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南格拉德史通服務式住宅的評價

3 out of 5
南格拉德史通服務式住宅
83 Toolooa Street, South Gladstone, QLD

評價

7.2

不錯

10 分評分，優異；83 則評價中有 22 則" "
8 分評分，不錯；83 則評價中有 32 則" "
6 分評分，一般；83 則評價中有 8 則" "
4 分評分，欠佳；83 則評價中有 12 則" "
2 分評分，很差；83 則評價中有 9 則" "

7.4/10 

整潔度

9.0/10 

職員與服務

7.0/10 

設施服務

7.0/10 

住宿狀況

6.0/10 

環保程度

評價

10/10 優異

Vance

家人同遊
讚好：住宿狀況
Good location, good parking . Clean room
於 2024 年 4 月住了 1 晚

8/10 不錯

Kevin

於 2024 年 1 月住了 1 晚

4/10 欠佳

Toni-kyla

家人同遊, 寵物同遊
不滿：整潔度、設施服務和住宿狀況
Not like the pictures unfortunately, it’s a run down motel and overpriced.. aircon didn’t work. It’s anlso an unsafe area and no secure parking.. people drinking and walking around at 10pm when we walked our dogs and 4am.. assuming they’re about all night.
於 2023 年 12 月住了 1 晚

8/10 不錯

Sean

讚好：整潔度、設施服務和住宿狀況
The only not so good thing is they don't have WiFi, the room is small but how much room do you need to sleep. Very clean and air conditioning was cold, good night sleep, will stay again.
於 2023 年 11 月住了 1 晚

8/10 不錯

Benjamin

伴侶同遊
讚好：設施服務
Best place to stay at in Gladstone customer service was great !!! Very clean !! Shower was great and hot bed was like staying in the Hilton
於 2023 年 11 月住了 1 晚

2/10 很差

Krissy

不滿：設施服務和住宿狀況
Firstly the on site manager was amazing. Her customer service was exceptional and her demeanour. The motel itself is terrible. The pool is green and mouldy. It seems people live there. My neighbours were swearing and arguing. My first room was like something out of a horror movie. There was no aircon. Extension cords running all over the place. No cover on the ironing board. And so forth. I was given a different room because of the air conditioning not working. The next room was better but still very trashy. The curtains didn’t hang up properly and offer any privacy as all the hooks were broken. The kitchen blind had layers of dust and food on it. The pool was unusable. And there were no wifi even though I believe ( I could be wrong) it was advertised. It seems people from very low socioeconomic status reside there permanently and their were children crying and couples arguing and swearing. Expedia I believe that you need to verify these properties more thoroughly. This is my second time booking through Expedia and both times I have not been impressed. But this time was dreadful in relation to amenities and the environment. Again the on-site management was absolutely spectacular and her problem solving skills and hospitality was impeccable. The property itself though I’m sorry it’s just trash
於 2023 年 10 月住了 1 晚

8/10 不錯

Christine

讚好：整潔度
於 2023 年 10 月住了 1 晚

4/10 欠佳

Wendy

Motel grounds not maintained …Pool gate locked because it has not been cleaned for months. office shut.. Room was clean but pictures do not reflect the current state of the property.
於 2023 年 9 月住了 1 晚

8/10 不錯

Renae

家人同遊
讚好：整潔度、設施服務和住宿狀況
Very clean Avila & fast communication
於 2023 年 9 月住了 1 晚

6/10 一般

Belinda

不滿：整潔度、設施服務和住宿狀況
No one ever at reception paid extra for the spa bath and I wouldn’t wash my dog in there it was manky as !! Positive the bed was comfortable
於 2023 年 8 月住了 1 晚

8/10 不錯

Raye

讚好：整潔度和住宿狀況
I liked the quietness & easy access. Dog friendly too.
於 2023 年 8 月住了 1 晚

8/10 不錯

Tiim

寵物同遊, 多人同遊
讚好：整潔度、設施服務和住宿狀況
Good communication with Manager, close to facilities & Gladstone Show Ground.
於 2023 年 7 月住了 1 晚

10/10 優異

Jennifer

寵物同遊
讚好：整潔度、設施服務和住宿狀況
I really enjoyed my stay. I needed somewhere to stay overnight on my journey from Cairns to Brisbane where I could have a relaxing evening, hot shower and comfortable sleep and I so appreciated being able to have my little dog with me. South Gladstone Motel ticked all the boxes for me.
於 2023 年 7 月住了 1 晚

8/10 不錯

Kelly

家人同遊, 寵物同遊
讚好：整潔度和住宿狀況
Good family stay kids can play around outside, friendly managers, and great for pets.
於 2023 年 6 月住了 8 晚

4/10 欠佳

Steve

伴侶同遊
不滿：設施服務和住宿狀況
The room i was in is two small doesnt have a kitchen sink to do dishes so had to use bathroom sink.. The light from out the back came into the room and kept us awake most of the night. And the hot water needs attention.
於 2023 年 4 月住了 3 晚

8/10 不錯

Larissa

家人同遊
讚好：整潔度、設施服務和住宿狀況
Spacious family room with kitchen facilities.
於 2023 年 4 月住了 3 晚

8/10 不錯

Derek

Well what did i Like,i can honest say i was touch from the moment i arrived i have not been well for a while Battling Serious Illness the Loverly Couple here made me feel l like i stll was someone and they were taking care of there Dad. Although this is a Beautiful place you can see it has much Potential and im sure they will do Amazing Stuff and i also had the best Sleep that ive had for i dont know how long,ive just stayed at a Flash well know Resort on the Gold Coast and i slept here Better so i would Highly recommend a stay here As I will be back even though I only live less than a 100 k's As I will be back even though I only live less than a 100 k's away, Regards Derek C
於 2023 年 3 月住了 1 晚
Management 於 2023年3月12日的回應
Thanks Derek it was a pleasure to have you stay and you are welcome anytime :-)

8/10 不錯

HEATHER

寵物同遊
讚好：整潔度和住宿狀況
Really convenient for an overnight stay with my dog. Very clean and has everything you need

10/10 優異

Alicia

讚好：整潔度、設施服務和住宿狀況
於 2022 年 12 月住了 1 晚

10/10 優異

Thelma

親子同遊
讚好：整潔度、設施服務和住宿狀況
The area the motel was in, easy to find. The service was great. The Villa was big effort for 3 Adults and 1 Children. The gardens need a little work.
於 2022 年 11 月住了 1 晚
Management 於 2022年11月27日的回應
Hi ThelmaThank you for your reviewThe gardens are going through a huge clean up as New Management is working hard to get the premises in a great state of cleaniness

8/10 不錯

Francis

easy parking
於 2022 年 10 月住了 1 晚
Management 於 2022年10月17日的回應
Thank youFor your review it is very appreciative to have such great guests staying at the Motel....and who give great reviews, Hope to see you again.

10/10 優異

Georgina

於 2022 年 10 月住了 1 晚

10/10 優異

Kira

家人同遊
讚好：整潔度、設施服務和住宿狀況
Lovely little place to stay at! Very kind lady
於 2022 年 9 月住了 1 晚
Management 於 2022年10月17日的回應
Thank you for your feedback on your stay it is very appreciative to have such lovely guests stay Hope to see you again soon.

8/10 不錯

Jamie

家人同遊
讚好：整潔度
Ladies working there are very nice , clean , gardens and area need a tidy up.
於 2022 年 7 月住了 3 晚

4/10 欠佳

Kate

親子同遊
不滿：住宿狀況
Upon arrival of our 4 night stay with my 3 children , our accommodation dates were incorrect , I had already payed the full amount 4 weeks prior to this. First night other guests had a party which was very loud, swearing was heard, we all had no.slerp, my kids didnt feel safe to stay. Tv in bedroom didnt wirk took 1 day to get it fixed, wifi password didnt work on first day.
於 2022 年 7 月住了 4 晚

8/10 不錯

Kirsten

家人同遊, 親子同遊
讚好：設施服務和住宿狀況
Villa was great.
於 2022 年 7 月住了 4 晚

6/10 一般

Lynelle

伴侶同遊
於 2022 年 7 月住了 3 晚

4/10 欠佳

Amy

親子同遊
不滿：整潔度、設施服務和住宿狀況
The room was a good size cabin, the lady was friendly on arrival. In the cabin though we found a bag full of takeaway food, shoved in microwave, first sign the cabin wasn’t cleaned properly. The bathrooms weren’t clean, there was only a 1/4 of a roll of toilet paper for 5 people. The information book was so sticky. Beds were very hard and no spare pillows of blankets.
於 2022 年 6 月住了 1 晚

8/10 不錯

Rob

伴侶同遊
讚好：整潔度、設施服務和住宿狀況
The lady was very helpful, she went out of her wsy to help me. Would recommended this motel. Nice a quiet place. Comfortable beds
於 2022 年 6 月住了 1 晚

2/10 很差

Roger

伴侶同遊
不滿：整潔度
The motel had no record and no room for us at the motel. They had to send us to a sister motel 5 minutes away. Disappointing. The second place what not nice . They gave us a blanket that smelt like dogs. Was going to go somewhere else nicer but we had already paid and would be a pain to try to get our money back. So thanks for the stuff up wotif. !!!!!
於 2022 年 6 月住了 1 晚

2/10 很差

Ronda

寵物同遊
不滿：整潔度和住宿狀況
I was told at booking there was under cover parking. It was shade cloth. Carpet in room was old and stained. There was no manager on site when a violent fight broke out outside of my room. I had to ring 000. It appears that these are being let out as long term accommodation. It is not a tourist stop. The manager did reimburse me for my room because of the incident.
於 2022 年 6 月住了 1 晚

4/10 欠佳

Janelle

親子同遊
不滿：整潔度、設施服務和住宿狀況
The management was not there when I wanted to check in. Had to go to office a number of times to pay. And the sheets on the sofa bed where dirty and looked like the bed was just closed up and not changed in quiet a while. And we found used tooth brushes on the window sill.
於 2022 年 5 月住了 3 晚

2/10 很差

Rebecca

伴侶同遊
不滿：設施服務和住宿狀況
Poor check in experience. Room had glass missing and mosquitoes. Other Guests kept us up until after 5am(on a Monday night).
於 2022 年 5 月住了 1 晚

6/10 一般

Mark

家人同遊
讚好：整潔度
Clean
The unit was clean but aged. Photo on the website were misleading. The bathroom was cramped. Minimal tableware and furnishings. Cheap motel for one night's stay. Not suitable for a couple of nights.
於 2022 年 4 月住了 1 晚

10/10 優異

Hayley

讚好：整潔度、設施服務和住宿狀況
Very quiet and peaceful, check in staff were great 😊
於 2022 年 4 月住了 1 晚

10/10 優異

Karen

伴侶同遊, 寵物同遊
讚好：整潔度、設施服務和住宿狀況
Michelle is doing an amazing job
於 2022 年 4 月住了 1 晚

10/10 優異

Bronte

讚好：整潔度、設施服務和住宿狀況
Very good price for well maintained motel. Very clean and comfortable - perfect for an overnight stay while travelling the Bruce highway. The manager was very helpful and kind.
於 2022 年 3 月住了 1 晚

10/10 優異

Dean

伴侶同遊, 寵物同遊
讚好：整潔度、設施服務和住宿狀況
Communication exellent, fresh painting being done, lots of gardening being done. Lots of privacy and theManager communicates well to make sure everyone is happy and comfortable. On site security is also very comforting
於 2022 年 1 月住了 4 晚
Management 於 2022年1月18日的回應
Thank you Dean We are happy to hear that guest are liking the Improvements being made. At south Gladstone Motel we want Guest to enjoy there stay. The Children are enjoying doing the afternoon security patrol with our on site security guard. We really want guest to enjoy there home away from home. kind regards Michelle Gorman Manager

4/10 欠佳

Alma

伴侶同遊, 商務旅客
不滿：設施服務和住宿狀況
I didn’t like the bed and you can’t connect to the internet. The room seems just been painted for a couple of days.
於 2022 年 1 月住了 1 晚
Management 於 2022年1月15日的回應
I am sorry you did not like the bed if you were not able to connect to the internet you should have spoken with a staff member so we could have fixed that issue for you. Yes the rooms were painted over a week ago as we are upgrading. Thank you for your review Michelle Gorman Manager

10/10 優異

Karen

讚好：整潔度和客房舒適度
Love love love Michelle was amazing and so was all her staff
於 2022 年 1 月住了 2 晚
Management 於 2022年1月13日的回應
Thank you Karen, It was a pleasure to have you as a guest at South Gladstone Motel, I have passed you comments on to the housekeeping staff. Thank you Michelle Gorman Manager

6/10 一般

Christine (Brisbane)

親子同遊
讚好：整潔度
不滿：住宿狀況
Good size room, friendly staff. Property needs maintenance
於 2021 年 12 月住了 1 晚
Management 於 2022年1月8日的回應
Thank you for your feed back Christine we have already started to make improvements. Thank you Michelle Gorman Manager

10/10 優異

Jodie

於 2021 年 12 月住了 1 晚

8/10 不錯

Lisa

親子同遊, 寵物同遊
讚好：整潔度、設施服務和住宿狀況
Our 1 night stay was perfect for what we needed it for. Pet friendly, great rates, room was clean, bathroom and facilities as needed. I would highly recommend if you're in the area needing a place to stay. The pool area is great to cool down, the gardens could be a bit better maintain however this wouldn't deter me from staying again.
於 2021 年 12 月住了 1 晚
Management 於 2021年12月25日的回應
Hello. Thank you for your feedback. We are glad you found the property suited your needs and represented good value. We have only recently taken over the property. Guests have noted a considerable improvement in all areas. We are continuing to work on all areas to enhance the guest experience, amongst which is further work on the grounds. Regards Management.

2/10 很差

Amy

親子同遊
不滿：整潔度和設施服務
I had this booking booked for 6 weeks. I arrived at the hotel. The manager/receptionist was intoxicated. They then couldn’t find a room for my booking. I was expected to stay in two motel style rooms with two little kids across both rooms. No communication was done prior to this date to advise there was no room which was apparently known the morning of the booking. No compensation on extra motel fees, taxi fares was given offered. If you would like a manager/receptionist with no accountability, and a very terrible experience that cost us double our trip stay here if you would like an amazing room and lovely place to stay choose central gladstone plaza.
於 2021 年 12 月住了 3 晚
Management 於 2022年1月8日的回應
Hi Amy i am sorry you had to experience this. You will be pleased to know there have been big changes made to the staff. Thank you Michelle Gorman New Manager

8/10 不錯

Anne

家人同遊
讚好：整潔度、設施服務和住宿狀況
Neat clean and a pleasure to stay at.
於 2021 年 11 月住了 1 晚
Management 於 2022年1月13日的回應
Thank You we are pleased to hear you enjoyed your stay at South Gladstone Motel. Kind Regards Michelle Gorman Manager

4/10 欠佳

Dale

家人同遊
不滿：整潔度、設施服務和住宿狀況
Very old tired property
於 2021 年 11 月住了 3 晚
Management 於 2022年1月13日的回應
We are pleased to announce renovations at South Gladstone Motel have started. Kind Regards Michelle Gorman Manager

8/10 不錯

Lindsay

伴侶同遊
讚好：整潔度、設施服務和住宿狀況
It was a good place for us as we were tired and exhausted
於 2021 年 11 月住了 1 晚

2/10 很差

Preston

商務旅客
不滿：整潔度、設施服務和住宿狀況
I don't know what was going on here - I booked online to stay at this place and when I got there at 3:30pm my room wasn't ready. There is no signage out the front of the hotel and I wasn't even sure I was in the right place. Reception smelt like cigarettes and the manager came out with no shoes on. Computer laying on the floor and didn't even know my booking number. Came back at 5:30 and room still wasn't ready - was met at reception by someone that looked like he just got out of jail (not the manager)_Photos on the website must be about 10 years old - absolutely filthy and disgusting.
於 2021 年 10 月住了 1 晚

8/10 不錯

Simon

讚好：整潔度、設施服務和住宿狀況
Room was adequate for the price. Bed was a bit squeeky but comfortable
於 2021 年 10 月住了 1 晚

6/10 一般

Dillon

於 2021 年 10 月住了 1 晚