住宿入口

酒鄉旅館的評價

2 out of 5
酒鄉旅館
705 S Washington Street, Fredericksburg, TX

評價

8.0

很好

10 分評分,優異;1004 則評價中有 387 則" "
8 分評分,不錯;1004 則評價中有 355 則" "
6 分評分,一般;1004 則評價中有 147 則" "
4 分評分,欠佳;1004 則評價中有 64 則" "
2 分評分,很差;1004 則評價中有 51 則" "

8.4/10 

整潔度

8.4/10 

職員與服務

7.4/10 

設施服務

8.0/10 

住宿狀況

8.0/10 

環保程度

評價

10/10 優異

Terri

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Beautiful facility!! Clean, safe and breakfast to boot!!
於 2024 年 5 月住了 1 晚
Guest Relation Management 於 2024年5月23日的回應
Hi Terri,We're thrilled to hear that you had a fantastic experience during your stay with us! Providing a beautiful facility, cleanliness, and safety are top priorities for us, and we're delighted that we met your expectations in these areas. Additionally, we're glad that you enjoyed our breakfast offerings! Ensuring that our guests have a satisfying start to their day is important to us, and we're pleased that we succeeded in providing you with a delicious breakfast during your stay. Thank you for choosing to stay with us, and we look forward to welcoming you back for another wonderful stay in the future!

6/10 一般

Hudson

商務旅客
讚好:整潔度
Average facilities and difficult to access parking.
於 2024 年 5 月住了 1 晚
Guest Relation Management 於 2024年5月22日的回應
Hi Hudson,Thank you for sharing your feedback with us. Ensuring that our guests have a pleasant and convenient experience is important to us, and we take your comments seriously. We will review our parking situation to see if there are any improvements we can make to enhance accessibility. We appreciate your feedback and hope to have the opportunity to welcome you back for a better experience in the future.

10/10 優異

william b

讚好:整潔度、職員與服務、設施服務和住宿狀況
Was ok for the price. Room was very clean. Pretty basic.
於 2024 年 5 月住了 2 晚
Manager 於 2024年5月20日的回應
Hello william b,We're pleased to hear you found your room clean during your stay. Our aim is to provide a comfortable and tidy environment for our guests. Your feedback is appreciated as we are constantly looking for ways to improve our services.

10/10 優異

Terry

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 5 月住了 2 晚
Manager 於 2024年5月19日的回應
Hello Terry,We're glad you enjoyed your stay with us! Please feel free to reach out if you have any further comments or suggestions. We look forward to welcoming you back soon!

10/10 優異

Claire

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
This was a great budget Inn that was right in town. Perfect for a night or two! Beds weren’t the comfiest but not horrible. Room and bathroom were super clean. Staff was super friendly
於 2024 年 5 月住了 1 晚
Guest Relation Management 於 2024年5月14日的回應
Hi Claire,Thank you for your feedback! We're delighted to hear that you had a great experience at our budget inn and found our location convenient for your needs. We appreciate your comments about the cleanliness of the room and bathroom, as well as the friendliness of our staff. Thank you for choosing our hotel, and we hope to have the pleasure of welcoming you back soon.

8/10 不錯

Alton

家人同遊
讚好:整潔度、職員與服務和住宿狀況
Safe, clean and affordable. Very nice staff.
於 2024 年 5 月住了 1 晚
Manager 於 2024年5月13日的回應
Hello Alton,We appreciate your positive feedback about our hotel amenities and friendly staff. Your satisfaction is our priority, and we hope to welcome you back in the future.

8/10 不錯

Betty

讚好:整潔度、職員與服務、設施服務和住宿狀況
Good deal for an overnight stay. Good location in Fredericksburg.
於 2024 年 5 月住了 1 晚
Guest Relation Management 於 2024年5月16日的回應
Hi Betty,Thank you for your feedback! We're delighted to hear that you found our hotel to be a good deal for an overnight stay and that you appreciated our convenient location in Fredericksburg. Ensuring our guests receive value and have a convenient experience is important to us, and we're glad we could meet your expectations. We appreciate your choice to stay with us and look forward to welcoming you back for another excellent stay in the future.

10/10 優異

wilburn

讚好:整潔度、職員與服務和住宿狀況
The entire property was recently and it is well Maintained. Comfortable bed and really nice room
於 2024 年 5 月住了 1 晚
Manager 於 2024年5月13日的回應
Hello wilburn,We are stoked to hear that you enjoyed your stay with us and found our property well-maintained. It's great to know that you found the bed comfortable and the room nice. Your feedback is much appreciated, and we look forward to welcoming you back in the future.

8/10 不錯

Steven

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 5 月住了 1 晚
Manager 於 2024年5月13日的回應
Hello Steven, We appreciate you choosing our hotel for your stay. If there's anything specific you would like to share about your experience, we encourage you to reach out to us directly. We value your feedback and would love to address any concerns you may have. We hope to welcome you back in the future for an even better stay.

10/10 優異

Eckhard (Lindau)

多人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Ruhige, gepflegte Unterkunft. Das Zimmer war sauber und gepflegt, das Personal freundlich und zuvorkommend. Es gab nichts zu beanstanden.
於 2024 年 5 月住了 1 晚
Guest Relation Management 於 2024年5月10日的回應
Hi Eckhard,Thank you for your wonderful feedback about your recent stay with us. We're delighted to hear that you found our accommodation quiet and well-kept. We're glad that you enjoyed a clean and comfortable room, and that our staff was friendly and accommodating during your visit. Ensuring a pleasant and enjoyable experience for our guests is our priority. Once again, we appreciate your feedback and hope to have the chance to welcome you back in the future.

8/10 不錯

Brenda

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Fair price, clean and across the street from a really good restaurant. Was nice for our last minute getaway.
於 2024 年 5 月住了 2 晚
Guest Relation Management 於 2024年5月8日的回應
Hi Brenda,Thank you for sharing your feedback about your last-minute getaway with us! We're delighted to hear that you found our hotel to be a fair price, clean, and conveniently located across the street from a really good restaurant. Ensuring a comfortable and enjoyable experience for our guests, especially during spontaneous trips, is important to us, and we're thrilled that we could contribute to your enjoyable getaway. Once again, we appreciate your feedback and hope to have the chance to welcome you back in the future.

8/10 不錯

Janet

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Very affordable and wonderful staff. Room smelled musty. Otherwise no other complaints.
於 2024 年 5 月住了 1 晚
Manager 於 2024年5月7日的回應
Hello Janet, We appreciate your kind words about our staff and pricing. We'll ensure the team is aware of your feedback about the room. Should you have further concerns, please don't hesitate to reach out to our management team for assistance.

10/10 優異

Samuel

讚好:整潔度
於 2024 年 5 月住了 1 晚
Guest Relation Management 於 2024年5月7日的回應
Hi Samuel,Thank you so much for awarding us a 5-star rating! We truly appreciate your positive feedback and are delighted to hear that your experience with us exceeded your expectations. Our team is dedicated to providing excellent service, and it's incredibly rewarding to know that we were successful in making your stay enjoyable. Thank you for choosing our hotel, and we hope to have the pleasure of welcoming you back soon.

8/10 不錯

Sharon

家人同遊
讚好:整潔度、職員與服務和住宿狀況
When we checked in, there were 2 pickup trucks with worker/construction type men sitting in there- at 3 pm. They were still there an hour or so later, when out Daughter arrived to pick us up for dinner. They were still there when we got back and after we visited with our daughter in our room for a while, my husband walked her out to her car. They were still there. They were not threatening, but the fact that we had seen them there sitting in trucks in a remote part of the parking lot was concerning. We had no safety issues in the hotel. Our car was not broken into. But we were concerned. I’m not sure we would return to this hotel.
於 2024 年 5 月住了 1 晚
Manager 於 2024年5月7日的回應
Hello Sharon, I'm sorry to hear about your experience. Your feedback is valuable to us, and I appreciate you bringing this to our attention. It's unfortunate to hear about the discomfort you felt due to the presence of unfamiliar individuals in the parking lot. Our guests' safety and peace of mind are a top priority for us, and we will address this concern internally. Thank you for sharing your thoughts with us.

6/10 一般

Shelley

於 2024 年 4 月住了 1 晚
Manager 於 2024年5月19日的回應
Hello Shelley,We appreciate you choosing to stay with us and hope you had a pleasant experience. If there's anything we can do to improve, please contact us directly so we can address your concerns. We look forward to welcoming you back in the future.

10/10 優異

karen

讚好:整潔度和職員與服務
於 2024 年 4 月住了 1 晚
Manager 於 2024年4月28日的回應
Hello karen,We're thrilled to hear you had a wonderful stay with us! Your satisfaction is our top priority, and we look forward to welcoming you back soon for another fantastic experience at our hotel.

8/10 不錯

Gary

讚好:整潔度、職員與服務和住宿狀況
Beds were slightly uncomfortable..
於 2024 年 4 月住了 2 晚
Guest Relation Management 於 2024年4月23日的回應
Hi Gary,Thank you for sharing your feedback about your recent stay with us. We appreciate your comments regarding the comfort of the beds. Your feedback is valuable, and we will take it into consideration as we strive to enhance our accommodations. Thank you for bringing these matters to our attention, and we hope to have the opportunity to provide you with a better experience in the future.

4/10 欠佳

William

伴侶同遊
讚好:職員與服務
不滿:整潔度和設施服務
The only good thing about this property, is the location if you're wanting to be near a few of the restaurants and bars in downtown Fredericksburg. The hotel room is very, very outdated and had overwhelming cheap cleaning supplies smells, probably to cover up a musky, old smell, and the walls are thin, so you can hear everything from other guest's rooms. I will not be staying here on next visit to Fredericksburg.
於 2024 年 4 月住了 1 晚
Guest Relation Management 於 2024年4月23日的回應
Hi Willam,Thank you for taking the time to share your feedback about your recent stay with us. We understand the importance of a comfortable and pleasant stay for our guests, and we regret any inconvenience caused by the outdated room condition and cleaning product odors. Your feedback will be shared with our management team to address these issues and make necessary improvements. We also understand the importance of a peaceful stay and will look into ways to minimize noise disturbances in the future. We appreciate your comments about the convenient location of our property, and we hope to have the opportunity to better serve you in the future.

4/10 欠佳

George

伴侶同遊
不滿:設施服務和住宿狀況
First night we got there the room keys wouldn't wont. Had to take them back past 11pm to get them rekeyed. The toilet was leaking water on the floor from the tank. We woke up to water all over the bathroom floor. The second day i had to get the room keys done again cause the first night the employee only set them up for one day and were staying 2 days. The place is outdated and the AC are not on when you show up so the room is very humid. The location is pretty good but not close enough the main street to walk over. All drives to main spots are not to long. I personally will not stay here again but the cost per day should be good enough for a one day stay and go.
於 2024 年 4 月住了 2 晚
Guest Relation Management 於 2024年4月23日的回應
Hi George,Thank you for your feedback regarding your recent stay at our hotel. The issues you described are completely unacceptable and do not reflect the standards of our establishment. I assure you that we take your comments very seriously, and I will personally investigate the matter further to address the issues and ensure that appropriate measures are taken to prevent similar incidents in the future. Thank you for bringing these matters to our attention, and we hope to have the opportunity to provide you with a better experience in the future.

8/10 不錯

Bryan

讚好:整潔度和職員與服務
於 2024 年 4 月住了 1 晚
Guest Relation Management 於 2024年4月23日的回應
Hi Bryan,We greatly value your feedback, as it plays a vital role in our ongoing efforts to enhance our services. We genuinely appreciate you taking the time to share your rating of your stay with us. Your input motivates us to continuously improve and provide even better experiences for our guests. Once again, we appreciate your feedback and hope to have the chance to welcome you back in the future.

8/10 不錯

Josh

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Great liberal place to stay. Tucked away off the road just outside of town but not inconvenient. Small but plenty to eat breakfast area. Parking lot well lit.
於 2024 年 4 月住了 1 晚
Manager 於 2024年4月20日的回應
Hello Josh,We are thrilled to hear that you enjoyed your stay with us and found our location convenient. It's great to know you appreciated our breakfast offerings and well-lit parking lot. Your feedback is valuable, and we hope to welcome you back in the future for another pleasant stay.

8/10 不錯

Brandon

讚好:整潔度、職員與服務、設施服務和住宿狀況
Was an OK place Conveniently located to the town
於 2024 年 4 月住了 1 晚
Manager 於 2024年4月23日的回應
Hello Brandon, We are glad to hear that you found our location convenient for exploring the town. Your feedback is valuable to us as we strive to provide a comfortable stay for all our guests. If you have any further comments or suggestions, please feel free to reach out to us.

10/10 優異

Renea

於 2024 年 4 月住了 1 晚
Guest Relation Management 於 2024年5月10日的回應
Hi Renea,Thank you for taking the time to leave us a 5-star rating! We are delighted to hear that you had an exceptional experience during your stay at our hotel. It's our priority to provide top-notch service and create memorable moments for our guests, and we're thrilled to know we succeeded in doing so for you. We look forward to the opportunity of hosting you again in the future and providing you with another outstanding experience.

4/10 欠佳

Heron

伴侶同遊
讚好:整潔度和職員與服務
不滿:設施服務和住宿狀況
The mattresses are rock-hard. Like they have not been replaced in ages. The walls and ceiling are thin. We could hear people in the floor above us all night long. Not very well insulated for sound. This is probably one of the oldest hotels in the Fredericksburg.
於 2024 年 4 月住了 1 晚
Manager 於 2024年4月20日的回應
Hello Heron,We value your feedback and apologize for any inconvenience caused during your stay. Our team appreciates hearing from our guests to continuously improve our services. Should you have any further concerns, please feel free to contact our management team directly for further assistance.

6/10 一般

Alfonso (Pharr)

多人同遊
不滿:職員與服務、設施服務和住宿狀況
The staff was not very friendly, AC was too loud
於 2024 年 4 月住了 1 晚
Manager 於 2024年4月20日的回應
Hello Alfonso,We apologize for any inconvenience you experienced during your stay. Your feedback is valuable, and we will address these issues with our team. For any further assistance, please feel free to reach out to our management team.

6/10 一般

Jared

伴侶同遊, 商務旅客
Place was alright. Not bad if you can get a weekday rate. Otherwise it’s definitely not worth it. Bed was an old spring mattress. Not comfortable. Water pressure was fantastic. Room was clean but not spotless. Property and rooms are dated. 5/10
於 2024 年 4 月住了 1 晚
Guest Relation Management 於 2024年4月16日的回應
Hi Jared,Thank you for taking the time to share your feedback with us. We're glad to hear that you found our hotel to be decent, especially at a weekday rate, and that you appreciated the fantastic water pressure in the shower. Your feedback is important to us, and we will take this into consideration as we strive to enhance our guest experience. Thank you for choosing our hotel, and we hope to have the pleasure of welcoming you back soon.

10/10 優異

Kimberly

讚好:整潔度、職員與服務和住宿狀況
Very clean, bed was comfortable, smelled nice, staff was friendly and helpful
於 2024 年 3 月住了 1 晚
Guest Relation Management 於 2024年4月16日的回應
Hi Kimberly,Thank you for choosing to stay with us and for sharing your positive feedback about your recent experience. We're thrilled to hear that you found our hotel very clean, with a comfortable bed, pleasant aroma, and friendly, helpful staff. Ensuring a clean and welcoming environment for our guests is our priority, and we're delighted that we met your expectations in all aspects. Once again, we appreciate your feedback and hope to have the chance to welcome you back in the future.

8/10 不錯

Latisha

伴侶同遊, 商務旅客
讚好:整潔度、職員與服務、設施服務和住宿狀況
It was a nice quiet place, well kept.
於 2024 年 4 月住了 1 晚
Guest Relation Management 於 2024年4月16日的回應
Hi Latisha,Thank you for choosing to stay with us and for sharing your feedback. We're delighted to hear that you enjoyed our quiet and well-kept property during your visit. Ensuring a peaceful and well-maintained environment for our guests is important to us, and we're pleased that you had a pleasant experience. Once again, we appreciate your feedback and hope to have the chance to welcome you back in the future.

6/10 一般

elaina

伴侶同遊
不滿:住宿狀況
Everywhere in the hotel had a bad smell. Bed was very uncomfortable and squeaky every time you moved, bathroom wasn’t clean. People hanging out in the parking lot watching your every move. Also guys hanging out in the main entrance, literally slouching in the chairs at the main entrance. Felt very unsafe
於 2024 年 4 月住了 1 晚
Guest Relation Management 於 2024年4月16日的回應
Hi Elaina,Thank you for your feedback regarding your recent stay at our hotel. Ensuring a clean, comfortable, and safe environment for our guests is our top priority, and we regret that we fell short of this during your visit. We take your feedback seriously, and we will address these concerns with our team to make necessary improvements and ensure that similar issues do not occur in the future. Once again, we appreciate your feedback and hope to have the chance to welcome you back in the future.

6/10 一般

Jason

家人同遊
Overpriced for what it was. Rust in the bathroom and the tv didn’t work.
於 2024 年 4 月住了 1 晚
Guest Relation Management 於 2024年4月16日的回應
Hi Jason,Thank you for your feedback regarding your recent stay at our hotel. It's disappointing to hear that the condition of your room did not meet your expectations and that you experienced problems with the TV. We take your feedback seriously, and we will address these issues with our maintenance team immediately to ensure that our rooms are in top condition for our guests. Thank you for bringing these matters to our attention, and we hope to have the opportunity to provide you with a better experience in the future.

10/10 優異

Maryann

於 2024 年 4 月住了 1 晚
Manager 於 2024年5月4日的回應
Hello Maryann,We are delighted to hear that you had a fantastic experience at our hotel! Your satisfaction is our top priority, and we look forward to welcoming you back soon for another wonderful stay.

8/10 不錯

Neil

伴侶同遊
讚好:職員與服務和設施服務
.
於 2024 年 2 月住了 1 晚
Manager 於 2024年4月14日的回應
Hello Neil,We appreciate your feedback and will share your comments with our team for further improvement. Guest satisfaction is our priority, and we hope to welcome you back for a better experience in the future.

10/10 優異

terrance

讚好:整潔度、職員與服務和住宿狀況
.
於 2024 年 4 月住了 1 晚
Manager 於 2024年4月7日的回應
Hello terrance,We appreciate your feedback and regret to hear about the inconveniences you faced during your stay. Please do not hesitate to contact our management team directly so we can address your concerns thoroughly. Thank you for staying with us, we hope to have the opportunity to welcome you back in the future.

10/10 優異

Park

讚好:整潔度、職員與服務和住宿狀況
value and staff were good
於 2024 年 4 月住了 1 晚
Guest Relation Management 於 2024年4月5日的回應
Hi Park,Thank you for sharing your feedback about your recent experience at our hotel. We are glad to hear that you found value in your stay and that our staff provided good service. Ensuring our guests receive excellent value and attentive service is important to us, and we appreciate your positive comments. Thank you for choosing to stay with us. We look forward to welcoming you back for another pleasant stay in the future.

6/10 一般

Terrel

家人同遊
Won’t stay again
於 2024 年 4 月住了 1 晚
Guest Relation Management 於 2024年4月3日的回應
Hi Terrel,Thank you for taking the time to share your feedback regarding your recent stay at our hotel. We deeply value our guests' opinions, as they help us identify areas where we can improve our services. If you could provide us with more specific details about your concerns, we would greatly appreciate it. Your feedback will be instrumental in helping us address the issues you encountered and prevent similar situations from occurring in the future. Once again, we appreciate your feedback and hope to have the chance to welcome you back in the future.

8/10 不錯

Jeremy

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
This is our second time in this hotel. Very near to the Main Street, convenient location for staying in Fredericksburg
於 2024 年 3 月住了 1 晚
Guest Relation Management 於 2024年4月2日的回應
Hi Jeremy,Thank you for returning to stay with us and for sharing your positive feedback! We're delighted to hear that you find our hotel conveniently located near the Main Street. Providing a convenient and accessible location for our guests is important to us, and we're glad that our location meets your needs. We appreciate your continued support and loyalty, and we look forward to welcoming you back for many more stays in the future.

10/10 優異

Maria

讚好:整潔度、職員與服務、設施服務和住宿狀況
Clean and quiet
於 2024 年 3 月住了 1 晚
Guest Relation Management 於 2024年4月2日的回應
Hi Maria,We're delighted to hear that you found your stay with us to be clean and quiet. Providing a peaceful and comfortable environment for our guests is a top priority, and we're thrilled that we met your expectations in this regard. We truly appreciate your feedback and hope to have the pleasure of welcoming you back for another relaxing stay in the future.

10/10 優異

Oluwasegun

於 2024 年 3 月住了 1 晚
Manager 於 2024年4月23日的回應
Hello Oluwasegun,We are stoked to hear that you had a wonderful stay with us! We hope to welcome you back soon for another amazing experience at our hotel.

10/10 優異

Eylen (Cypress)

家人同遊
讚好:設施服務
Everything was good, clean and neat. Staff very friendly, good location, the room very clean and spacious. The price very good. If you are looking for comfort, not luxury , this is the place
於 2024 年 3 月住了 1 晚
Manager 於 2024年4月2日的回應
Hello Eylen,We are pleased to hear you enjoyed your stay with us and found our staff friendly, our location convenient, and your room clean and spacious. We strive to offer comfortable accommodations at a reasonable price. Should you choose to stay with us again, we look forward to welcoming you back.

6/10 一般

Mark

家人同遊
不滿:整潔度
Liked that it was located close to downtown and the price was lower than other hotels. The room had a musty smell which made it uncomfortable to sleep.
於 2024 年 3 月住了 1 晚
Manager 於 2024年4月2日的回應
Hello Mark, We appreciate you sharing your feedback with us. We're glad you found our location convenient and our rates competitive. We apologize for any inconvenience caused by the musty smell in your room and recommend reaching out to management for further assistance in addressing this matter. Your input helps us improve for all future guests.

10/10 優異

Kyle

伴侶同遊
讚好:設施服務和住宿狀況
Great place!
於 2024 年 3 月住了 2 晚
Manager 於 2024年4月2日的回應
Hello Kyle,We are delighted to hear that you enjoyed your stay with us! We strive to provide an exceptional experience for all our guests. Your positive feedback is truly appreciated and we hope to welcome you back soon.

8/10 不錯

Paul

伴侶同遊
讚好:整潔度、職員與服務和住宿狀況
Good basic room - everything worked as expected
於 2024 年 3 月住了 2 晚
Manager 於 2024年4月2日的回應
Hello Paul,We are delighted to hear that you found our rooms satisfactory and that everything met your expectations during your stay. Your comfort and satisfaction are our top priorities. Should you have any future feedback or require assistance, please do not hesitate to reach out to us.

8/10 不錯

Lorenzo

讚好:整潔度
於 2024 年 3 月住了 1 晚
Manager 於 2024年4月2日的回應
Hello Lorenzo, We appreciate your recent stay at our hotel. If you have any specific feedback, we encourage you to kindly reach out to us directly. We value your experience and look forward to welcoming you back in the future.

8/10 不錯

John (Mesa)

伴侶同遊
讚好:整潔度、職員與服務和住宿狀況
Nice, clean property. Quiet area and fairly close to Main Street.
於 2024 年 3 月住了 1 晚
Guest Relation Management 於 2024年3月29日的回應
Hi John,Thank you for your positive feedback! We're delighted to hear that you enjoyed your stay at our property and found it to be nice, clean, and quiet. We're also pleased to know that our location was convenient for you, being fairly close to Main Street. Providing a comfortable and peaceful environment for our guests is a top priority for us, and we're glad that we were able to meet your expectations. We appreciate your kind words and hope to have the opportunity to welcome you back for another pleasant stay in the future.

8/10 不錯

Diane

伴侶同遊
讚好:整潔度、職員與服務和住宿狀況
Somewhat convenient to Main Street.
於 2024 年 3 月住了 1 晚
Guest Relation Management 於 2024年3月27日的回應
Hi Diane,Thank you for choosing to stay with us and for sharing your feedback. We're glad to hear that you found our location somewhat convenient to Main Street during your visit. We understand the importance of convenience for our guests, and we're pleased that our location met your needs. We hope to have the opportunity to welcome you back for another pleasant stay, and we'll strive to make your experience even better next time.

4/10 欠佳

Carol

不滿:職員與服務和住宿狀況
Not worth the price. Poor breakfast and the place smelled.
於 2024 年 3 月住了 1 晚
Guest Relation Management 於 2024年3月26日的回應
Hi Carol,It is disheartening to hear that we fell short of meeting your expectations, particularly in regards to the quality of our breakfast and the cleanliness of our facilities. Your feedback regarding the poor quality of our breakfast and the unpleasant odor in the hotel is deeply concerning, and we assure you that we take these matters seriously. We will be reviewing our breakfast offerings and addressing any issues with cleanliness to ensure that all of our guests have a comfortable and enjoyable stay. We appreciate you bringing these matters to our attention, and we hope that you will consider giving us another chance to provide you with a more positive experience in the future.

10/10 優異

Heidi D

讚好:整潔度、職員與服務和住宿狀況
Very relaxing & peaceful.
於 2024 年 3 月住了 4 晚
Manager 於 2024年3月24日的回應
Hello Heidi D,We are delighted to hear that you found your stay at our hotel to be relaxing and peaceful. Your comfort is our priority, and we are thrilled that you enjoyed a serene experience with us. We look forward to welcoming you back for more tranquil moments in the future.

8/10 不錯

Wayne

於 2024 年 3 月住了 1 晚
Guest Relation Management 於 2024年4月12日的回應
Hi Wayne,We greatly value your feedback, as it plays a vital role in our ongoing efforts to enhance our services. We genuinely appreciate you taking the time to share your rating of your stay with us. Your input motivates us to continuously improve and provide even better experiences for our guests. Once again, we appreciate your feedback and hope to have the chance to welcome you back in the future.

6/10 一般

Fred

讚好:整潔度
於 2024 年 3 月住了 1 晚
Manager 於 2024年3月19日的回應
Hello Fred, We're glad to hear you stayed with us. Please feel free to contact us with any further feedback.

4/10 欠佳

Harold

不滿:整潔度、設施服務和住宿狀況
It was a cheap place to stay and I know why. Would never return
於 2024 年 3 月住了 1 晚
Manager 於 2024年3月17日的回應
Hello Harold,We're sorry to hear that your stay did not meet your expectations. Your feedback is valuable for us to improve our services. Should you have any other comments, please do not hesitate to reach out.