Good restaurant and great food.
Hotel is good but the public bath is small.
KA HAO
於 2024 年 4 月住了 1 晚
8/10 不錯
KWOK WAH
伴侶同遊
2024年3月29日
讚好:整潔度、職員與服務和住宿狀況
泊車稍稍不方便,溫泉沒有流動水的,所以沒有去浸浴。服務員態度好,早餐簡單但味道都不錯。
KWOK WAH
於 2024 年 3 月住了 4 晚
8/10 不錯
Hsuan Wen
2024年2月19日
讚好:整潔度、職員與服務和住宿狀況
Hsuan Wen
於 2024 年 2 月住了 1 晚
8/10 不錯
Chi Tat
2024年1月15日
Chi Tat
於 2024 年 1 月住了 2 晚
4/10 欠佳
Lilo
多人同遊
2024年1月5日
不滿:整潔度、職員與服務、設施服務和住宿狀況
This is probably the most overrated hotel I've stayed in Hokkaido. First, the parking lot is very far. On snowy days, parking and retrieving your car can be very frustrating. The staff at check-in seemed indifferent, perhaps lacking proper hotel training. For a hotel that opened in 2018, the communal washing machines were noticeably moldy. The shower area also had visible mold due to poor ventilation. The worst part was the poor sound insulation; I could hear other guests walking all night. The only good thing was the restaurant, both breakfast and dinner were tasty.
It’s a very pleasant stay for a two-night family trip. A little bit pricy but the hotel room is gorgeous.
Yee Wa
於 2023 年 8 月住了 2 晚
8/10 不錯
Ting chi
2023年9月4日
讚好:整潔度、職員與服務和客房舒適度
service very good
tidy and clean
breakfast food types choice is not enough, no fresh fruit
especially i am living 3 days
overall i am satisficed
Ting chi
於 2023 年 8 月住了 3 晚
10/10 優異
WENYI
2023年8月28日
WENYI
於 2023 年 8 月住了 1 晚
10/10 優異
ho wang
親子同遊
2023年8月25日
讚好:整潔度、職員與服務和設施服務
the room was great, staff were very friendly and helpful.
nice breakfast too btw.
ho wang
於 2023 年 8 月住了 1 晚
10/10 優異
JHIH RONG
家人同遊
2023年8月20日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
房間空間大,環境整潔,並附有簡單廚房,晚上大廳提供免費酒水,雖然停車場有一小段距離,但可以接受。
JHIH RONG
於 2023 年 8 月住了 2 晚
10/10 優異
Tzu-Hsuan
2023年8月14日
Tzu-Hsuan
於 2023 年 8 月住了 2 晚
8/10 不錯
Hsiang Yu
2023年8月7日
Hsiang Yu
於 2023 年 8 月住了 1 晚
8/10 不錯
Siu Ming Eddie
2023年8月1日
Siu Ming Eddie
於 2023 年 7 月住了 1 晚
10/10 優異
PEI JUNG
家人同遊
2023年7月19日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
整體很棒
房間格局很棒 有廚房有客廳的模式 迎賓櫃台還有免費飲品點心可以享用 很推喔
PEI JUNG
於 2023 年 7 月住了 1 晚
10/10 優異
CHIA WEI
家人同遊
2023年7月16日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
CHIA WEI
於 2023 年 7 月住了 1 晚
8/10 不錯
siu cheong
2023年7月11日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Check out 太早了 10:00
siu cheong
於 2023 年 7 月住了 1 晚
10/10 優異
JIA YOU
家人同遊
2023年7月9日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
JIA YOU
於 2023 年 7 月住了 2 晚
10/10 優異
Bonnie
家人同遊
2023年7月2日
讚好:整潔度、職員與服務、設施服務和住宿狀況
酒店很高質, 員工英文水準很好, 還可有小廚房, 值得推薦!
Bonnie
於 2023 年 6 月住了 2 晚
10/10 優異
CHENGFEN
2023年5月30日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
舒適的住宿
大廳很溫馨,房間大小適中,水溫夠熱水量還大,洗澡超舒服
CHENGFEN
於 2023 年 5 月住了 1 晚
10/10 優異
Pheony
2023年5月19日
讚好:整潔度、職員與服務和住宿狀況
Pheony
於 2023 年 5 月住了 1 晚
10/10 優異
真實旅客
2023年2月7日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
真實旅客
於 2023 年 2 月住了 2 晚
10/10 優異
Hei man
家人同遊
2023年1月18日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Excellent service.
Hei man
10/10 優異
Matthew
家人同遊
2022年12月27日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Nice boutique hotel style ;
Nice bistro dinner and breakfast!
Small hotel but with everything you need, from free laundry, public Japanese style public bath (private in room bathroom still) , lounge area with wine tasting + juice available;
Extremely helpful staff !
Matthew
於 2022 年 12 月住了 2 晚
10/10 優異
Chia Hao
家人同遊
2022年12月21日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
值得多日長住
乾淨 安靜 服務好又熱情 食物好吃,很推薦
Chia Hao
於 2022 年 12 月住了 2 晚
10/10 優異
真實旅客
2020年2月9日
讚好:整潔度、職員與服務、設施服務和住宿狀況
真實旅客
於 2019 年 11 月住了 9 晚
Receptionist: Trinh Thi Trinh 於 2020年2月12日的回應
Thank you for staying at Winery Hotel & Condominium HITOHANA. Did you enjoy staying with us? we were really delighted to receive your high score. We will put more efforts to repay your score.
Please give us more chances to serve you in your next trip at Furano.
Look forward to seeing you again.
Winery Hotel & Condominium HITOHANA Hotel
10/10 優異
PO CHUN
家人同遊
2020年2月9日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
PO CHUN
於 2020 年 2 月住了 3 晚
Receptionist: Trinh Thi Trinh 於 2020年2月12日的回應
Thank you for staying at Winery Hotel & Condominium HITOHANA and for taking your time to give us your score. It will be a real motivation for us to make further efforts.
Hope to serve you in the next time you visit Furano.
Winery Hotel & Condominium HITOHANA
10/10 優異
HO CHEUNG
家人同遊
2020年2月4日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Good hotel
The hotel staff are friendly and the hotel is good.
HO CHEUNG
於 2020 年 1 月住了 4 晚
Receptionist: Trinh Thi Trinh 於 2020年2月4日的回應
Thank you for staying at Winery Hotel & Condominium HITOHANA and for taking your time to give us such nice reviews. We will share your feedback to all staff in the hotel. It will a strong motivation for us to make further efforts to serve you. Hope to see you in the next time you visit Furano.
Winery Hotel & Condominium HITOHANA
感谢您与我们在一起,并抽出宝贵时间与我们旅行后分享您的反馈。 我们真的很希望您能在我们的酒店进行详细的评论,尤其是您对早餐的评论,我们将进一步努力以北海道的更多食材改善早餐菜单。 下次您访问富良野时,请给我们更多机会为您服务。
期待与您再次相见。
Winery Hotel & Condominium HITOHANA Hotel
10/10 優異
真實旅客
家人同遊
2019年12月29日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
值得一家大小入住
好cozy很有心 的酒店,什麼都好。
有大浴場,免費洗衣機用。
晚餐4500 yen 一位,小小貴啦。
早餐種類不多,但好吃的。
真實旅客
於 2019 年 12 月住了 2 晚
Winery Hotel & Condominium HITOHANA 野澤 於 2020年1月23日的回應
Thank you for staying with us and for giving us a high score. We will put more effort to repay this score.
Hope to have more chances to serve you in the near future.
The Winery & Condominium HITOHANA Hotel
10/10 優異
真實旅客
家人同遊
2019年12月11日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
We had a really nice stay in here. Very friendly staff
真實旅客
於 2019 年 12 月住了 2 晚
Receptionist: Nguyen Thu Ha 於 2019年12月13日的回應
Thank you for staying with us and taking the time to share your review. We truly happy to hear that you liked our staff. We hope to have a chance to served you one more time when you visit Furano town.
Thanks & Best Regards,
Winery Hotel & Condominium HITOHANA
I felt very welcomed upon check-in. Love the room having a kitchen for us to cook some simple food, it is very convenient. The experience would even be better if breakfast can offer more variety range of food.
Sarah
於 2019 年 8 月住了 2 晚
Receptionist: Trinh Thi Trinh 於 2019年8月6日的回應
Thank you for staying and taking your time to give us your feedback.
We are very glad to know that you enjoyed staying with us. About breakfast, we are really sorry that our breakfast could not satisfy you and we very appreciated your suggestion. We are also trying to diversify ingredients for breakfast.
If you come back Furano please give us more chances to serve you and your family.
Look forward to seeing you again.
The Winery & Condominium HITOHANA Hotel
10/10 優異
Wing
親子同遊
2019年8月3日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Good services👍
Good environment and nice breakfast.
Wing
於 2019 年 7 月住了 2 晚
Receptionist: Nguyen Thu Ha 於 2019年8月3日的回應
Thank you so much for the perfect scores. We are thrilled that your stay was an excellent one. We hope to have the pleasure of welcoming you back the next time you visit Furano.
Thanks & Best Regards
10/10 優異
真實旅客
2019年8月1日
讚好:整潔度、職員與服務、設施服務和住宿狀況
真實旅客
於 2019 年 7 月住了 2 晚
Receptionist: Nguyen Thu Ha 於 2019年8月2日的回應
It was our pleasure to host your stay. We thank you for taking minutes of your valuable time to share with us your experience of your stay. We are thrilled you had a perfect stay for your trip. We hope this means you will come back the next time you are in our area. Can't wait to see you again. Thanks & Best Regards,
10/10 優異
真實旅客
家人同遊
2019年7月28日
讚好:整潔度、職員與服務、設施服務和住宿狀況
6 of us stayed 3d2n, very nice accommodation, staffs are helpful. highly recommended.
真實旅客
於 2019 年 7 月住了 2 晚
Receptionist: Trinh Thi Trinh 於 2019年7月28日的回應
Thank you for your stay and taking your time to give us nice review.
Your comment will be a strong motivation for all of us - HITOHANA Staff to make more efforts to serve you our welcoming guests in the future.
We really hope to have more chances to serve you in the next time.
Look forward to seeing you again.
The Winery & Condominium HITOHANA Hotel
It’s a small hotel. But it’s perfectly clean, spacious, new and tidy. The staff are very helpful and polite. I love the free laundry service which best fit a family traveler like us with young kids.
The breakfast is awesome too! Not many choices, but every dishes are in high quality. They bake their own bread every morning so my kids love them!
I definitely recommend this hotel to my friends.
SH
於 2019 年 7 月住了 2 晚
Receptionist: Trinh Thi Trinh 於 2019年7月28日的回應
Thank you for staying with us and taking you time to give us really detail and nice comment.
We really appreciate it, especially our restaurant and kitchen staff, your review will be a high motivation for us to do our best to serve you.
When you come back to Furano we really hope that you will give us more opportunities to serve you.
The Winery & Condominium HITOHANA Hotel
4/10 欠佳
真實旅客
2019年7月23日
不滿:職員與服務和住宿狀況
真實旅客
於 2019 年 7 月住了 1 晚
Receptionist: Nguyen Thu Ha 於 2019年9月9日的回應
Thank you for staying with us and taking the time to share your review with other travelers.
We apologize for cannot served you as your expected.
All kind of feedback if very important for us it give us the chance to improve and continue working hard to make our guests holidays an unforgettable experience.
We hope to have the pleasure of warmly welcoming you back the next time you visit Furano.
Thanks & Best Regards
8/10 不錯
KC (Hong Kong)
親子同遊
2019年7月23日
讚好:整潔度、職員與服務和住宿狀況
good : nice view, large room, large bed, tidy, with kitchen can cook myself, facility is new, breakfast
bad : only 2 sets of washing machine, have to queue up until midnight
KC
於 2019 年 7 月住了 1 晚
Receptionist: Nguyen Thu Ha 於 2019年7月29日的回應
Thank you for taking the time to share your experience with us. I am delighted to hear that you enjoyed your stay from the comfort of the hotel to the facility in room. Sorry about breakfast situation, and we hope to welcome you back again, as we making many changes to increase guest comfort and experience even more. Thanks & Best Regards
10/10 優異
于庭
2019年7月17日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
于庭
於 2019 年 7 月住了 1 晚
Receptionist: Nguyen Thu Ha 於 2019年7月19日的回應
Thank you so much for your stay and taking the time to leave us this positive feedback. We are glad that you enjoyed your stay with us and we hope to welcome you back again soon, as we are making many changes to increase guest comfort and experience even more.
Thanks & Best Regards.
10/10 優異
真實旅客
2019年7月14日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
真實旅客
於 2019 年 7 月住了 1 晚
Receptionist: Nguyen Thu Ha 於 2019年7月16日的回應
Thank you for staying with us and taking the time to share your review. We are delighted to hear that you enjoyed every aspect of your stay. Besides, Furano have a great Winter. We look forward to welcoming you back again.
Thanks & Best Regards.
Thank you for staying at WINERY HOTEL & CONDOMINIUM HITOHANA. Also, when visiting Furano, we hope that you will stay at the WINERY HOTEL & CONDOMINIUM HITOHANA. Thank you very much.
Thank you for taking the time to leave your feedback, we're so pleased you enjoyed your stay with us! We hope you had a great time in Furano and we see you again soon.