「Upon arrival, I was told that I had received an “upgrade” because my originally booked room did not have a pool view. Unfortunately, this so-called upgrade quickly turned into a major disappointment.
When I entered the room, I was shocked by its condition. There was an extremely strong smell of cigarette smoke, the bed linen was dirty, and the entire room looked worn out and poorly maintained. Even the wardrobe looked like it should have been thrown away a long time ago.
I immediately went to...
「Goo experience, but The hotel didn’t provide with me the invoice when checking out as they said that I didn’t pay them directly. So what shall I do for the invoice? Pls advice. Thanks a lot.」
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