標準雙人房, 1 張標準雙人床 ( Loch View) | 客房景觀

湖濱旅館的評價

3.5 out of 5
湖濱旅館
Onich, Fort William, Scotland

評價

7.8

不錯

10 分評分,優異;165 則評價中有 60 則" "
8 分評分,不錯;165 則評價中有 51 則" "
6 分評分,一般;165 則評價中有 28 則" "
4 分評分,欠佳;165 則評價中有 14 則" "
2 分評分,很差;165 則評價中有 12 則" "

8.2/10 

整潔度

8.4/10 

職員與服務

7.0/10 

設施服務

7.2/10 

住宿狀況

7.6/10 

環保程度

評價

10/10 優異

Emilia

讚好:整潔度、職員與服務、設施服務和住宿狀況
Very nice stay! Lovely room with a view.
於 2024 年 4 月住了 1 晚

2/10 很差

taylor

於 2023 年 10 月住了 2 晚

4/10 欠佳

Hayden

商務旅客
不滿:整潔度和住宿狀況
No one on reception when I arrived, room smelt damp, mould in the shower cubicle, shower cubicle doors didn’t shut properly, no soap in the soap dispensers, sink plug didn’t allow water to run away properly, shower tray filled with water when having a shower, bathroom door handle was laid on the floor, and toilet so close to the shower you had to ride side saddle.
於 2023 年 10 月住了 1 晚

8/10 不錯

Andrea

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Vistas increibles al lago. Gran amabilidad por parte del dueño,nos atendió muy amablemente y con una sonrisa. Habitacion amplia, camas comodas.
於 2023 年 9 月住了 1 晚

10/10 優異

Jeffrey

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Very good property which matched it’s description

2/10 很差

Desmond

不滿:整潔度和住宿狀況
This is an outrageously inadequate hotel. It is unwelcoming, with a pathetic bar, poor restaurant and unloved rooms with uncomfortable beds. At £175 a night it is an absolute joke. Oh, and no soda in the bathroom and then sink was blocked. Avoid it.
於 2023 年 9 月住了 1 晚
Leon Cabral 於 2023年9月20日的回應
Dear DesmondLet's be clear on this. You arrived and you just wanted to cancel for free, without even seen the room. When told that you have to pay a cancellation fee , you agreed to stay in the room. When the receptionist took you to the room , you said to him that the room was nice and that you would stay. Next day you had a late check out, for some body who dislike the Hotel so much, is a bit weird.All the best.

6/10 一般

Matthew

伴侶同遊
讚好:職員與服務
不滿:整潔度、設施服務和住宿狀況
Good staff, lovely view. Hotel is a little shabby, and over priced for what it is. Would only recommend if it was cheaper and if you really wanted the good view.
於 2023 年 9 月住了 1 晚

6/10 一般

Bernard

讚好:職員與服務
Ok
於 2023 年 9 月住了 1 晚

10/10 優異

Eva Maria

於 2023 年 9 月住了 1 晚

8/10 不錯

Hua

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Nice location, easy access, very large room and bathroom. Fresh towels. Restaurant is good. Very friendly staff. Mattress is a bit old.
於 2023 年 8 月住了 1 晚

10/10 優異

Michael

讚好:整潔度、職員與服務、設施服務和住宿狀況
Friendly staff, good food, very nice stay.
於 2023 年 8 月住了 1 晚

10/10 優異

Andrew

於 2023 年 8 月住了 1 晚

8/10 不錯

Melinda

伴侶同遊
讚好:整潔度和職員與服務
不滿:設施服務
The staff were very helpful and happy to assist.
於 2023 年 8 月住了 1 晚

6/10 一般

Judy

不滿:住宿狀況
Needs updating
Hotel room v ropey, although views amazing. Cheap bedding and a very old bathroom with no shower attachment! No plug chain. O/f furnishings. DownstIrs loos no soap or loo roll and mouldy floor/wall. V nice staff, but not enough of them. Other rooms looked better, so maybe we were unlucky but expensive for what we had, even though we were paying high season prices.
於 2023 年 8 月住了 2 晚
leon 於 2023年8月25日的回應
All that for just a breakfast for free... That is your value...

4/10 欠佳

Mathew

伴侶同遊
讚好:職員與服務
不滿:整潔度、設施服務和住宿狀況
I was really disappointed in this hotel. When we walked in to check in, it was seriously creepy- no lights were on and no one was around, and the hallway leading to our room was giving the shining hotel vibes. There were crumpled up dirty towels in our room and garbage littered throughout. Lodge on the loch needs some serious updating.
於 2023 年 8 月住了 1 晚

2/10 很差

Vhairi

不滿:整潔度和住宿狀況
於 2023 年 8 月住了 1 晚

10/10 優異

Tazeen

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Loch view room!
The place was beautiful with gorgeous views of the Loch. There's a restaurant on the premises and free parking.
於 2023 年 7 月住了 1 晚

2/10 很差

Lucas

家人同遊
不滿:整潔度、職員與服務、設施服務和住宿狀況
It was a terrible decision to stay in such an awful and overpriced place!!! We were a family of 5 and stayed in 3 rooms during our one night stay. Unfortunately we experienced significant issues during our visit! The flush of one of the toilets didn’t work properly!! No hot water in the bathroom!! Stinky corridor and very dirty rooms!! Out of date yogurts at the restaurant for breakfast!! The receptionist (manager?) who provided the keys at our arrival disappeared as soon as we entered the rooms!! The staff member at the hotel restaurant tried to call him when we complained about the NO flush toilet but useless!! Extremely expensive and very poor service!! Do not waste your time and money in this hotel!!!
於 2023 年 8 月住了 1 晚

8/10 不錯

Marc

讚好:整潔度和設施服務
Great views from the room onto the loch; big bathroom, but without shower curtain and without hot water
於 2023 年 8 月住了 2 晚

8/10 不錯

Susette

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Nice room with beautiful shower
於 2023 年 7 月住了 1 晚

8/10 不錯

Stefan

於 2023 年 7 月住了 1 晚

10/10 優異

Kellie

家人同遊
讚好:職員與服務和住宿狀況
We had room 14 and it was very nice . Staff was helpful but a little short staffed, not there fault. Room was clean, pretty and was a nice surprise! I spent $300 and got much less so was happy. One thing I did not like was the water kept changing from warm to freezing in the shower. Also was asked not to toss toilet paper down the toilet out in a waste can which I found very odd . Other than that it was fine .
於 2023 年 6 月住了 1 晚

10/10 優異

Jon

於 2023 年 6 月住了 1 晚
Leon 於 2023年6月19日的回應
Thank you for your kind review. We are delighted to hear that you have enjoyed your overall experience with us and we hope to get the chance and welcome you again in the future! All the best,

10/10 優異

Graham

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Fantastic
Great stay very welcoming host really enjoyed the location and the room was fantastic.
於 2023 年 5 月住了 1 晚
Leon 於 2023年6月19日的回應
Thank you for your kind review. We are delighted to hear that you have enjoyed your overall experience with us and we hope to get the chance and welcome you again in the future! All the best,

8/10 不錯

Keith

家人同遊, 多人同遊
讚好:整潔度、職員與服務和住宿狀況
We arrived after delays at 9pm after phoning ahead to let them know... the chef did fantastic plates of pasta, all the tastier for being back in the warm after a too-long journey! Bedroom was decent, if old - took a bit to warm up the room (we arrived when it was already well dark) but after that, no real complaints. Really appreciate the efforts of the staff to make our stay welcome.
於 2023 年 4 月住了 1 晚
Leon 於 2023年6月19日的回應
Thank you for your kind review. We are delighted to hear that you have enjoyed your overall experience with us and we hope to get the chance and welcome you again in the future! All the best,

6/10 一般

Frédéric

於 2023 年 5 月住了 3 晚

10/10 優異

Anna

讚好:整潔度、職員與服務和住宿狀況
Nice property with beautiful view. Good food and friendly staff
於 2023 年 4 月住了 1 晚
Leon 於 2023年6月20日的回應
Thank you for your kind review. We are delighted to hear that you have enjoyed your overall experience with us and we hope to get the chance and welcome you again in the future! All the best

8/10 不錯

Daniel

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 4 月住了 1 晚

10/10 優異

Filippo

多人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Amazing view, quiet place and nice staff. Super reccomeded
於 2023 年 4 月住了 1 晚

4/10 欠佳

Donald

伴侶同遊
不滿:職員與服務和設施服務
An odd experience. Room was clean with a nice view, but lacked basics like extra pillows and maybe some biscuits. Service rather cold and minimal, not exactly welcoming. We were shown a restaurant menu but it looked poor and there was nobody else dining, so we went out for pizza. Nobody offered us breakfast. No outside lighting despite dark night. Nobody at checkout when we left next day, then exited the place into a cloud of toxic smoke: the staff were burning beds on the front lawn. What?! I'm a Highlander and believe in Highland hospitality. It's clear to me that a lot of Highland hotels are getting bought up cheaply by people from outside the area who haven't a clue how to run them. Beware. Hospitable it was not.
於 2022 年 10 月住了 1 晚

10/10 優異

Maria Teresa

於 2022 年 10 月住了 1 晚

10/10 優異

Fiona

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Aussies on your.
Friendly staff. Views from our room, where stunning! Huge room, with huge bathroom, with super big bath.
於 2022 年 9 月住了 1 晚
leon 於 2022年10月8日的回應
you are very kind Fiona !!! thank you very much !!!

2/10 很差

John

不滿:住宿狀況和客房舒適度
Not on the return too list!
Building is in an excellent location with a stunning view, gardens are overgrown , signage is faded rooms are sparse but clean. The building was cold and the internal reception lights were switched off, looked like it was closed.
於 2022 年 9 月住了 1 晚

8/10 不錯

Timothy

於 2022 年 9 月住了 1 晚

6/10 一般

James

讚好:整潔度、職員與服務和客房舒適度
We ordered Salmon for dinner , the potatoes were hard. The only draught beer on tap was Guinness. The lady on reception was very pleasant and helpful.
於 2022 年 9 月住了 2 晚

8/10 不錯

Rosalee

於 2022 年 9 月住了 1 晚

8/10 不錯

Terry

伴侶同遊
讚好:整潔度和職員與服務
不滿:設施服務
We booked a cheaper room with a mountain view. Instead we received a wonderful view of the loch. It was a real highlight. The hotel itself is very dated and has major retirement home vibes. That said, I enjoyed it a lot! The bath was massive and had a button to start the jets… however it didn’t work which was a big disappointment. By far the worst part was all the noise from the other rooms! You could hear word perfectly what other guests were talking about and the moment those above you woke up… so did you because of all the noise! If you’re a heavy sleeper, then you’ll be fine and you’ll probably love the views!!!
於 2022 年 8 月住了 1 晚

10/10 優異

William

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
We had trouble finding it because of cell phone and gps issues.
於 2022 年 7 月住了 1 晚

10/10 優異

Pamela

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
SPECTACULAR. Absolutely SPECTACULAR in every way. The owner and brother are WONDERFUL people. The view is incredible. We had 2 rooms and they were both absolutely the best. Artfully constructed and decorated. Everything was beautiful and lovely. In my room, I could see the view of the lake while taking a shower. So clever the way they designed this. I hope fate returns me to this beautiful slice of heaven.
於 2022 年 6 月住了 1 晚

8/10 不錯

Luigi

伴侶同遊
讚好:整潔度、職員與服務和設施服務
...
於 2022 年 6 月住了 1 晚

6/10 一般

Christine

讚好:整潔度
於 2022 年 6 月住了 1 晚

2/10 很差

John

This hotel was so bad that we left without staying even though we had paid.
於 2022 年 6 月住了 1 晚

8/10 不錯

David

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Beautiful views, lovely room with a view, friendly staff both at reception, Brazilian and at restaurant, Hungarian..... The only thing that was annoying was that the neighbours snored all night. It's unthinkable that a hotel owner can refurbish rooms so beautiful ly but not sound proof the walls. Otherwise wonderful. Dr David Chew OBE
於 2022 年 5 月住了 1 晚

6/10 一般

真實旅客

不滿:住宿狀況
Great views and bath tub
Bit tired and run down ... More of a youth hostel feel to it .. Big bedroom with terrific views and big bath tub , probably it's best saving grace. Would not recommend or go back again
於 2022 年 5 月住了 1 晚

6/10 一般

gitte nygaard

不滿:整潔度
Meget slidt indgangsparti - ser meget
於 2022 年 4 月住了 1 晚

6/10 一般

Khosro

讚好:整潔度、住宿狀況和客房舒適度
不滿:職員與服務
When we arrived and when we were leaving no one was at the reception and we didn’t get the room service.
於 2022 年 1 月住了 2 晚

8/10 不錯

真實旅客

讚好:職員與服務和客房舒適度
Weekend break
Location of lodge in stunning, view from front windows are amazing. Hotel needs to be refreshed, rooms, hall, lounge look very outdated. At the same time hotel in general is clean. Food is rather average, and would recommend restaurant in Balachulish The Laroch for a dinner.
於 2021 年 12 月住了 2 晚

4/10 欠佳

Sharon

Rubbish
於 2021 年 11 月住了 3 晚

8/10 不錯

Beverley-Ann

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Very comfortable large, spacious rooms with amazing views over the loch. Customer service went way and beyond expectation. Beautiful location. Could have the fire going in the lounge in the evening. Hotel may be a little 'tired' in places.
於 2021 年 10 月住了 2 晚

8/10 不錯

真實旅客

多人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
A good hotel
Overall a good hotel. Beautiful location, the rooms are fine, although things like the bar and restaurant close very early. The staff were very friendly and were very happy to make a number of changes to the menu in the restaurant to accommodate dietary requirements. It isn’t the most modern hotel but it certainly has character
於 2021 年 10 月住了 1 晚