2/10 很差
Jennifer
家人同遊
2024年4月30日
讚好:設施服務
不滿:整潔度和職員與服務
When we first checked in everything was really nice and the property seemed really awesome. They said the pool was heated but it was freezing cold. That night there were cockroaches in room and a lot of them. We switched rooms and all seemed better. At check out we were charged an extra $300 the parking that they said was free is actually $55 a night and they said we ate food from the minibar that we didn’t and that we made phone calls when we didn’t. When I called to dispute the charges they said they would adjust the charges and they never did they still left all the charges. I will be disputing with my CC company.
Jennifer
於 2024 年 4 月住了 2 晚