2/10 糟糕
Siu Hang
团体旅客
2024 年 8 月 26 日
不满意：清洁度、员工和服务、服务设施、住宿条件和设施
The air conditioner in the room was broken. After asking the staff, I found out that it had been broken for a long time. It can still be accommodated by guests without repairs. Because the room is on the first floor, the windows are open for ventilation but there is a bar downstairs, so you can clearly hear the secrets they tell and inhale fresh second-hand smoke. We went to the front desk and asked to change rooms. The waiter said rudely that there were no other rooms to change and that he didn't know how to operate the hotel's computer system. He bothered us for more than an hour before giving us a room of the same size. The room card also had to be changed several times before it could be used. It was already one o'clock in the morning. There was a couple checking in, but the waiter didn't know how to operate the computer system, so he actually asked them to use the computer at the front desk to check in for themselves. This hotel gives me something that cannot happen in other hotels, completely subverting your expectations for hotels.
Siu Hang
2024 年 8 月入住 1 晚