2024年4月28日的回應
Thank you Yacov for staying at Royal Palms Resort & Spa. We appreciate your feedback. Thank you

2/10 很差

Marian

讚好：職員與服務
不滿：整潔度
於 2024 年 2 月住了 2 晚

8/10 不錯

Sheila

讚好：整潔度和職員與服務
It was close to the beach, not far from the airport and cruise port, affordable and in a safe, clean area.
於 2024 年 1 月住了 2 晚

10/10 優異

Mary (New York)

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 1 月住了 4 晚

2/10 很差

Stephen

親子同遊
不滿：整潔度、職員與服務、設施服務和住宿狀況
This property is run down, stinks like black mold. There are NO safety locks on the doors, so if you have kids they can just open the door and walk out. My 1 year old was able to open the door and we had no way to secure it except barricading the door with our suitcases. The walls are warped and look’s like water damage. The bed was not comfortable and pillows stink and are flat. You can hear everything outside your bedroom as people walk by and party. The curtains do not block out the light especially in the morning it’s very bright. The window unit kicked on and off every 3 minutes which was annoying. NO ELEVATORS so you have to carry your luggage up 3 flights of stairs. We had to park very far away from our room due to limited parking The gate that’s supposed to secure the property was left open broke all night long The floors in the room had crumbs and greasy feeling The blanket was just a sheet that looked 100 years old.
於 2024 年 2 月住了 1 晚

10/10 優異

Raicy

親子同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
It was very clean and quiet, one block from the beach ❤️
於 2024 年 2 月住了 2 晚

10/10 優異

Joanne

於 2024 年 1 月住了 3 晚

8/10 不錯

Eva

親子同遊
讚好：整潔度
It’s nice place and quiet. Also only 5 minutes walking distance to the beach. We just stayed one night. Didn’t have any problem during stay at all. Staff I was nice but not always available. We got confused when we got there because nobody were in the office and it locked them figured out that we need to ring the bell to get the stuff come to check us in. Room were pretty good and clean. Beds were comfortable but bathroom is so tiny. Pool closed at 8 and parking fee is $10 a day which not very bad but will be cool if fee has included in the hotel rates.
於 2024 年 1 月住了 1 晚

10/10 優異

Teana

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2024 年 1 月住了 3 晚

6/10 一般

Kevin

於 2024 年 1 月住了 1 晚

10/10 優異

Adrian

家人同遊
讚好：整潔度、職員與服務和住宿狀況
Friendly staff. Quiet property given the busy location (not near the loud bars further down A1A). Parking was very easy and convenient. Nice dining options in walking distance. One block off the beach, easy. For the price point this is hard to beat.
於 2024 年 1 月住了 3 晚

8/10 不錯

David

讚好：整潔度、職員與服務和客房舒適度
於 2024 年 1 月住了 1 晚

10/10 優異

Pasquale

多人同遊
讚好：整潔度、職員與服務和客房舒適度
👑 🌴
Royal Palms is always a nice place to stay. Far enough removed from the chaos of the strip, but very easy to walk to. Friendly staff, great area. Short walk to the beach, and they have nice pools, close to great restaurants also.
於 2024 年 1 月住了 4 晚

4/10 欠佳

Martha

伴侶同遊
讚好：整潔度和設施服務
不滿：住宿狀況
Deberían reformar moderna la habitación, la cama y limpieza bien
於 2024 年 1 月住了 1 晚

2/10 很差

JOHN

於 2024 年 1 月住了 3 晚