Very helpful staff. Hotel situated at the central area of Geneva. Our room has a kitchen which is equipped with all necessary utensils. Breakfast is basically 2 pieces of bread + hot drink + orange juice, delivered to the room every morning. We are given a free transport pass which allow us take all bus / tram / boat in Geneva during our stay.
Unfortunately our room was not ready when we arrived, which is after 13:00 already. We put our luggage at the reception and had lunch outside before we could check-in to our room. Yet, we are very satisfied with the hotel and the room in general.
We've booked a family room here. The air-conditioning room has 2 bathrooms and the room is warm and spacious. It's close to the tram station (Bel-Air) with many shops and supermarkets nearby. It's close to the attractions like flower clock and the water fountain. We enjoyed the stay very much!
victorpine
10/10 優異
On yi
2016年6月10日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
On yi
10/10 優異
Subhash (Sale)
2024年4月15日
讚好:整潔度、職員與服務和住宿狀況
Subhash
於 2024 年 4 月住了 1 晚
6/10 一般
Glenda
2024年4月10日
Good value for the money in Geneva, Switzerland, but bare bones. Comfortable mattresses!
Glenda
於 2024 年 4 月住了 1 晚
Hotel Central 於 2024年4月13日的回應
Good morning, Thank you for having taken the time to review your stay with us. We try to provide a good value for money especially in the city center of Geneva, and are happy to hear that you saw it that way and were happy with th comfort of the mattresses.Kind regards,Hotel Central
8/10 不錯
Loisa
2024年2月25日
讚好:整潔度、職員與服務和住宿狀況
Loisa
於 2024 年 2 月住了 3 晚
Hotel Central 於 2024年3月23日的回應
Dear Loisa, Thank you for having taken the time to review your stay with us.Kind regards,Hotel Central
10/10 優異
Dina
家人同遊
2024年2月4日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Dina
於 2024 年 2 月住了 1 晚
Hotel Central 於 2024年2月18日的回應
Dear Dina, Thank you for taking the time to review your stay with us. We are grateful for the score of 10 out of 10 ! We look forward to welcoming you. Kind regards,Hotel Central
10/10 優異
Ausra
家人同遊
2024年1月12日
讚好:整潔度、職員與服務和設施服務
great location, everything was good, great check in staff
Ausra
於 2024 年 1 月住了 2 晚
Hotel Central 於 2024年2月18日的回應
Dear Grace, Thank you for taking the time to review your stay with us. We are are happy to hear that you enjoyed our location and the check-in process ! We look forward to welcoming you. Kind regards,Hotel Central
8/10 不錯
Grace
2023年12月23日
Grace
於 2023 年 11 月住了 3 晚
Hotel Central 於 2024年2月18日的回應
Dear Grace, Thank you for taking the time to review your stay with us. We appreciate the score of 4 out of 5, and we look forward to welcoming you. Kind regards,Hotel Central
10/10 優異
OLIVIA
2023年12月11日
OLIVIA
於 2023 年 12 月住了 1 晚
6/10 一般
markus
2023年12月10日
讚好:職員與服務
不滿:整潔度
markus
於 2023 年 12 月住了 1 晚
8/10 不錯
Pascal
商務旅客
2023年11月30日
讚好:整潔度、職員與服務和住宿狀況
Central location, ideal for catching a train early morning.
Room a bit on the small side but does the job.
Pascal
於 2023 年 11 月住了 1 晚
8/10 不錯
Alexia
2023年10月21日
讚好:整潔度和職員與服務
Facilities are incredibly small; showering is uncomfortable due to this but otherwise location is great!
Alexia
於 2023 年 10 月住了 2 晚
Hotel Central 於 2023年11月2日的回應
Dear Alexia, Thank you for having taken the time to review your stay with us. Thank you for bringing this review to our attention. We appreciate your feedback and apologize for any inconvenience caused by the size of our facilities. We understand that a comfortable showering experience is important, and we will take your comments into consideration for future improvements. We are glad to hear that you found our location to be great.Kind regards,Hotel Central
10/10 優異
Stephanie
2023年10月18日
讚好:整潔度、職員與服務、設施服務和住宿狀況
My 2nd stay at the property, and it was just as nice as it was the first time! The staff were very helpful and friendly, room was clean, and conveniently located. I highly recommend staying here!
Stephanie
於 2023 年 10 月住了 5 晚
Hotel Central 於 2023年11月2日的回應
Dear Stephanie, Thank you for having taken the time to review your stay with us. We were happy to welcome you again, and are glad to hear that your second experience was as nice as the first time !We look forward to welcoming you a third time.Kind regards,Hotel Central
10/10 優異
yolanda
2023年10月17日
讚好:整潔度、職員與服務和住宿狀況
Es un lugar bueno y muy céntrico, su personal es lo más amable del mundo, definitivamente lo recomiendo!
yolanda
於 2023 年 10 月住了 3 晚
Hotel Central 於 2023年11月2日的回應
Querida Yolanda,Muchas gracias por dejarnos un comentario tan positivo.Gracias por valorar la amabilidad de nuestro personal. Nos alegra saber que recibiste la ayuda necesaria durante tu estancia.Esperemos verte pronto por aquí de nuevo.Saludos,Hotel Central
8/10 不錯
Gilles
商務旅客
2023年10月10日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Gilles
於 2023 年 10 月住了 1 晚
Hotel Central 於 2023年11月2日的回應
Dear Gilles, Thank you for taking the time to review you stay.We look forward to welcoming you again in the future.Sincerely,Hotel Central
10/10 優異
真實旅客
2023年10月9日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Great location, great staff.
Loved our stay here, an absolutely amazing location. One thing to be warned about that because it's smack dab in the old Town center, there is a LOT of noise. The hotel is amazing and recognizes this though and provides ear plugs. Highly recommend this place, staff were also sweet and helpful.
真實旅客
於 2023 年 10 月住了 1 晚
Hotel Central 於 2023年11月2日的回應
Dear Anonymous, Thank you very much for having taken the rime to review your stay with us. We are happy to hear that you enjoyed your stay with our central location and helpful staff !We are glad to hear that you were able to make good use of the provided earplugs to enjoy a nice night of sleep, even with our central location.Kind regards,Hotel Central
10/10 優異
cuu
伴侶同遊
2023年10月7日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Nice staff
cuu
於 2023 年 10 月住了 2 晚
Hotel Central 於 2023年10月20日的回應
Dear Mr Cuu, Thank you for taking the time to review your stay with us. We are happy to hear that you appreciated the service our staff provided at the hotel, it is something we are proud off.We look forward to welcoming you again. Kind regards,Hotel Central
10/10 優異
Carolina
伴侶同遊
2023年10月4日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Es una buena opción de hospedaje, es muy céntrica y está limpia
Carolina
Hotel Central 於 2023年10月4日的回應
Dear Carolina, Thank you for taking the time to review your stay with us. We are happy to hear that you enjoyed our central location and the cleanliness of the rooms, which is something we strive for !We look forward to welcoming you again.Kind regards,Hotel Central
6/10 一般
Patrick
2023年10月3日
讚好:職員與服務
Had a room for three. The bed coming from the wall was resting on one leg that was loose and the bed bounced every time you moved. Party goers last the whole night which can be heard from window; not a good night sleep.
Patrick
於 2023 年 9 月住了 2 晚
Hotel Central 於 2023年11月2日的回應
Dear Patrick,Thank you for having taken the time to review your stay with us. We are sorry to hear about the pull down bed, which caused discomfort. We have fixed the issue in the mean time and thank you for having it brought up.Unfortunately, we have no influence on the people outside, but we provide earplugs, so that you can enjoy a nice night of sleep even with our very central location. Kind regards,Hotel Central
8/10 不錯
Aymard
2023年9月30日
讚好:整潔度、職員與服務和住宿狀況
Aymard
於 2023 年 9 月住了 1 晚
Hotel Central 於 2023年10月3日的回應
Dear Aymard, Thank you for having taken the time to review your stay with us. We are happy to see that you enjoyed staying with us and look forward welcoming you again.Kind regards,Hotel Central
4/10 欠佳
Jonathan
伴侶同遊
2023年9月27日
讚好:職員與服務
不滿:設施服務和住宿狀況
Very small room with toilet next to main door. In need of updating, curtains did not keep out light and not functional. No storage for clothes and no air con. It was over 23 degrees.
Jonathan
於 2023 年 9 月住了 1 晚
Hotel Central 於 2023年11月2日的回應
Dear Jonathan, Thank you for having taken the time to review your stay with us. We are sorry to hear that the room was not to your liking. All our rooms have both curtains and blinds, do not hesitate to come to the reception to help you out if needed !The room you booked unfortunately,y did not have a AC, but we have other rooms which have !Do not hesitate to visit our website to find more about them. Sincerely,Hotel Central
8/10 不錯
Sarah
2023年9月24日
Sarah
於 2023 年 9 月住了 1 晚
Hotel Central 於 2023年9月28日的回應
Dear Sarah, Thank you for having taken the time to review your stay with us. We are glas you enjoyed your stay and our General location!We are looking forward to welcoming you again. Kind regards,Hotel Central
8/10 不錯
Michael J
2023年9月24日
Michael J
於 2023 年 9 月住了 1 晚
Hotel Central 於 2023年9月28日的回應
Dear Micheal, Thank you for having taken the time to review your stay with us. We are glas you enjoyed your stay and our General location!We are looking forward to welcoming you again. Kind regards,Hotel Central
4/10 欠佳
Diane
2023年9月22日
不滿:職員與服務、住宿狀況和客房舒適度
Thin Walls & Rude French Receptionist
The room's walls were very thin and we had chatty next door neighbors whi came in late and woke up early. Rather noisy centre. Good location though.
Diane
於 2023 年 9 月住了 1 晚
Hotel Central 於 2023年9月23日的回應
Dear Diane, Thank you for having taken the time to review your stay. We are sorry to hear that your neighbors were chatty, do not hesitate to come to the reception, so we can do something about it ! We also provide earplugs in every room in case of noise in the nights.Our hotel is in the city center just a minute away from everything. We are glad you anjoyed our location. Kind regards,Hotel Central
8/10 不錯
Laurie
家人同遊
2023年9月20日
讚好:整潔度、職員與服務、設施服務和住宿狀況
location was great in the old part of the city. It was easy to walk to the lake, cathedral, restaurants, coffee. THe room was definitely "compact' but worked great for our needs. It is quite noisy at night, so the provided earplugs were a nice touchl
Laurie
於 2023 年 8 月住了 2 晚
Hotel Central 於 2023年9月23日的回應
Dear Laurie,Thank you for having taken the time to review your stay with us. We are happy to hear that you enjoyed your stay and the central location we have !Kind regards,Hotel Central
4/10 欠佳
Maja Hornstrup
2023年9月18日
讚好:職員與服務
不滿:住宿狀況和客房舒適度
Maja Hornstrup
於 2023 年 9 月住了 1 晚
Hotel Central 於 2023年9月23日的回應
Dear Maja, Thank you for having taken the timw to review your stay. Please let us know how we could have made your stay more enjoyable. We strive for a always better guest experience.Kind regards,Hotel Central
10/10 優異
Jennifer
2023年9月13日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Jennifer
於 2023 年 9 月住了 2 晚
Hotel Central 於 2023年9月14日的回應
Dear Jennifer, Thank you for having taken the time to review your stay with us.And we appreciate the 5 out of 5 score !Looking forward to welcoming you again. Kind regards,Hotel Central
8/10 不錯
Pietro
家人同遊
2023年9月10日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Sobre todo y muy buena disposición del personal siempre apoyando
Pietro
於 2023 年 9 月住了 1 晚
Hotel Central 於 2023年9月11日的回應
Dear Pietro, Thank you for taking the time to review your stay with us. We are glad to hear that you enjoyed the service our staff provides ! Kind regards,Hotel Central
10/10 優異
Yoshiaki
2023年9月7日
讚好:整潔度、職員與服務和住宿狀況
ホテルのロケーションとコストパフォーマンスは素晴らしい
Yoshiaki
於 2023 年 9 月住了 3 晚
Hotel Central 於 2023年9月8日的回應
Dear Yoshiaki,Thank you for having taken the time to review your stay with us. We are glad to hear that you enjoyed our Central location, just 1 minute away from the Old Town. Kind regards,Hotel Central
6/10 一般
Bennie (Independence)
家人同遊
2023年9月6日
讚好:整潔度和職員與服務
不滿:設施服務和住宿狀況
The property is in an excellent location for sightseeing, walking and dining. However, the room had poor lighting, not enough electrical outlets, a shelf was coming loose from the wall, and there was noise outside all night long.
Bennie
於 2023 年 9 月住了 3 晚
Hotel Central 於 2023年9月6日的回應
Dear Bennie, Thank you for having taken the time to review your stay with us. We benefit from a very Central location, with which you can be in the Old Town of Geneva in less than a minute !Thank you for the comments regarding the lighting, outlets and shelf, we will look into these matters !Sincerely,Hotel Central
8/10 不錯
Issa
2023年9月1日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Hôtel très sympathique et proche de tous.
Issa
於 2023 年 8 月住了 2 晚
Hotel Central 於 2023年9月6日的回應
Bonjour Mme Issa,Nous vous remercions pour avoir pris le temps de noter votre séjour avec nous.Effectivement, nous sommes situés au pied de la Vieille Ville et proche de tous les commerces. Cordialement,Hotel Central
10/10 優異
Shannon
家人同遊
2023年9月1日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
We loved our stay!!! The kids were t
Shannon
於 2023 年 8 月住了 2 晚
Hotel Central 於 2023年9月6日的回應
Dear Shannon, Thank you for having taken the time to review your stay with a 10 out of 10 !We are glad to hear that you enjoyed the service provided by our staf !Kind regards,Hotel Central
10/10 優異
Pihong
伴侶同遊
2023年8月26日
讚好:整潔度、職員與服務和住宿狀況
We enjoyed the place, where is in the center of Geneva. Walking distances to everything. The staff are friendly and helpful. Highly recommended.
Pihong
於 2023 年 8 月住了 3 晚
Hotel Central 於 2023年8月26日的回應
Dear Pihong, Thank you for your 5 out 5 review ! We are happy to hear that you enjoyed the location of the Hotel and the service our staff provides !We look forward to welcome you again in the future.Kind regards,Hotel Central Team
6/10 一般
Mai (Seattle)
家人同遊
2023年8月25日
不滿:設施服務和住宿狀況
We were shocked that our door to the bathroom was the front door of tbe hotel. Literally we walked into the bathroom when you enter the room.
Mai
於 2023 年 8 月住了 2 晚
Hotel Central 於 2023年9月6日的回應
Dear Mai, Thank you for having taken the time to review your stay. Our Double Compact rooms have the special feature that you have to enter through the bathroom to gain acces to the rooms. This is due to the special architecture of the building. But we have a lot of other rooms which do not have this feature. Sincerely,Hotel Central
2/10 很差
William
2023年8月25日
William
於 2023 年 8 月住了 1 晚
Hotel Central 於 2023年9月14日的回應
Dear William, Thank you for leaving a review. We are sorry that we didn't meet your expectations.May we ask why you left a negative review? Knowing why will help us solve any issues for you, as well as improve our service for you and other customers going forward.Sincerely,Hotel Central
8/10 不錯
jose
家人同遊
2023年8月20日
讚好:整潔度、職員與服務和住宿狀況
Bien localizado
jose
於 2023 年 8 月住了 1 晚
Hotel Central 於 2023年8月26日的回應
Dear Jose,We appreciate you taking the time to leave us a 4-star review. And are happy to hear that you enjoyed our location. We hope to welcome you back again soon!Kind regards,Hotel Central Team
4/10 欠佳
Cecilia
伴侶同遊
2023年8月7日
不滿:整潔度、設施服務和住宿狀況
This is not a proper hotel. Our room was tiny and the bathrooms was at the entrance of our room. Two people could not comfortably stay here. Would not recommend for the price.
Cecilia
於 2023 年 8 月住了 2 晚
Hotel Central 於 2023年9月6日的回應
Dear Cecilia,Thank you for having taken the time to review your stay. We are sorry to hear that, the hotel didn't suit your expectations. Because of the special architecture of the building, you have to enter through the bathroom when walking into our double Compact rooms. But we have a lot of other rooms, in which you don't have that feature. Do not hesitate to contact us to find out out more about them.Sincerely,Hotel Central
10/10 優異
Anthony
2023年7月31日
Anthony
於 2023 年 7 月住了 1 晚
Hotel Central 於 2023年8月26日的回應
Dear Anthony, We appreciate you taking the time to leave us a 5-star review. We hope to welcome you back again soon!Kind regards,Hotel Central Team
8/10 不錯
Christer
2023年7月20日
讚好:整潔度、職員與服務和住宿狀況
Christer
於 2023 年 7 月住了 1 晚
Hotel Central 於 2023年7月21日的回應
Dear Christer,Thank you for reviewing your stay with us. We appreciate the 8 out of 10 rating. Kind regards,Hotel Central
8/10 不錯
Ivelisse
家人同遊
2023年7月19日
讚好:整潔度、職員與服務和住宿狀況
Staff was very helpful and sweet. You are provided transportation cards so you do not need to pay for public transportation during your stay.
Ivelisse
於 2023 年 7 月住了 2 晚
Hotel Central 於 2023年7月19日的回應
Dear Ivelisse, Thank you for having taken the time to review your stay. We are glad you enjoyed the service of our staff and the free public transport cards for Geneva. We look forward welcoming you again. Kind regards,Hotel Central
10/10 優異
Steve
多人同遊
2023年7月15日
讚好:整潔度、職員與服務和住宿狀況
It was a base for our trip, in an excellent position. Clean tidy. The person on the front desk was very personable and gave very good advice.
Steve
於 2023 年 7 月住了 2 晚
Hotel Central 於 2023年7月16日的回應
Dear Steve, Thank you for having taken the time to review your stay with us. We are glad to hear that you appreciated the location, cleanliness and staff. We look for ward to welcoming you again.Kind regards,Hotel Central
10/10 優異
Robert
2023年7月14日
Robert
於 2023 年 7 月住了 1 晚
Hotel Central 於 2023年7月16日的回應
Dear Robert, Thank you for having taken the time to rate your enjoyable stay with us with 10 out of 10. We appreciate it.Kind regards,Hotel Central
10/10 優異
Michelle
家人同遊
2023年7月8日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Incredible value for an affordable price!
We had a beautiful room overlooking the street activity on Rue de la Confederation! Location is fantastic. Staff were all very nice. Room was spacious and the A/C kept us cool on a humid day in July. Would totally book again!
Michelle
於 2023 年 7 月住了 1 晚
Hotel Central 於 2023年7月9日的回應
Dear Michelle, Thank you for having taken the time to review your stay with us. We are glad to heart that you enjoyed the city view, the friendliness of the staff and AC in the Double Standard room. We are looking forward to welcome you again !Kind regards,Hotel Cenrtal
10/10 優異
Joshua
家人同遊, 商務旅客, 多人同遊
2023年7月7日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Amazing, but…
The location was great, and the staff was wonderful. Our only issue was someone had smoked on our balcony, and the used cigarettes were left on the ground on the balcony.
Joshua
於 2023 年 7 月住了 1 晚
Hotel Central 於 2023年7月9日的回應
Dear Joshua, Thank you for taking the time to review your stay with us.We are happy to hear that you enjoyed the location and the staff !Thank you for pointing out the issue with the cigarette buds on the balcony, we will see to it that it doesn't happen again.Kind regards,Hotel Central