Val-d'Isere Genepy Hotels

"Perfect location and lovely hotel for family"

"it was the worst experience I ever had booking with Hotels. It is not a place or management team that is worth of being on your platform. In the email of confirmation there was nothing said about the place not offering bed linen, towels or even TOILET PAPER..... indeed we arrived and had none of the above. The place does not allow to walk with ski boots but we didn't get access to the boots area to store our skies and boots... I was almost forgetting, broken shower indeed! Place was...

"Ménage non fait Frigo non vidé télé ne fonctionne pas Même pas une éponge ou liquide vaisselle dans l'appartement Couleur des oreillers improbable couette à bout de souffle 4 ampoules HS service client devait faire le nécessaire personne ne m'a jamais rappelé. Points positifs WIFI fonctionne Eau chaude et chauffage A EVITER ABSOLUMENT"

"Well located property. Poor communication. Property very “tired” and expensive for what you get. "

"la chambre était très simple et surtout très très froide il n'y avait même pas de télé ni de gobelet j'ai demandé un chauffage d'appoint afin de pouvoir me doucher et me réchauffer par contre le personnel est super sympa ce qui attenue ma déception "

"Apparemment très sale, j’ai fait le ménage moi-même le premier jour, entreprise de ménage pas sérieux."

"I have traveled to the Les Arcs area many times, but I have never had such a terrible experience. The hotel room was absolutely terrible: dirty, moldy, and not at all suitable for families. The guest bathroom and bedroom probably haven't been cleaned in decades. The furniture appears to be original, and the bedding is stinky. Additionally, I paid extra for the sheet set, only to find it stained, as if it had never been washed. Communication with the owner was also terrible. Please, DO NOT TAKE...