豪華客房, 2 張加大雙人床, 非吸煙房 | 書桌、遮光窗簾/窗簾、隔音、熨斗/熨衫板

加納諾克溫德姆豪生酒店的評價

2.5 out of 5
加納諾克溫德姆豪生酒店
550 King St E, Gananoque, ON

評價

8.0

很好

10 分評分,優異;1003 則評價中有 353 則" "
8 分評分,不錯;1003 則評價中有 416 則" "
6 分評分,一般;1003 則評價中有 144 則" "
4 分評分,欠佳;1003 則評價中有 57 則" "
2 分評分,很差;1003 則評價中有 33 則" "

8.2/10 

整潔度

8.6/10 

職員與服務

7.2/10 

設施服務

7.6/10 

住宿狀況

7.6/10 

環保程度

評價

10/10 優異

Aifeng

於 2023 年 7 月住了 1 晚
Front Desk 於 2023年8月1日的回應
We appreciate your valuable review and we are glad to hear you enjoyed your stay. Thank you for choosing Howard Johnson by Wyndham Gananoque

4/10 欠佳

Vivienne

親子同遊
不滿:整潔度、職員與服務和住宿狀況
No response from reception and too slow
於 2023 年 6 月住了 1 晚
Jessica - Front Desk 於 2023年6月26日的回應
Thank you for choosing the Howard Johnson by Wyndham Gananoque

8/10 不錯

Shumei

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2019 年 8 月住了 1 晚
staff 於 2019年9月19日的回應
Thank you for your review. :)

8/10 不錯

Nikki

親子同遊
讚好:職員與服務和住宿狀況
Friendly staff
於 2024 年 5 月住了 2 晚
Nancy 於 2024年5月22日的回應
Thanking you for appreciating our efforts and services, this is encouraging :)Thanking you again,Regards,Howard Johnson by Wyndham Gananoque

10/10 優異

Amanda

讚好:整潔度、職員與服務、設施服務和住宿狀況
We had a wonderful stay at the Howard Johnson Gananoque. The room was clean and comfortable, very quiet. Staff were friendly and polite. Close to grocery’s and downtown.
於 2024 年 5 月住了 3 晚
Nancy 於 2024年5月21日的回應
Thanks so much for the kind appreciations to our services and efforts to keep up ourselves at your disposal.Thanking you again for 5 star ratings and wish to serve you in future your any visits :)Regards,Howard Johnson by Wyndham Gananoque

6/10 一般

Benedict

家人同遊
不滿:整潔度、職員與服務、設施服務和住宿狀況
No cable on tv,,, very limited finning!!!! Wifi is horrible!!!
於 2024 年 5 月住了 2 晚
Nancy 於 2024年5月21日的回應
Thanking you for the feedback and will definitely look in to the same, which makes you comfortable in future any of your visits.

10/10 優異

Irene

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Ease of check in and convenient location.
於 2024 年 5 月住了 1 晚
Nancy 於 2024年5月19日的回應
Thanks a lot for the Kind feedback and appreciations with 5 Star Rating , we are overwhelmed that you had great experience visiting us and motivated to make it best if in any visit in future.Thanking you again,Regards Howard Johnson by Wyndham Gananoque

10/10 優異

Gloria (Oakville)

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 5 月住了 1 晚
Nancy 於 2024年5月14日的回應
Thanking you for your Time to provide us the feedback & we appreciate to receive 5 star out of 5 wow , glad to receive you and serve you for any of your future visits.Thanking you again & will remain at your services,Howard Johnson by Wyndham Gananoque

6/10 一般

Cathie

It was clean but old and needs some talc. Says breakfast included would not consider it breakfast more a coffee and muffins smack
於 2024 年 5 月住了 1 晚
Nancy 於 2024年5月9日的回應
HiThis is to say to improve and will do the needful for the next your any visit in future , will be taken care for sure.Thanking you for the feedback , it helps us to do betterment :)

6/10 一般

christopher

讚好:整潔度和職員與服務
不滿:住宿狀況
Breakfast options minimal. Room was adequate. Poor water pressure. Thin towels
於 2024 年 4 月住了 1 晚
Nancy 於 2024年5月3日的回應
Thanks for your Prompt feedback and assure your next time experience would be improvised to keep up our services.Thanking you again & will be at your disposal

8/10 不錯

Bibi

讚好:整潔度、職員與服務和住宿狀況
Rooms were clean a little snack before you leave in the morning washroom clean overall good
於 2024 年 4 月住了 1 晚
Front Desk 於 2024年5月2日的回應
Thank you for your review, and for staying with us :)

4/10 欠佳

Roderick

於 2024 年 4 月住了 1 晚
Nancy 於 2024年5月20日的回應
Thanks for the kind feedback and will try to be the best to your servings

10/10 優異

donna

伴侶同遊
讚好:設施服務
The grounds were kept up nice they went over n above put us in a different room where the internet worked for us.
於 2024 年 4 月住了 2 晚
Nancy 於 2024年5月1日的回應
This is so Good feeling to receive 5 Star wow Thanks so much for sharing your experience with at Howard Johnson by Wyndham Gananoque We wish to serve you the best of the committed services for your future receiving if any any :)Thanking you again & will remain at your disposal

6/10 一般

Joe

伴侶同遊
讚好:職員與服務和設施服務
The property was vey appealing with the decks around them
於 2024 年 4 月住了 1 晚
Front Desk 於 2024年5月1日的回應
Thank you for staying with us, Joe! we hope you'll come back to see us!

6/10 一般

Derrick (Spring Hill)

家人同遊
The reception staff were knowledgeable and friendly and made us feel welcome. Our room smelled musty and the carpeting felt damp. The bed was not comfortable and sleeping was poor. I went to the reception desk to request a tub plug so my wife could bathe and none was provided during our 5 night stay. That being said the room overall appeared clean. The motel is well situated in Gananoque and restaurant choices abound, which made our stay more positive. An average tourist quality motel. One receptionist was particularly pleasant and extremely knowledgeable about the area and is worthy of praise. Others at reception need further training in customer service. Perhaps they are related to the owners.
於 2024 年 4 月住了 5 晚
Jessica - Front Desk 於 2024年5月1日的回應
We are deeply sorry for the inconvenience. All rooms should be well equipped, especially with a tub plug. We should have gotten one from another room for you, or something so she could bathe during your long stay. We do hope you'll come back again. We won't have such issues. Our front desk staff are being trained as quickly as possible to better accommodate our guests.Thank you for choosing the Howard Johnson by Wyndham Gananoque

8/10 不錯

Larry

讚好:整潔度和職員與服務
Was ok for the price. Would stay again!
於 2024 年 4 月住了 1 晚
Nancy 於 2024年5月1日的回應
Thanks so much for sharing your experience with 4 Stars at Howard Johnson by Wyndham Gananoque We wish to serve you the best of the committed services for your future receiving if any any :)Thanking you again & will remain at your disposal

10/10 優異

Nancy (Elora)

家人同遊
Awesome place to stay. Very clean, comfortable and I love the decor. Front staff was amazingly friendly and sweet. :) I would definitely stay here again!
於 2024 年 4 月住了 1 晚
Front Desk 於 2024年4月27日的回應
Outstanding review, thank you so much, Nancy. It was our pleasure serving you :)

10/10 優異

Ma del Rocio

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Nos gustó mucho. Solo fueron dos noches y estuvo todo perfecto. Regresaríamos con mucho gusto
於 2024 年 4 月住了 2 晚
Nancy 於 2024年5月1日的回應
Thanks so much for sharing your experience with 5 Stars at Howard Johnson by Wyndham Gananoque We wish to serve you the best of the committed services for your future receiving if any any :)Thanking you again & will remain at your disposal

8/10 不錯

Irene

於 2024 年 4 月住了 1 晚
Nancy 於 2024年5月14日的回應
Thanking you for your Time to provide us the feedback & we appreciate to receive 4 star out of 5, glad to receive you and serve you for any of your future visits.Thanking you again & will remain at your services,Howard Johnson by Wyndham Gananoque

8/10 不錯

Jim

商務旅客
讚好:整潔度和住宿狀況
Nice accommodation. Clean. Needed a coffee maker.
於 2024 年 4 月住了 1 晚
Nancy 於 2024年5月1日的回應
Thanks so much for sharing your experience with 4 Stars at Howard Johnson by Wyndham Gananoque We wish to serve you the best of the committed services for your future receiving if any any :)Thanking you again & will remain at your disposal

2/10 很差

Paul P

商務旅客
不滿:設施服務和住宿狀況
Seedy and unsafe lots of shady looking people hanging around outside.
於 2024 年 4 月住了 1 晚
Front Desk 於 2024年5月1日的回應
My goodness, Paul. We are very sorry you felt unsafe during your stay. It is usually a very pleasant town, quiet, with not much going on, especially this time of year. We do hope you'll come back for a visit.

10/10 優異

Angelica Faye

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Clean and quiet
於 2024 年 4 月住了 1 晚
Nancy 於 2024年5月1日的回應
Thanks so much for sharing your experience with 5 Stars at Howard Johnson by Wyndham Gananoque We wish to serve you the best of the committed services for your future receiving if any any :)Thanking you again & will remain at your disposal

4/10 欠佳

Matthew

讚好:整潔度
不滿:住宿狀況
the walls in the room I was staying in were so thin that I might as well of had roommates the matrass was like seeping on a rock and the door to my room was broken and didn't close properly, the gap in the door was wide enough that leaves and grass were blowing in and you could guess that I heard every noise possible overall served its purpose but I was happy to get out of their as quick as I could.
於 2024 年 4 月住了 7 晚
Front Desk 於 2024年4月27日的回應
I'm sorry, that doesn't sound like a very good experience, at all. We're very sorry we couldn't fix some issues for you. Had you let the Front Desk know while you were here for the 5 days, we'd have been more than happy to have you switch rooms; as we are all about guest satisfaction. If you happen to stay with us again, please let us know right away, any issues, or inconveniences, and we can sort them out, right away.Thank you for choosing the Howard Johnson by Wyndham Gananoque. We do hope you'll come back and give us a chance to show you our diligence towards customer satisfaction :)

8/10 不錯

stephanie

於 2024 年 4 月住了 1 晚
Front Desk 於 2024年5月7日的回應
Thank you for choosing the Howard Johnson by Wyndham Gananoque. We look forward to seeing you again!

10/10 優異

Dylan

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 4 月住了 4 晚
Front Desk 於 2024年4月14日的回應
Thank you for reviewing our hotel, and for choosing the Howard Johnson by Wyndham Gananoque

8/10 不錯

Harald

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 4 月住了 3 晚
Front Desk 於 2024年4月12日的回應
Thank you!

8/10 不錯

Sheri

於 2024 年 4 月住了 1 晚
Nancy 於 2024年5月1日的回應
Thanks so much for sharing your experience with 4 Stars at Howard Johnson by Wyndham Gananoque We wish to serve you the best of the committed services for your future receiving if any any :)Thanking you again & will remain at your disposal

8/10 不錯

Sharon

於 2024 年 4 月住了 1 晚
Nancy 於 2024年5月1日的回應
Thanks so much for sharing your experience with 4 Stars at Howard Johnson by Wyndham Gananoque We wish to serve you the best of the committed services for your future receiving if any any :)Thanking you again & will remain at your disposal

10/10 優異

Maxine

讚好:整潔度、職員與服務和住宿狀況
Very nice and clean room
於 2024 年 4 月住了 1 晚
Front Desk 於 2024年4月12日的回應
Thank you for your review! We hope to see you again

10/10 優異

Bhadresh

於 2024 年 3 月住了 1 晚
Front Desk 於 2024年4月12日的回應
Thank you!

10/10 優異

Kurt

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
.
於 2024 年 4 月住了 1 晚
Front Desk 於 2024年4月14日的回應
We're so happy you enjoyed your stay!Thank you for choosing the Howard Johnson by Wyndham Gananoque. See you again!

10/10 優異

ILIE OVIDIU

讚好:整潔度和職員與服務
於 2024 年 4 月住了 1 晚
Front Desk 於 2024年4月12日的回應
Thank you!

8/10 不錯

Daniel (Trois-Rivières)

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Le seul point négatif est le déjeuner. Rien de chaud sauf le café
於 2024 年 4 月住了 1 晚
Front Desk 於 2024年4月27日的回應
Thank you for your review! You'll be pleased to know that we are making some changes to the breakfast in the next couple weeks. Adding items like cereal, and fresh breads for toast with jams, and PB. We do hope you'll come visit again! Thank you for choosing the Howard Johnson by Wyndham Gananoque

8/10 不錯

Dylan

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 4 月住了 4 晚
Front Desk 於 2024年4月14日的回應
Thank you for your review! Please let us know if there's anything we can do to accommodate you better, next time :)

10/10 優異

Yesenia

於 2024 年 3 月住了 1 晚
Nancy 於 2024年5月1日的回應
Thanks so much for sharing your experience with 5 Stars at Howard Johnson by Wyndham Gananoque We wish to serve you the best of the committed services for your future receiving if any any :)Thanking you again & will remain at your disposal

8/10 不錯

Deepu Damodaran

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 3 月住了 2 晚
Front Desk 於 2024年5月2日的回應
Thank you for leaving a review, and for choosing the Howard Johnson by Wyndham Gananoque

10/10 優異

Sandra

伴侶同遊
讚好:整潔度、職員與服務和住宿狀況
Needs a little painting in the room, but didn’t affect stay
於 2024 年 3 月住了 1 晚
Front Desk 於 2024年5月2日的回應
Thank you for your review, Sandra. The painters are just finishing a few last touches on a couple rooms, and his job is complete. We have had all rooms painted, with holes filled in the last 2 weeks :)We hope to see you again soon!

10/10 優異

William

讚好:整潔度、職員與服務、設施服務和住宿狀況
The room was very clean, appears fairly recently painted with a comfortable bed. Only issue, they are renovating many rooms and no mention of this while booking. I made a request for a ground floor room near the lobby, but nothing was available due to renovations. My room was a little inconvenient, but I was only there one night. Staff were friendly.
於 2024 年 3 月住了 1 晚
Front Desk 於 2024年5月2日的回應
Thank you for your review, William. We are very sorry for the inconvenience, and not mentioning it prior to booking. Thankfully, the painter has completed almost all the of rooms, and everything is back to normal. We appreciate you choosing the Howard Johnson by Wyndham Gananoque, we hope to see you again!

10/10 優異

Claudia

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 3 月住了 1 晚
Front Desk 於 2024年5月2日的回應
Thank you :) We look forward to seeing you again!

6/10 一般

LISA

讚好:職員與服務
The room overall was fairly clean. There is a heating unit on the baseboard in the bathroom that had hair and dirt all over the top. The unit also didn't work but it didn't ruin our stay. The grounds were good other than the stairs up to the 400 numbered rooms. The stairs was insanely slippery even before it snowed. They are made by composite deck boards. We asked the staff to salt them which helped minimally. Overall for the price paid the hotel served our purpose of a place to sleep for our sports team. The free cafe mochas in the lobby were nice 👌
於 2024 年 3 月住了 2 晚
Front Desk 於 2024年5月2日的回應
We appreciate your review, Lisa. I went ahead and showed this note to staff, they'll be sure to be more diligent in the bathrooms, and rooms in general. Thank you for choosing the Howard Johnson by Wyndham Gananoque

6/10 一般

Fahim

Not a bad place to stay.
於 2024 年 3 月住了 2 晚
Front Desk 於 2024年5月2日的回應
Thank you for reviewing the property :) we look forward to seeing you again!

6/10 一般

Eobhann

Very basic motel, no cable tv, no coffee maker in rooms.
於 2024 年 3 月住了 3 晚
Front Desk 於 2024年5月2日的回應
Thank you for your review. We are doing upgrades to the TVs, and we have a wonderful coffee maker at the front desk that makes all sorts of hot beverages. We are sorry we didn't quite fill your needs, but we'd love to try again!Thank you for choosing the Howard Johnson by Wyndham Gananoque

6/10 一般

Andrea

家人同遊, 親子同遊
不滿:設施服務和住宿狀況
stay was good. Clean rooms. As expected
於 2024 年 3 月住了 2 晚
Front Desk 於 2024年5月2日的回應
Thank you for choosing the Howard Johnson by Wyndham, we look forward to seeing you again :)

2/10 很差

John (Cambridge)

伴侶同遊
不滿:職員與服務和住宿狀況
Paper thin walls. At this very moment we are trying to go to sleep and their are kids running around in the room above us. Try to call the front desk but the phone doesn’t work so theirs nothing you can do about it. Stay away from this dump.
於 2024 年 3 月住了 1 晚
Front Desk 於 2024年5月3日的回應
Our sincerest apologies go to you, John. We are very sorry you didn't enjoy your stay with us. We had a hockey/volleyball Tournament that weekend, it was very busy. We are sorry about the noise, it is hard to control; especially with 20 kids running around. Someone is at the front desk at all times. I am not sure why the phone in your room wasn't working, but a physical trip to the office to make a complaint could have made it a better night for you.Again, we strongly apologize for your lack of sleep. I assure you, it is not always so rowdy.Thank you for choosing the Howard Johnson by Wyndham Gananoque

6/10 一般

James

讚好:職員與服務
於 2024 年 3 月住了 1 晚
Nancy 於 2024年5月3日的回應
Thanking you for the 3 Star experience you had with us, we will be happy to serve you for the next your visit with us.

8/10 不錯

michel

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
nice and quiet
於 2024 年 3 月住了 2 晚
Front Desk 於 2024年3月21日的回應
Thank you for your review, Michel. We're glad you enjoyed your stay with us. Please let us know if there is anything we can do to make your next stay us even better!

10/10 優異

Rhonda

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
The staff was amazing but the room could use Updated painting and such holes in the walls! The bathroom had hair left on heat register and in the sink! Bed was comfy but every time someone moves the whole bed shakes
於 2024 年 3 月住了 1 晚
Front Desk 於 2024年4月12日的回應
We are working hard here to prepare such things! Half of the rooms have had holes fixed, and new paint, also brand new 58" Roku TVs in every room. We hope you'll come back for a visit!

10/10 優異

Camille

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 3 月住了 1 晚
Front Desk 於 2024年3月21日的回應
Thank you for choosing the Howard Johnson by Wyndham Gananoque. We hope you'll come back to visit soon!

10/10 優異

Mark

親子同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Covenient stay, nice family room, nice staff
於 2024 年 3 月住了 1 晚
Front Desk 於 2024年3月21日的回應
Thank you, Mark! We hope you'll think of us the next time you come to Gananoque!

10/10 優異

Kevin

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Easy on and off the 401. Simple overnight stop. Great for the price.
於 2024 年 3 月住了 1 晚
Front Desk 於 2024年3月21日的回應
Thank you for your review, Kevin! Hope to see you again!