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因維洛奇城堡酒店的評價

5 out of 5
因維洛奇城堡酒店
Torlundy, Fort William, Scotland

評價

9.4

完美

10 分評分，優異；192 則評價中有 153 則" "
8 分評分，不錯；192 則評價中有 19 則" "
6 分評分，一般；192 則評價中有 9 則" "
4 分評分，欠佳；192 則評價中有 6 則" "
2 分評分，很差；192 則評價中有 5 則" "

9.6/10 

整潔度

9.6/10 

職員與服務

9.0/10 

設施服務

9.2/10 

住宿狀況

9.0/10 

環保程度

評價

10/10 優異

Xiaoqun

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
服务到位，房间舒适
於 2017 年 7 月住了 1 晚

8/10 不錯

David

伴侶同遊
Good location, quiet and relaxing, bedroom/ bathroom a bit dated and tired
於 2024 年 4 月住了 2 晚

10/10 優異

Abbas

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
A gorgeous boutique property with amazing service and food! Can’t wait to go back!
於 2024 年 4 月住了 3 晚

10/10 優異

Melvin

讚好：整潔度、職員與服務、設施服務和住宿狀況
-
於 2024 年 4 月住了 1 晚

10/10 優異

Jean

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Superbe endroit. Impeccable
於 2024 年 3 月住了 1 晚

10/10 優異

Michael

讚好：整潔度、職員與服務和住宿狀況
Best hotel in Scotland
於 2024 年 3 月住了 1 晚

10/10 優異

Rachel

於 2024 年 3 月住了 1 晚

8/10 不錯

Ariadne (New York)

於 2024 年 3 月住了 1 晚

10/10 優異

James

親子同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Amazing accommodating staff! We got there way early due to checking out of a close by hotel in the morning. The staff was able to hold our items while we were out on a cruise as the room was being prepared for us. Thank you so much!
於 2024 年 3 月住了 1 晚

6/10 一般

Kinga

.
於 2024 年 3 月住了 1 晚

10/10 優異

Merissa

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Absolutely stunning castle! The service was amazing and the people were incredibly friendly, courteous, and always helpful. We had an amazing time and felt treated like royalty. It was an amazing experience and we would recommend it 100x over. Truly recommend the dining experience, they cater to those who have dietary restrictions and go above and beyond to please. So nice to have this kind of service still around in the modern world.
於 2024 年 2 月住了 1 晚

10/10 優異

Stephen

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Excellent.
Our stay was great. John and his team were superb. Service impeccable and the hotel stunning. Only quibble - it is advertised as dog friendly but dogs are only allowed in the bedroom. Obviously they should not be allowed in the restaurant etc. however We thought having a dog in the lounge would not have been a major issue.
於 2024 年 1 月住了 1 晚

10/10 優異

Sinead

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Such an amazing trip
I cannot speak more highly about this hotel! The warm welcome from Kaitlyn, she makes you feel like you have come home and she is a constant presence making sure you have everything you need. Despite the cold outside the castle was lovely and warm, in both the rooms and the main lounge. The food is absolutely outstanding, we tried everything, we tried breakfast, afternoon tea, dinner in both the lounge and seagair restaurant, it is a foodies paradise and always served with smile. Everyone was so friendly which really makes you feel so relaxed. Can’t wait to go back.
Welcome treat
Bedroom 7
Breakfast in bed
Afternoon tea
於 2024 年 1 月住了 4 晚

10/10 優異

Heather

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Small touches make a difference
We stayed here one night as a part of a longer trip in Scotland. The hotel is beautiful and clean. The bed was super comfortable with high quality linens and the turn down service made it feel special. The real highlight was the incredible shower. I might be less excited about this if I hadn’t been traveling for 4 weeks and found the showers so be without pressure and often only hot for 5 minutes. But I’m pretty sure it was only partly that. The grounds are lovely and common rooms were comfortable. Staff members were helpful when they were around, sometimes you had to search them out.
於 2024 年 1 月住了 1 晚

10/10 優異

Tania

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
The property is beautiful, staff is wonderful, but the best thing by far is the food, restaurant is not just sophisticated but the food is a masterpiece.
於 2024 年 1 月住了 1 晚

10/10 優異

Ciara

於 2023 年 11 月住了 1 晚

8/10 不錯

Antonio Henrique

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 11 月住了 1 晚

4/10 欠佳

真實旅客

家人同遊
讚好：整潔度、住宿狀況和客房舒適度
不滿：職員與服務
Inconsiderate and pathetic service in a beautiful
Beautiful property but terrible inconsiderate GM and poor service
於 2023 年 10 月住了 2 晚

10/10 優異

Carlos Augusto

讚好：整潔度、職員與服務、設施服務和住宿狀況
O hotel está localizado num antigo castelo próximo a região de diversos lagos O conforto do quarto e a excelência da comida foram os pontos altos
於 2023 年 9 月住了 1 晚

10/10 優異

Brian

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Secluded and quiet hotel. Perfect place in the Highlands. Superior staff on hand and exceptional hospitality. Highly recommend.
於 2023 年 9 月住了 1 晚

2/10 很差

Kari

多人同遊
不滿：整潔度和職員與服務
The room was beautifully decorated and the grounds were amazing. Unfortunately our stay was ruined by desk manager and waiter who were not onlyoutrageously rude, but seemed to enjoy being so. I have never had such a horrible experience.
於 2023 年 9 月住了 1 晚

6/10 一般

Helen

於 2023 年 8 月住了 2 晚

6/10 一般

Sara

讚好：整潔度、職員與服務和住宿狀況
The Inverlochy Castle was wonderful. We didn't realize our room was not in the actual castle but in a different part of the grounds called the walled gardens. The price of the room was definitely not worth it. If you book a room make sure you are in the castle unless you want to pay a lot of money to be on the grounds of the castle. The breakfast was amazing!

10/10 優異

Walter

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 8 月住了 2 晚

8/10 不錯

Michael

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Overall the stay was very good, however the arrival reception was not welcoming, it was professional but did not have any warmth to it. The female receptionist appeared to be following a script and not using personable skills to make it welcoming. Other members were more personable. Service and food were good.
於 2023 年 8 月住了 1 晚

10/10 優異

Catherine

讚好：整潔度、職員與服務和住宿狀況
Beautiful location. The staff was very helpful and kind.
於 2023 年 7 月住了 2 晚

10/10 優異

Karena

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Beautiful room and a unforgettable dining experience. The grounds are lovely!
於 2023 年 7 月住了 1 晚

10/10 優異

Christine (Merritt)

讚好：整潔度、職員與服務、設施服務和住宿狀況
Beautiful, historical, relaxing
於 2023 年 7 月住了 1 晚

6/10 一般

Dominique

伴侶同遊
讚好：整潔度和住宿狀況
Pour 1200$ la nuit, pas de frigo pour avoir eau froide et pas de glace. Pas de parapluie pour se rendre à pied au château. Quand on prend repas lounge on mange notre soupe sur nos genoux (pas de table), ne peut déjeuner entre 8-9:30, alors avant ou après. Le garçon aux tables avait l’air bête.
於 2023 年 7 月住了 1 晚

8/10 不錯

David

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Pros and cons. The hotel itself is outstanding, beatuful architecture, beautiful rooms and decor, beautiful setting. Breakfast was excellent and served in a lovely dining room On the flipside, some items failed to live up to expectations. First one was small and if not for the other, would probably not make a note. Two very expensive whiskey sours were very disappointing. I am a craft cocktail make and the whiskey sour is an easy one. Just balance the smokiness and richness of the whiskey with the bite of the lemon. Ours had no whiskey flavour. I wondered if they even added whiskey. One of the other guests noted the same thing and approached my table to ask how I liked it. The bigger disappointment was the formal restaurant. We are foodies and this was our fifth stop at a chosen dining spot on our three week tour of Scotland and the cost of dinner with the premium wine pairings were twice the other four, all og whom were better dining experiences. On the plus side the room and place settings were equisite, but they outshone the food by a wide margin. Most egregious was the cost of the premium wine pairings for nice, but not exceptional wines, and pourings which were on the light side. Given a typical pouring is a half a glass, these fell short if that. And at this price point, an apertif should have began and finished the dinner pre and post flight. I think we figured when added up, our one- third glasses of wine cane to something like 30 pounds each!
於 2023 年 7 月住了 2 晚
Kerry 於 2023年7月17日的回應
Dear Mr Raffa Thank you for you message and your recent review. We are greatly disappointed to see that you did not enjoy your meal or drinks with us, especially as you enjoyed other aspects of the hotel and your stay. Our Sommelier William, carefully designs all our cocktails and as you rightly say a Whisky Sour is one of the more classics and very popular in the hotel and we actually use a 50ml measure of whisky per glass. Our wines are also carefully selected to suit the menu of the evening and I am sorry you did not deem the pricing of these to be correct. Just to clarify we pour standard 125ml tasting pours on all our wines and poured into Riedel wine glasses, therefore, we would never pour a half glass. We have charged for 2 glasses of Chablis on the 12th, please do advise if this was not correct and we will fully investigate and refund where necessary. You are correct in regards to the dress code being required for men and I appreciate your feedback on the lady not being as dressed as the rest of the dining room and will take this on board for review. In regards to phones guests do often use to translate, take images of their food etc and certainly under no circumstances should be taking calls or having any sound on their phone that would disturb other guests. If this was the case, I sincerely apologies and will certainly address this. Again, thank you for your feedback and I am truly sorry that you did not enjoy your meal with us, it really is disappointing to hear and I genuinely hope in the future we will have the opportunity to welcome you again. Kind regards Kerry

6/10 一般

David

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 6 月住了 2 晚

4/10 欠佳

L. Daniel

不滿：職員與服務
於 2023 年 6 月住了 1 晚

10/10 優異

Vladimir

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 6 月住了 1 晚

10/10 優異

Patrick (Gig Harbor)

伴侶同遊
讚好：整潔度、職員與服務和住宿狀況
Beautiful property and wonderful staff.
於 2023 年 5 月住了 2 晚

10/10 優異

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 4 月住了 2 晚

10/10 優異

marcelo

於 2023 年 1 月住了 1 晚

10/10 優異

Alastair

讚好：整潔度、職員與服務、設施服務和住宿狀況

10/10 優異

Amanda

於 2022 年 8 月住了 2 晚

10/10 優異

Timothy J OHea

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Beautiful.
於 2022 年 8 月住了 1 晚

10/10 優異

Sarah

於 2022 年 8 月住了 2 晚

10/10 優異

Carlos

多人同遊
讚好：整潔度、職員與服務和住宿狀況
Fredy experience
於 2022 年 7 月住了 1 晚

10/10 優異

James

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Amazing. Beautiful hotel and grounds. Very attentive service.
於 2022 年 7 月住了 2 晚

10/10 優異

MELINDA (CHATTANOOGA)

讚好：職員與服務和設施服務
The grounds were beautiful and the staff was were excellent. Our only complaint is the bed wasn’t very comfortable and the bedding situation was odd for luxury accommodations.
於 2022 年 5 月住了 3 晚

10/10 優異

albert

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Super luxurious wonderful fantasy castle!
於 2022 年 3 月住了 1 晚

10/10 優異

Stephen (Brentwood)

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Excellent
於 2022 年 3 月住了 1 晚

10/10 優異

Catherine

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2022 年 3 月住了 2 晚

10/10 優異

Sara

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2022 年 2 月住了 3 晚

10/10 優異

Amber

讚好：整潔度、職員與服務、設施服務和住宿狀況
於 2021 年 12 月住了 2 晚

4/10 欠佳

Ari (Coatbridge)

家人同遊
讚好：整潔度、設施服務和住宿狀況
The property was indeed magnificant I was slightly dissapointed with the service. For the 5* hotel - dissapointing was that knowing about the trip being for our anniversary that wasn't at all acknowledged. I wasn't expecting a free dinner but 3* hotels can put a nice card or a chocolates when the guest has a birthday, I would expect something taking they were made aware. Paths could have been better lit at night, you can actually break a leg trying to take a walk after dark. Also, food was lovely but a dissapointment was that the only option for a dinner was their set menu. Hotel amazing, staff very nice.
於 2021 年 12 月住了 1 晚

10/10 優異

Joseph

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Beautiful Property, Superb Staff
Superb, attentive and knowledgeable staff - very professional-property was beautiful
於 2021 年 10 月住了 1 晚