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格拉斯哥蘇格蘭展覽會議中心康鉑飯店的評價

3 out of 5
格拉斯哥蘇格蘭展覽會議中心康鉑飯店
10 Tunnel Street, Glasgow, Scotland

評價

7.6

不錯

10 分評分，優異；1000 則評價中有 269 則" "
8 分評分，不錯；1000 則評價中有 393 則" "
6 分評分，一般；1000 則評價中有 208 則" "
4 分評分，欠佳；1000 則評價中有 90 則" "
2 分評分，很差；1000 則評價中有 40 則" "

8.0/10 

整潔度

8.2/10 

職員與服務

7.2/10 

設施服務

7.4/10 

住宿狀況

7.6/10 

環保程度

評價

8/10 不錯

Teresa (colchester)

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Quite nice except extra charge for wifi
The facilities and room are really nice except wifi was charged and it is a bit far from the city centre.
於 2018 年 7 月住了 2 晚

6/10 一般

真實旅客

於 2017 年 8 月住了 1 晚

10/10 優異

Kwabena

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
WIFI is excellent. Staff are lovely. I didn’t want to checkout today. I can’t wait to stay again.
於 2024 年 4 月住了 3 晚
Reception Team Campanile Glasgow 於 2024年4月27日的回應
Kwabena, Thank you so much for your lovely review! We hope to see you again soon :)

6/10 一般

Shirley

讚好：職員與服務
We chose this property because of the proximity to the ovo hydro. The staff were very good although they were short staffed even though the hotel was full booked. Room was ok but a lot of the lights were not working. Breakfast good value for money.
於 2024 年 4 月住了 2 晚
Campanile Reception team 於 2024年4月27日的回應
Shirley, Thank you so much for your review, we'll make sure to take your comments on board and pass them on to our management team for consideration.

2/10 很差

Hazel

不滿：整潔度、設施服務和住宿狀況
Holes in curtains stained seat in room dirty cups no hand towels dodgy toilet seat which kept slipping bloodstained drapes no fresh food at 10.10 when breakfast finished at 11 no cutlery no orange juice everyone in dining room complaining about the same thing, will never return
於 2024 年 4 月住了 1 晚
Reception Team Campanile Glasgow 於 2024年4月27日的回應
Hazel Thank you so much for your review, we'll make sure to take your comments on board and pass them on to our management team for consideration.

8/10 不錯

Ibrahim

商務旅客
讚好：職員與服務、設施服務和住宿狀況
I loved almost everything about my stay at the hotel except the cleaning aspect. I spent 5 days there and not a single day did a cleaner come around to clean the room. which was very disappointing but overall , my stay was very good of which I would have said excellent but for the cleaning bit.
於 2024 年 4 月住了 4 晚
Reception Team Campanile Hotel Glasgow 於 2024年4月8日的回應
Dear Ibrahim Thank you for taking the time to review your recent stay with us. We are sorry to hear about the issues you had to face during your stay with us. Please accept our sincere apologies and please be assured that the issues which you have stet out in your review would be fully investigated. Kind regards, Reception Team Campanile Hotel Glasgow

8/10 不錯

Derek

家人同遊
讚好：職員與服務和設施服務
Needs refurbished
於 2024 年 3 月住了 1 晚
Reception Team Campanile Hotel Glasgow 於 2024年4月8日的回應
Dear Derek, Thank you for taking the time to review your recent stay with us. We are sorry to hear about the issues you had to face during your stay with us. Please accept our sincere apologies and please be assured that the issues which you have stet out in your review would be fully investigated. Kind regards, Reception Team Campanile Hotel Glasgow

10/10 優異

Gordon

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Good friendly accommodation @ an affordable price
於 2024 年 3 月住了 1 晚
Campanile Glasgow 於 2024年3月26日的回應
Hello Gordon,Thank you for staying at Campanile Hotel Glasgow and taking your time to review us. We look forward to welcoming you back in the future. Kind regards, Campanile Hotel

4/10 欠佳

Pauline

家人同遊
不滿：整潔度和住宿狀況
Unfortunately our room was unclean. The bathroom floor was covered in yellow tea type stains (I hope) and the shower was stained. The walls in the bedroom were splattered with stains also. Won’t be back. Incredibly noisy outside after midnight and had to phone to reception. Went on far too long.
於 2024 年 3 月住了 1 晚
Campanile Glasgow 於 2024年3月26日的回應
Hello Pauline,Thank you for staying at Campanile Hotel Glasgow and taking your time to review us. We welcome your feedback and will do our best to resolve the issues you've mentioned. Kind regards, Campanile Hotel

8/10 不錯

Moira

伴侶同遊
Atmosphere was great
於 2024 年 3 月住了 1 晚
Campanile Glasgow 於 2024年3月19日的回應
Hey there Moira, Thank you for your lovely review. We hope to see you again soon!

4/10 欠佳

James

伴侶同遊
不滿：整潔度、設施服務和住宿狀況
Needs a refurb and quickly. Took 3 rooms to get one that was ok. Shower cubicles are mouldy need resealed and grouted. Sink in toilet cracked. Neither of us used the shower. Wouldn’t recommend
於 2024 年 3 月住了 1 晚
Reception Team Campanile Glasgow 於 2024年3月17日的回應
Dear James, Thank you for taking the time to review your recent stay with us. We are sorry to hear about the inconvenience you had to face because of the issues you have set out in your review. Please accept our sincere apologies and please be assured that the issues you have raised with us would be thoroughly investigated. Kind regards, Reception Team Campanile Hotel Glasgow

6/10 一般

James

於 2024 年 2 月住了 1 晚
Campanile Glasgow 於 2024年3月26日的回應
Hello James,Thank you for staying at Campanile Hotel Glasgow and taking your time to review us. We look forward to welcoming you back in the future. Kind regards, Campanile Hotel

10/10 優異

Krystal

親子同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Great hotel, great location. Stayed here with my 6 year daughter due to having a show on at the ovo hydro which is located across the road. Will definitely stay here again.
於 2024 年 2 月住了 1 晚
Campanile Glasgow 於 2024年3月5日的回應
Dear Krystal, Thank you so very much for choosing Campanile Hotel. Our enthusiastic and dedicated team members are always available to address and resolve any issues and concerns, including, but not limited to things like adjusting the heating or providing extra towels and mugs for our guests. As long as something is raised, it is always addressed. We are looking forward to welcoming you at Campanile Hotel again and providing the best possible experience on your next stay. Kind regards, Reception

10/10 優異

Derek

伴侶同遊
Fabulous value for money, parking space, great breakfast and good value, and helpful, friendly staff
於 2024 年 2 月住了 1 晚
Reception Team Campanile Hotel Glasgow 於 2024年2月18日的回應
Thank you so much for this wonderful rating. We are so pleased that you enjoyed your stay with us and we can’t wait to welcome you back to Campanile Glasgow soon.

2/10 很差

Lucie

商務旅客
不滿：整潔度和職員與服務
Nothing was clean. The cups, the floor had crusted stains on it and hadn’t been hoovered… but worst of all someone walked into my room without knocking as I was getting out of the shower and there were a lot of dodgy people just hanging around the foyer… really odd and unsafe for a person alone
於 2024 年 2 月住了 1 晚
Reception Team Campanile Hotel Glasgow 於 2024年2月18日的回應
Thank you for reviewing your recent stay at our hotel. At Campanile we always strive to provide customers with a comfortable stay, and I apologise that on this occasion your stay was less than relaxing. Please be assured your comments have been noted and will be followed up with the Management Team at our hotel. Your feedback is very much appreciated and we look forward to welcoming you back to Campanile in the future.

10/10 優異

Alan

讚好：整潔度、職員與服務和住宿狀況
Professionally ran establishment with large modern rooms in the centre of the city. Much better than a hotel room so we will book here again in the furure.
於 2024 年 1 月住了 1 晚
Reception Campanile Hotel Glasgow 於 2024年2月5日的回應
Thank you so much for this wonderful rating. We are so pleased that you enjoyed your stay with us and we can’t wait to welcome you back to Campanile Glasgow soon.

4/10 欠佳

Martha

家人同遊
讚好：職員與服務
不滿：整潔度
Rooms Desperately need an upgrade. Curtains were hanging off railings so light from outside was unstoppable. Black mold in the shower, bits of black tissue paper flooding toilet when flushed.... Coming out from under the rim. Cheap and nasty carpets making the floors hard and cold. It is a budget hotel but linen should still fit the bed. Only positive was the bed was comfortable
於 2024 年 1 月住了 1 晚
Reception Team Campanile Hotel Glasgow 於 2024年1月30日的回應
Thank you for reviewing your recent stay at our hotel. At Campanile we always strive to provide customers with a comfortable stay, and I apologise that on this occasion your stay was less than relaxing. Please be assured your comments have been noted and will be followed up with the Management Team at our hotel. Your feedback is very much appreciated and we look forward to welcoming you back to Campanile in the future.

4/10 欠佳

Carol

家人同遊
不滿：職員與服務、設施服務和住宿狀況
Had to cancel our dinner booking as it was going to take over a hour to receive our meal. Took over half hour just to place food order or drinks order, only after we chased after the waiter, then to be told it would take half hour for the food to be served. Was surprised how long it would take as there was only 3 tables in use at the time.
於 2024 年 1 月住了 1 晚
Reception Campanile Hotel Glasgow 於 2024年1月30日的回應
Thank you for reviewing your recent stay at our hotel. At Campanile we always strive to provide customers with a comfortable stay, and I apologise that on this occasion your stay was less than relaxing. Please be assured your comments have been noted and will be followed up with the Management Team at our hotel. Your feedback is very much appreciated and we look forward to welcoming you back to Campanile in the future.

8/10 不錯

Michaela

親子同遊
讚好：整潔度和職員與服務
不滿：設施服務
Only thing I was unhappy with was that there was no food options giving its location next to the hydro. Food was offered from 5pm to 8:30pm and we had to go without food for the night due to this. Something simple as a slice of toast or chips on the menu is better than nothing.
於 2024 年 1 月住了 1 晚
Reception Team Campanile Hotel Glasgow 於 2024年1月22日的回應
Thank you for taking the time to review your stay at our hotel. Your feedback is very much appreciated, and we look forward to welcoming you back to Campanile in the future.

6/10 一般

Jane

讚好：職員與服務
於 2024 年 1 月住了 1 晚
Reception Team Campanile Hotel Glasgow 於 2024年1月14日的回應
Thank you for reviewing your recent stay at our hotel. At Campanile we always strive to provide customers with a comfortable stay, and I apologise that on this occasion your stay was less than relaxing. Please be assured your comments have been noted and will be followed up with the Management Team at our hotel. Your feedback is very much appreciated and we look forward to welcoming you back to Campanile in the future.

6/10 一般

Raymond

讚好：整潔度
於 2023 年 12 月住了 3 晚
Reception Team Campanile Glasgow 於 2024年1月9日的回應
Dear Raymond. Thank you for taking the time to review your stay at our hotel. Please be assured your comments feedback has been noted and will be followed up with the Management Team at our hotel. Your feedback is very much appreciated, and we look forward to welcoming you back to Campanile in the future

8/10 不錯

Anna

家人同遊
讚好：職員與服務、設施服務和住宿狀況
Nice property and friendly, helpful staff. Rooms were nice but was disappointed with stained sheets and dirty mugs. Piles became blocked but staff were helpful. Good area however not overly close to shops, but good parking availability.
於 2023 年 12 月住了 1 晚
Reception Team Campanile Glasgow 於 2023年12月24日的回應
The team will be delighted to receive your feedback, we are committed to providing our guests with a high level of service. We look forward to welcoming you back in the future

10/10 優異

Julie

於 2023 年 12 月住了 1 晚
Reception Team Campanile Glasgow 於 2023年12月24日的回應
Many thanks for your lovely review. We were delighted to read your comments, it is fantastic to hear that we contributed towards making your stay at Campanile Glasgow so memorable. We hope to see you again very soon. Thank you once again for taking the time to leave such a lovely review.

6/10 一般

Lynne

伴侶同遊
讚好：職員與服務
Have stayed here before but disappointed on this occasion. There was a damp smell as soon as we opened the door. Hadn’t been hoovered properly as there were bits of food on the floor beside the bed - don’t know how housekeepers missed it! Can’t fault the service as desk staff were great but some TLC required in the rooms.
於 2023 年 12 月住了 1 晚
Reception Team Campanile Hotel Glasgow 於 2023年12月23日的回應
Thank you for reviewing your recent stay at our hotel. At Campanile we always strive to provide customers with a comfortable stay, and I apologise that on this occasion your stay was less than relaxing. Please be assured your comments have been noted and will be followed up with the Management Team at our hotel. Your feedback is very much appreciated and we look forward to welcoming you back to Campanile in the future.

8/10 不錯

Kerry

家人同遊, 多人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 12 月住了 1 晚
Reception Team Campanile Glasgow 於 2023年12月20日的回應
Many thanks for your lovely review. We were delighted to read your comments, it is fantastic to hear that we contributed towards making your stay at Campanile Glasgow so memorable. We hope to see you again very soon. Thank you once again for taking the time to leave such a lovely review.

8/10 不錯

Donna

讚好：職員與服務
於 2023 年 12 月住了 1 晚
Reception Campanile Hotel Glasgow 於 2023年12月21日的回應
Thank you for taking the time to review your stay at our hotel. Your feedback is very much appreciated, and we look forward to welcoming you back to Campanile in the future.

10/10 優異

Joe

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
於 2023 年 12 月住了 2 晚
Reception Team Campanile Glasgow 於 2023年12月19日的回應
Many thanks for your lovely review. We were delighted to read your comments, it is fantastic to hear that we contributed towards making your stay at Campanile Glasgow so memorable. We hope to see you again very soon. Thank you once again for taking the time to leave such a lovely review.

10/10 優異

Elizabeth

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Nice hotel
Met by pleasant Irish girl on arrival. Good directions on where to go. Good lift access. Room clean, comfortable bed. Breakfast good choice. Very very close to Hydro great when attending. Reception excellent at chasing up taxi when they were few and far between as busy. No complaints.
於 2023 年 12 月住了 1 晚
Reception Team Campanile Glasgow 於 2023年12月19日的回應
Thanks for your review. It’s great to hear you had such an enjoyable stay with us here at Campanile Glasgow. It remains our main objective to provide a high standard of service and we’re so pleased you feel we achieved this. We look forward to welcoming you back to Campanile very soon. Thanks once again for taking the time to review your stay.

6/10 一般

Sandra

多人同遊
不滿：整潔度和住宿狀況
於 2023 年 12 月住了 1 晚
Reception Team Campanile Hotel Glasgow 於 2023年12月7日的回應
Hi Sandra, Thank you for taking the time to score our services. Kind regards,

8/10 不錯

Alison

讚好：整潔度、職員與服務和客房舒適度
Had a good stay, handy for the concert in the Hydro Our only complaint was the shower wasn’t great Staff were friendly and efficient
於 2023 年 12 月住了 1 晚
Reception Team Campanile Glasgow 於 2023年12月9日的回應
Thank you so much for this wonderful rating. We are so pleased that you enjoyed your stay with us and we can’t wait to welcome you back to Campanile Glasgow soon

10/10 優異

Simon

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Easy access to the hydro, 25 min walk to the center of Glasgow. Very quiet very cosy, shower water pressure was great and bed was comfortable.
於 2023 年 11 月住了 2 晚
Reception Team Campanile Glasgow 於 2023年11月30日的回應
Thanks for your review. It’s great to hear you had such an enjoyable stay with us here at Campanile Glasgow. It remains our main objective to provide a high standard of service and we’re so pleased you feel we achieved this. We look forward to welcoming you back to Campanile very soon. Thanks once again for taking the time to review your stay

6/10 一般

Francis

讚好：職員與服務
不滿：設施服務和住宿狀況
Was given a family restricted mobility room which had an open shower and the window had been left open all day so it was very cold. Also only two plugs in the room none near the bed so charging was very inconvenient.
於 2023 年 11 月住了 1 晚
Reception Team Campanile Hotel Glasgow 於 2023年11月28日的回應
Thank you for reviewing your recent stay at our hotel. At Campanile we always strive to provide customers with a comfortable stay, and I apologise that on this occasion your stay was less than relaxing. Please be assured your comments have been noted and will be followed up with the Management Team at our hotel. Your feedback is very much appreciated and we look forward to welcoming you back to Campanile in the future.

6/10 一般

Tracy

伴侶同遊
讚好：職員與服務
The shower was luke warm so not able to wash hair etc so splash and dash. Beds weren't comfortable but fabulous location amd i guess you get what you pay for
於 2023 年 11 月住了 1 晚
Reception Team Campanile Hotel Glasgow 於 2023年11月28日的回應
Thank you for reviewing your recent stay at our hotel. At Campanile we always strive to provide customers with a comfortable stay, and I apologise that on this occasion your stay was less than relaxing. Please be assured your comments have been noted and will be followed up with the Management Team at our hotel. Your feedback is very much appreciated and we look forward to welcoming you back to Campanile in the future.

8/10 不錯

Claire

於 2023 年 11 月住了 1 晚
Reception Team Campanile Glasgow 於 2023年12月13日的回應
Thank you for taking the time to review your stay at our hotel. Your feedback is very much appreciated, and we look forward to welcoming you back to Campanile in the future.

10/10 優異

Claire

Nice hotel
Nice hotel in a great location. Right next door to hydro and across road from armadillo. Rooms a bit tired but bar nice, staff really friendly and helpful. Breakfast was great
於 2023 年 11 月住了 1 晚
Reception Team Campanile Glasgow 於 2023年11月24日的回應
Thanks for your review. It’s great to hear you had such an enjoyable stay with us here at Campanile Glasgow. It remains our main objective to provide a high standard of service and we’re so pleased you feel we achieved this. We look forward to welcoming you back to Campanile very soon. Thanks once again for taking the time to review your stay.

10/10 優異

Michael

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Basic but clean and comfortable
Basic but clean and no problems.
於 2023 年 11 月住了 1 晚
Reception Team Campanile Glasgow 於 2023年11月21日的回應
Dear Michael , Many thanks for your review. It really matters to us that our guests enjoy every aspect of their stay. We’re so pleased to hear that you had such a lovely stay with us here at Campanile Glasgow and we do hope to see you again in the very near future. Thank you once again for taking the time to review your stay with us.

8/10 不錯

Sheila

多人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Great location for secc
於 2023 年 11 月住了 1 晚
Reception Team Campanile Glasgow Hotel 於 2023年11月19日的回應
Dear Sheila, Thanks for taking the time to review your stay with Campanile Glasgow. Your feedback is very important to us and we are delighted that you had a comfortable stay. We look forward to welcoming you back to Campanile in the future.

4/10 欠佳

Irene

於 2023 年 11 月住了 1 晚
Campanile Reception Team 於 2023年11月20日的回應
Thank you for reviewing your recent stay at our hotel. At Campanile we always strive to provide customers with a comfortable stay, and I apologise that on this occasion your stay was less than relaxing. Please be assured your review has been noted and will be followed up with the Management Team at our hotel. Your feedback is very much appreciated and we look forward to welcoming you back to Campanile in the future.

8/10 不錯

Stephanie

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 11 月住了 1 晚
Reception Team Campanile Glasgow 於 2023年11月17日的回應
Thanks for your review. It’s great to hear you had such an enjoyable stay with us here at Campanile Glasgow. It remains our main objective to provide a high standard of service and we’re so pleased you feel we achieved this. We look forward to welcoming you back to Campanile very soon. Thanks once again for taking the time to review your stay

10/10 優異

euan

於 2023 年 11 月住了 1 晚
Reception Team Campanile Hotel Glasgow 於 2023年12月7日的回應
Dear Euan, Thank you for rating our services. Kind regards, Sheraz

10/10 優異

Dawn

於 2023 年 10 月住了 1 晚
Reception Team Campanile Glasgow 於 2023年12月9日的回應
Many thanks for your review. It really matters to us that our guests enjoy every aspect of their stay. We’re so pleased to hear that you had such a lovely stay with us here at Campanile Glasgow and we do hope to see you again in the very near future. Thank you once again for taking the time to review your stay with us

8/10 不錯

Samantha

讚好：整潔度、職員與服務和住宿狀況
於 2023 年 11 月住了 1 晚
Reception Team Campanile Glasgow 於 2023年11月13日的回應
Thank you so much for this wonderful rating. We are so pleased that you enjoyed your stay with us and we can’t wait to welcome you back to Campanile Glasgow soon.

2/10 很差

Angie

不滿：整潔度、職員與服務和住宿狀況
The dining experience was awful. Staff rude. No manners. Loud noisey. Ltd menu. Room clean but needing upgraded as did hitel. Outside dirty liads rubbush not safe. Trued to book directly but staffs language a serious problem. Wont book again
於 2023 年 11 月住了 1 晚
Reception Team Campanile Glasgow 於 2023年11月11日的回應
Thank you for reviewing your recent stay at our hotel. At Campanile we always strive to provide customers with a comfortable stay, and I apologise that on this occasion your stay was less than relaxing. Please be assured your comments have been noted and will be followed up with the Management Team at our hotel. Your feedback is very much appreciated and we look forward to welcoming you back to Campanile in the future.

8/10 不錯

Lisa

讚好：整潔度、職員與服務和客房舒適度
於 2023 年 11 月住了 1 晚
Reception Team Campanile Glasgow 於 2023年11月6日的回應
Dear Lisa, Thank you so much for this wonderful rating. We are so pleased that you enjoyed your stay with us and we can’t wait to welcome you back to Campanile Glasgow soon.

10/10 優異

Marjorie

於 2023 年 11 月住了 1 晚
Reception Team Campanile Glasgow 於 2023年11月9日的回應
Thank you so much for this wonderful rating. We are so pleased that you enjoyed your stay with us and we can’t wait to welcome you back to Campanile Glasgow soon.

10/10 優異

Joanne

讚好：整潔度、職員與服務和住宿狀況
於 2023 年 11 月住了 1 晚
Reception Team Campanile Glasgow 於 2023年11月4日的回應
Dear Joanne thank you so much for this wonderful rating. We are so pleased that you enjoyed your stay with us and we can’t wait to welcome you back to Campanile Glasgow soon.

8/10 不錯

真實旅客

讚好：整潔度、職員與服務和客房舒適度
於 2023 年 10 月住了 4 晚
Campanile Reception team 於 2023年11月2日的回應
Thank you so much for this wonderful rating. We are so pleased that you enjoyed your stay with us and we can’t wait to welcome you back to Campanile Glasgow soon.

8/10 不錯

Debbie

多人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 10 月住了 1 晚
Campanile Reception team 於 2023年11月2日的回應
Thank you so much for this wonderful rating. We are so pleased that you enjoyed your stay with us and we can’t wait to welcome you back to Campanile Glasgow soon.

8/10 不錯

Emma

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 10 月住了 1 晚
Reception Team Campanile Glasgow 於 2023年11月2日的回應
Thank you so much for this wonderful rating. We are so pleased that you enjoyed your stay with us and we can’t wait to welcome you back to Campanile Glasgow soon.

8/10 不錯

Lee

多人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 10 月住了 1 晚
Campanile Reception team 於 2023年10月24日的回應
Thank you LEEwe appreciate your efforts to rating us. We hope to welcome you soon again.