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阿靈頓智選假日酒店 (IHG 旗下酒店)的評價

2.5 out of 5
阿靈頓智選假日酒店 (IHG 旗下酒店)
1721 Pleasant Pl, Arlington, TX

評價

8.6

優異

10 分評分，優異；1001 則評價中有 543 則" "
8 分評分，不錯；1001 則評價中有 288 則" "
6 分評分，一般；1001 則評價中有 91 則" "
4 分評分，欠佳；1001 則評價中有 43 則" "
2 分評分，很差；1001 則評價中有 36 則" "

8.8/10 

整潔度

8.8/10 

職員與服務

8.4/10 

設施服務

8.6/10 

住宿狀況

8.4/10 

環保程度

評價

10/10 優異

Vivian

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 4 月住了 2 晚
paula 於 2024年4月16日的回應
Thank you for your feedback we appreciate you taking the time to share with us your experience during your prior stay.

10/10 優異

Sheila (Cedar City)

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Great hotel with comfortable beds and fluffy towels. Comes with Dove Shampoo, Conditioner and Body Wash. breakfast was good. Hotel was extremely clean and quiet.
於 2024 年 4 月住了 3 晚
paula 於 2024年4月11日的回應
Thank you for your feedback back we appreciate your kind words of encouragements. We hope in the future you will choose us for your accommodation needs

8/10 不錯

Aimee

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Loud upstairs. Vwey nice staff.
於 2024 年 3 月住了 1 晚
paula 於 2024年4月2日的回應
Thank you for your feedback. We appreciate your business. We continually make changes to our brand in order to improve our guest experience, we hope in the future you will give us another chance in making thing better.

6/10 一般

Penny

伴侶同遊
讚好：整潔度和職員與服務
不滿：住宿狀況
Lack of parking. Room given was a long way to front desk & keycards didn't work upon reaching room. Had to return for new key cards The room arrangement wasn't the best. Just aOK stay
於 2024 年 3 月住了 1 晚
paula 於 2024年4月1日的回應
I want to start by thanking you for taking the time out to share with the experience that you had during your prior stay. I do want to apologize for the inconvenience that you faced during your stay we continually make changes to our brand in order to improve on our guest experience. Your comments were shared with our team. we hope that you will give a chance in the future in making things better.

6/10 一般

John Joseph

商務旅客
不滿：整潔度
The toilet was plugged when I got there.
於 2024 年 3 月住了 1 晚
paula 於 2024年3月27日的回應
I would like to thank you for taking the time out to share with us your experience during your prior stay. your comments have been shared with our team. we continuously make changes to our brand in order to improve our guest experience. We hope in the future you give us another change in making things better.

8/10 不錯

Donna (DUNCANVILLE)

伴侶同遊
讚好：設施服務
Hotel was good. But we didn’t have a bar of soap in bathroom. Also maid was knocking on door at 9am.
於 2024 年 3 月住了 1 晚
paula 於 2024年3月25日的回應
I do want to thank you for taking the time out to share with us your experience. I want to apologize for the inconvenience that you had during your prior stay. We continually make changes to our brand in order to improve our guest experiences. We had that you would give us another chance in the future in making things better.

10/10 優異

Arin

伴侶同遊
We had a wonderful stay! Only thing we didn’t realize was the location was a little bit farther from everything we were there to do.
於 2024 年 3 月住了 2 晚
paula 於 2024年3月18日的回應
thank you for y our feedback we appreciate you taking to time to share with us your experience on your prior stay

10/10 優異

JoAnna

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Very Clean and comfortable.
於 2024 年 3 月住了 1 晚
paula 於 2024年3月7日的回應
Thank you for your feedback

8/10 不錯

Irma

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Beds were to “fluffy”, restroom tile grout nasty as well as baseboards. It’s the little things sometimes that people look at. People stomping upstairs and at breakfast, male guests hang out staring at female quests. Other than all this it was a good stay, but maybe more breakfast options for those practicing Lent.
於 2024 年 2 月住了 1 晚
paula 於 2024年2月26日的回應
I do want to apologize for the inconvenience that you faced during your stay. We strive to provide a great experience to our guest. We continually make changes to our brand to improve our guest experiences, we hope you will allow us another chance in the future to make things better.

10/10 優異

Carlos

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 2 月住了 2 晚
paula 於 2024年2月26日的回應
Thank you for your feedback.

10/10 優異

Arthur

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
The only problem I had was a toilet for Too $hort
於 2023 年 12 月住了 1 晚
paula 於 2024年2月26日的回應
I do want to apologize for the inconvenience that you faced during your stay. We strive to provide a great experience to our guest. We continually make changes to our brand to improve our guest experiences, we hope you will allow us another chance in the future to make things better.

6/10 一般

Teresa

商務旅客
讚好：職員與服務
不滿：整潔度
The first room was not clean and looked/smelled as if carpet had vomit. Front desk took care of immediately moving me to another room and was very polite and apologetic. Remaining stay was acceptable.
於 2024 年 2 月住了 2 晚
paula 於 2024年2月14日的回應
I want to apologize for the experience that we had during your prior stay

4/10 欠佳

Yeny

伴侶同遊
讚好：職員與服務
不滿：設施服務
La avitacion olía mal , las sábanas olían sucias la máquina del aire acondicionado estaba muy sucia en malas condiciones, no pude abrir la regadera del agua para bañarme
於 2024 年 2 月住了 1 晚
paula 於 2024年2月14日的回應
I would like to take the time to thank you for your feedback as we strive to make our guest experience a great one, we I want to apologize for any inconvenience this may have caused you. We continually make changes to our brand to improve on our guest experiences. In hope that in the future you will give us another chance in making things better.

10/10 優異

Renee (Houston)

讚好：整潔度、職員與服務、設施服務和住宿狀況
Lots of great upgrades for a budget hotel with big lighted mirrors and nice bedding
於 2024 年 2 月住了 2 晚
paula 於 2024年2月5日的回應
Thank you for expressing with us the experience you had during your prior stay. Have a great day and in the future, we hope that you will give us another change to accommodate your traveling needs.

8/10 不錯

Robert J

讚好：整潔度、職員與服務、設施服務和住宿狀況
The property is in a good location. Convenient to shopping and restaurants. The property had a nice breakfast room.
於 2024 年 1 月住了 3 晚
paula 於 2024年2月1日的回應
thank you for your feedback

10/10 優異

Mary

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2024 年 1 月住了 2 晚
paula 於 2024年2月5日的回應
thank you for your feedback

10/10 優異

Annie

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Excellent
My stay at the Holiday Inn Express was amazing. The staff was wonderful. The Hotel was very clean. My room was clean and very comfortable. My first day there the room I was in were very cold. I call front desk and immediately maintance came to check. When it was going to take a while to resolve the problem. He told the staff to move me to another room. Excellent
於 2024 年 1 月住了 2 晚
paula 於 2024年1月29日的回應
Thank you for taking the time out to share with us your experience you had during your prior stay!

8/10 不錯

真實旅客

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Hotel + Bed comfort negative
Everything was good except the bed, it sank in the middle and coils didnt support. Needs to be replaced for a comfortable nights sleep.
於 2024 年 1 月住了 1 晚
paula 於 2024年2月5日的回應
I do want to thank you for your comments we strive to make your visit as pleasant as possible we continually make changes to our brand to improve on our guest experience. I hope you will give us another chance in the future to make this better.

10/10 優異

martie

於 2023 年 12 月住了 1 晚
paula 於 2024年1月24日的回應
Thank you for your response

8/10 不錯

Shawn

商務旅客
讚好：整潔度、職員與服務、設施服務和住宿狀況
於 2024 年 1 月住了 3 晚
paula 於 2024年1月18日的回應
Thank you for your feedback

8/10 不錯

Than

於 2024 年 1 月住了 1 晚
paula 於 2024年1月18日的回應
thank you for your feedback!

10/10 優異

Apolinar

家人同遊
Overall great
於 2024 年 1 月住了 2 晚
paula 於 2024年1月17日的回應
Thank you for your feedback

8/10 不錯

hania

讚好：整潔度、職員與服務和住宿狀況
Near to shopping mall
於 2023 年 12 月住了 1 晚
paula 於 2024年1月8日的回應
thank you for your feedback

8/10 不錯

Max (Santiago)

於 2023 年 12 月住了 1 晚
paula 於 2024年1月3日的回應
thank you for your feedback

8/10 不錯

Stephanie

家人同遊
讚好：整潔度和設施服務
於 2023 年 12 月住了 2 晚
paula 於 2024年2月1日的回應
thank you for your feedback

6/10 一般

Pablo

家人同遊
不滿：整潔度、職員與服務和住宿狀況
The toilet was clogged and no one helped. There was stains on the walls and there was dried nasal mucus on the ceiling and around the bed walls. Would not stay again.
於 2023 年 12 月住了 1 晚
paula 於 2024年1月2日的回應
we appreciate you sharing with us your feedback as we make changes to our brand continually in order to improve on our guest experience. We hope you will allow us another in making better.

6/10 一般

Michael

家人同遊
讚好：整潔度、職員與服務和住宿狀況
Check in took a long time also was given keys to a room that was already occupied
於 2023 年 12 月住了 1 晚
paula 於 2024年2月21日的回應
thank you for your feedback we appreciate you taking the time out to share with us your experience. we strive to make each guest experience a great one. We continually make changes to our brand to improve our guest experiences. We hope you give us another chance in the future to make things better.

10/10 優異

Philip

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
It was a great place. We were on first floor at the beginning so noisy because work rooms right across the hall. Otherwise..great place.>
於 2023 年 12 月住了 3 晚
paula 於 2024年2月5日的回應
thank you for your comments, I want to apologize for the inconvenience that you faced during your prior stay. WE strive to make your visit a pleasant one. in hope in the future, you will give us another chance in making things better.

6/10 一般

Dupreisha

讚好：職員與服務
Staff was really nice. However this was the nosiest hotel I’ve ever stayed at in my life. The walls are thin, I couldn’t hear people next door to me talking and arguing all night. I could hear people above me jumping and stomping all hours of the night and day. The halls are extremely loud in the morning, I woke up to noise constantly my entire stay. This hotel isn’t for sleeping. The only thing I didn't like about my room was the smell and you could tell it was the carpet. The carpet was stained BADLY!! The tub was chipping paint and the curtains were stained as well. I loved the fridge and microwave in my room. I wouldn’t stay here again.
於 2023 年 12 月住了 3 晚
paula 於 2024年2月21日的回應
thank you for your feedback we appreciate you taking the time out to share with us your experience. we strive to make each guest experience a great one. We continually make changes to our brand to improve our guest experiences. We hope you give us another chance in the future to make things better.

10/10 優異

martie

讚好：整潔度、職員與服務、設施服務和住宿狀況
Amazing breakfast; super friendly staff; very clean
於 2023 年 12 月住了 1 晚
paula 於 2023年12月22日的回應
thank you for your feedback we appreciate you taking the time out to express with us your experience during your prior stay.

10/10 優異

Jenifer D

於 2023 年 12 月住了 4 晚
paula 於 2023年12月14日的回應
thank you for your feedback

8/10 不錯

Karen

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
The bed was comfortable ,room was good. We have stayed here before. Good location.
於 2023 年 12 月住了 2 晚
paula 於 2024年2月5日的回應
thank you for your feedback

10/10 優異

deneen faith

於 2023 年 12 月住了 2 晚
paula 於 2023年12月14日的回應
thank you for your feedback

10/10 優異

Shana

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Fantastic stay and Highly recommend!
This hotel was amazing! The bed and pillows were super comfortable. The room was very clean and maintained very well. The staff were friendly and our check in was the fastest I think I've ever had. We will definitely stay here again when we are in the area!
於 2023 年 12 月住了 1 晚
paula 於 2023年12月11日的回應
thank you for your feedback we appreciate you taking the time out to share with us your experience on you prior stay

10/10 優異

Diana

親子同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Polite staff and clean.
於 2023 年 11 月住了 1 晚
paula 於 2023年12月11日的回應
thank you for your feedback we appreciate the kind words

6/10 一般

Ida

家人同遊, 商務旅客
讚好：整潔度、職員與服務和設施服務
It was an okay stay, i liked that a restaurant was at walking distance. The surroundings felt safe. I didn't like that one of the beds was broken, atleast if felt broken.
於 2023 年 12 月住了 1 晚
paula 於 2023年12月11日的回應
thank you for your feedback your comments have been share with staff in order to make improvement. we continually strive to improve on our brand. Thank you for choosing us for your prior accommodation needs.

2/10 很差

Jameson

家人同遊
不滿：整潔度、職員與服務、住宿狀況和客房舒適度
NOISE NOISE NOISE Nasty hotel
So loud and noisy well into the night and past 1:30AM. I know they received several noise complaints. It was so loud I almost called the police. Other hotel guests were rude and extremely loud all night. I will never stay here again, and I am also finished with hotels.com My room was also missing several necessities. Goodbye, hotels.com and Holiday Inn. I’m booking through Marriott from now on. Thankfully, Marriott values their guests, and they pay attention to every detail.
於 2023 年 11 月住了 1 晚

4/10 欠佳

Alysia Leigh

家人同遊
不滿：職員與服務、設施服務和住宿狀況
The elevator only worked some of the time. Light was dim in the room. No main light in the entrance of room. Hot tub was closed.
於 2023 年 11 月住了 2 晚

10/10 優異

Patricia

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Other than elevator going out very good. Elevator fixed same day
於 2023 年 11 月住了 5 晚
paula 於 2023年11月30日的回應
thank you for your comments and feedback

10/10 優異

Christopher G

多人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
2 minor issues were taken care of immediately, received a morning text asking for any needs I might have, which was very much appreciated! Fantastic staff!
於 2023 年 11 月住了 3 晚
paula 於 2023年11月21日的回應
thank you for your feedback and comments

8/10 不錯

Voncille

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 11 月住了 3 晚
paula 於 2023年11月21日的回應
thank you for your feedback

2/10 很差

Chelsei

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Beds were amazing and so was the staff
於 2023 年 11 月住了 2 晚
paula 於 2023年11月14日的回應
Thank you for your feedback and comments

10/10 優異

Randy

於 2023 年 11 月住了 1 晚
paula 於 2023年12月11日的回應
thank you for your feedback

6/10 一般

Vallory (Columbus)

家人同遊
讚好：整潔度
The stay was okay. The room was a little smaller than expected. The door lock stopped working and had to move to another room within the hotel.
於 2023 年 11 月住了 3 晚
paula 於 2023年11月6日的回應
Thank you for your feedback we value your comments as we strive to improve our brand continually, hope you will give us another chance in making things matter.

10/10 優異

Danny

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Room phone did not work properly.
於 2023 年 11 月住了 1 晚
paula 於 2023年11月6日的回應
Thank you for taking the time to send us your comments we value your feedback as we continually strive to improve our brand. I do apologize for the inconvenience this may have caused.

8/10 不錯

Wayne (Kingwood)

伴侶同遊, 多人同遊
讚好：整潔度、設施服務和住宿狀況
Room was clean
於 2023 年 10 月住了 1 晚
paula 於 2023年11月2日的回應
thank you for your feedback

8/10 不錯

WILLIAM

伴侶同遊
讚好：整潔度、職員與服務和設施服務
easy to get to property needs some up grades and staff need to pay more attention to broken items. Breakfast was great.
於 2023 年 10 月住了 7 晚
paula 於 2023年11月2日的回應
Thank you for your feedback as we value our guest comments, we continually make changes to our brand. We strive to make our guest experiences a great and enjoyable stay. Have a great day

2/10 很差

MELISA M

不滿：職員與服務和住宿狀況
Horrible experience. Will never recommend.
於 2023 年 10 月住了 3 晚
paula 於 2023年11月2日的回應
I want to apologize for your experience that you had during your prior stay.

10/10 優異

Delia

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Everyone was friendly, room is clean. Smooth checkin, several stores and restaurants are in walking distance
於 2023 年 10 月住了 1 晚
paula 於 2023年10月30日的回應
thank you for your feedback we appreciate your comments

10/10 優異

Chrissy

讚好：整潔度、職員與服務和住宿狀況
Its older then I expected but overall good!
於 2023 年 10 月住了 1 晚
paula 於 2023年10月30日的回應
thank you for your feedback