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日內瓦勃朗峰遠景出租公寓的評價

3 out of 5
日內瓦勃朗峰遠景出租公寓
15 Rue De Berne, Geneva

評價

9.0

卓越

10 分評分，優異；230 則評價中有 137 則" "
8 分評分，不錯；230 則評價中有 67 則" "
6 分評分，一般；230 則評價中有 17 則" "
4 分評分，欠佳；230 則評價中有 4 則" "
2 分評分，很差；230 則評價中有 5 則" "

9.4/10 

整潔度

9.0/10 

職員與服務

8.2/10 

設施服務

9.2/10 

住宿狀況

8.8/10 

環保程度

評價

4/10 欠佳

MAN HIN

讚好：職員與服務
不滿：設施服務和住宿狀況
Room ventilation not good. Check out time at 10am seems a bit early based on my experience with other hotel stay. The hotel use access code instead of a room card. Not my type. General feeling is I expect a better management by Mont Blanc. The good thing is this hotel is near to the Geneva Station. Good for you in case you need catch a train in the morning.
於 2023 年 11 月住了 1 晚

6/10 一般

FENG

於 2023 年 9 月住了 1 晚

10/10 優異

真實旅客

家人同遊
讚好：整潔度、職員與服務和住宿狀況
- High security, both the lift and the corridor must have a room card to enter - Simple breakfast is provided - Polite and friendly staff - Close to the train station, convenient to and from airport - Clean and space-able room
於 2019 年 4 月住了 1 晚
Lucia Duarte, Front Office 於 2019年5月18日的回應
Dear Guest,I would like to thank you for taking the time to review the Ibis Styles Mont Blanc Geneve on Expedia Community, and of course for choosing our property. Guest feedback is so extremely important to us and I am delighted that you had such a great time with us. I very much hope you shall be visiting Geneva in the near future and in turn have the pleasure of welcoming you back to your new Geneva home. Regards, Lucia Duarte, Front Office

10/10 優異

Yiaochung

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2018 年 9 月住了 1 晚
Lucia Duarte, Front Office 於 2018年9月22日的回應
Dear Yiaochung, We appreciate your compliments of us following your recent stay at Ibis Styles Geneve Mont Blanc, and thank you for sharing your experience with fellow Expedia.com travellers.  Kind regards, Lucia Duarte, Front Office

6/10 一般

真實旅客

讚好：整潔度、住宿狀況和客房舒適度
提前半个多月定了两晚立即付款不退款的standard room，结果去前台以后告诉我们没有多余房间了，然后我们表示哪也不去以后居然又有房间了！真是好笑呵呵，I think maybe they just don't wanna Asian guys or the people who can't speak French to check-in
General Manager 於 2016年10月22日的回應
Dear Guest, Firstly, I would like to thank you for taking the time to post your review. Moreover, I want to explain you that our team does his best to give the best services to our customers to reply as better as possible everyday. We think that there was perhaps a misunderstanding at the Check-in. We hope to see you soon again in your next trip in Geneva to give you our apologizes and welcome you as An Ibis Style's Guest! Thank you for your comprehension. Best regards.

10/10 優異

Guennadi

讚好：整潔度、職員與服務、設施服務和住宿狀況
Pleasant stay. Room is clean and newly renovated. Staff is friendly. Many personal thanks to Sonise, who resolved some issues with my check-in quickly and professionally. Please keep in mind, that afterhours nobody is on reception, and entrance door is locked, so please pay attention to access code, which they email you with booking confirmation.
於 2024 年 3 月住了 5 晚

10/10 優異

Ievgen

讚好：整潔度、職員與服務和住宿狀況
All good
於 2024 年 3 月住了 2 晚

2/10 很差

Elie

不滿：職員與服務
Bad service
I arrived to the train station with my bags. I walked all the way to the hotel. Front door was locked. I called the mumber on the door to check in but no one answered. I walked all the way to the other location to check in and then walked back (again with bags). When I told the guy who checked me and I showed him the (many) emails I received from property with none mentioning about check in, he said: “we can’t control the website”. And they require you send your passport by email prior to arrival which is completely unsafe to do.
於 2024 年 2 月住了 2 晚
Tam 於 2024年2月9日的回應
Dear Elie, Thank you for having taken the time to express your feelings following your recent stay at VISIONAPARTMENTS. I am very sorry to know you had an inconvenient experience with us and I would like to thank you for giving us the chance to make things right.My colleague was right to say that, because hotels.com is a partner with expedia, who is our direct partner. So in Hotels.com, we are not able to modify, adjust the information. But we will talk to them ASAP. We hope next time, we will be able to deliver you a better service. Best regards, Tam GeigerProperty Manager

6/10 一般

Rolf

讚好：住宿狀況
不滿：職員與服務
Very good location. Service hours NOT respected! Poor parking opportunities
於 2024 年 1 月住了 1 晚
VISIONAPARTMENTS team 於 2024年1月12日的回應
Dear RolfThank you for taking the time to leave the review. We are thrilled to hear that the location was on point!It is one of the key concepts to us, so it makes us happy that it satisfied you. When it comes to the issues you have mentioned, if there is no service on site, you can always contact our Customer Service line, being open 24/7h, they are always here to help you with any issues you report. We hope to have you as our guest again in the future. Best regards, Your VISIONAPARTMENTS team.

8/10 不錯

Melina

於 2023 年 12 月住了 4 晚

10/10 優異

Vivian

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Close to train station and bus station so it was easy to travel in and out of the city to explore different cities or countries
於 2023 年 12 月住了 2 晚

10/10 優異

Cathy

於 2023 年 11 月住了 1 晚

10/10 優異

Herbert

商務旅客
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Amazing
Excellent option. Different options of markets, restaurants and cafés close to it. 5 min walking from the principal station.
於 2023 年 11 月住了 4 晚

6/10 一般

Jason

家人同遊
close to Geneva train station, however very unusual reception arrangements for luggage deposit. i had to provide a time for them to collect my luggage. doesn’t make alot of sense since the reception states it’s open between 9-6pm.

10/10 優異

Marino

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Convenient location. Within 5 minutes of Genevé Train Station! Ideal for tourists planning to take day trips out of Geneva. Sufficiently equipped with facilities.
於 2023 年 10 月住了 2 晚

10/10 優異

真實旅客

讚好：整潔度、住宿狀況和客房舒適度
於 2023 年 10 月住了 1 晚

10/10 優異

Ian

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
The staff were very polite and helpful . They arranged for our luggage to be held for the day and made some tourist suggestions.
於 2023 年 10 月住了 1 晚

10/10 優異

Phillip

伴侶同遊
讚好：整潔度、職員與服務和住宿狀況
PROS: Great location with lots of cafes/restaurants at doorstep. Comfortable & quiet. Excellent & very accomodating staff. Free laundry facilities- great for travellers to catch up with washing. CONS: Lack of storage space. No ice available on premises - had to go to sister property 400 m away if you wanted ice.
於 2023 年 9 月住了 2 晚

10/10 優異

Karim

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Convenient and nice staff
於 2023 年 9 月住了 3 晚

10/10 優異

Alek

家人同遊, 多人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
.
於 2023 年 9 月住了 3 晚

10/10 優異

Manon

於 2023 年 9 月住了 1 晚

10/10 優異

Dennis

於 2023 年 6 月住了 1 晚

8/10 不錯

martin

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Apartment is located in city center, close to the lake and tourist areas. Rooms are a little noisy, because they face the city street.
於 2022 年 9 月住了 1 晚

8/10 不錯

Guglielmo

商務旅客
讚好：整潔度和設施服務
Propre et pratique. Proche du lieu où je devais aller. Le petit-déjeuner est trop cher, et il y a de nombreuses alternatives aux alentours.
於 2022 年 9 月住了 2 晚

10/10 優異

Kirsten

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2022 年 8 月住了 3 晚

6/10 一般

George

讚好：整潔度和住宿狀況
Steriel,onpersoonlijk en weinig interactie met personeel. Geen ontbijt gezien. Misschien wel geen hotel en dan inderdaad “appartement” zoals in de naam, maar dan niet “living”.
於 2022 年 9 月住了 2 晚

2/10 很差

Hiu Ting

讚好：整潔度、住宿狀況和客房舒適度
不滿：職員與服務
於 2022 年 9 月住了 1 晚

2/10 很差

Faisal

於 2022 年 8 月住了 1 晚
Tam Geiger 於 2022年8月31日的回應
Dear Faisal, thank you for choosing to visit VISIONAPARTMENTS. We are concerned to note the rating you have posted and are sorry to see that you were not satisfied with your experience here. We hope you could give us another opportunity to welcome you back and prove that we can serve you better. Yours sincerely,

10/10 優異

Jørgen

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Fint hotel
Rent og nydeligt hotel 10 min gang fra banegården. Vi fik et kort der gav adgang til gratis offentlig transport i Geneve under vores ophold
於 2022 年 7 月住了 1 晚

10/10 優異

Rafiq

家人同遊
讚好：整潔度、住宿狀況和客房舒適度
trip
everything was absolutely amazing. great location etc. only issue: no reception available. other than that we absolutely enjoyed and will definitely stay here again
於 2022 年 6 月住了 4 晚

4/10 欠佳

Karly

伴侶同遊
讚好：整潔度和住宿狀況
不滿：職員與服務和設施服務
No key cards, code entry was unique but overall convenient. Location was decent. Be warned, the amenties list parking when booking but in fact you have to park at a public garage and pay. The major disappointment was that we specifically chose the place because it offered air conditioning, however when we arrived they didnt tell us it was broken. When we inquired, we were told it would be fixed but it wasnt, and the after hours agent on the phome was not helpful and never followed up.
於 2022 年 5 月住了 1 晚

8/10 不錯

真實旅客

商務旅客
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2022 年 5 月住了 3 晚

10/10 優異

Karl

伴侶同遊
讚好：整潔度、職員與服務和設施服務
Absolutely amazing location, nice staff. And really nice to not have to deal with another hotel key
於 2022 年 4 月住了 2 晚

10/10 優異

Tiago

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Great Location
The hotel has a great location in the city
於 2022 年 3 月住了 2 晚

8/10 不錯

John

讚好：整潔度、職員與服務、設施服務和住宿狀況
於 2022 年 3 月住了 3 晚

10/10 優異

Abelardo

商務旅客
讚好：整潔度、職員與服務和住宿狀況
Localização
於 2022 年 3 月住了 7 晚

6/10 一般

Rotem

讚好：住宿狀況
不滿：設施服務
I had a lot of problem with the code to the door. At the evening there was no receptionist so I was afried to leave the hotel and not to be able to return to my room Another thing is the cleaning. The didn’t clean the room during my stay. I had to beg in order to receive at least clean and dry towels.
於 2022 年 3 月住了 3 晚

10/10 優異

VICTOR P

於 2022 年 3 月住了 1 晚

6/10 一般

Jean-louis

於 2022 年 2 月住了 1 晚

8/10 不錯

Thomas

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2022 年 1 月住了 1 晚

8/10 不錯

Carlos (Berlin)

於 2022 年 1 月住了 2 晚

10/10 優異

Hai Wei

讚好：整潔度、職員與服務、設施服務和住宿狀況
very convenient - 5 min walk from the train station and lots of restaurants around. The hotel provided a transit pass valid for the stay. The breakfast is pretty good. The room were very spacious and quiet
於 2021 年 9 月住了 3 晚
Abderrrahim Bedraoui 於 2021年12月20日的回應
Dear Hai Wei, Thank you for taking the time to share your positive review. We hope to welcome you at Vision Apartments Geneve Mont-Blanc for your future stay in Geneva. Sincerely yours,

10/10 優異

Andrea

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Excelente
於 2021 年 10 月住了 1 晚

8/10 不錯

Filippo

於 2021 年 10 月住了 1 晚

10/10 優異

SAORI

讚好：整潔度、職員與服務、設施服務和住宿狀況
二度目の利用です。 夜は若干雰囲気が変わりますが、日中は、駅から近く、思いスーツケースも、コルナヴァン駅からスロープとエスカレーターで運べるので、とても良いと思います。 朝ごはんも十分です。 冷蔵庫が部屋にないのがマイナスポイントです。 ケトルもありませんが、ロビーに飲み物はあるので、十分です。
於 2021 年 9 月住了 5 晚

8/10 不錯

JEAN NOEL

商務旅客
讚好：整潔度、職員與服務、設施服務和住宿狀況
Sa simplicité et fonctionnalité
於 2021 年 9 月住了 1 晚

10/10 優異

Christopher

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2021 年 8 月住了 1 晚

10/10 優異

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2021 年 8 月住了 1 晚
Front Office Team 於 2021年8月14日的回應
Dear Guest, A warm thank you for your positive comments about our hotel. We are honored to read that you enjoyed your stay with us and we look forward to welcoming you back very soon. Best regards, Team ibis styles Genève Mont-Blanc

10/10 優異

Nicolai Bøttcher

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Nice and convenient
My wife and I stayed for one night in Geneva before travelling home. The hotel is very conveniently located close to the train station and a lot of bars and restaurants. It is a 15 minute walk to the old town area and an 8 minute walk to the lake. Our room was not very big but very comfortable and clean. Due to Covid, there was no breakfast buffet, but we ordered instead, so it all worked fine. The staff was very helpful and we even received free passes for public transport for the duration of our stay as well as a discount voucher for several of the sights in town.
於 2021 年 7 月住了 1 晚
Front Office Team 於 2021年8月14日的回應
Dear Guest, We very much appreciate your comments regarding your stay at the Ibis Style Genève Mont-Blanc. We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We are glad that you enjoyed our central location, just between the lake and Geneva's main train station and our modern renovated rooms. Unfortunately, the buffet breakfast is restricted due Coronavirus, but our team is doing their best to provide a good service and we hope to get back to buffet breakfast as soon as possible. Thank you again for sharing your experience, and we hope to welcome you soon again in our hotel. Sincerely, Guillaume Broutin General Manager ibis styles Genève Mont-Blanc

6/10 一般

真實旅客

讚好：整潔度、職員與服務和住宿狀況
Property was centrally located and close to the train station and Lake Geneva (5-7 minute walk). Hotel was certainly what I would consider no frills and closed up at 9:00 PM - do not expect anyone to answer the phone at the front desk or be available for a wake up call. Additionally, do not believe them when they say air conditioned.
於 2021 年 8 月住了 1 晚