住宿正面

日內瓦華威酒店的評價

4 out of 5
日內瓦華威酒店
14 Rue De Lausanne, Geneva, GE

評價

8.6

優異

10 分評分,優異;1003 則評價中有 480 則" "
8 分評分,不錯;1003 則評價中有 374 則" "
6 分評分,一般;1003 則評價中有 78 則" "
4 分評分,欠佳;1003 則評價中有 42 則" "
2 分評分,很差;1003 則評價中有 29 則" "

9.0/10 

整潔度

8.8/10 

職員與服務

8.4/10 

設施服務

8.4/10 

住宿狀況

8.4/10 

環保程度

評價

10/10 優異

Francis

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Very please to have an early check in with a free room upgrade. Really enoy the stay in this hotel.
warwick hotel 於 2024年1月12日的回應
Dear Francis,We're delighted to hear that you enjoyed your stay at our hotel! It's great to know that the early check-in and complimentary room upgrade added to your experience. We appreciate your positive feedback and look forward to welcoming you back for another enjoyable stay.Best regards,Julien OffreyGeneral Manager

8/10 不錯

Hok Yin

商務旅客
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 4 月住了 7 晚
Julien Offrey- General MAnager 於 2023年5月5日的回應
Dear Hok Yin,Many thanks for this positive comment.It is a pleasure for me to read that you enjoyed your stay with us. I will be sure to share your positive feedback with the different teams.See you soon in Geneva,

8/10 不錯

te kuen

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
搭機前的退薦飯店
對於第二天要去搭飛機的人很方便及適合
於 2022 年 2 月住了 1 晚

10/10 優異

真實旅客

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2021 年 11 月住了 1 晚

10/10 優異

真實旅客

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2021 年 11 月住了 1 晚

8/10 不錯

真實旅客

於 2020 年 1 月住了 1 晚
J Offrey, General Manager 於 2020年1月29日的回應
Dear valued guest, thank you for choosing the Warwick Geneva and taking the time to share and rate your experience. Should you plan to come back to Geneva for business or leisure, we would be glad to have the pleasure of welcoming you back! Warm regards,

8/10 不錯

A.Ma

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
The hotel staff overall are professional and hospitality. Will come back again when traveling in Geneva
於 2020 年 1 月住了 1 晚
J Offrey, General Manager 於 2020年1月6日的回應
Dear valued guest, thank you for your recent stay with us. We are delighted to read that you appreciated our establishment, especially with the professionalism and kindness of our dedicated staff. We look forward to have the pleasure of welcoming you back soon! Warm regards,

8/10 不錯

真實旅客

伴侶同遊
讚好:整潔度、職員與服務和住宿狀況
地點方便:Geneve火車站information center向住M字頭個間超市出口,斜對面就係酒店。 去舊城區,可坐14號有軌電車到Bel-Air落車。又或者步行都可以由酒店行到去舊城區。 ibxs個間酒店附近係紅燈區,要小心好似話有毒犯會四圍兜搭。 床夠大。 不包早餐,沒有牙刷。
於 2019 年 2 月住了 3 晚
A-Rigazzi, General Manager 於 2019年2月18日的回應
Dear valued guest, thank you for choosing the Warwick Geneva and taking time to share your experience. We are pleased to read that you enjoyed your stay with us, especially with our central location. Indeed it's ideal, in the heart of the city and close to everything you may need, whether on foot or with public transportation. Should you plan to come back to Geneva for business or leisure, we would be glad to have the pleasure of welcoming you back! Warm regards,

8/10 不錯

HING CHUNG

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2019 年 1 月住了 1 晚
A-Rigazzi, General Manager 於 2019年1月29日的回應
Dear Hing Chung, thank you for choosing the Warwick Geneva and taking time to share your experience. We are very pleased to learn that you enjoyed your stay with us and would like to thank you for your notation. We look forward to have the pleasure of welcoming you back soon! Warm regards,

6/10 一般

真實旅客

讚好:職員與服務
不滿:住宿狀況
Great location, very friendly staff, quality bedding, strong wifi. However hotel is quite old and need refurnishment, vent in the bathroom is somehow loud, and water temperature instable.
於 2018 年 11 月住了 2 晚
A-Rigazzi, General Manager 於 2018年11月19日的回應
Dear valued guest, thank you for choosing the Warwick Geneva and taking time to share your experience. We are pleased to read that you enjoyed your stay with us, especially with the professionalism of our dedicated staff as well as our central location. However, we regret that our interior decoration was not up to your taste. We do apologize for the inconvenience the vent and the water temperature may have caused you. We have shared your remarks with our Technical Department to look into the matter. Should you plan to come back to Geneva, we would be glad to welcome you back! Warm regards,

10/10 優異

真實旅客

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
酒店的地理位置优越, 就在火车站对面, 进出日内瓦便利。附近餐厅多。酒店的一切设施都好。 值得推荐。
於 2018 年 10 月住了 1 晚
A-Rigazzi, General Manager 於 2018年10月30日的回應
Dear valued guest, thank you for choosing the Warwick Geneva and taking time to share your experience. We are delighted to read that you enjoyed your stay with us, especially with the quality of our services as well as our central location. Indeed it's ideal, in the heart of the city and close to everything you may need: public transportation, restaurants, the most important sights of the city. On behalf of the entire team, I thank you for your wonderful feedback and rating. We look forward to have the pleasure of welcoming you back soon! Warm regards,

10/10 優異

PEIJIAN

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2018 年 10 月住了 1 晚
A-Rigazzi, General Manager 於 2018年10月23日的回應
Dear Peijian, thank you for choosing the Warwick Geneva and taking time to share your experience. We are very pleased to learn that you enjoyed your stay with us and would like to thank you for your excellent rating! We look forward to have the pleasure of welcoming you back soon! Warm regards,

10/10 優異

KA MAN

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
近火車站,附近有超市
下次再來日内瓦,會再次入住;酒店處於火車站左側,易於尋找;24小時check in服務,可以更快得到休息的空間;附近有多間食店和超市,樓下就係電車站,超方便的位置
於 2018 年 10 月住了 2 晚
A-Rigazzi, General Manager 於 2018年10月17日的回應
Dear valued guest, thank you for choosing the Warwick Geneva and taking time to share your experience. We are delighted to read that you enjoyed our establishment and your stay with us, especially with our central location. Indeed it's ideal, right across the main train station and close to everything you may need. On behalf of the entire team, I thank you for your wonderful feedback and rating! We look forward to have the pleasure of welcoming you back soon! Warm regards,

6/10 一般

真實旅客

讚好:整潔度和客房舒適度
不滿:職員與服務和住宿狀況
原本印象很好, 但後來房務人員的疏失打壞了評價
Check in時, 提供了良好的服務 &周邊景點/交通介紹, 房間也很乾淨整潔~ Door man還主動提供雨傘方便雨天出門~ 但入住的隔天中午, 櫃台打電話來要求我 ”Pls check out now, because you only stay 1 night”, 我解釋了我是入住兩晚, 昨天在櫃檯也是支付兩晚的房價(有收據), 飯店給我填的入住資料也是兩晚, 飯店提供的免費交通卡也是三天兩夜~ 但對方還是很堅持, 他的電腦資料就是only stay 1 night. 僵持了很久, 櫃檯才發現他弄錯房號了!!!!!! 然後只簡單說了Sorry就掛電話!! 這完全不應該是一家好旅館該有的態度和允許的錯誤. 在心中已經大扣分! 因為有公事要處理. 所以我大概13:00左右人還在房間內, 聽到有人敲門, 我才起身, 還沒走到門口, 對方就衝進來了! 原來是房務要檢查min bar , 我可以接受日間有房務需要進房間, 但敲門後至少要隔個3秒鐘才能進入房間吧? 敲門後1秒鐘立刻衝進來, 我還沒來的及披上衣服, 一個男生就衝進房間, 實在是非常難接受這樣的教育訓練
於 2018 年 7 月住了 2 晚
A-Rigazzi, General Manager 於 2018年8月6日的回應
Dear Guest, thank you for choosing the Warwick Geneva and taking time to share your experience. We are pleased to read that you enjoyed your stay with us overall, especially with the quality of our service as well as our central location. Indeed it's ideal, in the heart of the city and next to every commodities and points of interest. However we are sorry to learn that there was a misunderstanding with the reception. We do apologize for the inconvenience it may have caused you. Moreover we deeply regret that a housekeeper entered your room too fast, please be assured that we took careful notes of your remark. Should you plan to come back to Geneva for business or leisure, we would be glad to welcome you back! Warm regards,

8/10 不錯

King Fun

讚好:整潔度、職員與服務和住宿狀況
於 2018 年 6 月住了 4 晚
A-Rigazzi, General Manager 於 2018年6月27日的回應
Dear Guest, thank you for choosing the Warwick Geneva and taking time to share your experience. We are very pleased to learn that you enjoyed our establishment and your stay with us. On behalf of the entire team, I thank you for your feedback. We look forward to have the pleasure of welcoming you back soon! Warm regards,

10/10 優異

真實旅客

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Sauber,gemütlich. nette Leute.
Alain Rigazzi 於 2016年6月30日的回應
Dear Guest, We would like to thank you very much for choosing the Warwick Geneva and for sharing your experience on Hotel.com. We are, indeed, very pleased to read that you enjoyed your stay. Should you plan to comeback to Geneva for business or leisure, we would be glad to host you again! Kind regards, Alain Rigazzi

8/10 不錯

Chujun (杭州)

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
离火车站很近,服务很亲切,房间挺温馨。
Alain Rigazzi 於 2016年3月19日的回應
亲爱的除菌,我们要非常感谢你为选择酒店华威日内瓦。我们很高兴地阅读你喜欢你和我们在一起。如果你打算回来日内瓦的商务或休闲,我们将很高兴有您的再次光临的快感!真诚,A.R - 总经理

10/10 優異

Tatiana

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Excellent. Easy check in, friendly staff. Nice room. Really close to centre of Geneva for restaurants and shops. And close to station (can see it from reception)
於 2024 年 5 月住了 1 晚
warwick hotel 於 2024年5月20日的回應
Dear Tatiana, Thank you for your wonderful review! We're thrilled to hear that you had an excellent stay with us. It's great to know that our easy check-in process, friendly staff, and convenient location near the center of Geneva and the train station met your expectations. We're delighted you enjoyed your room and the proximity to local restaurants and shops. We look forward to welcoming you back on your next visit to Geneva!Kind regards,Julien OffreyGeneral Manager

10/10 優異

Jerry

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 5 月住了 2 晚
warwick hotel 於 2024年5月15日的回應
Dear Jerry,Thank you so much for your fantastic review! We are thrilled to hear you had such a positive experience with us. Your kind words about our hotel and services mean a lot to us. We look forward to welcoming you back on your next visit!Warm regards,Julien OffreyGeneral Manager

10/10 優異

Mara

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
The room gave access to a patio and the bed very comfy
於 2024 年 4 月住了 1 晚
Hotel Warwick Geneva 於 2024年5月7日的回應
Dear Mara,Thank you for sharing your delightful feedback! We're thrilled you enjoyed the patio access and found the bed to be exceptionally comfortable. We hope to welcome you back soon for another relaxing stay!Warm regards,Julien OffreyGeneral Manager

8/10 不錯

Yousuf

讚好:整潔度、職員與服務和住宿狀況
Good location and greet staff
於 2024 年 5 月住了 2 晚
Hotel Warwick Geneva 於 2024年5月7日的回應
Dear Yousuf,Thank you for your glowing review! We're thrilled to hear you enjoyed your stay with us. We look forward to welcoming you back soon!Warm regards,Julien OffreyGeneral Manager

10/10 優異

Ching Lim

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
The hotel is near train station and the room is very big and clean
於 2024 年 4 月住了 1 晚
Hotel Warwick Geneva 於 2024年5月1日的回應
Dear Ching, Thanks for your great review! We're glad you enjoyed our spacious, clean rooms and our proximity to the train station. Looking forward to welcoming you back soon!Best,Julien OffreyGeneral Manager

8/10 不錯

christopher

讚好:整潔度和職員與服務
The kettle did not v work and we could not make tea.
於 2024 年 4 月住了 1 晚
Hotel Warwick Geneva 於 2024年5月1日的回應
Dear Christopher, Thank you for your valuable feedback. We apologize for the inconvenience you experienced with the kettle. Please rest assured that we will address this issue promptly to ensure it does not happen again in the future.If there is anything else we can assist you with during your stay or in the future, please do not hesitate to let us know. We appreciate your understanding and hope to have the opportunity to welcome you back soon for a more seamless experience.Best regards,Julien OffreyGeneral Manager

8/10 不錯

Robert

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Very convient location if arriving by train - a 2 minute walk. Rooms were small but comfortable. Bed was excellent as were pillows. Did charge us 30CHF for early arrival which we didn’t understand or need. After talking with staff they did reverse it. Although the person that did the refund acted like it was coming from his pocket - very short with us. Breakfast is ok 29CHF. But food around is also very expensive.
於 2024 年 4 月住了 3 晚
Julien Offrey - General Manager 於 2024年4月9日的回應
Dear Robert, We're delighted to hear that you found our hotel's location convenient for travelers arriving by train.We apologize for any confusion or inconvenience caused by the early arrival charge. We aim to be transparent about our policies, and we're glad that we were able to resolve the issue promptly upon speaking with our staff. Regarding breakfast, we appreciate your feedback and will take it into consideration as we continually strive to improve our offerings. We understand that dining options in the area can be pricey, and we will look into ways to provide better value for our guests.Thank you once again for choosing to stay with us, and we hope to have the opportunity to welcome you back for an even more enjoyable stay in the future.Warm regards,

10/10 優異

Patrick

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Stayed in penthouse on the corner. Was massive. Beautiful
於 2024 年 3 月住了 3 晚
Hotel Warwick Geneva 於 2024年4月2日的回應
Dear Patrick, We're thrilled to hear that you enjoyed your stay in our penthouse corner suite! It's wonderful to know that you found it spacious and beautiful. Thank you for choosing to stay with us, and we hope to have the pleasure of welcoming you back for another memorable experience in the future!Kind regards, Julien OffreyGeneral Manager

6/10 一般

MAURO (sunny isles beach)

伴侶同遊, 商務旅客
讚好:整潔度和職員與服務
不滿:住宿狀況
Very small room, poor breakfast, old installation
於 2024 年 3 月住了 3 晚
Hotel Warwick Geneva 於 2024年3月29日的回應
Dear Mauro, Thank you for your feedback. We apologize for any inconvenience during your stay. We will address the room size, breakfast options, and facility conditions to ensure a better experience in the future. We appreciate your input and hope to welcome you back for an improved stay.Best regards,Julien OffreyGeneral Manager

8/10 不錯

Tanea

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Great location directy across from the train station. The staff was very nice. The room was very nice with great views of the mountains. The only issue is that the room was extremely hot at night - there was not air moving. We were told that the A/C is shut off at this time of year. We were advised to open the window. We were on the 6th floor right above a traffic light. We heard every car and truck that stopped at the light. We also heard people coughing, talking and yelling in the square below - sleep was unfortunately not an option. We loved Geneva just wished for a decent night's sleep.
於 2024 年 3 月住了 1 晚
Hotel Warwick Geneva 於 2024年3月17日的回應
Dear Tanea, Thank you for sharing your feedback with us. We're glad you appreciated our hotel's great location and the friendliness of our staff. It's wonderful to hear that you enjoyed the room and the views of the mountains.We apologize for the inconvenience you experienced with the room temperature and the noise disturbance from the traffic and square below. We understand how important a restful night's sleep is, and we regret that we couldn't provide that for you on this occasion.Your comments regarding the air conditioning and noise will be reviewed with our team to see how we can improve our services and facilities. We hope you still enjoyed your time in Geneva despite this setback, and we would love the opportunity to welcome you back for a more comfortable stay in the future.Warm regards,Julien OffreyGeneral Manager

10/10 優異

Christine

商務旅客
讚好:整潔度、職員與服務、設施服務和住宿狀況
Gutes Business-Hotel in Genf.
於 2024 年 2 月住了 1 晚
Hotel Warwick Geneva 於 2024年3月13日的回應
Dear Christine, Thank you for your positive review! We're pleased to hear that you found our hotel suitable for your business needs in Geneva. If you have any further feedback or if there's anything else we can assist you with, please feel free to let us know. We look forward to welcoming you back in the future!Kind regards,Julien OffreyGeneral Manager

8/10 不錯

Pascal

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Hotel is very nice. Room has large window giving great view. Conveniently placed in the city centre and near the train station - Breakfast expensive for what it is - The fragrance diffused in the lobby smells very cheap. It does not go with the standing of the hotel.
於 2024 年 2 月住了 3 晚
Hotel Warwick Geneva 於 2024年3月13日的回應
Dear Pascal, Thank you for your feedback. We're glad you enjoyed the hotel and its central location. We'll review the breakfast pricing and address the fragrance in the lobby. We appreciate your input and hope to welcome you back soon.Kind regards, Julien OffreyGeneral Manager

8/10 不錯

Nina

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Close to train and bus stations. Comfortable room.
於 2024 年 3 月住了 2 晚
Hotel Warwick Geneva 於 2024年3月13日的回應
Dear Nina, Thank you for your feedback! We're glad to hear that you found our hotel conveniently located near the train and bus stations, and that you enjoyed the comfort of your room. We strive to provide a pleasant experience for all our guests, and we hope to have the opportunity to welcome you back in the future. If you have any further comments or if there's anything else we can assist you with, please don't hesitate to let us know.Kind regards, Julien OffreyGeneral Manager

10/10 優異

Douglas

家人同遊, 親子同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Great hotel. Right outside the train station but also super close to the old town
於 2024 年 2 月住了 1 晚
Julien Offrey - General Manager 於 2024年3月3日的回應
Thank you for your kind review! We're thrilled to hear that you enjoyed your stay at our hotel and found our location convenient, with easy access to both the train station and the charming old town. We hope to welcome you back again soon for another wonderful experience!

10/10 優異

MIGUEL ANGEL

讚好:整潔度、職員與服務和住宿狀況
Cloe en recepción fue lo máximo. Tremenda atención
於 2024 年 2 月住了 1 晚
Julien Offrey - General Manager 於 2024年3月3日的回應
Estimado señor Miguel Angel,¡Muchas gracias por su amable comentario! Me alegra mucho saber que disfrutasle de la excelente atención de Cloe en recepción. Transmitiremos sus palabras al equipo. Esperamos poder recibirle nuevamente en el futuro cercano para brindarte otra experiencia fantástica.

10/10 優異

Sejal

多人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Had an amazing time during our 2 nights. The room and view was gorgeous. Special thanks to Lucia for advising us on the city and excursions. We felt very comfortable in city with her recommendations. Location was perfect, walkable to the lake and main downtown. Tram station right outside hence easy access to UN office. We would love to come back and stay here.
於 2024 年 2 月住了 2 晚
Julien Offrey - General Manager 於 2024年2月26日的回應
Dear Sejal,Thank you so much for your glowing review! We're thrilled to hear that you had an amazing time during your stay with us. It's wonderful to know that you found the room and view gorgeous and that Lucia's recommendations made your experience even better. We'll be sure to pass along your special thanks to Lucia for her outstanding service. We're delighted that our convenient location added to your enjoyment, with easy access to both the lake and downtown area, as well as the tram station for your convenience. We can't wait to welcome you back for another fantastic stay in the future! If there's anything else we can assist you with, please don't hesitate to let us know.

8/10 不錯

Binay

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Friendly staffs, reasonably clean and great location.
於 2024 年 2 月住了 3 晚
Julien Offrey - General Manager 於 2024年2月23日的回應
Dear Binay,We are so glad to hear from your stay and to read that you found our staff friendly, appreciated the cleanliness of our establishment, and enjoyed our convenient location. We strive to provide a comfortable and welcoming experience for all our guests. We look forward to welcoming you back in the future!

10/10 優異

Kunio

商務旅客
讚好:整潔度、職員與服務、設施服務和住宿狀況
交通の便がとてもよく、過ごしやすい。
於 2024 年 2 月住了 5 晚
Julien Offrey - General Manager 於 2024年2月22日的回應
I wanted to express my sincere gratitude for your kind review! Your positive feedback about our transportation service and the ease of spending time here is incredibly rewarding to read.We continuously strive to provide our guests with a convenient and enjoyable experience, and it's incredibly encouraging to know that we've achieved that goal with you.Your support means a lot to us, and we hope to have the pleasure of welcoming you back soon for an even better experience!Best regards,

10/10 優異

Hamad

商務旅客
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Omar is the best
My stay at the hotel was perfect. I always stay at this hotel because of the concierge man whose name Omar. Omar is very professional man. He speaks fluent English and flow in French. He’s always polite and helpful. I like this hotel because of him. I have been staying at this hotel for the past five years because of Omar. Making this hotel very successful, because of his kind, hospitality, professional, and kindness.
於 2024 年 2 月住了 2 晚
Julien Offrey - General Manager 於 2024年2月22日的回應
Dear Hamad,We are delighted to hear that your stay at the hotel was perfect and that you enjoyed the service provided by our concierge, Omar. We are extremely proud to have Omar on our team. Your testimony regarding his professionalism, fluency in English and French, as well as his kindness and helpfulness, is greatly appreciated.We are glad that you have chosen to stay with us over the past five years largely due to Omar. We will pass on your kind words to our entire team to encourage and inspire them to maintain our high standards of customer service.Looking forward to see you again next year.

8/10 不錯

Richard

讚好:整潔度
Ok
於 2024 年 2 月住了 1 晚
Julien Offrey - General Manager 於 2024年2月22日的回應
Dear Richard,Many thanks for taking the time to rate us with a 4 out of five.Please do not hesitate to share should you have more feedback about your stay.We hope to have the opportunity to welcome you for another enjoyable stay in the future. If there's anything else we can assist you with, please don't hesitate to let us know.

8/10 不錯

Thais

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2024 年 2 月住了 1 晚
Julien Offrey - General Manager 於 2024年2月22日的回應
Dear Thais,Warm greetings from Warwick Geneva.Thank you so much for your top rating of 8 out of 10.It was a pleasure to have you with us, and we hope to welcome you back soon. If you have any further concerns or requests, please feel free to contact us.

8/10 不錯

Gabriele

讚好:職員與服務
於 2024 年 2 月住了 1 晚
Julien Offrey - General Manager 於 2024年2月22日的回應
Dear Gabriele,Thank you for taking the time to share your feedback with us.We are committed to providing you with the best possible experience during your stay, and we hope to have the opportunity to welcome you back in the future to demonstrate our improvements.If you have any comments or suggestions, please do not hesitate to reach out to us. Your satisfaction is our utmost priority.

8/10 不錯

ALEXANDER

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Effizient, freundlich gut gelegen
freundlicher Empfang, funktional gut eingerichtetes Zimmer, Gute Lage in der Nähe des Bahnhofs und der Drehscheibe des übrigen öffentlichen Verkehrs.
於 2024 年 2 月住了 1 晚
Julien Offrey - General Manager 於 2024年2月22日的回應
Dear Alexander,Thank you for your kind feedback! We are delighted to hear that you appreciated our friendly reception and found your room to be functional and well-appointed. It's great to know that you also enjoyed the convenient location of our hotel near the train station and other public transportation hubs.It was a pleasure to have you with us, and we hope to welcome you back soon. If you have any further concerns or requests, please feel free to contact us.

10/10 優異

Hannah

Amazing customer service
Beautiful hotel, great location, fantastic staff
於 2024 年 2 月住了 1 晚
Julien Offrey - General Manager 於 2024年2月22日的回應
Dear Hannah,Thank you so much for your wonderful review! We're thrilled to hear that you found our hotel beautiful, enjoyed our great location, and were impressed by our fantastic staff. Your kind words mean a lot to us, and we truly appreciate your feedback. If there's anything else we can do to make your next stay even more enjoyable, please let us know. We look forward to welcoming you back soon!

10/10 優異

RENE

商務旅客
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Mr.
Mycket bra läge, centralt i Geneva.
於 2024 年 1 月住了 1 晚
Julien Offrey - General Manager 於 2024年2月22日的回應
Dear guest,Thank you for your positive feedback regarding our hotel's central location in Geneva! We're glad to hear that our convenient positioning added value to your stay. If there's anything else we can assist you with or if you have any further feedback to share, please don't hesitate to reach out. We hope to welcome you back again in the future!

10/10 優異

Fabio

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Otima localização
Excelente hotel, muito bem localizado, proximo do centro histórico, e na frente da estação de trem, o que facilita muito a chegada e saída. Além disso o hotel oferece um passe gratuito para andar com o metro/onibus na cidade.
於 2024 年 1 月住了 1 晚
warwick hotel 於 2024年1月26日的回應
Dear Fabio, Thank you for sharing your positive experience with us! We're delighted to hear that you found our hotel excellent and well-located, making your arrival and departure hassle-free. Being close to the historic center and in front of the train station is indeed a great advantage.We're also pleased that you appreciated our complimentary pass for the metro/bus, designed to enhance your exploration of the city. We look forward to welcoming you back for another fantastic stay.Best regards,Julien OffreyGeneral Manager

10/10 優異

Christophe

於 2024 年 1 月住了 2 晚
Julien Offrey - General Manager 於 2024年2月22日的回應
Dear Christophe,Thank you immensely for your stellar 5 out of 5 rating! Your satisfaction is our top priority, and we are committed to continuously improving and striving for excellence in all aspects of our hospitality. Should you have any further feedback or requests, please do not hesitate to reach out to us.Best regards,

10/10 優異

Doruntina

於 2024 年 1 月住了 1 晚
warwick hotel 於 2024年1月26日的回應
Dear Doruntina,Thank you for the wonderful review! We're thrilled to hear about your very good experience at our hotel. Your positive feedback is greatly appreciated, and we can't wait to welcome you back for another fantastic stay.Safe travels!Best regards,Julien OffreyGeneral Manager

10/10 優異

assem

於 2024 年 1 月住了 1 晚
Julien Offrey - General Manager 於 2024年2月22日的回應
Dear Assem,Thank you immensely for your stellar 5 out of 5 rating! Your feedback means the world to us and serves as a testament to our dedication to providing exceptional service and experiences. We eagerly await the opportunity to welcome you back for another outstanding stay. Until then, safe travels and warm regards from all of us here at Warwick Geneva.

10/10 優異

horacio

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2024 年 1 月住了 2 晚
warwick hotel 於 2024年1月26日的回應
Dear Horacio, We're delighted to read your positive review! Thank you for sharing your experience with us. We look forward to welcoming you back soon for another great stay.Best regards,Julien OffreyGeneral Manager

8/10 不錯

Orla Ann

於 2024 年 1 月住了 2 晚
warwick hotel 於 2024年1月26日的回應
Dear Orla, Thank you for your fantastic review! We're thrilled to know you had a great experience. It was our pleasure to host you, and we hope to welcome you back for another wonderful stay.Best regards,Julien OffreyGeneral Manager

10/10 優異

Mario

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Voltando a Genebra!!
Localização excelente!! Equipe eficiente, com amabilidade e dedicação, destaque para David da recepção!! Voltando a Genebra a hospedagem será neste hotel com certeza!!
於 2024 年 1 月住了 2 晚
warwick hotel 於 2024年1月26日的回應
Dear Mario, Thank you for your kind words and positive review! We're thrilled to hear that you had an excellent experience, especially with David at reception. We're grateful for your loyalty and can't wait to welcome you back on your next visit to Geneva.Safe travels!Best regards,Julien OffreyGeneral Manager

10/10 優異

xiao duan

於 2024 年 1 月住了 1 晚
warwick hotel 於 2024年1月12日的回應
Dear Xiao, Thank you for the positive review! We're delighted you enjoyed your stay. Looking forward to welcoming you back soon!Best regards,Julien OffreyGeneral Manager