I was refused service after making a same-day reservation through Expedia due to insect infestation after arriving at the motel. Expedia attempted but could not obtain an agreement for the proprietor to make a refund of the prepaid reservation. This makes for complete lack of untrustworthiness of this whole process. Avoid this property! And question whether you want to use Expedia. They work for proprietors, not consumers.
Curtis
於 2024 年 9 月住了 1 晚
2/10 很差
Jing
2024年8月18日
不滿:整潔度、職員與服務、設施服務和住宿狀況
Front of desk isn't fluent in English, trouble checking in even with a gully paid reservation, bedbugs, TV and fridge are broken, one outlet without wall plate
Jing
於 2024 年 8 月住了 1 晚
2/10 很差
Kristi
2024年7月14日
Kristi
於 2024 年 7 月住了 1 晚
2/10 很差
Benjamin
2024年7月3日
不滿:整潔度、職員與服務、設施服務和住宿狀況
I did not enjoy the fact that when I arrived at the front office, after having ALREADY PAID FOR MY ROOM, there was no one there. Instead a note saying "call me. Coming in two hours" was there to greet me. I called and reached who I can only assume was the owner and was informed that I was in luck, I would only have to wait an hour to get keys to my room that HAD BEEN PAID FOR, FOR THE PREVIOUS 4 HRS. To his credit the gentleman stated he would refund my money and allow me to have the room for free. Which he in fact did. The room was satisfactory, except the lack of any type of soap and the television being inoperable
Benjamin
於 2024 年 7 月住了 1 晚
2/10 很差
George
2024年6月10日
不滿:整潔度、職員與服務、住宿狀況和客房舒適度
George
於 2024 年 5 月住了 4 晚
2/10 很差
Inez
2024年5月7日
不滿:整潔度、職員與服務和住宿狀況
Inez
於 2024 年 4 月住了 1 晚
6/10 一般
Amanda
伴侶同遊
2024年4月10日
讚好:職員與服務
I've got to say the thing I like most about the hotel is the customer service. Becca and Troy are so kind and friendly. They make your very welcoming. I've got to say though when Becca was cleaning the rooms it was a lot cleaner here. Honestly if it wasn't for them being here I probably wouldn't come. It is a very nostalgic place for me my mom used to live in the apartment above the office when I was about four or five. I'd hate to see something happen to this place. I mean it could use some updating but other than that it's still a great place to stay with great people.
Amanda
於 2024 年 3 月住了 3 晚
2/10 很差
Mary
多人同遊
2024年3月30日
不滿:整潔度和設施服務
Roaches crawling around
Mary
於 2024 年 3 月住了 3 晚
2/10 很差
Debi
2024年3月30日
不滿:整潔度、職員與服務、設施服務和住宿狀況
There is nothing to like of this place. Wrote to expedia and gave them TRUE pictures.
Debi
於 2024 年 3 月住了 1 晚
8/10 不錯
Jason
多人同遊
2024年3月11日
讚好:職員與服務和設施服務
不滿:住宿狀況
There was no soap in the bathroom and the bathroom door wouldn’t shut right
Jason
於 2024 年 3 月住了 1 晚
2/10 很差
Krys
2024年2月22日
不滿:整潔度、職員與服務、設施服務和住宿狀況
Disgusting, rundown, unsafe, unsanitary, not up to any code
Krys
於 2024 年 2 月住了 1 晚
10/10 優異
Arturo
2024年1月18日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Arturo
於 2024 年 1 月住了 1 晚
8/10 不錯
Kimberly
2024年1月14日
讚好:整潔度、職員與服務和住宿狀況
Kimberly
於 2024 年 1 月住了 4 晚
8/10 不錯
Sara
2023年10月16日
Sara
於 2023 年 10 月住了 1 晚
10/10 優異
Matthew
2023年8月26日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Matthew
於 2023 年 8 月住了 1 晚
2/10 很差
michael
2023年8月5日
不滿:整潔度、設施服務和住宿狀況
Do NOT go here. Friendly staff. Took 10 min to locate room, confusing layout. Orbitz photo did not match reality. Door #'s missing. Past 1 open room with a 1.5 feet of trash on floor (maybe an eviction). Seemed very 3rd world (& I've traveled). Staff said bldging under construction, but seems hadn't been maintained in YEARS. Should have checked rm before paying via Orbitz and checking in. Retured key, told staff I didn't feel safe, keep the $50. lesson learned.
michael
於 2023 年 8 月住了 1 晚
8/10 不錯
Matthew
2023年7月30日
讚好:整潔度、職員與服務和客房舒適度
Matthew
於 2023 年 7 月住了 1 晚
6/10 一般
Marilyn
家人同遊
2023年7月17日
讚好:職員與服務
Room was fine. Property is in process of being upgraded - I felt like we were giving them a chance to improve.