My staff had taken a few of our individuals up, as one loves log cabins. (The place is beautiful!) Had a little trouble getting there, finding the way, but the phone number provided was answered quickly and was helpful. While there we had a little hiccup, but we called the number and were taken care of quickly and professionally. The fact that our calls were answered quickly when we had needed to call, meant alot and the that our issue was addressed so quickly was so wonderful. We are thinking of making this an annual weekend getaway here!! Absolutely recommended for your weekend stay!