Suggest the included breakfast to provide ham and cheese
真實旅客
於 2018 年 10 月住了 2 晚
8/10 不錯
真實旅客
2018年10月19日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Good location, walking distance to town center, with hot pool, room equipped with cooking utensil
真實旅客
於 2018 年 10 月住了 1 晚
6/10 一般
真實旅客
2018年9月29日
讚好:整潔度
酒店房間有待改善
酒店有餐廳、有spa pool,設施齊備,服務人員友善,但房間熱水不穩定,時有時無
真實旅客
於 2018 年 9 月住了 1 晚
10/10 優異
Meng
2018年4月29日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Good Hotel
Meng
6/10 一般
TZUYU
2018年4月10日
讚好:職員與服務
不滿:住宿狀況和客房舒適度
TZUYU
8/10 不錯
真實旅客
2017年12月13日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Nice place to stay, but considering the weather
Good place to stay with little kitchen. 5 mins to supermarket. Located next to activities center.
真實旅客
於 2017 年 12 月住了 2 晚
10/10 優異
siu ming
2017年5月11日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
非常棒的往宿,職員好親切,房間整潔,又有簡單早餐,房間內有飲料及雪櫃,好滿意。
siu ming
6/10 一般
Hang To Kan
2016年10月24日
讚好:職員與服務
friendly staffs but room is very small and old
very poor wifi - never able to connect
Hang To Kan
General Manager 於 2016年10月30日的回應
Hi
Thank you for choosing to stay with us. It is true our small rooms are small, we do have much larger rooms if they are required. Our staff are more than happy to assist any guests with helping them choose the right room type for them.
I am pleased the staff looked after you so well.
Thank you
Oscar
10/10 優異
真實旅客
2015年2月17日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
服務品質好
服務品質好
真實旅客
10/10 優異
Sandi
家人同遊
2024年4月28日
讚好:整潔度、職員與服務、設施服務和住宿狀況
What a wonderful stay - beautiful setting and so peaceful!
Sandi
於 2024 年 4 月住了 1 晚
10/10 優異
Deirdre
伴侶同遊
2024年4月23日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Super fun treehouse vibe in the rainforest with a very good restaurant adjacent. Highly recommend.
Deirdre
於 2024 年 4 月住了 1 晚
8/10 不錯
Manchen
2024年4月10日
讚好:整潔度、職員與服務和住宿狀況
Manchen
於 2024 年 4 月住了 2 晚
8/10 不錯
Lisa
家人同遊
2024年4月8日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Loved the setting. It felt remote yet we were close to everything we needed. Restaurants and shops were walkable.
The room was clean and comfortable. Our shower was open to our bathroom and left the whole floor wet when we used it. It seemed to be an accessible shower. Was not ideal for us. Otherwise the stay was pleasant.
Lisa
於 2024 年 4 月住了 2 晚
8/10 不錯
Abilash
2024年3月24日
讚好:整潔度和職員與服務
不滿:住宿狀況
No proper instructions for the guests.i was staying for a night but others kept heater for whole night i was watering....i cant explain to them they speak different language..
Abilash
於 2024 年 3 月住了 1 晚
10/10 優異
Kyle
2024年3月18日
讚好:整潔度、職員與服務和住宿狀況
Kyle
於 2024 年 3 月住了 1 晚
8/10 不錯
Gloria
伴侶同遊
2024年3月12日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Sauna wasnt working and bed was too soft.
Gloria
於 2024 年 3 月住了 1 晚
10/10 優異
Darryl
伴侶同遊
2024年3月5日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Excellent location, highly recommend.
Darryl
於 2024 年 3 月住了 1 晚
10/10 優異
Collin
2024年2月26日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Very good Hostel. Stayed in a 4 person downstairs room. My only complaints are that the floors are a bit thin and people stomping around above me were noisy and secondly they close the hot tub at 8 pm, which seems a bit early. Otherwise this place is amazing. Great grounds and location
Collin
於 2024 年 2 月住了 1 晚
6/10 一般
Aiyesha (Auckland)
2024年2月2日
Aiyesha
於 2024 年 1 月住了 1 晚
10/10 優異
Laura
家人同遊
2024年1月31日
讚好:整潔度、職員與服務、設施服務和住宿狀況
I loved that the resort catered for all travellers regardless of whether they were a backpacker or someone that was looking for a deluxe accommodation to those who just needed a place to park their camper van. I found that it became it's own little community and everyone was very friendly and respectful of each other. There are a number of dining options close by and a supermarket that was 200m away. It was very clean and convenient to both glaciers. The staff were excellent. I seriously have nothing that I could fault. Very good value for money!!!
Laura
於 2024 年 1 月住了 2 晚
10/10 優異
Omar
2024年1月26日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Comfort and luxury in the great outdoors
Omar
於 2024 年 1 月住了 2 晚
10/10 優異
ALEXANDRE
2024年1月25日
ALEXANDRE
於 2024 年 1 月住了 2 晚
10/10 優異
Patricia
2024年1月25日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Loved our stay at Rainforest Retreat!
We had a beautiful suite which made our stay wonderful despite rainy weather. Private spa tub was a real bonus!!
Patricia
於 2024 年 1 月住了 3 晚
10/10 優異
Paolo
伴侶同遊
2024年1月24日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Just fabulous a secluded spot in the rainforest we just kept the curtains opened and put on the porch light to watch the forest till we fell asleep. The room was perfect the bathroom with the heated floor was amazing. shower was great . Amenities perfect and everything was in walking distance. Would definitely go back!
Paolo
於 2024 年 1 月住了 1 晚
10/10 優異
Susan
2024年1月23日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Da Best!
Check in was superb. Loved our whole time there from our comfy bed to our great meals at the restaurant. such a nice time.
Susan
於 2024 年 1 月住了 1 晚
10/10 優異
George (Murrieta)
親子同遊
2024年1月21日
讚好:整潔度、職員與服務和住宿狀況
George
於 2024 年 1 月住了 1 晚
10/10 優異
Sue
2024年1月14日
Sue
於 2024 年 1 月住了 1 晚
10/10 優異
Kris
伴侶同遊
2024年1月11日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Kris
2/10 很差
Shannon
家人同遊
2023年12月24日
不滿:整潔度、職員與服務、住宿狀況和客房舒適度
Horrible experience
This place was terrible. The hot tub was cracked and the jets hardly worked. Our toilet ran non-stop. We brought it to the staffs attention and we were told mnx would stop by. If it couldn’t be fixed they would move us. We returned and the front desk was closed for the night. The showers soaked the entire bathroom and there is no ventilation so the place stayed wet. The WiFi was intermittent. I would not recommend this place.
Shannon
於 2023 年 12 月住了 1 晚
10/10 優異
Craig
2023年12月21日
讚好:整潔度、職員與服務和住宿狀況
Craig
於 2023 年 12 月住了 1 晚
8/10 不錯
Sheena
2023年12月21日
讚好:整潔度、職員與服務、設施服務和住宿狀況
We loved our stay and the property was amazing. Sadly we weren’t able to have dinner after 7.30pm or have breakfast in the restaurant as there was a function on which was extremely loud and went on for hours to not the evening. We would have appreciated being told about these restrictions when booking or at least prior to our arrival.
Sheena
於 2023 年 12 月住了 1 晚
2/10 很差
YOUREE
2023年12月18日
YOUREE
於 2023 年 12 月住了 1 晚
10/10 優異
jessica
2023年12月10日
jessica
於 2023 年 12 月住了 1 晚
6/10 一般
Subha
伴侶同遊
2023年12月7日
讚好:整潔度
Property was clean and safe. However there were no proper signs to find our cottage. Reception did not have patience to give proper directions.
There was no hair dryer in the room.
There was no heating in the room and we felt cold at night.
Subha
於 2023 年 12 月住了 1 晚
10/10 優異
Stefan
2023年12月5日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Wunderbar gelegenes Hotel, welches eine Urwald ähnliche Umgebung hat
Stefan
於 2023 年 11 月住了 2 晚
10/10 優異
Mark
伴侶同遊
2023年12月4日
讚好:設施服務
The property is conveniently located relatively to all places you want to be in the town. Rooms and beds were of a good quality. We stayed in a room with kitchen and full bath. I liked sauna and outdoor spa provided for all property guests. My only complaint was about our room that didn't have even a single hook or closet to hang or store our stuff.
Mark
於 2023 年 12 月住了 2 晚
10/10 優異
真實旅客
2023年12月2日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
真實旅客
於 2023 年 11 月住了 1 晚
10/10 優異
David
伴侶同遊
2023年11月25日
讚好:設施服務
Staff friendly and helpful.
David
於 2023 年 11 月住了 1 晚
4/10 欠佳
Michael
多人同遊
2023年11月24日
讚好:整潔度和職員與服務
Noisy. Terrible bed and mattess. Bad tv. Bad water. Very small. Not what I expected for the price.
Michael
於 2023 年 11 月住了 1 晚
RF Team 於 2023年11月27日的回應
Hi Michael,Thanks for your feedback. You booked one of our budget backpacker ensuite doubles. Pictures and sqm clearly displayed on website. If you were unhappy however, we would have been more than happy to assist had you reported to reception.The 'bad' water you referred to was a temporary precautionary measure put in place for the WHOLE of Franz Josef just related to drinking the water. We provided free bottled water to deal with this unexpected notice. This has now been lifted.We do have rooms ranging from budget to 5* so perhaps call ahead next time to ensure the room meets all your requirements. Kind regardsThe Rainforest Team