外觀

麥爾茲堡 - 薩尼貝爾度假屋溫德姆拉昆塔套房酒店的評價

2.5 out of 5

評價

7.0

不錯

10 分評分,優異;1005 則評價中有 275 則" "
8 分評分,不錯;1005 則評價中有 293 則" "
6 分評分,一般;1005 則評價中有 171 則" "
4 分評分,欠佳;1005 則評價中有 141 則" "
2 分評分,很差;1005 則評價中有 125 則" "

7.2/10 

整潔度

7.6/10 

職員與服務

6.6/10 

設施服務

6.8/10 

住宿狀況

7.2/10 

環保程度

評價

6/10 一般

Brianna

家人同遊
讚好:整潔度和住宿狀況
不滿:設施服務
Our first room smelled like mold and mildew and the front gave us a new room immediately which was nice, however the staff is incompetent and unhelpful. We stayed for 2 nights and asked the front desk 5-6 times over those two nights for towels and were never given any. My mom had to dry off with a small hand/bath towel. Unacceptable. A family friend who ended up staying here in another room gave us 2 of his or we would have had nothing to shower with! During our whole stay not once were we given towels after the original 2 shower towels that were in the room.
於 2024 年 5 月住了 2 晚
General Manager 於 2024年5月24日的回應
We sincerely do apologize for the issues you experienced. We'll address to the staff directly, as we strive to improve with each and every stay.

8/10 不錯

Kevin

讚好:住宿狀況
於 2024 年 5 月住了 2 晚
General Manager 於 2024年5月24日的回應
Thank you for taking the time to post a review! We feel very much honored here at La Quinta Inn and Suites by Wyndham Fort Myers Sanibel. We hope to see you on your next visit to Fort Myers!

8/10 不錯

Michelle

家人同遊
讚好:整潔度和設施服務
So when we were there the elevator didn’t work on our end of the rooms. Made it a little challenging with luggage since we were on third floor. When I checked in Christine was a little short with me she gave me my room keys and said here. I asked where my room was ( room number was 323 and she said kinda snippy above 223. Then I asked can you be a little more specific what side of hotel etc. Answered me like I should have known. The breakfast was great and the girl taking care of breakfast was very nice and pleasant. The room was nice. Pool was great
於 2024 年 5 月住了 1 晚
General Manager 於 2024年5月20日的回應
Thank you for taking the time to review your recent stay at La Quinta Inn and Suites by Wyndham Fort Myers Sanibel. We hope to see you back real soon!

10/10 優異

Michelle

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 3 月住了 5 晚
General Manager 於 2024年5月17日的回應
Thank you for taking the time to post a 5 Star review! We feel very much honored here at La Quinta Inn and Suites by Wyndham Fort Myers Sanibel. We hope to see you on your next visit to Fort Myers!

10/10 優異

Micki

多人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
We loved everything. Comfortable room! Absolutely amazing pool and surrounding area. Manager was very nice and gave us an upgrade we didn’t ask for. Extremely great price!
於 2024 年 5 月住了 1 晚
AGM - Bill 於 2024年5月15日的回應
Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Ft. Myers-Sanibel Gateway. It is always a pleasure to receive positive feedback.I am particularly pleased that you found your room so comfortable and the pool and surrounding area so amazing and it was our pleasure to have upgraded you and we are glad that you enjoyed it. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at La Quinta Inns & Suites, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future.Sincerely,Bill TraxlerLa Quinta Sanibel/Gateway

10/10 優異

Nichole (Thonotosassa)

親子同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Great place to stay !!!
於 2024 年 5 月住了 4 晚
General Manager 於 2024年5月14日的回應
Thank you for taking the time to review your recent stay at La Quinta Inn and Suites by Wyndham Fort Myers Sanibel. We hope to see you back real soon!

8/10 不錯

Barbara

家人同遊
讚好:設施服務
Tienen que mejorar mas la propiedad
於 2024 年 5 月住了 2 晚
General Manager 於 2024年5月13日的回應
Gracias por tomarse el tiempo para brindar sus comentarios. Esperamos tener otra oportunidad en el futuro para mejorar su opinión.

8/10 不錯

Ruben

家人同遊
讚好:整潔度、職員與服務和住宿狀況
Was a safe and comfortable stay.
於 2024 年 5 月住了 2 晚
General Manager 於 2024年5月13日的回應
Thank you for taking the time to review your recent stay at La Quinta Inn and Suites by Wyndham Fort Myers Sanibel. We hope to see you back real soon!

8/10 不錯

Tracy

讚好:整潔度、職員與服務和住宿狀況
Great pool quite very clean
於 2024 年 5 月住了 3 晚
General Manager 於 2024年5月8日的回應
Thank you for taking the time to post a review of your stay with La Quinta Inn and Suites by Wyndham Fort Myers Sanibel. We are happy to see you enjoyed your stay with us and we hope to see you again on your next trip to Fort Myers.

10/10 優異

Penny

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
It was very clean and convenient.
於 2024 年 4 月住了 6 晚
General Manager 於 2024年5月8日的回應
Thank you for taking the time to post a 5 Star review! We feel very much honored here at La Quinta Inn and Suites by Wyndham Fort Myers Sanibel. We hope to see you on your next visit to Fort Myers!

6/10 一般

Andrea

伴侶同遊
讚好:整潔度
Nice Pool
於 2024 年 4 月住了 5 晚
General Manager 於 2024年5月8日的回應
Thank you for your review. We truly regret that the accommodations were not what you had expected. Your opinion and satisfaction are very important to us, and we are very sorry we were unable to meet your expectations. We’ll continually try to do our very best for all our guests.

8/10 不錯

Thomas

讚好:整潔度、職員與服務、設施服務和住宿狀況
Nice affordable property
於 2024 年 4 月住了 3 晚
General Manager 於 2024年5月8日的回應
Thank you for taking the time to post a review of your stay with La Quinta Inn and Suites by Wyndham Fort Myers Sanibel. We are happy to see you enjoyed your stay with us and we hope to see you again on your next trip to Fort Myers.

4/10 欠佳

Christopher

伴侶同遊
讚好:整潔度、職員與服務和設施服務
I paid for pool view and was looking at a wall.
於 2024 年 4 月住了 1 晚
AGM - Bill 於 2024年5月3日的回應
Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Ft. Myers-Sanibel Gateway. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, and I am sorry that you were not happy with your room, but it is a pool view, all pool view room you do have to stand in front of the window to see the pool. If you were not happy with the room, you checked in early enough that we could have moved the location so that you were happy. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at La Quinta Inns & Suites, we continuously strive to meet your needs and expectations.We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.Sincerely,William TraxlerAGMLa Quinta Sanibel/Gateway

8/10 不錯

Sandi

讚好:整潔度、職員與服務和住宿狀況
Pool is great!
於 2024 年 4 月住了 2 晚
AGM - Bill 於 2024年5月3日的回應
Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Ft. Myers-Sanibel Gateway. It is always a pleasure to receive positive feedback.I am particularly pleased that you found the pool so great. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at La Quinta Inns & Suites, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future.Sincerely,Bill TraxlerLa Quinta Sanibel/Gateway

10/10 優異

Leo

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 4 月住了 1 晚
General Manager 於 2024年4月30日的回應
Thank you for taking the time to tell us about your experience with us. We hope to see you soon on your next visit to Sanibel area.

6/10 一般

MEGHAN

讚好:整潔度和住宿狀況
Good for weekend stay. Breakfast is alright. We had to reprogram our keys on the day of check out.
於 2024 年 4 月住了 2 晚
AGM - Bill 於 2024年4月30日的回應
Your feedback is very important to us, and I am sorry that the keys did not work on your last day. Put we are glad you enjoyed staying with us on the weekend. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at La Quinta Inns & Suites, we continuously strive to meet your needs and expectations.We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.Sincerely,William TraxlerAGMLa Quinta Sanibel/Gateway

10/10 優異

Bernadette

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
I liked that this property was close to Sanibel Island and Firt Meyer beaches. The price was reasonable. The room was clean and comfortable.
於 2024 年 4 月住了 1 晚
General Manager 於 2024年4月30日的回應
Thank you for taking the time to tell us about your experience with us. We hope to see you soon on your next visit to Sanibel area.

10/10 優異

brandon

於 2024 年 4 月住了 1 晚
General Manager 於 2024年5月19日的回應
Thank you for taking the time to post a 5 Star review! We feel very much honored here at La Quinta Inn and Suites by Wyndham Fort Myers Sanibel. We hope to see you on your next visit to Fort Myers!

6/10 一般

William

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Property was fine but the walls are paper thin, loud TV and snoring from next room could easily be heard
於 2024 年 4 月住了 1 晚
AGM - Bill 於 2024年4月28日的回應
Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Ft. Myers-Sanibel Gateway. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, and I am sorry that you found the wall so thin you could here conversations through the walls. We will address this issues and try to fix as soon as possible Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at La Quinta Inns & Suites, we continuously strive to meet your needs and expectations.We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.Sincerely,William TraxlerAGMLa Quinta Sanibel/Gateway

8/10 不錯

Felicity

讚好:整潔度、職員與服務和住宿狀況
Second time staying here breakfast and fair rates usually..
於 2024 年 4 月住了 1 晚
AGM - Bill 於 2024年4月28日的回應
Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Ft. Myers-Sanibel Gateway. It is always a pleasure to receive positive feedback.I am particularly pleased that you found the rates and breakfast to your liking. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at La Quinta Inns & Suites, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.Sincerely,Bill TraxlerLa Quinta Sanibel/Gateway

6/10 一般

Kevin

多人同遊
讚好:職員與服務
Had a bee problem outside the door, pool needed cleaning.
於 2024 年 4 月住了 5 晚
AGM - Bill 於 2024年4月24日的回應
Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Ft. Myers-Sanibel Gateway. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, and I am sorry that you had a Bee problem near you room but I am glad that you were able to move to another room and had no other issue with the bees. Please rest assured that we are taking the appropriate measures to address the issue and hopefully prevent any future occurrences. Here at La Quinta Inns & Suites, we continuously strive to meet your needs and expectations.We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.Sincerely,William TraxlerAGMLa Quinta Sanibel/Gateway

10/10 優異

EYZELL

商務旅客
讚好:整潔度、職員與服務、設施服務和住宿狀況
Good
於 2024 年 4 月住了 1 晚
General Manager 於 2024年5月15日的回應
Thank you for taking the time to post a 5 Star review! We feel very much honored here at La Quinta Inn and Suites by Wyndham Fort Myers Sanibel. We hope to see you on your next visit to Fort Myers!

4/10 欠佳

Dana

家人同遊
讚好:整潔度和住宿狀況
Was a last minute stay as I was taking the key west Express the next day. Checked in just fine, asked for a wake up call for the next morning, which never happened. Room was nice but loud music outside the room which went on most of the night
於 2024 年 4 月住了 1 晚
AGM - Bill 於 2024年4月24日的回應
Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Ft. Myers-Sanibel Gateway. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, and I am sorry to hear that that there was loud music outside you room and that the front desk did follow through with an early morning wake up call. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at La Quinta Inns & Suites, we continuously strive to meet your needs and expectations.We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.Sincerely,William TraxlerAGMLa Quinta Sanibel/Gateway

10/10 優異

Gina

伴侶同遊
讚好:整潔度、設施服務和住宿狀況
Großer Pool und saubere Zimmer.
於 2024 年 4 月住了 3 晚
AGM - Bill 於 2024年4月22日的回應
Vielen Dank, dass Sie sich die Zeit genommen haben, uns von Ihren Erfahrungen im La Quinta Inn & Suites by Wyndham Ft. zu berichten. etwas melden. Myers-Sanibel-Tor. Es ist immer eine Freude, positives Feedback zu erhalten.Besonders freut es mich, dass Ihnen der Pool gefallen hat und die Zimmer sauber waren. Ich werde Ihre Kommentare mit unserem Team teilen, das durch Ihre Kommentare sicherlich ermutigt wird. Hier im La Quinta Inns & Suites sind wir stets bestrebt, Ihre Erwartungen zu übertreffen.Nochmals vielen Dank für das Teilen Ihrer Erfahrungen und wir freuen uns darauf, Sie in Zukunft zu bedienen.Aufrichtig,Bill TraxlerLa Quinta Sanibel

8/10 不錯

Meghann

親子同遊
讚好:職員與服務和住宿狀況
Overall it was a great stay. However, the people next to us were very noisy and there were bugs in the room. Neither of these issues were due to the lack of service by the hotel itself.
於 2024 年 4 月住了 3 晚
AGM - Bill 於 2024年4月22日的回應
Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Ft. Myers-Sanibel Gateway. It is always a pleasure to receive positive feedback.I am particularly pleased that you found the the overall stay was great. We will have to address the bug issue and the noise issue to occurred during you stay. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at La Quinta Inns & Suites, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.Sincerely,Bill TraxlerLa Quinta Sanibel/Gateway

10/10 優異

Julianne

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 4 月住了 1 晚
AGM - Bill 於 2024年4月22日的回應
Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Ft. Myers-Sanibel Gateway. It is always a pleasure to receive positive feedback.I am particularly pleased that you found the Metrics System so easy to navigate. I will share your scores with our team, who I am certain will be encouraged by your marks. Here at La Quinta Inns & Suites, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future.Sincerely,Bill TraxlerLa Quinta Sanibel/Gateway

2/10 很差

william

家人同遊
不滿:整潔度和住宿狀況
Room was dirty and people living here didn't feel safe way over priced
於 2024 年 4 月住了 1 晚
AGM - Bill 於 2024年4月21日的回應
Your feedback is very important to us, and I am sorry that the room you checked into was not as clean as it should have but i was you had said something to the front desk who certainly would has moved you. Since you did book through Expedia you certainly did purchase the room at the lowest possible rate and we have not received any complaints from anyone feeling unsafe. Please rest assured the appropriate measures to address the issues you had and prevent any future occurrences. Here at La Quinta Inns & Suites, we continuously strive to meet your needs and expectations.We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.Sincerely,William TraxlerLa Quinta Sanibel/Gateway

10/10 優異

Robert Jan

伴侶同遊
讚好:整潔度、職員與服務和住宿狀況
Wir würden es weiterempfehlen und selbst gerne nochmals buchen.
於 2024 年 4 月住了 10 晚
AGM - Bill 於 2024年4月21日的回應
Vielen Dank, dass Sie sich die Zeit genommen haben, uns von Ihren Erfahrungen im La Quinta Inn & Suites by Wyndham Ft. zu berichten. Myers-Sanibel-Tor. Es ist immer eine Freude, positives Feedback zu erhalten.Es freut mich besonders, dass Sie unsere Unterkunft weiterempfehlen und wiederkommen möchten. Ich werde Ihre Kommentare mit unserem Team teilen, das sicher von Ihren Bemerkungen ermutigt sein wird. Hier im La Quinta Inns & Suites sind wir stets bestrebt, Ihre Erwartungen zu übertreffen. Nochmals vielen Dank für das Teilen Ihrer Erfahrungen und wir freuen uns darauf, Sie in Zukunft zu bedienen.Aufrichtig,Bill TraxlerLa Quinta Sanibel/Gateway

10/10 優異

Shohnn

家人同遊
讚好:整潔度、職員與服務和住宿狀況
Very convenient location to experience the west coast. Sanibel and Fort Myers.
於 2024 年 4 月住了 1 晚
AGM - Bill 於 2024年4月18日的回應
Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Ft. Myers-Sanibel Gateway. It is always a pleasure to receive positive feedback.I am particularly pleased that you found the location a convenient location to explore the area. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at La Quinta Inns & Suites, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.Sincerely,Bill TraxlerLa Quinta Sanibel/Gateway

10/10 優異

Leigh

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
The staff was very nice. The breakfast was hot and delicious Wish the pool was slightly cleaner but due to the rain the leaves were in the pool-- we were still able to swim. A great location
於 2024 年 4 月住了 1 晚
AGM - Bill 於 2024年4月18日的回應
Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Ft. Myers-Sanibel Gateway. It is always a pleasure to receive positive feedback.I am particularly pleased that you found the staff so nice and the breakfast hot and delicious. I am also glad the the location was a good fit. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at La Quinta Inns & Suites, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.Sincerely,Bill TraxlerLa Quinta Sanibel/Gateway

2/10 很差

Andrew

於 2024 年 4 月住了 4 晚
AGM - Bill 於 2024年4月15日的回應
Your feedback is very important to us, and I am sorry that you were not happy with the hotel Please rest assured that we are taking the appropriate measures to address any problem and prevent any future occurrences. Here at La Quinta Inns & Suites, we continuously strive to meet your needs and expectations.We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.Sincerely,William TraxlerAGMLa Quinta Sanibel/Gateway

2/10 很差

Amanda

讚好:職員與服務
不滿:住宿狀況
Bed bugs manager did nothing I had to go to hospital to get shot because I had a reaction to the bed bug bits and a young couple were violent and fighting till 5an one night cops did nothing
於 2024 年 4 月住了 3 晚
AGM - Bill 於 2024年4月11日的回應
Your feedback is very important to us, and I am sorry that you had issues with you room. Although we did send you a detail report from the Pest Control Company stating that there was nothing found in the room. But I am so glad that your second visit had no issues. Please rest assured that we are taking the appropriate measures to address any issues and prevent any future occurrences. Here at La Quinta Inns & Suites, we continuously strive to meet your needs and expectations.We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.Sincerely,William TraxlerAGMLa Quinta Sanibel/Gateway

10/10 優異

Ryan

於 2024 年 4 月住了 2 晚
General Manager 於 2024年4月30日的回應
Thank you for taking the time to tell us about your experience with us. We hope to see you soon on your next visit to Sanibel area.

8/10 不錯

Callie

於 2024 年 3 月住了 1 晚
AGM - Bill 於 2024年4月11日的回應
Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Ft. Myers-Sanibel Gateway. It is always a pleasure to receive positive feedback.I am particularly pleased that you found the Metrics System so easy to navigate and I will share your scores with our team, who I am certain will be encouraged by your marks. Here at La Quinta Inns & Suites, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.Sincerely,Bill Traxler La Quinta Sanibel/Gateway

10/10 優異

Maksim

讚好:整潔度、職員與服務和住宿狀況
Nothing
於 2024 年 4 月住了 4 晚
AGM - Bill 於 2024年4月11日的回應
Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Ft. Myers-Sanibel Gateway. It is always a pleasure to receive positive feedback.I am particularly pleased that you found the Metrics System so easy to navigate and I will share your scores with our team, who I am certain will be encouraged by your marks. Here at La Quinta Inns & Suites, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future.Sincerely,Bill TraxlerLa Quinta Sanibel/Gateway

4/10 欠佳

Liliane

於 2024 年 4 月住了 2 晚
AGM - Bill 於 2024年5月3日的回應
Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Ft. Myers-Sanibel Gateway. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, and I am saddened to hear that you did not enjoy your stay with us . Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at La Quinta Inns & Suites, we continuously strive to meet your needs and expectations.We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.Sincerely,William TraxlerAGMLa Quinta Sanibel/Gateway

10/10 優異

Deborah

於 2024 年 3 月住了 3 晚
General Manager 於 2024年4月30日的回應
Thank you for taking the time to tell us about your experience at La Quinta Sanibel Gateway. We hope you visit us again on your next visit to Sanibel area.

10/10 優異

Brian

家人同遊, 寵物同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Great access to Sanibel Causeway and many food options. Great room and pool view. Breakfast wast very well prepared and they extended past the closing time because of the people whi came late. Wish we could have stayed longer
於 2024 年 4 月住了 1 晚
AGM - Bill 於 2024年4月4日的回應
Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Ft. Myers-Sanibel Gateway. It is always a pleasure to receive positive feedback.I am particularly pleased that you found the location and room so great we are also glad the you enjoyed breakfast so much next time you will have to stay longer. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at La Quinta Inns & Suites, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.Sincerely,

6/10 一般

Elizabeth (Key West)

寵物同遊
不滿:設施服務和住宿狀況
Although I was greeted by a very nice young man, the whole property felt more like a Days Inn than LaQuinta. I certainly understand that the entire area is still in recovery from Hurricane Ian, but there were things that just should have been better…. There was a dehumidifier in the room, but the bucket in it was completely full. It is a pet friendly property but there’s carpet on the floor which was stained and held smells.
於 2024 年 3 月住了 1 晚
AGM - Bill 於 2024年4月3日的回應
Your feedback is very important to us, and I am sorry that you had issues with the room such as the dehumidifier and the carpet and the carpeting in the room. Please rest assured that we are taking the appropriate measures to address these issues and prevent any future occurrences. Here at La Quinta Inns & Suites, we continuously strive to meet your needs and expectations.We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.Sincerely,William Traxler

6/10 一般

Ximena

讚好:職員與服務和住宿狀況
於 2024 年 3 月住了 2 晚
AGM - Bill 於 2024年4月3日的回應
Your feedback is very important to us, and I am sorry that your stay was not as satisfying as we had hoped. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at La Quinta Inns & Suites, we continuously strive to meet your needs and expectations.We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.Sincerely,Bill Traxler

10/10 優異

Tesia

伴侶同遊
Great pool and hot tub. Friendly staff!
於 2024 年 3 月住了 7 晚
AGM - Bill 於 2024年3月31日的回應
Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Ft. Myers-Sanibel Gateway. It is always a pleasure to receive positive feedback.I am particularly pleased that you found the pool and hot tub so great and the staff was so friendly. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at La Quinta Inns & Suites, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future.Sincerely,

6/10 一般

Shannon

家人同遊
讚好:整潔度
不滿:設施服務
Rooms are clean but VERY VERY SMALL! Only 1 light in the room so they are very dark which isnt pleasing, room smelled like mold and the dehumidifier in the room was unbelievably loud. Door didnt shut properly and the overall safety of the place felt off. Random individuals loitering around at night alone, and dimly lit hallways. Staff isnt overly friendly or accommodating, just there to exist basically. Pool is freezing and dirty so we didnt use it. Breakfast is basic. Overall, a decent basic place to stay close to the city of Fort Myers but nothing standing out as to why we would choose to return.
於 2024 年 3 月住了 5 晚
AGM - Bill 於 2024年3月29日的回應
Your feedback is very important to us, and I am sorry to hear that the room was dark and that they was an odor. And we will have to do some training regarding the staff and their friendliness. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at La Quinta Inns & Suites, we continuously strive to meet your needs and expectations.We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.Sincerely,

8/10 不錯

Susan

伴侶同遊
Loved the pool and hot tub. They need to skim out debris more often. Wish there was a source for drinking water on the property.
於 2024 年 3 月住了 7 晚
AGM - Bill 於 2024年3月29日的回應
Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Ft. Myers-Sanibel Gateway. It is always a pleasure to receive positive feedback.I am particularly pleased that you found found the pool so pleasing and we will get with the pool maintenance company about skimming and cleaning more frequently. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at La Quinta Inns & Suites, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.Sincerely,

8/10 不錯

Karen

讚好:整潔度、職員與服務和住宿狀況
Great place. Clean room.
於 2024 年 3 月住了 2 晚
AGM - Bill 於 2024年3月28日的回應
Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Ft. Myers-Sanibel Gateway. It is always a pleasure to receive positive feedback.I am particularly pleased that you found the property such a great place and the room was clean. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at La Quinta Inns & Suites, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.Sincerely,

4/10 欠佳

Martha

讚好:職員與服務
不滿:住宿狀況
I had very little hot water. The tub had nothing on the floor to keep anyone from slipping.
於 2024 年 3 月住了 5 晚
AGM - Bill 於 2024年3月27日的回應
Your feedback is very important to us, and I am sorry to hear that the bathroom did not have more hot water and the tub needed a bathmat Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at La Quinta Inns & Suites, we continuously strive to meet your needs and expectations.We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.Sincerely,William Traxler

10/10 優異

Arnaud

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Nice property and pool
於 2024 年 3 月住了 1 晚
AGM - Bill 於 2024年3月26日的回應
Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Ft. Myers-Sanibel Gateway. It is always a pleasure to receive positive feedback.I am particularly pleased that you found pool so nice. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at La Quinta Inns & Suites, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future.Sincerely,

4/10 欠佳

Benjamin

親子同遊
不滿:整潔度、職員與服務和住宿狀況
Room was smelly, really damp and stale. There was a dehumidifier in the room, but it was full. Spoke to manager(male) and he was rude. Told me they would not refund or discount room at all since I booked through Expedia and should have asked for a new room. Pool was big, but dirty in and around it.
AGM - Bill 於 2024年3月27日的回應
Your feedback is very important to us, and I am sorry to hear your room had an odor and wish you had come to the desk to change rooms. Our housekeeping staff will have this issue taken care of and all the staff will have some extra training in dealing with this situation and with third party reservations . Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at La Quinta Inns & Suites, we continuously strive to meet your needs and expectations.We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.Sincerely,William Traxler

6/10 一般

VICTORIA

讚好:整潔度、職員與服務、設施服務和住宿狀況
The staff was very accommodating and accessible. The rooms were spotless. My only complaint was that the coffee was weak and half and half was not offered, only milk and creamers.
於 2024 年 3 月住了 6 晚
AGM - Bill 於 2024年3月25日的回應
Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Ft. Myers-Sanibel Gateway. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, and I am saddened to hear that the coffee was weak and that we had not cream but I am very glad that you found the staff so accommodating and the room was spotless. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at La Quinta Inns & Suites, we continuously strive to meet your needs and expectations.We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.Sincerely,

10/10 優異

Amy

家人同遊, 親子同遊, 伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
I used to live in the area. It was nice to experience the hotel for once. Very nice hotel, slept better there than I do in my bed. haha.
於 2024 年 3 月住了 5 晚
AGM - Bill 於 2024年3月25日的回應
Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Ft. Myers-Sanibel Gateway. It is always a pleasure to receive positive feedback.I am particularly pleased that you found the room so comfortable. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at La Quinta Inns & Suites, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.Sincerely,

10/10 優異

Jennifer

伴侶同遊
讚好:整潔度、職員與服務和住宿狀況
I liked how it was accessible and my room was across the pool.
於 2024 年 3 月住了 3 晚
AGM - Bill 於 2024年3月25日的回應
Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Ft. Myers-Sanibel Gateway. It is always a pleasure to receive positive feedback.I am particularly pleased that you found your room and its location so enjoyable. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at La Quinta Inns & Suites, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.Sincerely,