“The room was clean when we arrived, but the furniture was clearly not well maintained. The couch had cigarette burns, and the table was so wobbly that it was difficult to use.
The breakfast experience was also disappointing. When we ordered coffee, the staff didn’t seem attentive, and the breakfast selection was very limited, particularly for Western guests.
Overall, the property appears to need better maintenance and upkeep. One of the biggest disappointments for our family was the pool. The……
“Our experience at Gabala 7 Gozel Hotel was very disappointing. We checked in at 14:00 as scheduled, but our room was not ready, and we had to wait around 30 minutes.
The service at the café near the pool was also terrible. Orders were forgotten, and we constantly had to go back and remind the staff about items we had already requested.
During checkout, we were unexpectedly told that we had a "debt" to the restaurant, even though we had already paid for everything. This caused another……
“The property charged like 5 stars, but our glamp from inside was in poor condition, curtains rails were ripped, the sofa chair was broken so when i sat on it i fell down. The quality of bedding was poor quality, overall i did not like the property condition compared to what they charged me. The staff however was very courteous. ”
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