Executive King Room with Balcony (occupancy 2) | 客房景觀
查看供應

格拉斯哥希爾頓酒店的評價

4 out of 5
格拉斯哥希爾頓酒店
1 William Street, Glasgow, Scotland

評價

8.8

優異

10 分評分，優異；1001 則評價中有 546 則" "
8 分評分，不錯；1001 則評價中有 306 則" "
6 分評分，一般；1001 則評價中有 92 則" "
4 分評分，欠佳；1001 則評價中有 39 則" "
2 分評分，很差；1001 則評價中有 18 則" "

9.2/10 

整潔度

9.0/10 

職員與服務

8.4/10 

設施服務

8.8/10 

住宿狀況

9.0/10 

環保程度

評價

10/10 優異

Suh Fang

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
很好
於 2023 年 7 月住了 8 晚
Hilton Glasgow 於 2023年8月14日的回應
Thank you for your review. We hope that you enjoyed your stay.Kind Regards

10/10 優異

Archie

於 2023 年 7 月住了 1 晚
Hilton Glasgow 於 2023年8月14日的回應
Thank you for your review. We are delighted that you enjoyed your stay.Kind Regards

8/10 不錯

LING TAI

多人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2020 年 9 月住了 1 晚
Front Office Team 於 2020年9月8日的回應
Thank you for your feedback! We hope to welcome you back soon!

8/10 不錯

Sau Chun

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Room is spacious, clean & quiet even its facing to two motor ways! Breakfast is with lots of choice except the coffee isn’t good！
於 2019 年 12 月住了 3 晚
HG 於 2020年1月6日的回應
HI Sau Chun, thank you very much for reviewing us!

8/10 不錯

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
This is my second time to use this hotel due to good experience & location.
於 2018 年 8 月住了 1 晚

8/10 不錯

Chen-Han

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Reasonable stay
The hotel located besides the main road and has its own parking, which makes us easy to access by driving. Nevertheless, it’s a bit far from the main attractions. We stayed in a standard double room which is in okay size and clean. The mattress however is aging and makes it less comfortable.

8/10 不錯

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Good location
Very good location & nice staffs, also close to the city center, will choose same hotel again!
於 2018 年 2 月住了 7 晚

8/10 不錯

Shi Chung

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
It is an excellent hotel. We like it.
於 2018 年 1 月住了 5 晚

8/10 不錯

WEI

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2017 年 9 月住了 1 晚

8/10 不錯

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2017 年 9 月住了 3 晚

8/10 不錯

Prodipta

親子同遊
讚好：整潔度、職員與服務和住宿狀況
Usual Hilton standards in Glasgow not far from the nightlife and town centre either …. Would stay again …. P
於 2024 年 4 月住了 1 晚

10/10 優異

Denise

家人同遊
讚好：整潔度、職員與服務和住宿狀況
We arrived after a long transatlantic flight and requested an early check-in. No hotel will guarantee this but the Hilton staff worked hard to accomodate us. It was wonderful and much appreciated. It is an easy walk into central Glasgow. Staff were universally pleasant and helpful. Food in the relaxed bar and restaurant areas was excellent and we especially enjoyed the daily buffet breakfast. The Hilton is now our go to hotel in Glasgow.
於 2024 年 4 月住了 10 晚

10/10 優異

Amani

讚好：整潔度、職員與服務和住宿狀況
Very helpful staff and clean facility
於 2024 年 4 月住了 3 晚
HG 於 2024年4月8日的回應
Thank you very much for taking the time to review your recent stay at at Hilton Glasgow. It is wonderful to see from your rating that you enjoyed your stay and we all hope we will be able to welcome you back in the future.

8/10 不錯

Preeti

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Pros: Rooms are clean and view from 17th floor is great. Comfortable beds. Lounge is very comfortable. Bar open till 12 midnight. The ambience is great and relaxing. Great staff. Polite and professional Lovely cocktails. One of the best Bloody Mary I have ever had. Food is yummy. Had dinner one night at the hotel itself. Lot of options to choose from. Cons no robes for kids , especially with swimming access kids robe are expected. And its Hilton not just any hotel. Parking has leaks although hotel has apologised it was due to some work. Breakfast service didn’t work for me. . The hot buffet was not being filled. I waited and had yogurt muesli brown toast tea and left I was vegan. Not many options if you take out hot breakfast also from the mix. Not worth 18 quid per person. I had booked in for breakfast for two days separately it was not part of my booking . Called in to cancel for the next day. The attendant at the desk, said no problem they can do that. I had booked for only one adult and child. However while checking out we were asked to pay for two days. Somehow managed to convince them to pay for one day but again they charged us for family of four. Just let go and paid but did leave with an awkward feeling which otherwise would have been nice given the hotel is so comfortable to stay and relax.
於 2024 年 3 月住了 2 晚
HG 於 2024年4月8日的回應
Thank you very much for taking the time to review your recent stay with us. I'm sorry to hear you didn't enjoy the breakfast buffet experience. We also offer breakfast to order in our Whisky Mist Bar & Kitchen, maybe that is an option should you stay with us again. Please email our front office team regarding your invoice queries and they will be able to help and clarify. We all hope we will be able to welcome you back in the future.

10/10 優異

Michael

於 2024 年 3 月住了 2 晚

10/10 優異

Kenneth (Kilmaurs)

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Great location and fantastic staff.
於 2024 年 3 月住了 1 晚
HG 於 2024年3月26日的回應
Thank you very much for taking the time to review your recent stay.

6/10 一般

Donald

於 2024 年 3 月住了 1 晚
HG 於 2024年4月8日的回應
Thank you very much for taking the time to review your recent stay with us. I'm disappointed to see your rating and we would appreciate if you would contact us directly with details about your stay. With warm regards

10/10 優異

Mitchell

伴侶同遊
讚好：整潔度、職員與服務和住宿狀況
We received, without a doubt, the best customer service we have ever received at a UK hotel. My wife and I have travelled the length and breadth of the UK for work and pleasure and I can honestly state that the staff in this particular hotel were professional, happy and a pleasure to interact with. I am returning to Glasgow in July and will definitely be staying at this hotel.
於 2024 年 3 月住了 3 晚
HG 於 2024年3月26日的回應
Thank you very much for taking the time to review your recent stay.

8/10 不錯

Prodipta

親子同遊
讚好：整潔度、職員與服務和住宿狀況
The family enjoyed the pool and the jacuzzi - but I didn’t like to be charged extra for using this. Everything else was “Hilton” standard - so clean, comfortable and standardised. Sadly I am happier this trip than taking a risk with a local independent like last time and ending up in a grim little place for the same amounts of cash!
於 2024 年 3 月住了 1 晚
HG 於 2024年3月26日的回應
Thank you very much for taking the time to review your recent stay.

10/10 優異

Kenneth (Kilmaurs)

商務旅客
讚好：整潔度、職員與服務、設施服務和住宿狀況
Great location. Fantastic hotel with great staff especially Shannon who went above and beyond
於 2024 年 3 月住了 1 晚
HG 於 2024年3月26日的回應
Thank you very much for taking the time to review your recent stay.

10/10 優異

Kevin

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Great location, lovely hotel, perfect family room
於 2024 年 2 月住了 3 晚
Hilton Glasgow 於 2024年3月6日的回應
Thank you for your lovely review. We are delighted that you enjoyed your stay.Kind Regards

10/10 優異

Robert (Romford)

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Had a fab time in Glasgow, the staff were friendly and helpful. Loved the buffet breakfast and so pleased that we included that in our booking and would be happy to go back.
於 2024 年 2 月住了 3 晚
HG 於 2024年2月29日的回應
Thank you so much for taking the time to review your recent stay at Hilton Glasgow. We are delighted to read that you enjoyed your stay and we all hope we will be able to welcome you back soon!

4/10 欠佳

Anthony

讚好：整潔度、職員與服務和住宿狀況
不滿：設施服務
I had a number of issues with my stay. 1. I arrived and was checked into a room that only had a shower, I particularly wanted a bath because everywhere i went to in Glasgow was cold. The room temp was also cold and I had difficulty after a long day travelling getting the thermostat in the room to adjust. Another problem was that despite downloading the expedia App the Hilton App and the Hilton Honors App non of these Apps readily showed the address of where I was staying there are 6 different Hiltons in Glasgow, I ended up having to stop my taxi and call the hotel to find out where it was. I would have like to have used the pool (thats why I booked that hotel) only to find I had to download another App to use the pool and pay an additional Fee in addition the App would only allow a narrow time window as such I was that tired I could not face having to download a 4th App. So instead of stopping off at my hotel having a hot bath a swim and a walk around Glasgow I spent the day feeling cold and unwell in bed.
於 2024 年 2 月住了 1 晚
HG 於 2024年2月29日的回應
Thank you very much fro taking the time to review your recent stay with us. I'm sorry to hear that you left disappointing. As you will be able to see from the room descriptions, only our 2 bedroom suite has a bathtub. All other rooms have walk in showers. With warm regards

8/10 不錯

Louise (Ayr)

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 2 月住了 1 晚
Hilton Glasgow 於 2024年2月19日的回應
Thank you for your reviewKind Regards

10/10 優異

Gareth

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 1 月住了 1 晚
Hilton Glasgow 於 2024年2月19日的回應
Thank you for your fantastic review.Kind Regards

8/10 不錯

John

於 2024 年 1 月住了 2 晚
HG 於 2024年1月31日的回應
Thank you very much for taking the time to review your recent stay at Hilton Glasgow.

10/10 優異

Nouman

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Clean and comfortable
Amazing experience! the staff cannot do enough for you from the moment you arrive. we had a relaxing stay.
於 2024 年 1 月住了 1 晚
HG 於 2024年1月29日的回應
Thank you very much for taking the time to review your recent stay at Hilton Glasgow. We are delighted to read that you enjoyed your stay and we all hope we will be able to welcome you back in the near future.

10/10 優異

Dani

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2024 年 1 月住了 2 晚
HG 於 2024年1月22日的回應
Thank you very much for taking the time to review your recent stay at Hilton Glasgow.

8/10 不錯

Lisa

商務旅客
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Everything was great.
於 2024 年 1 月住了 2 晚
HG 於 2024年1月22日的回應
Thank you very much for taking the time to review your recent stay at Hilton Glasgow.

10/10 優異

真實旅客

商務旅客
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
A wonderful place to stay
The staff are incredibly friendly and helpful. It makes staying here a wonderful experience. The reception and dinning areas are very beautiful.
於 2024 年 1 月住了 3 晚
HG 於 2024年1月22日的回應
Thank you very much for taking the time to review your recent stay at Hilton Glasgow. We are delighted to hear that you enjoyed your stay and we all look forward to welcoming you back .

10/10 優異

Christopher

於 2024 年 1 月住了 2 晚
HG 於 2024年1月9日的回應
Thank you very much for taking the time to review your recent stay at Hilton Glasgow. We are delighted to see that you enjoyed your stay and we all look forward to welcoming you back.

10/10 優異

CHRIS

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
於 2024 年 1 月住了 2 晚
HG 於 2024年1月9日的回應
Thank you so much for taking the time to review your recent stay at Hilton Glasgow. We all look forward to welcome you back in the near future.

8/10 不錯

Sidnei

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Happy new year !
Good location Good bar Free carpark
於 2023 年 12 月住了 1 晚
HG 於 2024年1月4日的回應
Thank you very much for taking the time to review your recent stay at Hilton Glasgow. We are delighted to read that you enjoyed your stay!

10/10 優異

Pauline

多人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Stay with friends
Very nice recently modernised Very clean
於 2023 年 12 月住了 1 晚
HG 於 2024年1月4日的回應
Thank you very much for taking the time to review your recent stay at Hilton Glasgow. We are delighted to read that you enjoyed your stay!

10/10 優異

Olivia

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Incredible
This place was amazing. Got upgraded as it was my birthday and staff were lovely. The room was stunning and felt like royalty the entire time.
於 2023 年 12 月住了 2 晚
HG 於 2024年1月4日的回應
Thank you very much for taking the time to review your recent stay at Hilton Glasgow. We are delighted to read that you enjoyed your stay!

10/10 優異

Raymond

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Family trip
Excellent rooms, great breakfast & leisure facilities 👍
於 2023 年 12 月住了 2 晚
HG 於 2024年1月4日的回應
Thank you very much for taking the time to review your recent stay at Hilton Glasgow. We are delighted to read that you enjoyed your stay!

10/10 優異

Vivienne

讚好：整潔度、職員與服務和住宿狀況
Caring friendly staff
於 2023 年 12 月住了 4 晚
HG 於 2024年1月4日的回應
Thank you very much for taking the time to review your recent stay at Hilton Glasgow. We are delighted to read that you enjoyed your stay!

8/10 不錯

steven

於 2023 年 12 月住了 1 晚
HG 於 2024年1月4日的回應
Thank you very much for taking the time to review your recent stay at Hilton Glasgow. We are delighted to read that you enjoyed your stay!

4/10 欠佳

robert

於 2023 年 12 月住了 4 晚
HG 於 2023年12月22日的回應
Thank you very much for taking the time to review your recent stay. I'm very sorry to see from your rating that you left disappointed.

2/10 很差

Aulvin

於 2023 年 12 月住了 1 晚
HG 於 2023年12月22日的回應
Thank you very much for taking the time to review your recent stay. I'm very sorry to see from your rating that you left disappointed.

10/10 優異

David

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 12 月住了 1 晚
HG 於 2023年12月12日的回應
Thank you so much for taking the time to review your recent stay at Hilton Glasgow. We all hope we will be able to welcome you back

10/10 優異

Archibald

伴侶同遊, 多人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Great place to stay for music venues and shopping
於 2023 年 12 月住了 1 晚
HG 於 2023年12月5日的回應
Thank you very much for taking the time for reviewing your recent stay at Hilton Glasgow.

10/10 優異

Kenneth

於 2023 年 12 月住了 2 晚
HG 於 2023年12月5日的回應
Thank you very much for taking the time to review your recent stay at Hilton Glasgow!

10/10 優異

Alenwi

商務旅客
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Amazing stay
I stayed in the deluxe bedroom, the room was spotless and the bed had one of the most comfy pillows I've ever slept on. breakfast was good and dinner was amazing and the staff were super professional. will definitely be staying here again.
於 2023 年 11 月住了 1 晚
FRONT DESK 於 2023年11月23日的回應
Good afternoon, thank you for providing you feedback on your recent stay with us here at the Hilton Glasgow. We are so pleased to hear you were happy with your overall stay and we do hope to welcome you back to the Hotel in the not too distant future.

10/10 優異

Lisa

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 11 月住了 1 晚
Front Desk 於 2023年11月23日的回應
Thank you for your feedback we really do appreciate your support with our overall service. Kind regardsFront Desk

10/10 優異

Anjanette (HAYWARD)

多人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
The staff were so friendly. They greeted us, gave us food recommendations and held our bags for a while. The place was really clean and comfortable. The breakfast was fantastic. I appreciate them making an omelette from egg whites for me. Good location. My only complaint was that The food in the restaurant was expensive and they added an automatic tip which I wish they didn’t.
Front Desk 於 2023年11月23日的回應
Good afternoon, Thank you for contacting the Hilton Glasgow. We are pleased to hear you were happy with your overall experience with us. We will of course pass on the feedback to the relevant department regarding the dinning outlet.

2/10 很差

Ritchie

於 2023 年 10 月住了 2 晚
HG 於 2023年11月6日的回應
Thank you very much for taking the time to review your recent stay with us. I'm very sorry to see from your rating that you left disappointed. We would appreciate if you could email us details of your stay so that we can understand what went wrong. With warm regards

10/10 優異

Robert

讚好：整潔度、職員與服務和住宿狀況
The hotel ticked every single box for me, super clean and super comfy very stylish rooms.
於 2023 年 10 月住了 1 晚
HG 於 2023年11月6日的回應
Thank you very much for taking the time to review your recent stay with us.

10/10 優異

Claire

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 10 月住了 2 晚
HG 於 2023年11月6日的回應
Thank you very much for taking the time to review your recent stay with us.

10/10 優異

Andrea

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
The hotel was lovely, modern and only around a 15 min walk to the city centre. We got into the car park with no problem at 16:00 but we noticed that it was full at around 18:00, if you’re bringing a car it’s probably best to arrive earlier.
於 2023 年 10 月住了 1 晚
HG 於 2023年11月6日的回應
Thank you very much for taking the time to review your recent stay with us.