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格拉斯哥羅恩酒店的評價

3 out of 5
格拉斯哥羅恩酒店
Sauchiehall Street, 923, Glasgow, SCT

評價

7.8

不錯

10 分評分，優異；1000 則評價中有 292 則" "
8 分評分，不錯；1000 則評價中有 410 則" "
6 分評分，一般；1000 則評價中有 185 則" "
4 分評分，欠佳；1000 則評價中有 75 則" "
2 分評分，很差；1000 則評價中有 38 則" "

8.2/10 

整潔度

8.4/10 

職員與服務

7.8/10 

設施服務

7.6/10 

住宿狀況

2.0/10 

環保程度

評價

8/10 不錯

SUK YEE

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2019 年 6 月住了 4 晚
DM 於 2019年7月11日的回應
Dear guest, Thank you for your feedback. We're delighted you enjoyed your stay with us. Kindest regards The Lorne Glasgow

6/10 一般

真實旅客

於 2019 年 6 月住了 3 晚
Dm 於 2019年6月10日的回應
Dear guest Thank you for your feedback. Kindest regards The Lorne Glasgow

6/10 一般

真實旅客

讚好：整潔度、職員與服務和住宿狀況
飯店隔音不好，容易被其他房客的開門聲吵到！ 房間沒有冰箱且保險箱並沒有崁在衣櫃裡，可以整個搬走。但櫃檯服務很好，非常樂於解決問題
於 2017 年 10 月住了 2 晚

8/10 不錯

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2017 年 6 月住了 3 晚

8/10 不錯

真實旅客

讚好：整潔度、職員與服務和住宿狀況

10/10 優異

Jessica (Hong Kong)

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
nice hotel in Glasgow
The staff was nice and helpful. We booked small room, which is really small, but tidy and clean. ~30mins walk can arrive center, which is quite close and convenient.

8/10 不錯

KAI LAI

讚好：整潔度、職員與服務、住宿狀況和客房舒適度

8/10 不錯

Chan-Jane

讚好：整潔度、職員與服務和住宿狀況

10/10 優異

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
不錯
包早晚餐很棒，而且內容超有誠意！住五樓還可遠眺格拉斯哥大學，服務也有禮，整體CP值很高。

2/10 很差

Gary

不滿：整潔度、職員與服務、住宿狀況和客房舒適度
Hotel closed down
The hotel has closed down and nobody bothered to contact us to let us know. Still waiting on a refund 😡
於 2021 年 12 月住了 1 晚

2/10 很差

Michaela

不滿：整潔度、職員與服務和住宿狀況
於 2021 年 10 月住了 1 晚

2/10 很差

emily

多人同遊
不滿：整潔度、職員與服務、住宿狀況和客房舒適度
於 2021 年 5 月住了 1 晚

8/10 不錯

Catherine (Scottish Borders)

伴侶同遊, 寵物同遊
讚好：整潔度、職員與服務和住宿狀況
so grateful for a dog friendly hotel and the location was wonderful
於 2020 年 10 月住了 2 晚

2/10 很差

真實旅客

多人同遊
不滿：整潔度、職員與服務、住宿狀況和客房舒適度
Unsatisfied
We were unable to take the booking due to government guidelines. I am STILL awaiting a refund. If anybody reads this maybe somebody could help us.
於 2020 年 10 月住了 1 晚
Fiona 於 2020年10月28日的回應
Thank you for your message. I am sorry that Hotels.com have not refunded you as yet. As the hotel did not take the payment from Hotels.com, they should have refunded you by now. Please contact them direct.

10/10 優異

James

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Comfortable stay in unprecedented times
Friendly Receptionist and made us very welcome during unprecedented quiet times, due to pandemic. Restaurant food and service was excellent as usual. Clean, comfortable room. Unfortunately buffet breakfast not being served due to COVID restrictions.
於 2020 年 8 月住了 2 晚

6/10 一般

Abdelkarim

商務旅客
不滿：客房舒適度
correspondant Aux photos publiées,
於 2020 年 8 月住了 1 晚

10/10 優異

Z R

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2020 年 7 月住了 1 晚

6/10 一般

真實旅客

讚好：職員與服務和客房舒適度
Budget room, but you get what you pay for.
Check in was great, had asked for room away from lifts which i got but not on a high floor, room was ok for price, needed a bit TLC, strange stain on carpet, broken window, curtains difficult to close and walls needing touched up, tea and coffee facilities good, bed was comfortable, only moan was there was some sort of extraction system close by our room which was off when we went to sleep, but came on early in the morning so had a very broken sleep, couldn't sleep with air con on as noisy but overall not bad for the price, would stay again and hopefully not get same room. Hotel perfectly placed for our event at secc, can park for free after 6pm and over weekend, lots of great restaurants and bars in area, so there was more positives than negatives, staff that i interacted with were lovely, cocktail bar and restaurant looked busy and good, very close to a 24 hr McDonald's and a Tesco Express also!!
Broken Window
Fan that made a lot of noise
Decent Bathroom
Strange stain in entryway
於 2020 年 3 月住了 1 晚

8/10 不錯

April

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Amazing
於 2020 年 3 月住了 1 晚

10/10 優異

Linsey

家人同遊, 多人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Excellent
Stay was amazing loved every minute of it and the staff were excellent would recommend o close to the secc and all shops
於 2020 年 3 月住了 1 晚

8/10 不錯

Jane

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Stay
Had a comfortable stay & great meal in the Bukhara restaurant
於 2020 年 3 月住了 1 晚

6/10 一般

Matthew

讚好：客房舒適度
不滿：整潔度和住宿狀況
於 2020 年 3 月住了 2 晚

4/10 欠佳

Miss K

多人同遊
不滿：整潔度、住宿狀況和客房舒適度
Communal areas nice but room very poor.
Booked a twin room (326). On entering the room the two single beds were pushed together and beside cabinets on either side so couldn't seperate them. The wallpaper above the wall was peeled away from the wall. The curtains didn't close properly and there was black dirt/mould all around the frame. There was also a big stain on ceiling where there has been a leak before. Lucky it was a good friend I was sharing with as a large frosted glass panel covered bathroom which was next to beds so could see the person in the shower. Overall it was a disappointing stay. The photographs on the website did not reflect the room we stayed in.
於 2020 年 3 月住了 1 晚

10/10 優異

Sarah

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Lovely Hotel
Really enjoyed our stay, staff were very friendly, room was nice and clean and the bathroom was beautiful! Beds were comfy, so much so that we didn't want to get out of bed. Outside noise was quiet so we got a decent sleep. Honestly can't fault this hotel, will definitely be recommending to family and friends and will be back myself in the future.
於 2020 年 3 月住了 1 晚
ss 於 2020年3月7日的回應
Dear Sarah Thank you very much for your kind review. Best Stephen

8/10 不錯

John

讚好：整潔度、職員與服務和客房舒適度
於 2020 年 3 月住了 1 晚

8/10 不錯

Joe

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2020 年 2 月住了 1 晚
DM 於 2020年2月28日的回應
Dear Joe, Thank you for your feedback. We really appreciate it. Kindest regards The Lorne Glasgow

10/10 優異

Henrietta

多人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Very good accommodation at a reasonable price.
An overnight stay perfect for us 4ladies,going to SSEC to see Ball and Boe in concert. The Indian restaurant was very good and bar prices very reasonable.We would return again .
於 2020 年 2 月住了 1 晚
DM 於 2020年2月24日的回應
Dear Henrietta, Thank you for your lovely feedback. We really appreciate it and hope to welcome you back again soon. Kindest regards The Lorne Glasgow

10/10 優異

David

多人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Top hotel and value for money
This hotel is conveniently situated for the SEC, only 10 minutes walk away. It is appointed to a high standard with friendly staff and is excellent value for money.
於 2020 年 2 月住了 1 晚
Stephen 於 2020年2月23日的回應
David Thank you very much for your review. Best Wishes Stephen Shearer Deputy GM

10/10 優異

Lorraine

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2020 年 2 月住了 2 晚
DM 於 2020年2月19日的回應
Hello Lorraine, Thank you for your feedback. We're delighted you scored your stay so highly and look forward to welcoming you back again soon. Kindest regards The Lorne Glasgow

8/10 不錯

真實旅客

讚好：職員與服務
Amazing location, great service, room a bit tired round edges, huge bed which was awesome but one side of mattress extremely soft. Bathroom great, with huge shower, some elements of cleaning that could be improved, wouldn’t stop me staying here again
於 2020 年 2 月住了 1 晚
DM 於 2020年2月19日的回應
Dear guest, Thank you so much for your feedback. We're delighted to hear you would be back and certainly take on board your comments which will be shared with the team. Kindest regards The Lorne Glasgow.

10/10 優異

Jack

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2020 年 2 月住了 1 晚
DM 於 2020年2月19日的回應
Hello Jack, Thank you for your feedback. We're delighted you scored your stay so highly and look forward to welcoming you back again soon. Kindest regards The Lorne Glasgow

10/10 優異

Steve

商務旅客
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Would recommend
於 2020 年 2 月住了 1 晚
DM 於 2020年2月10日的回應
Dear Steve, Thank you for your feedback. We really appreciate it. Kindest regards The Lorne Glasgow

8/10 不錯

John

多人同遊
讚好：職員與服務、住宿狀況和客房舒適度
於 2020 年 1 月住了 2 晚
DM 於 2020年1月14日的回應
Dear John, Thank you for your feedback. We really appreciate it. Kindest regards The Lorne Glasgow

8/10 不錯

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2019 年 12 月住了 1 晚
DM 於 2020年1月14日的回應
Dear guest, Thank you for your feedback. We really appreciate it. Kindest regards The Lorne Glasgow

8/10 不錯

Graham

商務旅客
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Great value in excellent location.
Last minute stop , excellent value hotel with good restaurant and great location. Front desk girl was a credit to the hotel. First class service. Thank you
於 2020 年 1 月住了 1 晚
DM 於 2020年1月4日的回應
Dear Graham, Thank you so much for your kind feedback. We're delighted to receive your comments about Laura, and have made sure to share this with her. We look forward to welcoming you back again soon. Kindest regards The Lorne Glasgow

10/10 優異

Anne

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Peaceful & Relaxing stay
Lloyd on reception couldn't do enough for you, well done!!
於 2019 年 12 月住了 1 晚
DM 於 2020年1月4日的回應
Dear Anne, Thank you so much for your kind feedback. We're delighted that Lloyd took such good care of you during your stay. We hope to welcome you back again soon. Kindest regards The Lorne Glasgow

8/10 不錯

真實旅客

讚好：整潔度、職員與服務、設施服務和住宿狀況
Room was spacious and in good condition. Hotel located well for pubs restaurants and transport into the City centre.
於 2019 年 12 月住了 1 晚
DM 於 2020年1月4日的回應
Dear guest, Thank you for your feedback. We really appreciate it. Kindest regards The Lorne Glasgow

6/10 一般

JC

家人同遊
Good value
£40 for a twin room is hard to beat. The beds and bathroom were clean. The rest of the hotel is tatty and needs a few quid spent on it but you get what you pay for!
於 2019 年 12 月住了 1 晚
DM 於 2019年12月30日的回應
Thanks for sharing your opinion. We appreciate it! Kindest regards The Lorne Glasgow

10/10 優異

真實旅客

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
The reception staff were very friendly and very helpful... clean rooms great shower 🚿 definitely I will be back... Roxanna
於 2019 年 12 月住了 5 晚
DM 於 2019年12月30日的回應
Dear Roxanna, Thank you so much for your feedback. We really do appreciate it. Kindest regards The Lorne Glasgow

10/10 優異

Wendy

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2019 年 12 月住了 1 晚
DM 於 2019年12月27日的回應
Dear Wendy, Thank you for your feedback. We really appreciate it and hope to welcome you back again soon. Kindest regards The Lorne Glasgow

10/10 優異

Steve

商務旅客
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Great upgraded room
Have stayed here many timesover the past 2years, This was the best room I ever had . Large ,recently upgraded .
於 2019 年 12 月住了 1 晚
DM 於 2019年12月19日的回應
Dear Steve, Thank you for your feedback. We really appreciate it. Kindest regards The Lorne Glasgow

8/10 不錯

真實旅客

讚好：整潔度、設施服務和住宿狀況
於 2019 年 12 月住了 1 晚
DM 於 2019年12月19日的回應
Dear guest, Thank you for your feedback. We appreciate it. Kindest regards The Lorne Glasgow

8/10 不錯

Nao (大阪)

商務旅客
讚好：職員與服務
部屋は広いけど、きれいではなかった。 スタッフは親切。ご飯はイギリスの朝ごはんという感じ。
於 2019 年 12 月住了 3 晚
DM 於 2019年12月19日的回應
Dear guest, Thank you for your feedback. We appreciate it. Kindest regards The Lorne Glasgow

2/10 很差

真實旅客

多人同遊
讚好：職員與服務
不滿：設施服務和住宿狀況
I LIKED THE STAFF AND CHRISTMAS TREE ALSO RECEPTION AREA. I DID NOT LIKE THE ROOM. I HAD SCRATCHES ALL OVER WALLS, CURTAINS WOULD NOT CLOSE DUE TO NOT BEING FITTED PROPERLY. IT WAS LIKE A BUDGET ROOM. THE SMELL OF DAMPNESS OUTSIDE ROOM WAS APPALLING AS WAS THE ACCESS ITSELF DUE TO LOCATION WITH HEAVY LUGGAGE. I AM BOOKED TO GO AGAIN FOR 2 NIGHT STAY AND WOULD PREFER REFUND.
於 2019 年 12 月住了 1 晚
DM 於 2019年12月16日的回應
Dear guest, Thank you for your feedback. We would of course like to learn more about your experience and whom you raised these issues to during your stay, however you have chosen to review anonymously. Should you wish to discuss your stay with us, please do reach out to us at the hotel. Kind regards Roger - Duty Manager

10/10 優異

Donna

於 2019 年 12 月住了 1 晚

8/10 不錯

Elisabeth

家人同遊
讚好：職員與服務和客房舒適度
Ok Hotell! Good service, nice people in the reseption :) Good breakfast :) the rooms where a bit worn out, but the bed was good :) all in all, a ok stay :) ps, it was very simple to get to the city center by bus from the hotell, the bus stop is rigth across the street!
於 2019 年 12 月住了 6 晚
DM 於 2019年12月14日的回應
Hello Elisabeth, Thank you so much for your kind feedback. The team really appreciate it. Kindest regards The Lorne Glasgow

10/10 優異

john

於 2019 年 12 月住了 1 晚

8/10 不錯

Martin

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2019 年 12 月住了 2 晚
DM 於 2019年12月12日的回應
Dear Martin, Thank you for your feedback. We really appreciate it. Kindest regards The Lorne Glasgow

8/10 不錯

Mary Ann

讚好：整潔度和職員與服務
於 2019 年 12 月住了 1 晚
DM 於 2019年12月10日的回應
Dear Mary Ann Thank you for your feedback. We really appreciate it. Kindest regards The Lorne Glasgow

10/10 優異

真實旅客

於 2019 年 12 月住了 1 晚
DM 於 2019年12月10日的回應
Dear guest, Thank you for your feedback. We really appreciate it. Kindest regards The Lorne Glasgow