其他設施

NH 根特貝爾福特酒店的評價

4 out of 5
NH 根特貝爾福特酒店
Hoogpoort 63, Ghent

評價

8.6

優異

10 分評分,優異;1000 則評價中有 492 則" "
8 分評分,不錯;1000 則評價中有 360 則" "
6 分評分,一般;1000 則評價中有 92 則" "
4 分評分,欠佳;1000 則評價中有 31 則" "
2 分評分,很差;1000 則評價中有 25 則" "

8.8/10 

整潔度

8.8/10 

職員與服務

8.2/10 

設施服務

8.4/10 

住宿狀況

8.6/10 

環保程度

評價

8/10 不錯

Huagang

於 2024 年 1 月住了 2 晚
Juan Carlos 於 2024年1月30日的回應
Dear huagang,First of all we would like to thank you for taking the time to share your experience with us.We also want to thank you for such a high score, that really motivates us to keep giving the best service we can.Kind regardsJuan Carlos

8/10 不錯

CHIA HUI

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
地理位置很好早餐好吃
於 2020 年 2 月住了 1 晚
MarijkeDC 於 2020年2月11日的回應
Dear guest, many thanks for your kind review, we are glad that you have enjoyed your stay with us, right in the very heart of the medieval city centre. Breakfast of course remains the most important meal of the day and therefore at NH, we provide a healthy breakfast with a wide variety of fresh products that are rich in antioxidants and vitamins, and we are glad that it tasted you so well! We very much look forward to welcoming you again soon, kindest regards and have a great day.

10/10 優異

Ho

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Great hotel in Gent
Great location in walking distance to every spots ! The room is big and very clean. The breakfast is excellent have lots of choice. I will stay in NH Belfort for next time.
於 2019 年 9 月住了 5 晚
MarijkeDC 於 2019年9月10日的回應
Dear guest, thank you very much for your great review and score, we are glad that you have enjoyed your stay with us so much and are really proud that we will be able to count you among our regular NH-guests! We will do our utmost to keep living up to your expectations and look forward to welcoming you again soon, kindest regards and have a nice day.

10/10 優異

真實旅客

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
市政廳前,地點好,房間乾淨,空間舒適,唯獨無對外窗景,面天井,拉開窗簾只能看到對面房間,略有壓迫感。
位於根特市政廳前,地點好,房間乾淨,空間舒適,唯獨無對外窗景,面天井,略有壓迫感。
於 2017 年 6 月住了 1 晚

8/10 不錯

Keith

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Hotel is in a fantastic location and easy walking distance of places of interest. Currently undergoing refurbishment but this was managed very well and did not have a negative impact. We had a refurbished room which was very quiet and comfortable .
於 2024 年 5 月住了 2 晚

10/10 優異

Alberto

多人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Everything was perfect. 10/10
於 2024 年 5 月住了 1 晚
Clarissa - NH Gent Belfort Team 於 2024年5月15日的回應
Dear Alberto,Thank you for taking time to write us a review. Looking forward to welcoming you again soon, kindest regards and have a nice day.Kind Regard,Clarissa - NH Gent Belfort Team

10/10 優異

Johanne

家人同遊
讚好:整潔度、職員與服務和住宿狀況
Hôtel très bien situé, grande chambre, excellent petit déjeuner.
於 2024 年 5 月住了 2 晚
Clarissa - NH Gent Belfort Team 於 2024年5月11日的回應
Querida Johanne, Gracias por tus excelentes comentarios. Fue un placer para nosotros darle la bienvenida en el NH Gent Belfort. Será genial volver a verte en tu próxima estancia en Gante. Saludos cordiales, Clarissa – NH Belfort Gent Team

10/10 優異

André

伴侶同遊, 多人同遊
讚好:整潔度、職員與服務和住宿狀況
Excellent emplacement en plein centre historique de la ville
於 2024 年 4 月住了 3 晚
Clarissa - NH Gent Belfort Team 於 2024年5月4日的回應
Cher André, Merci pour vos commentaires Au plaisir de vous accueillir à nouveau bientôt, mes salutations les plus cordiales et bonne journée. Cordialement,

8/10 不錯

Klaas

家人同遊
讚好:整潔度和職員與服務
Ik vond de ligging perfect, mooie lobby, aardig personeel en ruime kamer. Paar tips; jammer dat onze kamer nog niet om 16:00 beschikbaar was, geen roomservice/eten op de kamer, achterwand bed was instabiel, kon niet vanuit bed tv kijken, er was geen stopcontact dichtbij bed om telefoon op te laden. Douche was erg lastig op temperatuur te krijgen. Allemaal kleine dingen maar hopelijk kunnen jullie wat met deze tips
於 2024 年 4 月住了 1 晚
Juan Carlos 於 2024年4月30日的回應
Beste Klaas,Allereerst willen wij u bedanken dat u de tijd heeft genomen om ons te informeren over uw verblijf.Ons hotel heeft inderdaad een perfecte locatie om onze prachtige stad te bezoeken.Wij zijn blij dat u genoten heeft van uw verblijf.Onze excuses voor deze kleine punten, dat heeft u duidelijk gemaakt.We hebben contact opgenomen met onze technische dienst om deze problemen op te lossen.Hartelijk dank voor de geweldige score.Met vriendelijke groetenJuan Carlos

10/10 優異

Erin

親子同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
We had such an amazing stay at NH Belfort Ghent! The staff were super friendly and helpful. Our room was fantastic. We brought our 2 month old baby and they gave us a bigger room, an executive suite . This made traveling with a baby so much nicer to be able to come back to such a big room and stretch out and decompress. The room itself was so nice and the bed so comfortable. We were greeted with free drinks at check in and they always had refreshments at the end of the day which was nice. We would definitely stay here again if we visit this beautiful city again! Couldn’t recommend enough!
於 2024 年 4 月住了 2 晚
Clarissa- NH Gent Belfort Team 於 2024年4月21日的回應
Dear Erin,Thank you very much for your positive feedback.We are very delighted to learn that you and your family were fully satisfied with both room and services we provided. Your satisfaction is our greatest pleasure and reward.The whole team are looking forward on welcoming you back in the hotel.

8/10 不錯

Leonie

多人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Beautiful and big rooms! I would have liked to know that they waere renovating the hotel.
於 2024 年 4 月住了 1 晚
Clarissa- NH Gent Belfort Team 於 2024年4月21日的回應
Dear Leonie,Thank you very much for sharing your review. We sincerely apologize for the inconvenience. Your feedback is invaluable to us as we strive to improved our services and facilities. Looking forward to welcoming you again soon, kindest regards and have a nice day.

6/10 一般

Gilbert

於 2024 年 3 月住了 3 晚
Clarissa - NH Gent Belfort Team 於 2024年4月28日的回應
Dear Gilbert,Many thanks for taking time to give us a score.The whole team are looking forward on welcoming you back in the hotel.

2/10 很差

Christopher

不滿:整潔度、職員與服務和住宿狀況
Construction site. Jackhammer noise from 9 am to 6pm. Heating and Ac did not work, my room was like an oven 24C and impossible to cool ..
於 2024 年 4 月住了 1 晚
Clarissa- NH Gent Belfort Team 於 2024年4月21日的回應
Dear Christopher,Thank you very much for sharing your review. While we are extremely sadden and very sorry to read about your disappointment. We understand that this must have been a bad surprise, please allow me to offer you our sincere apologies for the inconvenience caused. Your feedback is invaluable to us as we strive to improved our services and facilities. . We will do our outmost to restore your confidence during your next visit.Kind Regards,

10/10 優異

Melissa

讚好:整潔度、職員與服務和住宿狀況
Great location. Staff were very helpful and friendly. Highly recommend.
於 2024 年 4 月住了 1 晚
Clarissa - NH Gent Belfort Team 於 2024年4月23日的回應
Dear Melissa,Thank you very much for sharing your review, we are glad that you have enjoyed your stay with us so much. What makes us particularly proud is your nice compliment about our colleagues.Looking forward to welcoming you again soon, kindest regards and have a nice day.

8/10 不錯

Tobias

讚好:整潔度、職員與服務和住宿狀況
Perfect location in central historic Ghent. Breakfast also outstanding.
於 2024 年 3 月住了 3 晚
Orlando - Front Office 於 2024年4月2日的回應
Dear SirThank you for your review.We are delighted to hear you have found our hotel to be a great base of exploration and have enjoyed our breakfast buffet.Yours Faithfully,

10/10 優異

NAOTAKA

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 3 月住了 1 晚
Orlando - Front Office 於 2024年4月1日的回應
Dear Sir/MadamThank you for your rating.Yours Sincerely,

8/10 不錯

S.G.B. van

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Prima voor 1 nachtje. Zeer aardige receptioniste.
於 2024 年 3 月住了 1 晚
Orlando - Front Office 於 2024年4月1日的回應
Beste mevrouw, meneerBedankt voor uw recensie.We zijn blij om te horen dat u genoten heeft van uw verblijf en dat u onze service kon appreciëren.Met vriendelijke groeten

8/10 不錯

Arash

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Bel hôtel et très bon accueil. Bien placé au centre-ville historique de Gand avec un parking sous-terrain très bienvenu. Le restaurant de l'hôtel malheureusement fermé pendant notre séjour, l'hôtel et les chambres méritent un rafraîchissement étant donné la gamme. Globalement je conseille.
於 2024 年 3 月住了 1 晚
Orlando - Front Office 於 2024年3月13日的回應
MonsieurNous remercions pour votre critique.Nous sommes content que vous avez apprécié notre service.Il y a en effet des vieilles chambres mais nous sommes en train de rénover l'hôtel.Meilleures Salutations,

10/10 優異

DC

讚好:職員與服務和住宿狀況
Prima hotel op een top locatie. Grote ruime kamer. Kamer mag wel wat beter schoongemaakt worden, erg stoffig. Voor de rest alles prima.
於 2024 年 3 月住了 1 晚
Clarissa - Front Office 於 2024年3月6日的回應
Hartelijk dank voor verblijving bij ons gekozen en de tijd die u heft genomen om een beoordeling achter te laten.Het was ons een genoegen u te mogen verwelkomen in het NH Belfort Gent.Het zal gewelding zijn om u terug te zein voor uw volgende verblijf in Gent. Met vriendelijke groet,

10/10 優異

Paulina

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Verblijf super goed verlopen , personeel behulpzaam en aardig , ondergrondse parkeergarage van het hotel, kamer was echt netjes en schoon, alles of loopafstand. In het algemeen echte aanrader
於 2024 年 3 月住了 1 晚
Clarissa - Front Office 於 2024年3月6日的回應
Hartelijk dank voor verblijving bij ons gekozen en de tijd die u heft genomen om een beoordeling achter te laten.Het was ons een genoegen u te mogen verwelkomen in het NH Belfort Gent.Het zal gewelding zijn om u terug te zein voor uw volgende verblijf in Gent.Met vriendelijke groet,

10/10 優異

Johan

於 2024 年 2 月住了 1 晚
Orlando - Front Office 於 2024年2月14日的回應
Dear SirThank you for your rating.Yours Faithfully,

10/10 優異

JINSOO

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 2 月住了 1 晚
Orlando - Front Office 於 2024年2月14日的回應
Dear SirThank you for your rating.Yours Faithfully,

8/10 不錯

真實旅客

商務旅客
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Good experience
Was as expected, no complaints and stuff at the desk was friendly. Overall good experience
於 2024 年 2 月住了 2 晚
Clarissa - Front Office Shift leader 於 2024年2月12日的回應
Thank you very much for your review and score for our hotel. We look forward to welcoming you again soon.

8/10 不錯

Clive

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Nice hotel in centre of town
Nice hotel right in the middle of town staff helpful and nice room have been staying here for a few years and is starting to look a bit dated now
於 2024 年 2 月住了 2 晚
Juan Carlos 於 2024年2月11日的回應
Dear Clive,first of all we want to thank you for taking the time to share your experience with us.We are glad you enjoyed your stay with us and we also would like to thank yo for your loyalty towards NH hotels.We hope to welcome you back in th enear future.Kind regardsJuan CarlosFront-Office

6/10 一般

Lavinia

不滿:設施服務和住宿狀況
Ho trovato qualche pelo nel letto, il resto della camera era pulita. Il sistema di apertura della camera era rotto e non si chiudeva la porta, mi hanno detto che lo sapevano e mi hanno spiegato come risolvere il problema, cosa che mi ha fatto perdere molto tempo perché non funzionava mai. Camera vecchia e nemmeno tenuta troppo bene. Moquette per terra non molto pulita. Niente cuffia da doccia o servizio di cortesia. Non all'altezza degli altri NH. Posizione ottima.
於 2024 年 1 月住了 3 晚
Juan Carlos 於 2024年2月11日的回應
Cara Lavinia,Prima di tutto vorremmo ringraziarla per averci dedicato il suo tempo per farci sapere com'è stato il suo soggiorno da noi.Siamo profondamente dispiaciuti per l'inconveniente, perché questo non è il nostro standard di qualità. Abbiamo segnalato il problema al reparto tecnico che ha provveduto a risolverlo.Cordiali salutiJuan Carlos

10/10 優異

Adrian

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 2 月住了 2 晚
Clarissa 於 2024年2月6日的回應
Thank you very much for sharing your review, , we are pleased that you have appreciated our prime location, right in the very heart of the medieval city centre. Looking forward to welcoming you again soon, kindest regards and have a nice day.

8/10 不錯

Frank (Noordwijk)

於 2024 年 2 月住了 2 晚
Orlando - Front Office 於 2024年3月20日的回應
Beste meneerBedankt voor uw score.Met vriendelijke groeten

10/10 優異

Sandra (Alexandria)

家人同遊, 親子同遊, 寵物同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
El hotel es hermoso, en el centro, tenía mi carro v no lo usé porque todo estaba conectado caminando, súper tranquilo, las camas muy cómodas.
於 2024 年 2 月住了 1 晚
Juan Carlos 於 2024年2月11日的回應
Estimada Sra. SandraEn primer lugar, nos gustaría agradecerle el tiempo dedicado a hacernos saber cómo fue su estancia en nuestro hotel.Estamos encantados de que haya disfrutado del tiempo en nuestra ciudad.Le agradecemos sus comentarios positivos y esperamos volver a darle la bienvenida en el futuro.Saludos cordialesJuan CarlosFront-Office

2/10 很差

Amelie

家人同遊
讚好:整潔度
不滿:職員與服務和客房舒適度
Irrespectueux !
Hôtel bien placé, chambre très spacieuse mais travaux devant la porte de la chambre à coups de marteau, de perceuse etc à 7.45 le matin! Inadmissible. Réception prévenue mais rien n’a bougé. C’est une honte!!!!
於 2024 年 2 月住了 1 晚
Juan Carlos 於 2024年2月11日的回應
Chère Amélie,Nous tenons à vous remercier d'avoir pris le temps de nous faire part de votre séjour.Nous sommes sincèrement désolés que votre séjour n'ait pas été à la hauteur de vos attentes.Nous nous excusons pour les inconvénients que ce processus a pu causer.CordialementJuan Carlos

8/10 不錯

Ambil (Ryde)

商務旅客
讚好:整潔度、職員與服務、設施服務和住宿狀況
Hotel under renovation and intermittent drilling was a nuisance
於 2024 年 1 月住了 3 晚
Juan Carlos 於 2024年2月11日的回應
Dear Ambil,First of all, thank you very much for taking from your time to inform us how was your stay.We are indead doing some renovations to improve pur facilities.Our deepest apologies for the inconveniences that this may had caused.Kind regardsJuan CarlosFront-Office

8/10 不錯

Rudi

於 2024 年 1 月住了 1 晚
Juan Carlos 於 2024年2月11日的回應
Dear Rudi,First of all, we would like to thank you for taking from your time to write us a review.We are happy you enjoyed the stay in our hotel and city, it motivates us to keep giving the best service we can.We hope to be able to welcome you back in the near future.Kind regardsJuan CarlosFront-Office

8/10 不錯

Sander (Zoetermeer)

伴侶同遊, 多人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Good hotel. Very kind staff
於 2024 年 1 月住了 1 晚
Juan Carlos 於 2024年2月11日的回應
Dear Sander,First of all, thank you very much for taking the time to write us a review.We are glad you enjoyed the stay with us. That motivates us to keep giving the best service we can.Thank you for the nice score.Kind regardsJuan CarlosFront-Office

10/10 優異

Arthur (Schagen)

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Prima hotel op een goed locatie,vriendelijk personeel,.wegens verbouwing een upgrade naar een uitstekende kamer!
於 2024 年 1 月住了 1 晚
Juan Carlos 於 2024年1月30日的回應
Dear Arthur,First of all we want to thank you for sharing your experience with us.We are happy that you really enjoyed your time in our hotel and beautiful city. it thrives us to keep improving our service.Kind regardsJuan Carlos

2/10 很差

Juan

不滿:整潔度、職員與服務、設施服務和住宿狀況
Surprise fees at check-in even though everything had been paid in advance. What am I supposed to do - refuse to pay their surprise fees when arriving and find another hotel? Include the real price in the listing.
於 2023 年 12 月住了 6 晚
Juan Carlos 於 2024年1月30日的回應
Dear Juan,frist of all we want to thank you for taking from your time to share your experience with us.we also want to apologize if there was any confusion with the room.Your stay was already paid through expedia, the fees that you had to pay were the city taxes, which always need to be paid at the time of check-in by the guest.we are sorry if this information was not clear enough at the time of making the booking.Kind regardsJuan CarlosFront-Office

8/10 不錯

James kenneth

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Great location
Hotel is in a great location, the rooms are very spacious with Tea & Coffee in the room. Bed was very comfortable. We had one or two small issues during our stay but reception were very helpful and resolved them efficiently. The staff are all very nice and professional. Would certainly stay again.
於 2024 年 1 月住了 2 晚
Juan Carlos 於 2024年1月30日的回應
Dear James,First of all we want to thank you for taking from your time to write us a review.We are very happy that your stay with us met your expectations, that really motivates us to keep going on.We also want to thank you for gibing us such a nice a score.Kind regardsJuan CarlosFront-Office

4/10 欠佳

Jozsef

讚好:整潔度
不滿:住宿狀況和客房舒適度
Under Construction
Dated property currently under renovation. Our room on the third floor was next to rooms being renovated, very loud noise from renovation works. Rubbish from work left in hallways, wooden doors in hallways made you feel like you were walking into a construction site. Great location however. My room was very dated but clean. Would not stay again until works completed
於 2024 年 1 月住了 1 晚
Orlando - Front Office 於 2024年1月20日的回應
Dear Sir,Thank you for your review.We are happy to hear you found the location to be good.Parts of the hotel are now indeed a construction site.The renovations are indeed because some of the rooms are indeed dated. We look forward to welcome you ones they are done.Yours Sincerely,

10/10 優異

Anne

於 2024 年 1 月住了 1 晚
Front office 於 2024年1月21日的回應
Dear AnneThank you so much for your trust in our service and hotel, also, glad to see you had a wonderful stay.Feel free to recommend us to family and friends for a next visit to Ghent, a little undiscovered gem.Kind regards WillemFront office night team

10/10 優異

Jan Holmbach

商務旅客
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Midt i byen…. Super oplevelse
Super ophold,
於 2024 年 1 月住了 2 晚
Orlando - Front Office 於 2024年1月13日的回應
Dear Mr. Holmbach,Thank you for your rating.We are happy to hear you have enjoyed your stay in Ghent at our hotel.Yours Sincerely,

10/10 優異

Michel

家人同遊
讚好:職員與服務和設施服務
於 2023 年 12 月住了 3 晚
Orlando - Front Office 於 2024年1月31日的回應
Dear Sir/MadamThank you for your rating.Yours Sincerely,

2/10 很差

Reem

不滿:整潔度、職員與服務、設施服務和住宿狀況
Not good
於 2023 年 12 月住了 1 晚
Orlando - Front Office 於 2024年1月13日的回應
Dear Sir,Thank you for your rating.Yours Faithfully,

10/10 優異

Silvio

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Zeer goede locatie, standaard NH-hotel en uiterst beleefd en behulpzaam personee. Ik komme zejer terug
於 2023 年 12 月住了 2 晚
Willem 於 2024年1月6日的回應
Dear SilvioThank you for taking time and making effort, to leave a beauty of a review about your stay with us at a hidden European gem.Always welcome and with kind regards.WillemFront office night team

8/10 不錯

Stephen

家人同遊
讚好:整潔度和職員與服務
不滿:住宿狀況
Rooms a bit tired Staff very nice Breakfast buffet limited
於 2023 年 12 月住了 2 晚
Orlando - Front Office 於 2023年12月30日的回應
Dear Sir,Thank you for your review.We are happy to hear you had a nice stay.Yours Faithfully,

2/10 很差

Maria

不滿:整潔度、職員與服務、住宿狀況和客房舒適度
Terrible experience
We stayed for 1 night, it was an awful experience. We booked through hotels.com redeemed as a free night through hotels.com rewards scheme. And when checking in Clarissa asked how we would like to pay, I told her room was booked through hotels.com & no payment was required after some looking through the booking she said that was fine that city tax of €6 would just need to be paid. My husband used his card & off we went. We were given check in there & then at midday as checking time is at the crazy late time of 4pm I thought we were so lucky until I arrived at the room 222 on second floor. The room decor was very old & dated. The bathroom had black & orange mould all around the shower/bath & a rusty plughole. The shower head had been left pointed out so when I turned on the shower the bathroom was drowned in water. The bed although big was lumpy & not comfortable at all. When I began to blow drying my hair the dust storm that ensued made apparent that the room was very dusty & not vacuumed. I wouldn’t blame the service staff on this as the bathroom layout is impossible to clean. Then to the part which really apset me. Upon checking out the next morning the guy on the desk said you’re up to date & off we went. My husband checked his bank account to see they had charged his card for stay. When I phoned I was told it is refunded. Sorry was not the first word. And the money has still not been refunded. We have contacted bank fraud as card was used without authorisation
於 2023 年 12 月住了 1 晚
NH Gent Belfort Team 於 2023年12月31日的回應
Dear Maria,First of all we would like to thank you for taking from your time to write us a review.We are very sorry to hear that your stay didn't go as planed.We apologize for that the confusion during the check-in. The refund has been made already, it just take several work days to be back in your account.We have also informed our technician take a deep look to the room where you stayed to solve all the issues.Kind regardsJuan Carlos

10/10 優異

frederick

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Magnifique
Très bel accueil en plusieurs langues. Tout est rapide est efficace. La chambre superbe. L hôtel est idéalement situé et parking bienvenu.
於 2023 年 12 月住了 1 晚
Orlando - Front Office 於 2023年12月30日的回應
Monsieur,Nous remercions pour votre critique.Nous sommes contents que vous avez un bon séjour.Meilleures Salutations,Orlando - Front Office

10/10 優異

真實旅客

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 12 月住了 3 晚
Orlando - Front Office 於 2023年12月30日的回應
Dear Sir/Madam,Thank you for your rating.Yours Faithfully,

10/10 優異

Walter

Walt’s Ghent Trip
Excellent customer service. Great location!
於 2023 年 12 月住了 1 晚
NH Gent Belfort Team 於 2023年12月31日的回應
Dear,Thank you very much for taking the time to let us know how was your stay.And thank you for such a high score, this motivates us to keep giving the best service we can give.We hope to be able to welcome you in the future.Kind regardsJuan Carlos

10/10 優異

Manizja

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
WoW hotel
Heel luxe
於 2023 年 12 月住了 3 晚
Orlando - Front Office 於 2023年12月30日的回應
Beste mevrouw, meneerBedankt voor uw recensie.Fijn om te horen dat u van uw verblijf hebt genoten.Met vriendelijke groeten

10/10 優異

Soha

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
於 2023 年 12 月住了 1 晚
Orlando - Front Office 於 2023年12月30日的回應
Dear Sir/Madam,Thank you for your rating.Yours Faithfully,

8/10 不錯

真實旅客

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 12 月住了 3 晚
Orlando - Front Office 於 2023年12月30日的回應
Dear Sir/Madam,Thank you for your rating.Yours Faithfully,

8/10 不錯

Timothy

讚好:整潔度、職員與服務和客房舒適度
Xmas market stay in Ghent
Lovely Hotel in superb location. We booked an XL King Bed room with view, but were disappointed. The room was an odd triangular shape with more than a third of it unusable with no furniture or feature. The decor was a little tired with wall paper peeling under a window and the carpet almost worn through in the main walkway. Otherwise it was clean and very comfortable.
於 2023 年 12 月住了 3 晚
Orlando - Front Office 於 2023年12月30日的回應
Dear Sir,Thank you for your review.Great to see you had a nice stay overal.The Superior XL room has indeed got a triangular shape (the building is that way).Yours Faithfully,