「We have mixed views on this Banyan Tree Property. The room and the grounds were lovely and very well maintained, including things for kids to do, however there were some key details lacking which means this property falls short of the standards we expect from Banyan Tree. Firstly the service was quite frosty and not as attentive as it could have been, I know there was a language barrier, but it doesn’t account for everything. Please note I would not put our butler in this category - Teresa was...
「The location is absolutely perfect. You are right on the Li River, and it's an easy walk to both the wharf and the bustling West Street, yet the hotel itself is quiet and peaceful.
The facilities were clean and modern, and all the staff were friendly and helpful. Highly recommend.
(It would be absolutely perfect if they added a coffee machine to the breakfast area, but this was a minor thing in an otherwise wonderful stay.)」