Good:
#1, size, more spacious than regular Japan hotel rooms
#2, location, walkable distance from Hakata Station
#3, shower, bigger bathtub
Bad:
#1, WiFi, horrible signal
#2, breakfast, just so so
#3, windows, locked so no fresh air or ventilation
Thank you very much for using it. I'll try to improve the unsatisfactory part of your feedback.
I will do my best to give the same satisfaction to the guests.
The windows are not fully open for safety reasons. Push the right to open it by rotating it to a point where ventilation is possible.
10/10 優異
PEI LING
家人同遊
2020年1月23日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
PEI LING
於 2020 年 1 月住了 1 晚
sutton hotel hakata city 於 2020年1月25日的回應
Thank you very much for using it. We will do our best to give all guests the same satisfaction. Thank you for your valuable opinion.
6/10 一般
真實旅客
2020年1月22日
真實旅客
於 2020 年 1 月住了 3 晚
sutton hotel hakata city 於 2020年1月23日的回應
Thank you very much for using it. We will do our best to give all guests the same satisfaction. Thank you for your valuable opinion.
6/10 一般
真實旅客
2019年12月26日
讚好:整潔度
真實旅客
於 2019 年 12 月住了 3 晚
SUTTON HOTEL HAKATA CITY 於 2020年1月14日的回應
Thank you very much for using it. I will do my best to always be satisfied.
10/10 優異
Yu Lan
多人同遊
2019年11月29日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
整齊而且舒適,對面有便利商店、藥妝店。還有24小時的牛丼店。
Yu Lan
於 2019 年 11 月住了 4 晚
sutton hotel hakata city 於 2019年12月2日的回應
Thank you very much for using it. We will do our best to give all guests the same satisfaction. Thank you for your valuable opinion.
6/10 一般
wai ching
2019年11月27日
Internet too bad
wai ching
於 2019 年 11 月住了 5 晚
sutton hotel hakata city 於 2019年11月28日的回應
Thank you very much for using it. I'll try to improve the unsatisfactory part of your feedback.
I will do my best to give the same satisfaction to the guests.
8/10 不錯
Meng Chia
家人同遊
2019年11月16日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
選擇了兩張加大單人房 整理蠻舒服的 只是一進房 有點潮濕的悶味 事後將浴室抽風機打開 就好多了
Meng Chia
於 2019 年 11 月住了 2 晚
sutton hotel hakata city 於 2019年11月22日的回應
Thank you very much for using it. I'll try to improve the unsatisfactory part of your feedback.
I will do my best to give the same satisfaction to the guests.
6/10 一般
真實旅客
多人同遊
2019年11月13日
讚好:整潔度、職員與服務和客房舒適度
JR博多站距離有點遠,酒店房間乾淨
真實旅客
於 2019 年 11 月住了 1 晚
sutton hotel hakata city 於 2019年11月22日的回應
Thank you very much for using it. We will do our best to give all guests the same satisfaction. Thank you for your valuable opinion.
8/10 不錯
真實旅客
伴侶同遊
2019年11月6日
讚好:整潔度和職員與服務
早餐東西不多但食材品質很好。
真實旅客
於 2019 年 11 月住了 1 晚
sutton hotel hakata city 於 2019年11月22日的回應
Thank you very much for using it. We will do our best to give all guests the same satisfaction. Thank you for your valuable opinion.
Thank you very much for using it. We will do our best to give all guests the same satisfaction. Thank you for your valuable opinion.
8/10 不錯
Zachary (Hong kong)
伴侶同遊
2019年10月27日
讚好:整潔度、職員與服務、設施服務和住宿狀況
The staffs are nice, polite and helpful. Room is clean and tidy. However the design of room is a bit small when you have two check in baggage in the room and nearly no space to walk.
Zachary
於 2019 年 10 月住了 6 晚
sutton hotel hakata city 於 2019年10月30日的回應
Thank you very much for using it. I'll try to improve the unsatisfactory part of your feedback.
I will do my best to give the same satisfaction to the guests.
8/10 不錯
真實旅客
2019年10月22日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
真實旅客
於 2019 年 10 月住了 1 晚
sutton hotel hakata city 於 2019年10月24日的回應
Thank you very much for using it. We will do our best to give all guests the same satisfaction. Thank you for your valuable opinion.
8/10 不錯
YONG
2019年10月20日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Nice!
位置方便 出面就有巴士站 附近有多家便利店。
房間比一般日本酒店大 可以完全打開2個中型行李箱。
YONG
於 2019 年 10 月住了 3 晚
sutton hotel hakata city 於 2019年10月22日的回應
Thank you very much for using it. We will do our best to give all guests the same satisfaction. Thank you for your valuable opinion.
10/10 優異
真實旅客
親子同遊
2019年10月13日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Very clean. good service location is good 10mins to station
真實旅客
於 2019 年 10 月住了 5 晚
sutton hotel hakata city 於 2019年10月16日的回應
Thank you very much for using it. We will do our best to give all guests the same satisfaction. Thank you for your valuable opinion.
10/10 優異
Joping
2019年10月5日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Joping
於 2019 年 9 月住了 3 晚
sutton hotel hakata city 於 2019年10月7日的回應
Thank you very much for using it. We will do our best to give all guests the same satisfaction. Thank you for your valuable opinion.
6/10 一般
SAU WAN ELVI
2019年9月17日
讚好:整潔度、職員與服務和住宿狀況
距離車站7-8分鐘,住了2晚,房內狹窄,價錢中等,房間清潔尚可,整體滿意
SAU WAN ELVI
於 2019 年 9 月住了 1 晚
sutton hotel hakata city 於 2019年9月21日的回應
Thank you very much for using it. We will do our best to give all guests the same satisfaction. Thank you for your valuable opinion.
Thank you very much for using it. We will do our best to give all guests the same satisfaction. Thank you for your valuable opinion.
10/10 優異
HSIEN HUEI
2019年9月3日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
優質服務
飯店服務人員親切熱心,環境不錯
HSIEN HUEI
於 2019 年 8 月住了 1 晚
sutton hotel hakata city 於 2019年9月5日的回應
Thank you very much for using it. We will do our best to give all guests the same satisfaction. Thank you for your valuable opinion.
6/10 一般
真實旅客
2019年8月29日
讚好:職員與服務和住宿狀況
真實旅客
於 2019 年 8 月住了 5 晚
sutton hotel hakata city 於 2019年9月2日的回應
Thank you very much for using it. I'll try to improve the unsatisfactory part of your feedback.
I will do my best to give the same satisfaction to the guests.
10/10 優異
真實旅客
家人同遊
2019年6月28日
讚好:整潔度、職員與服務、設施服務和住宿狀況
家庭房空間寬敞,距離博多車站算還可以
真實旅客
於 2019 年 6 月住了 2 晚
Sutton Hotel Hakata City 於 2019年8月17日的回應
Thank you for staying. I will do my best to give all guests the same satisfaction.
8/10 不錯
Mic
伴侶同遊
2019年6月7日
讚好:整潔度、職員與服務和設施服務
The location is near JR station which is within 10mins walk. A drag shop and convenience store are near. The bathroom is big and clean. No WiFi in-room. There are using central air conditioning, so you can’t control the temperature. The basic facilities are fine and no bottle water provide.
they have extra charges for additional pillow. Staff was not really friendly that they refused to send us an adaptor at night
the hotel is close to hakata station with a lot of restaurants around