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The Terrace

4.0 star property
Travelers find a peaceful urban retreat with lush gardens at The Terrace, where express check-out and tour help make exploring the shopping district easy.

Choose dates to view prices

The Terrace, in a prime shopping district, offers a quiet garden sanctuary. Guests love the practical laundry facilities, WiFi, and barbecue areas. The on-site restaurant serves satisfying meals. Its walkable location and attentive staff consistently earn positive reviews.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Laundry room
  • Housekeeping
The current price is HK$861
HK$990 total
includes taxes & fees
24 May - 25 May
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Policies

Check-in

Check-in start time: 2 PM; check-in end time: 8:00 PM

Early check-in subject to availability

Contactless check-in and check-out are available

Late check-in subject to availability

Minimum check-in age - 18

Check-out

Check-out before 10 AM

Contactless check-out

Late check-out subject to availability

A late check-out fee will be charged

Express check-out available

Special check-in instructions

The front desk is open daily from 9:30 AM - 8 PM

Front desk staffed during limited hours

If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation

For any questions, please contact the property using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome

Rollaway/extra beds are available for NZD 25.0 per night.

Cots (infant beds) are available for NZD 25.0 per stay

Payment types at the property

Important information

Optional extras

  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: NZD 25.0 per stay
  • Rollaway bed fee: NZD 25.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit

We should mention

This property does not have any lifts

National rating

Property class, provided by our rating system, is based on property type, amenities and services.

Frequently asked questions

Is The Terrace pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at The Terrace?

As of 23 May 2026, prices found for a 1-night stay for 2 adults at The Terrace on 24 May 2026 start from HK$861, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at The Terrace?

Self-parking is free at this property.

What time is check-in at The Terrace?

Check-in start time: 2 PM; check-in end time: 8:00 PM. Late check-in is available during limited hours.

What time is check-out at The Terrace?

Checkout is at 10 AM. Late checkout is available for a fee (subject to availability).

Where is The Terrace located?

Located in the heart of Franz Josef Glacier, this motel is within a 5-minute walk of Westcoast Wildlife Centre and Te Wahipounamu. Waiho Hot Tubs and Glacier Hot Pools are also within 10 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

9.0

Wonderful

9.4

Cleanliness

9.2

Location

9.2

Staff & service

9.0

Property conditions & facilities
Rating 10 - Excellent. 390 out of 665 reviews
Rating 8 - Good. 231 out of 665 reviews
Rating 6 - Okay. 33 out of 665 reviews
Rating 4 - Poor. 8 out of 665 reviews
Rating 2 - Terrible. 3 out of 665 reviews

Reviews

Verified

8/10 Good

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great central location. Staff were friendly. A little aged, but a re-furnished shower was good.
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, friendly, helpful staff
Stayed 2 nights in Jan 2026
Verified

8/10 Good

Chrysanne

Liked: Cleanliness, staff & service, amenities
Owner was very friendly. Room was clean and well appointed
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Douglas

Liked: Cleanliness, amenities, property conditions & facilities
Great location. Excellent accommodation!
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room, comfortable bed, beautiful area.
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Colette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and the rooms were very clean.
Stayed 1 night in Oct 2024
Verified

8/10 Good

Paul

Liked: Cleanliness, amenities
Clean and tidy motel room in a great central location for the (albeit limited) shops and restaurants in Franz Joseph town. Handy parking right outside room. Room had a hob, kettle, toaster and a microwave. More importantly, it had a teapot!
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Malcolm

Liked: Cleanliness, amenities, property conditions & facilities
Clean comfortable room. Staff very helpful and great location
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice spacious clean room
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Connor

Liked: Cleanliness, amenities, property conditions & facilities
Staff was super friendly and helpful. Room was clean and cozy.
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Sheana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great accomodation with amazing staff, received travel trips prior to arriving.
Stayed 1 night in Apr 2025
Verified

8/10 Good

Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was good bed was comfortable
Stayed 1 night in Sep 2025
Verified

8/10 Good

RUTH

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location. Spacious room
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Yoke

Liked: Cleanliness, staff & service
Room well presented and clean. Helpful staff and ease of check in
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Dennis

Liked: Cleanliness, staff & service, property conditions & facilities
Right next to a great trail hiking system and many convenient restaurants.
Stayed 2 nights in Mar 2025
Verified

10/10 Excellent

Sulochana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic location, clean property with solid amenities and very friendly and helpful staff
Stayed 2 nights in Dec 2024
Verified

10/10 Excellent

Kate

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, comfortable and near to plenty of activities
Stayed 3 nights in Jul 2024
Verified

8/10 Good

P

Liked: Cleanliness, staff & service, amenities
Good room- size, clean, quiet and comfortable. Helpful reception.
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Ron

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great views, staff great.
Stayed 1 night in Feb 2024
Verified

10/10 Excellent

Denis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect place to stay while visiting the glacier(s). The place is clean, well maintained, and walking distance to everything Franz Josef.
Stayed 2 nights in Jan 2025
Verified

10/10 Excellent

Saravan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was very conveniently located near the main part of the town.
Stayed 1 night in Dec 2024
Verified

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy walk to main street of Franz Josef restaurants, cafes, bars and shops.
Stayed 1 night in May 2024
Verified

10/10 Excellent

Porntip

Liked: Cleanliness, staff & service, property conditions & facilities
We love the location close to all restaurants dining and quiet clean all the kitchen equipment highly recommended to the family
Stayed 1 night in Mar 2024
Verified

10/10 Excellent

Sunil

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice comfy rooms with clean bathrooms and all amenities especially heater. We enjoyed our stay
Stayed 2 nights in Sep 2024
Verified

8/10 Good

Christine

Liked: Cleanliness, staff & service, property conditions & facilities
Very good location . Very clean for an older style motel .
Stayed 2 nights in Oct 2024