花灑/浴缸組合、名牌梳洗用品、風筒、浴袍

日內瓦威爾遜總統豪華精選酒店的評價

5 out of 5

評價

8.8

優異

10 分評分,優異;167 則評價中有 101 則" "
8 分評分,不錯;167 則評價中有 44 則" "
6 分評分,一般;167 則評價中有 11 則" "
4 分評分,欠佳;167 則評價中有 7 則" "
2 分評分,很差;167 則評價中有 4 則" "

9.4/10 

整潔度

9.2/10 

職員與服務

8.4/10 

設施服務

9.0/10 

住宿狀況

8.0/10 

環保程度

評價

8/10 不錯

真實旅客

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
非常好的酒店
酒店都很满意,我们去的时候可能是旺季,价格偏高,如果能低一些的话就更好了

10/10 優異

shing chiu sunny

讚好:整潔度、職員與服務、住宿狀況和客房舒適度

8/10 不錯

GUANGREN (济南)

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
位置不错,在日内瓦湖畔,总体条件还不错,只是感觉性价比较低,早餐价格超贵。

10/10 優異

Linda

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
is good for everyone to staying
the hotel is near by lake, the scenery is very beautiful, the desk staff are very kind and nice people, the room is very large and comfortable, bathroom is very clean, the hotel is very close to the city and main station, very convenient.

10/10 優異

Nehemia

於 2023 年 5 月住了 1 晚

8/10 不錯

BORIS

伴侶同遊
讚好:整潔度、設施服務和住宿狀況
Good rooms
於 2023 年 5 月住了 1 晚

10/10 優異

Jill

於 2023 年 3 月住了 1 晚

8/10 不錯

Frances

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
We had a wonderful stay at the hotel, staff were friendly and helpful. The breakfast Buffett was the best we have ever seen they thought of absolutely everything it was a real treat. The room could have been better we had two single beds pushed together but the head board for one of the beds was stuck to the wall so I had no headboard which was uncomfortable. A kettle and tea bags would have been a nice addition to the room as we don’t drink coffee
於 2022 年 9 月住了 2 晚
Guest Relation Department 於 2022年9月19日的回應
Dear Frances,On behalf of the entire team, we would like to thank you for sharing your experience about your recent stay at the President Hotel.We are always happy to hear back from our guests, as it helps us improve. Your feedback has been shared with the entire hotel.We hope to welcome you again soon!Sincerely,Guest Relation Department

10/10 優異

Rhonda

家人同遊
讚好:整潔度、職員與服務和住宿狀況
The hotel itself was beautiful and we were happy with our room. The only drawback to the hotel in our opinion were the prices in their restaurants - very expensive. All of Geneva is expensive, but this was more so.
於 2022 年 6 月住了 3 晚
Guest Relation Department 於 2022年6月27日的回應
Dear Mr. Rhonda, Thank you very much for your last visit and for your feedback. We remain at your disposal and we hope te welcome you back soon to the President Wilson Hotel. Regards,

6/10 一般

Mikael

讚好:整潔度、住宿狀況和客房舒適度
不滿:職員與服務
Bel endroit, mauvais service
Bel hôtel idéalement placé mais le service laisse à désirez, le personnel est peu arrangeant, propose jamais de solutions suffisantes à vos problèmes malgré un prix des chambres relativement haut c’est décevant venant d’un établissement de cet importance. Si vous aimez les services de luxe attentionnés vous ne le trouverez pas ici, une erreur peu arrivé mais ils les cumulent, j’espère que la prochaine fois ça sera mieux !
於 2022 年 6 月住了 1 晚
Guest Services Department 於 2022年6月14日的回應
Cher Mikael, Nous vous remercions d'avoir pris le temps de laisser un commentaire sur expedia et partager ainsi votre expérience. Nous sommes désolé que votre séjour n'ait pas été à la hauteur de vos attentes et sachez que la situation que vous nous décrivez n'est pas caractéristique du niveau de service que nous avons l'habitude de prodiguer à nos clients. Nous espérons avoir le plaisir de vous accueillir à nouveau lors d'un prochain séjour et vous faire ainsi oublier cette expérience.

8/10 不錯

KHOLOOD

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
الفندق في غاية الروعه يبعد قليلا للسنتر تقريبا مسافة ربع ساعه مشي اواقل يوجد به مطعم لبناني الاكل كان لذيذ بس يعيبه موقع المطاعم الفطور والمطعم اللبناني كلهم بدون اطلاله
於 2022 年 5 月住了 2 晚

10/10 優異

Jorge (San Anotnio)

多人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
The hotel is great, beds are comfy and the area and views around the hotel are amazing.
於 2022 年 5 月住了 1 晚
Guest Relations 於 2022年5月17日的回應
Dear Mr Jorge, We would like to thank you for sharing your positive feedback. We are very happy to learn that the hotel, its rooms and its location were up to your standards. We hope to welcome you back at the President Hotel very soon. Best regards, Guest Relations

2/10 很差

Saad

家人同遊
讚好:整潔度和客房舒適度
不滿:職員與服務
於 2022 年 5 月住了 1 晚

10/10 優異

Enag

多人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2021 年 11 月住了 2 晚

10/10 優異

Jessie

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Good location
Very nice hotel easy access with everything
於 2022 年 1 月住了 1 晚

2/10 很差

Fernando

讚好:整潔度和職員與服務
不滿:住宿狀況和客房舒適度
Bad Wi-Fi, dangerous Sharp glass furniture.
I booked his hotel because of flight cancellation from Switzerland to United States so it was an emergency situation. The Wi-Fi connection was extremely important and the hotel Wi-Fi connection was horrible. Frustrating as I tried to fill out government Covid apps for travel with their poor Wi-Fi internet service constantly disconnecting. I was grateful for early check in for my room because of my flight cancellation. My hotel room had dangerous sharp glass panels covering the furniture. The corner glass cover edge by the tv furniture stand Scratch my hand and almost cut open. That glass corner was inches to cutting a large laceration near soft tissue of my forearm.
於 2021 年 12 月住了 1 晚
Juliette - Guest relation Manager 於 2021年12月7日的回應
Dear Mr Fernando, Thank you for taking the time to share your experience about your stay at the President Wilson hotel. Indeed we always appreciate to get comment from our guest, so that we are able to better improve and keep our standard constantly. I deeply show my apology about any inconvenience you have experienced with the wifi connection and with the sharp glass panels into your room. Be sure that all your comments have been taken into consideration. We are very concerned about your feedback and we will be pleased to get in touch directly with you at your convenience in order to organize your future visit in Geneva and make your last experience forgettable Best regards,

10/10 優異

Rishi

商務旅客
讚好:整潔度、職員與服務和住宿狀況
於 2021 年 11 月住了 1 晚
Guest Relation Department 於 2021年11月8日的回應
Dear Mr Rishi, We thank you for taking the time to share your experience and impressions about your stay on Expedia. We are very pleased to see that you enjoyed your stay with us. Indeed, the most rewarding for us is when our guests are satisfied and feel like at home when staying in our hotel and we are constantly working on improving our service. We sincerely hope to have the pleasure of welcoming you back soon and in the meantime, we invite you to follow us on Facebook, Twitter or Instagram in order to be informed of our latest news and offers. With best regards, Guest Relation Department

6/10 一般

Saeed

多人同遊
They did not allow us to use the spa and the pool :( was sad plus they did not welcome us since we reached the hotel they were not friendly at the check in.
於 2021 年 10 月住了 2 晚
Juliette DECRION - Guest Relation Manager 於 2021年11月8日的回應
Dear Mr Saeed, Thank you for taking your time to share your experience on Expedia.. Be assured that your comments have been shared with the team. We feel very sorry that your stay at the President Wilson Hotel did not meet your expectations nor reflect the usual standards and quality of services we provide to our guests. We are very concerned about your feedback and we will be pleased to get in touch directly with you at your convenience in order to organize your future visit in Geneva and make your last experience forgettable Best regards,

8/10 不錯

VIko

商務旅客
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Nice but not modern
Hotel is nice and neat, it had better days
於 2021 年 10 月住了 2 晚
Juliette DECRION - Guest Relation Manager 於 2021年11月8日的回應
Dear Viko, We thank you for taking the time to share your experience and impressions about your stay on expedia. We hope to have the pleasure to welcome you again soon. Best regards,

10/10 優異

Ruben

商務旅客
讚好:整潔度、職員與服務和住宿狀況
A
於 2021 年 10 月住了 2 晚
Guest Relation Department 於 2021年10月20日的回應
Dear Mr Ruben, We really thank you for taking the time to evaluate our service on Expedia. We are delighted to read that you enjoyed your stay with us as this is what we aim for. We all look forward to have the pleasure of welcoming you back in the future. Should you wish to receive our latest news and offers, we invite you to follow us on Facebook, Twitter or Instagram. With best regards, Guest Relation Department

10/10 優異

Milos

於 2021 年 10 月住了 4 晚

8/10 不錯

Shan (Longmeadow)

讚好:職員與服務、設施服務和住宿狀況
於 2021 年 9 月住了 3 晚

10/10 優異

Ahmad

讚好:整潔度、職員與服務、設施服務和住宿狀況
Excellent location and restaurants with friendly staff
於 2021 年 10 月住了 1 晚
Guest Relation Department 於 2021年10月20日的回應
Dear Mr Ahmad, We would like to thank you for having chosen the President Wilson Hotel during your recent trip to Geneva, Switzerland, and for your great feedback on Expedia. We are always very happy to receive positive feedback from our guests. Furthermore, we are truly happy to know that you appreciated your stay as well as the services of the hotel, and indeed the hotel is ideally located on the Lake Léman of Geneva. We are grateful for your comments as they help us improve quality and service as it is a priority for us to provide only the best to our customers. We hope to welcome you back to the President Wilson hotel very soon for another great stay with us. Yours Sincerely, Guest Relation Department

4/10 欠佳

David

讚好:整潔度和客房舒適度
不滿:住宿狀況
Definitely not 5-star!
This is definitely no longer a 5-star property and there are much better choices in the same area. The property is in desperate need of a full renovation, the rooms are showing a lot of wear and tear and the bathrooms are direct from the 1990's. Service is fine but nothing spectacular. Housekeeping was very inconsistent with toiletries not being refilled and coffee and glass wear not being replaced on multiple days. These were attended to when notified, but you should not need to do that at a 5-star property. No benefit for being a Bonvoy Gold Member - not recognized when checking in and simply told no when I asked for the complimentary upgrade membership is supposed to entitle you to even though they clearly weren't at full capacity. Warning that parking is 40 CHF per day and there is no other option. We stayed at other 4 or 4.5 star properties during our 2 week trip in Switzerland and this was by far the worst. I would avoid this property until a major overhaul is completed.
於 2021 年 9 月住了 3 晚
Juliette Guest Relation Manager 於 2021年9月29日的回應
Dear Guest, It has been a pleasure welcoming you to the President Wilson Hotel and I would like to extend our sincere apologies for the inconvenience you have experienced last night. It is not reflecting the quality and standards we are usually providing to our valued guest and we would like to assure you that the necessary actions have been done with the team to avoid this kind of shortcomings in the future. We would be pleased to welcome you back on another occasion assuring you our best care and attention and we remain at your entire disposal should you wish to contact us via the following email address guestservices@hotelpwilson.com. Best regards,

10/10 優異

LUIS

於 2021 年 9 月住了 1 晚

8/10 不錯

真實旅客

讚好:整潔度、職員與服務、設施服務和住宿狀況
Great location , quiet and great staff always ready to help
於 2021 年 7 月住了 3 晚

10/10 優異

真實旅客

讚好:整潔度、職員與服務、設施服務和住宿狀況
於 2021 年 5 月住了 1 晚

10/10 優異

真實旅客

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Superbe hôtel si tu es juste en face du lac Léman
Superbe hôtel si tu es juste en face du lac Léman à cinq minutes à pied du centre-ville et malgré les conditions Covid, un très bon accueil
於 2021 年 4 月住了 2 晚
Guestservices 於 2021年5月10日的回應
Madame, Monsieur, Merci pour votre séjour et pour votre aimable commentaire. Dans l'attente de vous accueillir de nouveau. Cordialement

4/10 欠佳

真實旅客

伴侶同遊
不滿:整潔度和設施服務
Lage: hat uns gefallen Service: stets freundliche Angestellte Room service: mässig, komplizierte Frühstück-Bestellung im Zimmer, zu wenig Auswahl Preis: hoher preis, buchung via ebookers Zimmer: gut, jedoch ringhöriges zimmer
於 2021 年 4 月住了 3 晚
Guestservices 於 2021年5月2日的回應
Thank your for your feedback !

10/10 優異

真實旅客

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
👍
於 2020 年 9 月住了 1 晚
Guestservices 於 2020年9月15日的回應
Thank you for your stay !

2/10 很差

olivera

不滿:整潔度、職員與服務和住宿狀況
I was sick send back from hospital.The hotel asked me to leave in 1h.I had nowere to go,it was sunday.I said why cant I stay one more night ans it was all payed.and nothong can hapen till I ger orginezed.They said they dont care if I am un well and I must leave now.It is shocking.
於 2020 年 4 月住了 4 晚

2/10 很差

Yassine

於 2020 年 4 月住了 1 晚

10/10 優異

Robert

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Geneva's best
Very comfortable stay, and excellent friendly service.
於 2020 年 3 月住了 1 晚
Guest Services 於 2020年3月10日的回應
Dear Mr. Robert, Thank you very much or your recent visit to the President Wilson Hotel. We are glad you have lovend your stay with us. We are looking forward to welcoming you back very soon Regards,

10/10 優異

annick

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Week-end amoureux
Séjour magnifique. Personnel très accueillant agréable et attentionné. Très bel hôtel. Très bon restaurant et super brunch
Bayview
Bayview
Bayview
Bayview
於 2019 年 12 月住了 3 晚
Guest Services 於 2019年12月11日的回應
Chère Annick, Merci pour votre récent séjour à l'Hôtel Président Wilson. Toute l'équipe sera ravie d'apprendre que vous avez passé un magnifique weekend avec nous. Nous espérons avoir la chance de cous accueillir de nouveau très prochainement. Très cordialement

10/10 優異

真實旅客

伴侶同遊, 商務旅客
讚好:整潔度、職員與服務、設施服務和住宿狀況
Sehr freundliches, zuvorkommendes und hilfsbereites Personal. Sehr feines Essen. Sehr gutes Frühstücksbuffet.
於 2019 年 10 月住了 2 晚
Guest services 於 2019年11月4日的回應
Dear Guest, Thak you for your recent visit and for your wonderful feedback. We are happy to read that you loved your stay with us and we are looking forward to welcoming you back soon. Regards,

10/10 優異

真實旅客

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Excellent staff service which make you feel very welcome. Stylish rooms but could improve on amenities like adding slippers , toothbrush and toothpaste. Could also improve on variety of buffet breakfast.
於 2019 年 9 月住了 2 晚
Guest Services 於 2019年9月19日的回應
Dear Guest, Thank you very much for your recent visit to the President Wilson Hotel and for your feedback. All the team will be glad to know they have contributed to make your stay memorable. We have duly noted your comment regarding our amenties and we are looking forward to welcoming you back very soon. Regards,

4/10 欠佳

真實旅客

伴侶同遊, 商務旅客
不滿:職員與服務和設施服務
Disponibilidad de la habitación muy tardía , Vista al lago obstruida por un domo de la terraza, Precio muy alto por una pequeña habitación No dispone de refrigerador La calefacción apagada por ser centralizada , habitación húmeda
於 2019 年 9 月住了 2 晚

10/10 優異

真實旅客

讚好:整潔度、職員與服務、設施服務和住宿狀況
於 2019 年 8 月住了 1 晚
Guest Services 於 2019年8月25日的回應
Dear Guest, Thank you for your recent visite and for your comment. We are looking forward to welcoming you back soon. Regards,

10/10 優異

Sebastian

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2019 年 8 月住了 3 晚
Guest Relations 於 2019年8月20日的回應
Dear Sebastian, Thank you very much for your recent visit and for your feedback. We hope to welcome you back very soon Regards,

8/10 不錯

Keith

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2019 年 8 月住了 3 晚
Guest relations 於 2019年8月14日的回應
Dear Mr. Keith, Thank you for recent stay at the President Wilson and for your feedback. We are looking forward to welcoming you back very soon. Best regards,

10/10 優異

真實旅客

讚好:整潔度、職員與服務、設施服務和住宿狀況
於 2019 年 8 月住了 2 晚
Guest relations 於 2019年8月12日的回應
Thank you for your visite ! We hope to see you back very soon, regards

10/10 優異

Olivier

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2019 年 7 月住了 2 晚
Guest services 於 2019年7月27日的回應
Dear Olivier, Thank you for nice review We hipe to welcoming you back very soon to the President Wilson Hotel Regards,

8/10 不錯

真實旅客

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
제네바 레만호 최고의 뷰
호텔 위치도 좋고 서비스, 방에서 본 뷰, 룸크기 모든게 좋았습니다 제네바에서 레만 호수를 즐길 수 있는 최고의 호텔
於 2019 年 6 月住了 2 晚
Gary 於 2019年6月23日的回應
Dear Guest, Thank you for your nice feedback. We are looking forward to welcoming you back ! Regards, Guest Relation

8/10 不錯

eve

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Nice hotel with great staff, service and food.
Hotel was very nice for my business trip.
於 2019 年 5 月住了 7 晚
Guest services 於 2019年6月10日的回應
Dear Guest, We all thank you for your stay an for your nice comment. We duly hope to welcome you back very soon to the President Wilson Hotel

8/10 不錯

真實旅客

伴侶同遊, 商務旅客
讚好:整潔度、職員與服務、設施服務和住宿狀況
Great venue.. very professional and friendly staff. Hellishly pricey.
於 2019 年 5 月住了 1 晚
Guest services 於 2019年6月3日的回應
Dear guest, Thank you for your valuable feedback and for your last visit with us. We are happy to read you have enjoyed your stay at the President Wilson Hotel. We are looking forward to welcoming you back soon Regards,

10/10 優異

Elsye

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2019 年 5 月住了 3 晚
Guest Services 於 2019年6月3日的回應
Dear Elyse, Thank you for your recent visite and for your nice review. We are looking forward to welcoming you back very soon. Regards

10/10 優異

fahad

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Great Hotel, Services and location
Great Hotel, Services and location .
於 2019 年 4 月住了 4 晚
Giest services 於 2019年4月15日的回應
Thank you for your feedback ! we hop to see you again very soon !

10/10 優異

Brayan

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2019 年 3 月住了 1 晚
Guest Services 於 2019年4月3日的回應
Dear Mr. Brayan, Thank you very much for your last visit and for your feedback. We remain at your disposal and we hope te welcome you back soon to the President Wilson Hotel. Regards,

10/10 優異

YH

商務旅客
讚好:整潔度、職員與服務和住宿狀況
スタッフが気さくな対応で、サービスも良かった
於 2019 年 3 月住了 3 晚
Guest services 於 2019年3月23日的回應
Dear Yh, Thank you for your visite and for your nice comment. We are looking forward to welcoming you back very soon Regards,

4/10 欠佳

真實旅客

讚好:整潔度
不滿:設施服務
於 2019 年 3 月住了 1 晚