海灘/海景
查看供應

卡雷塔酒店 - 養生美容及會議中心的評價

4 out of 5
卡雷塔酒店 - 養生美容及會議中心
Sir Herbert Miles Road, Catalan Bay, Gibraltar, Gibraltar

評價

8.0

很好

10 分評分，優異；805 則評價中有 300 則" "
8 分評分，不錯；805 則評價中有 306 則" "
6 分評分，一般；805 則評價中有 129 則" "
4 分評分，欠佳；805 則評價中有 49 則" "
2 分評分，很差；805 則評價中有 21 則" "

8.6/10 

整潔度

8.2/10 

職員與服務

7.6/10 

設施服務

7.4/10 

住宿狀況

7.6/10 

環保程度

評價

6/10 一般

Frances

多人同遊
早安冇嘢食，好差！
於 2019 年 11 月住了 5 晚

10/10 優異

真實旅客

讚好：整潔度、住宿狀況和客房舒適度
酒店环境不错，我们一共定了三个房间，其中一间海景套房，有独立的客厅，阳台面对大海风景无敌，厨房设施完备。另一件海景标间，还有一间是面对的山，比较压抑。建议订海景房。晚餐去地下餐厅，由于有球员包场，服务生生硬地说“你可以过两小时后来，才会有空位，不过那时厨师下班了“酒店几百米有一个餐厅。 酒店早餐比较简单，但是在海边，环境优美。
於 2019 年 3 月住了 1 晚
charlotte 於 2019年5月19日的回應
Good Evening, Thank you so much for your kind review, Kind Regards Charlotte Pelligreeni

10/10 優異

chenxu (中国)

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
服务态度好
虽然宾馆很老，但是服务态度非常棒，早餐非常可口，宾馆位置离沙滩很近。

10/10 優異

Kieron

讚好：整潔度、職員與服務和客房舒適度
於 2021 年 11 月住了 5 晚

6/10 一般

Mikkel

家人同遊
讚好：整潔度和職員與服務
Ok, men heller ikke mere.
Hotellet har sikkert engang været af fin standard, men det fremstår ganske slidt. Der er dog rent og pænt. Beliggenheden er ret fantastisk og betjeningen helt fin. Morgenmaden var på det jævne. Værelsets komfort var under det man vil forvente af fire stjerner - som sagt fremstod det hele noget slidt.
於 2021 年 11 月住了 1 晚

4/10 欠佳

Sharon

不滿：職員與服務和住宿狀況
Shameful
Although we were aware that the hotel was closing we still expected 4 star accommodation as that is what we paid for. The pool and terrace area were in a very bad state of disrepair and the pool area unusable. We asked for an upgrade to a sea view as there road works at the front of the building and therefore noisy but were told ( 6 hrs after asking and having to ask again)that no rooms were available although the hotel was clearly far from busy. There were a few bottles of complimentary soft drinks in the room and when I asked for refills of water I was told no they were only filled once despite us having a 4 day stay. The whole place was totally shoddy and the ripped and rusty awning outside reflected the general state inside. I have no idea how the Caleta can still claim to be 4 star and charge those rates. Sadly the fact that its closing at the beginning of January is reglected very poorlyin every aspect of the business. Dont book this hotel
於 2021 年 11 月住了 4 晚

6/10 一般

Richard

家人同遊
讚好：整潔度和職員與服務
The building is slated for demolition on 1/1/22. Thus, their bar was not well stocked and the outside grounds were closed (it was falling apart). Inside, the hotel was pleasant, and had a nice feel; however, as it will be completely demolished, further review is unnecessary.
於 2021 年 11 月住了 3 晚

8/10 不錯

ROBERT

多人同遊
讚好：整潔度和職員與服務
The check in was easy and the staff (especially the bar staff) were all friendly and helpful. The hotel exterior has seen better days and the rooms are a little dated but it's a hotel I've been staying at for the last 5 years and has always been a nice place to spend time with excellent sea views.
於 2021 年 11 月住了 8 晚

8/10 不錯

Gregory

讚好：整潔度、職員與服務和客房舒適度
Nice location
NO INTERNET IN ROOM.FORGET THE BREAKFAST IT WAS NOT WORTH IT.
於 2021 年 11 月住了 1 晚

8/10 不錯

Ole-Johnny

多人同遊
讚好：整潔度
Utsikten over havet fra Seaview rommene bra
Hotellet ligger i ett fint område, på motsatte side av sentrum. Kort vei med Taxi. Jeg gikk til sentrum på 30-40 min. Hotellet er litt slitt, men fortsatt ganske fancy. Restauranten serverer god mat. Hotellet er veldig stolt over restauranten der. Vil man ha noen enklere så finnes det en bar/restaurant viss man ikke vil ha fine dining.
於 2021 年 11 月住了 1 晚

10/10 優異

Paul

家人同遊, 多人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Such a shame this place is being pulled down, end of an era. Considering this, theyre doing a fantastic job keeping it going in this last couple of months. Really enjoyed our stay, friendly, helpful and made to feel welcome, you cant ask for more than that, the ametities are all still there, we just chose to be out and about with friends and family.
於 2021 年 11 月住了 3 晚

8/10 不錯

Ingela

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Fin utsikt och jättegod mat.
於 2021 年 11 月住了 1 晚

10/10 優異

Pauline

讚好：整潔度、職員與服務、設施服務和住宿狀況
Excellent location
於 2021 年 10 月住了 4 晚

10/10 優異

Kevin

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Classic Hotel.
A great old school hotel. Full of charm and warmth. Great setting and idyllic for a relaxing holiday. It is a shame that it is to be knocked down albeit by a new hotel.
於 2021 年 10 月住了 4 晚

8/10 不錯

John

多人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2021 年 10 月住了 4 晚

6/10 一般

Birte

讚好：整潔度和職員與服務
不滿：設施服務和住宿狀況
於 2021 年 10 月住了 2 晚

8/10 不錯

Sean

伴侶同遊
讚好：整潔度、職員與服務和設施服務
Was a nice location with friendly staff and situated on the beach was a loveley location.
於 2021 年 10 月住了 4 晚

10/10 優異

Christine

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Great accommodation/perfect setting
We had a great family friends/holiday to attend my sons wedding. The hotel staff were very accommodating and friendly. The setting of the Caleta is perfect with good public transport. Would definitely stay again.
於 2021 年 10 月住了 3 晚

10/10 優異

Katie

讚好：整潔度、職員與服務、設施服務和住宿狀況
Great stay
於 2021 年 10 月住了 3 晚

10/10 優異

Alex

家人同遊
讚好：整潔度和職員與服務
The situation of the property is excellent although the property is a bit dated we thoroughly enjoyed our stay
於 2021 年 10 月住了 4 晚

10/10 優異

Peter

讚好：整潔度、職員與服務、設施服務和住宿狀況
The hotel is right by the sea, with the waves lapping up against it. Currently it's an Art Deco, Agatha Christie, style hotel. Pity it's being demolished. Very helpful staff (Wali)
於 2021 年 10 月住了 1 晚

8/10 不錯

Shannon

讚好：職員與服務、住宿狀況和客房舒適度
於 2021 年 10 月住了 4 晚

10/10 優異

shiendy

於 2021 年 10 月住了 2 晚

10/10 優異

Christina

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Lovely stay at the Caleta hotel
Caleta hotel is tucked away in a nice quiet spot next to beach in Catalan bay. Staff very welcoming and can't do enough for you. I was lucky to get uograded to a sea view room which was a lovely surprise. It has a nice small pool area and access to the beach. Breakfast is continental but enough to satisfy your appetite and the staff in the dining room are really lovely and helpful. The number 8 bus stops outside the hotel at regular intervals all day and is a cheap way to get about. I opted for taxis because I travelled solo and they averaged between £8 to £10 to get to anywhere in Gibraltar including the airport. In all I thoroughly enjoyed my stay here but I have to mention that the staff and reception really do make a big difference....Thank you for talking such good care of me, the customer service was excellent.
於 2021 年 10 月住了 3 晚

8/10 不錯

Raymond

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Overall the property was excellent, the only thing I would recommend is a more varied breakfast, each morning it was the same items available.
於 2021 年 10 月住了 3 晚

8/10 不錯

Scott

讚好：整潔度、職員與服務和客房舒適度
Decent hotel on the quiet side of the rock.
No issues really. We got a parking space right at the front door and there's a bus stop at the hotel as well for getting around the island. The hotel is a little tired really - could use a refresh. Our room was on the small side - nothing spectacular, but the bed was very comfortable by European standards. We ate a couple meals at the hotel and the food wasn't very good in my opinion, but that's just me. It's not a bad place to stay for a Gibraltar trip - kind of quiet. Everyone was helpful.
於 2021 年 9 月住了 1 晚

8/10 不錯

Mark

讚好：整潔度、職員與服務和客房舒適度
不滿：住宿狀況
Pleasant but very tired
Hotel staff ste fine and cleanliness is good, but the hotel is very tired and needs more than just a lick of paint
於 2021 年 10 月住了 1 晚

10/10 優異

Bethany

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Nice but out of the action
Stunning location. However, it’s on the opposite side of the Rock from all of the sights and restaurants. Not a problem if you have a car. There’s also a bus but not as convenient. Excellent breakfast. Awesome views from our room and the common areas, breakfast space, patio restaurant and pool.
於 2021 年 10 月住了 1 晚

10/10 優異

Helvijs

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Great stay
Everything was great! Including a free upgrade to a huge suite! Wonderful stay!
於 2021 年 10 月住了 3 晚

8/10 不錯

Victoria

讚好：整潔度、職員與服務和住宿狀況
於 2021 年 10 月住了 3 晚

10/10 優異

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
I loved the position of the hotel
I got given a beautiful room with sea view and that was magical On Friday night however there was a very loud party from their neighbours and nothing was done to stop them
於 2021 年 9 月住了 5 晚

10/10 優異

真實旅客

多人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Great short break
Clean and comfortable room, friendly and helpful reception staff, lovely beach and nice small pool area. Nuno’s (on-site restaurant) was an absolute gem! Would highly recommend eating here - great food and service, very reasonably priced! Spa treatment prices were also good and again a great service. Easy walking distance to town and up to the rock. Would highly recommend staying here!
於 2021 年 9 月住了 4 晚

8/10 不錯

Ruby

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Close to the beach and nice staff
於 2021 年 9 月住了 4 晚

6/10 一般

Corey

伴侶同遊
讚好：整潔度、職員與服務和住宿狀況
The bed was uncomfortable and the fridge was unplugged when I came into the room and had to move the cord around to different outlet. Otherwise the room was very nice.
於 2021 年 9 月住了 1 晚

10/10 優異

sarah

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Amazing setting,friendly staff
於 2021 年 9 月住了 3 晚

2/10 很差

Jermaine

不滿：職員與服務、住宿狀況和客房舒適度
Very poor. Not worthy of 4 stars
We stayed in room 268. Overall I would not recommend a stay at this hotel. The only positives are the location (close to the beach) and the general cleanliness of the rooms (although the condition is extremely poor). 1. There was absolutely zero wifi coverage for our room and when we tried to rectify the problem they promised they would send a technician but did absolutely nothing 2. The condition of the rooms is really poor. Overall the hotel needs a massive revamp to improve the quality of the furnishings and balcony etc. 3. I ordered peppermint tea to my room and not only was it never delivered, I called back to make sure and they again failed to deliver it 4. The kettle broke after just one use 5. The staff were fairly polite but they made no attempt to rectify the issues You should definitely book elsewhere if you’re considering a stay here. The prices do not reflect the room quality and it is not deserving of four stars
於 2021 年 9 月住了 5 晚

6/10 一般

Kate

讚好：職員與服務
不滿：設施服務和住宿狀況
Booked for it’s location, which is lovely - right on a beach and a ten minute walk to an even nicer one. Bus stop right outside, very convenient. However, the hotel is very run down and due to be refurbished over the next two years. We had a spacious sea view room, tiny balcony. No hot water for three days of the stay but a refund was given - quick response to complaint and seemed to be repaired but repair then failed. Safe was broken. Carpet was dirty and room smelt damp. Beds are comfortable, bed linen clean - towels less so. Lovely pool area. Food and drink quite expensive and we felt the room was overpriced. Reception and bar area give a good impression of 4 star but the rooms are barely 3 star. Reception staff are outstandingly helpful.
於 2021 年 9 月住了 5 晚

10/10 優異

Rebecca

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Lovely Classic Hotel
Lovely classic hotel, loses sun by about 5pm due to the location but the views are beautiful
於 2021 年 9 月住了 4 晚

6/10 一般

Thomas

讚好：整潔度和客房舒適度
Nice hotel in lovely location
Nice hotel but a little in lack of maintenance. Nice view from the balcony- but a very small balcony. Bed was god and comfortable. Breakfast was ok.
於 2021 年 9 月住了 1 晚

8/10 不錯

Daniel

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2021 年 9 月住了 2 晚

6/10 一般

Sonia

讚好：整潔度和設施服務
Great views but surrounding area all under construction
於 2021 年 9 月住了 3 晚

10/10 優異

Richard

讚好：整潔度、職員與服務、設施服務和住宿狀況
Friendly staff Clean Beach alongside beautiful Food and snacks excellent Would love to come again for longer
於 2021 年 9 月住了 2 晚

8/10 不錯

真實旅客

不滿：整潔度和住宿狀況
Good location, not so good condition of the hotel
The location of the hotel is brilliant! Amazing views of sunrise and sunset. The condition of the hotel is bit outdated. Level of cleanliness was quite disappointing, loads of molds in the shower area, very narrow shower room, kettle was very dirty, and iron didn't work.
View from the stairs going down to pool area
View from the balcony of room 458
於 2021 年 8 月住了 4 晚

8/10 不錯

Lisa

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2021 年 8 月住了 3 晚

8/10 不錯

真實旅客

家人同遊
讚好：整潔度、住宿狀況和客房舒適度
The hotel is in a great location, Checked in on 29th of August, had a lil scuffle about room choice but Jani at front desk was extremely amazing and her team , I was immediately offered a better room as an upgrade , Thank you Jani Otherwise the hotel is lovely, quite outdated , but overally the staff really try from the bar staff, kitchen and entertainment on Tuesday, the beautiful Asian lady singer has a voice of an angel. Only downside was having paid for breakfast, there was cold meats, cheese and breads no cooked breakfast and for one to have that, one needed to pay 5 pounds extra, thought that’s a rip off and should be mentioned before booking otherwise guests can have a choice to save their money and go into town or something for food. Special mention to the tall lady at the bar and she also does the breakfast time ( didn’t take name) she is an absolute angel, so beautiful and forever helpful Loved the views and location can definitely return
於 2021 年 8 月住了 3 晚

6/10 一般

Khyati

不滿：整潔度
The best thing about Caleta is the location! We had room 458 which had a great view of the rock and of the sea from the balcony. However the cleanliness was not as expected, lots of mould in the shower, dirty kettle, non functional iron, etc. Lots of noisw transfer between rooms, and our room was next to service room where they stored linen and towels, etc. hence woke every morning with constant banging of the door. Also, choice for breakfast is limited.
於 2021 年 9 月住了 1 晚

10/10 優異

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2021 年 8 月住了 2 晚

8/10 不錯

真實旅客

家人同遊
讚好：職員與服務、住宿狀況和客房舒適度
於 2021 年 8 月住了 1 晚

10/10 優異

Shabaz

伴侶同遊
讚好：整潔度、職員與服務和設施服務
Great staff, very friendly and polite. Hotel needs to be upated but overall a good experience
於 2021 年 8 月住了 4 晚

8/10 不錯

Alistair

家人同遊
讚好：整潔度和職員與服務
Excellent location and good facilities. The hotel is looking a little tired now. Breakfast bar very poor. Overall good value for money
於 2021 年 8 月住了 7 晚