Rating Details:
The property manager was very unhelpful.
The vacation rental was very dirty.
I was very happy with the location.
I was very dissatisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
I have been home for a little over a week and I am still devasted. This is my third stay here and I feel like I was scammed.206 was disgusting. I paid for platinum plus, but it was filthy and no one seemed to care to make it right. I sent an email, and went to the front desk immediately on day 1. No one helped me. All I asked for was the room to be cleaned, new toilet seats and a new mattress cover. I got none of this. Walking in the room smelled like butt or rotten eggs. The garbage disposal was broken. They gave me a bottle of water and vinegor. I had to walk to front desk to get. They told me to only use a tiny bit. So I ended up going to target for vinegar and baking soda to help with the odor. 2nd bedroom smelled heavily of smoke. The bottom bunk had a huge pee stain on the mattress cover and had black ash all over the bedspread. I went down to front desk to ask for a new mattress cover, but front desk lady brought us up some pad to put on top of the pee stain. We did not end up using the second bedroom at all. They gave me a deodorizer to spray in the room, but to not use much. We closed the spare bedroom door and put a towel at bottom of the door so the smoke smell would not escape. We could not sleep on a pee stain bed with ashes on it that smeared. I let front desk know so they would know I did not smoke. I do not smoke and I always make sure to stay at smoke free per free places because of allergies. The bathroom toilet seats had severe cracks everywhere. In my 50 years of life, I have never seen cracks on a toilet seat. It had so many spots where bacteria could hang out. It had chips and cracks all over the toilet seat. I asked for new toilet seats and was told they would check with maintenance, but they did they nothing. One bathroom shower was completely covered in black mold. Obviously our room was never cleaned. The bathroom floor was covered in hair. The bedding in master room was covered in hair. The couch and chairs were stained. I have pics
