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帕克蘭德酒店暨鄉村俱樂部的評價

4 out of 5
帕克蘭德酒店暨鄉村俱樂部
196 Ayr Road, Crookfur Park, Newton Mearns, Glasgow, Scotland

評價

9.4

完美

10 分評分，優異；738 則評價中有 561 則" "
8 分評分，不錯；738 則評價中有 126 則" "
6 分評分，一般；738 則評價中有 23 則" "
4 分評分，欠佳；738 則評價中有 17 則" "
2 分評分，很差；738 則評價中有 11 則" "

9.6/10 

整潔度

9.4/10 

職員與服務

9.2/10 

設施服務

9.4/10 

住宿狀況

9.0/10 

環保程度

評價

8/10 不錯

chun shing

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 6 月住了 3 晚
DJ 於 2023年6月27日的回應
Dear Shun Sing,Thank you for taking the time to leave a review. We are happy to see that you enjoyed your stay with us. We hope to welcome you back again in the future.

8/10 不錯

Mary

多人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Lovely hotel with good amenities and very clean
於 2024 年 4 月住了 1 晚
Emma 於 2024年4月21日的回應
Dear Mary,Thank you for taking the time to leave a review and we are pleased to hear you enjoyed your stay. We hope to welcome you back in the future.

10/10 優異

Maria

多人同遊
Beautiful hotel, totally enjoyed the premisses and the people were lovely to deal with!
於 2024 年 4 月住了 1 晚
Gil 於 2024年4月19日的回應
Dear Maria,Thank you for taking the time to review your stay with us and for the very kind comments. We hope you will return in the future.

10/10 優異

Roy

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Beautiful rooms very spacious and nicely decorated. Breakfast was presented very well and very enjoyable
於 2024 年 4 月住了 1 晚
DJ 於 2024年4月14日的回應
Dear Roy,Thank you for taking the time to leave a review. We are very happy to see that you enjoyed your stay with us. We hope to welcome you back again in the future.

8/10 不錯

Phillip

商務旅客
讚好：整潔度、職員與服務、設施服務和住宿狀況
Rooms were great, great space, loved the bathrooms massive bath / shower. Bed was too soft for me and duvet was too heavy and thick my sleep wasnt great but thats just me
於 2024 年 4 月住了 1 晚
DJ 於 2024年4月10日的回應
Dear Phillip,Thank you for taking the time to leave a review, we appreciate all feedback. Sorry to hear that the bed was not suited to your comfort, these thing are a personal thing. We are happy to see that you have enjoyed your stay overall and hope that the bed comfort does not deter you from booking again in the future.

10/10 優異

K

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Everything was great the only issue i had was with the jacuzzi , it didnt heat
於 2024 年 4 月住了 1 晚
Front Desk 於 2024年4月4日的回應
Dear K, I am very surprised to hear that you had issues with our jacuzzi, had you mentioned it to our receptionist as it could have got solved for you. We hope to hear from you soon.

10/10 優異

Chris

商務旅客
讚好：整潔度、職員與服務、設施服務和住宿狀況
Always excellent
於 2024 年 3 月住了 2 晚
Angela 於 2024年3月15日的回應
Dear Chris, Thank you for taking the time to leave a review and thank for your great score. We are happy to see you enjoyed your stay with us. We hope to welcome you back again in the future. Kind regards,Angela

10/10 優異

Jack

商務旅客
讚好：整潔度、職員與服務、設施服務和住宿狀況
Amazing - when in the area again would certainly rebook
於 2024 年 3 月住了 1 晚
Dilafruz. 於 2024年3月6日的回應
Dear Jack, thank you for your kind review. We are so happy you enjoyed your stay with us, we look forward to welcoming you back again.

10/10 優異

Chris

家人同遊, 商務旅客
讚好：整潔度、職員與服務、設施服務和住宿狀況
Excellent - as always
於 2024 年 2 月住了 1 晚
Gil 於 2024年3月1日的回應
Dear Chris,Thank you once again for the excellent score. We look forward to seeing you again soon.

10/10 優異

Simone

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 2 月住了 1 晚
DJ 於 2024年2月24日的回應
Dear Simone,Thank you for score. We are happy to see that you enjoyed your stay with us. We hope to welcome you back again in the future.

10/10 優異

Chris

家人同遊, 商務旅客
讚好：整潔度、職員與服務、設施服務和住宿狀況
Consistently excellent
於 2024 年 2 月住了 2 晚
DJ 於 2024年2月22日的回應
Dear Chris,Thank you for your wonderful review. We appreciate the feedback. We thank you for your continued custom. We look forward to welcoming you back again to the hotel.

8/10 不錯

Andrew

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Property was good
於 2024 年 2 月住了 1 晚
Gil 於 2024年2月17日的回應
Dear Andrew,Thank you for taking the time to review your stay with us. We look forward to welcoming you back in the future.

10/10 優異

Chris

家人同遊, 商務旅客
讚好：整潔度、設施服務和住宿狀況
Always a great place to stay
於 2024 年 1 月住了 2 晚
DJ 於 2024年2月6日的回應
Dear Chris,Thank you for continued custom. We look forward to welcoming you back again in the future.

10/10 優異

Scott

於 2024 年 1 月住了 9 晚
Kind regards 於 2024年1月30日的回應
Hi Scott, Thanks for your amazing score i'm glad you enjoyed your stay with us and we hope to see you back in the future.

10/10 優異

Jacqueline

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2024 年 1 月住了 1 晚
Front Desk 於 2024年1月27日的回應
Hi Jacqueline, Thanks for your amazing score i'm glad you enjoyed your stay with us and we hope to see you back in the future to stay at Parklands.Kind regards

10/10 優異

Paul

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Everything to a very high standard as usual
於 2024 年 1 月住了 1 晚
DJ 於 2024年1月26日的回應
Dear Paul,Thank you for taking the time to leave a review. We are very happy to see that you enjoy your stay with us. We hope to welcome you back again in the future.

6/10 一般

Laura

於 2024 年 1 月住了 1 晚
DJ 於 2024年1月26日的回應
Dear Laura,Thank you for taking the time to leave a review. Thank you for your score. We hope to welcome you back again in the future, where hopefully we can gain a higher score from you.

10/10 優異

Paul

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2024 年 1 月住了 2 晚
Charlie 於 2024年1月12日的回應
Dear Paul, Thank you for your amazing score. We are happy to see that you enjoyed your stay with us. We hope to welcome you back in the future.

10/10 優異

James

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Perfect
於 2024 年 1 月住了 1 晚
DJ 於 2024年1月9日的回應
Dear James,Thank you for your amazing score. We are happy to see that you enjoyed your stay with us. We hope to welcome you back again in the future.

8/10 不錯

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Great stay!
Lovely stay at the Parklands. Room and bathroom looked and felt clean. Did notice a small dirty brown mark on one of the towels in the bathroom, wasn’t a big issue, we just used that towel on the floor for our feet instead. Staff were very friendly. The green fire exit light/spotlight in the room above the door was very annoying however. It kept the room alight when all the nights were off so the room was never properly dark, just a little annoyance for trying to fall asleep! Overall, it was a brilliant stay and we will definitely be back ☺️
於 2024 年 1 月住了 1 晚
DJ 於 2024年1月9日的回應
Dear Guest,Thank you for taking the time to leave a review. Thank you for your score and comments. Unfortunately, the green fire light is a safety requirement by Building Standards, however, I am happy to see that you enjoyed your stay overall and this has not deterred you from returning in the future. We look forward to welcoming you back to the hotel.

8/10 不錯

Derek

讚好：整潔度、住宿狀況和客房舒適度
Good stay
Stayed whilst visiting family locally. Nice big rooms and bathroom also.
於 2023 年 12 月住了 1 晚
DJ 於 2023年12月26日的回應
Dear Derek,Thank you for taking the time to leave a review. We are glad to see that you enjoyed your stay overall. We hope to welcome you back again in the future.

10/10 優異

Thomas

讚好：整潔度、職員與服務和住宿狀況
DJ 於 2024年2月7日的回應
Dear Thomas,Thank you for your amazing score. We are happy to see that you enjoyed your stay with us. We hope to welcome you back again in the future.

10/10 優異

Daniel

商務旅客
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 11 月住了 1 晚
Gil 於 2023年12月17日的回應
Dear Daniel,Thank you so much for the top score. It looks like you enjoyed your visit to Parklands and we hope to welcome you back in the future.

8/10 不錯

Lyndsay

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Nice but warm
Lovely hotel with great spa facilities. Only complaint was that the room was rather hot and that was even after turning the radiator off and sleeping with the window open.
於 2023 年 12 月住了 1 晚
Gil 於 2023年12月17日的回應
Dear Lyndsay, Thank you for the review and score. I am sorry that you found the hotel to be too warm for you but everyone is different and it is hard to get the temperature right all the time. I hope that does not deter you from a return visit.

4/10 欠佳

David

於 2023 年 12 月住了 1 晚
Gil 於 2023年12月17日的回應
Dear David,Thank you for taking the time to review your stay but it would be good to know what happened that made you mark us so low as i do not like our guests to depart unhappy.

10/10 優異

Michelle

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 12 月住了 1 晚
Gil 於 2023年12月17日的回應
Dear Michelle,Many thanks for taking the time to review your stay with us and for the high score. We hope to welcome you back in the future.

10/10 優異

Mary

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Lovely hotel. Really good food and fantastic leisure facilities. Would definately return. Nothing too much trouble.
於 2023 年 11 月住了 2 晚
DJ 於 2023年12月4日的回應
Dear Mary,Thank you for taking the time to leave a view. Thank you for your fantastic score. I am glad to see that you enjoyed your stay with us. We look forward to welcoming you back to the hotel.

10/10 優異

Charlene

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 11 月住了 1 晚
DJ 於 2023年12月4日的回應
Dear Charlene,Thank you for your fantastic score. I am very glad to see that you enjoyed your stay with us. We look forward to welcoming you back to the hotel.

10/10 優異

Chris

商務旅客
讚好：整潔度、職員與服務、設施服務和住宿狀況
Excellent as ever
於 2023 年 11 月住了 1 晚
Gil 於 2023年11月28日的回應
Dear Chris,Thank you so much for your continued visits. It is great to hear that you still enjoy visiting and we look forward to your next visit.

8/10 不錯

summer

於 2023 年 11 月住了 1 晚
Gil 於 2023年12月20日的回應
Dear Summer,Thank you for taking the time to review your stay with us. We trust you enjoyed your stay and we look forward to welcoming you back in the future.

10/10 優異

Max

讚好：整潔度、職員與服務和住宿狀況
於 2023 年 11 月住了 1 晚
Susan 於 2023年11月28日的回應
Hello Max, thank you for the great score, we are so happy you enjoyed your stay with us and look forward to welcoming you back again.

10/10 優異

Kayleigh

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Beautiful big rooms. Great spa facility
於 2023 年 11 月住了 1 晚
Gil 於 2023年11月28日的回應
Dear Kayleigh,Thank you for the excellent score and kind comments. We hope to welcome you back in the future.

8/10 不錯

Caroline

於 2023 年 11 月住了 1 晚
Gil 於 2023年12月17日的回應
Dear Caroline,Thank you for taking the time to review your stay with us and we hope to welcome you back in the future.

10/10 優異

Kerri

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Stay was perfect staff really nice and accommodating. Food was excellent will be visiting again soon❤️
於 2023 年 11 月住了 1 晚
Gil 於 2023年11月28日的回應
Dear Kerri,Thank you for taking the time to review your stay at Parklands. It is so great to hear that everything was to your satisfaction and we hope to welcome you back in the future.

10/10 優異

Susan

於 2023 年 11 月住了 3 晚
Gil 於 2023年11月21日的回應
Dear Susan, Many thanks for taking the time to review your stay with us and for the excellent score. It looks like you enjoyed your stay and we hope to welcome you back in the future.

10/10 優異

Ravinder

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Would definitely return
Everything was amazing. Not a single fault
於 2023 年 11 月住了 2 晚
DJ 於 2023年11月17日的回應
Dear Ravinder,Thank you for taking the time to leave a review. I am happy to see that you thoroughly enjoyed your stay with us. We look forward to welcoming you back to the hotel.

6/10 一般

Greg

商務旅客
讚好：住宿狀況
於 2023 年 11 月住了 1 晚
Gil 於 2023年11月17日的回應
Dear Greg,Thank you for taking the time to review your stay with us. I am surprised by the score as we usually get a higher score than 6 and i am curious as to why you have marked us down and would be obliged if you would contact me to let me know so that we can improve our service.

10/10 優異

francis

商務旅客
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 11 月住了 2 晚
Gil 於 2023年11月14日的回應
Dear Francis,Thank you for taking the time to review your stay with us and for the excellent score. It looks like you enjoyed your stay and we hope to welcome you back in the future.

10/10 優異

Paul

於 2023 年 11 月住了 1 晚
DJ 於 2023年11月13日的回應
Dear Paul,Thank you for your amazing score. We are very happy to see that you enjoyed your stay with us. We hope to welcome you back again in the future.

10/10 優異

Stephen

親子同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Stayed the hotel to celebrate our sons birthday. Hotel easy to get to. Only a few minutes from the motorway and plenty of parking. The hotel staff were brilliant. Room was huge, modern bathroom and very clean. The swimming pool was great fun and we enjoyed the hot tub aswell. Nice cooked breakfast and hot drinks in the mornings. No complaints would definitely stay again. Thank you.
於 2023 年 11 月住了 2 晚
DJ 於 2023年11月11日的回應
Dear Stephen,Thank you for taking the time to leave a review. All feedback is very much appreciated. Thank you for your fantastic score and wonderful comments. We are very happy to see that you enjoyed your stay with us. We look forward to welcoming you back again in the future.

10/10 優異

Galing

讚好：職員與服務、住宿狀況和客房舒適度
於 2023 年 11 月住了 2 晚
DJ 於 2023年11月7日的回應
Dear Galing,Thank you for your review. We appreciate all feedback to help us improve our services. Thank you for your amazing score. We are very happy to see that you enjoyed your stay with us. We hope to welcome you back again in the future.

4/10 欠佳

Ian

不滿：整潔度、住宿狀況和客房舒適度
Dirty and disappointed
The room wasn't clean very dated and dirty won't be back
於 2023 年 11 月住了 1 晚
DJ 於 2023年11月6日的回應
Dear Ian,Thank you for taking the time to leave a review. We are sorry to hear that you did not enjoy your stay with us. We appreciate all feedback to help us improve our services. We usually get praised for how clean our rooms are so this does sound our usually standard. I will pass on your comments to the management team.

10/10 優異

Noeleen

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Lovely hotel. Large spacious room. Bathroom actually had a bath which was great Was over for a funeral so just a short stay. Breakfast huge
於 2023 年 10 月住了 1 晚
Gil 於 2023年10月31日的回應
Dear Noeleen,Many thanks for taking the time to review your stay with us and for the kind comments. I am glad that you enjoyed your stay despite the circumstances and hopefully you will return in the future under happier circumstances.

8/10 不錯

Kevin

伴侶同遊
Overall service good
於 2023 年 10 月住了 1 晚
Lesley 於 2023年10月29日的回應
Dear KevinThank you for taking the time for reviewing your stay with us. Glad you enjoyed your stay and hope to welcome you back in the future.

10/10 優異

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Lovely hotel
Lovely hotel
於 2023 年 10 月住了 1 晚
DJ 於 2023年10月28日的回應
Dear Guest,Thank you for your wonderful score. We are very happy to see that you enjoyed your stay with us. We hope to welcome you back again in the future.

10/10 優異

Karen

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Great stay
First time at Parklands. Huge rooms, lovely to have both a sofa and chair to sit on. Bathroom is amazing, with separate fab shower as well as a bath. Spa was amazing. Definitely recommend. Just a few small ideas to make it even better: 1. Would have liked a bath mat for the bathroom floor when getting out the shower 2. The bathroom fan is on all the time and is noisy at night 3. Really pleased to see so many Gluten free options on the main menu, but no cakes during the day we're gluten-free. 4. Also I was originally told that there wasn't any gluten-free options at breakfast, but the server on our second day said that they had gluten free sausages and the hash browns were also gluten free. It would be helpful to have something on the breakfast menu to say that gluten-free options were available.
於 2023 年 10 月住了 3 晚
DJ 於 2023年10月27日的回應
Dear Karen,Thank you for taking the time to leave a review. We appreciate all feedback to help us to improve our services. To address a couple of your points, we do not provide bath mats, however, a small towel is provided to be used on the floor for this purpose. The way the hotel was built, the bathroom fans are on constantly, however, with the bathroom door shut, you should not be able to hear the fan. I will pass on your feedback with regards to gluten free options to the food and beverage management team. I am glad to see that you enjoyed your stay overall. We do hope to welcome you back again in the future.

10/10 優異

Brandy L

多人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
I absolutely loved the spa and pool area! Huge gym with a lot of different exercise rooms and equipment. Spa has huge tub with different jet areas. Sauna, bio-sauna, and steam room. Huge pool! Great changing areas, very roomy. Many lockers for stuff. Many showers with soap dispensers. The beauty spot offers great variety of services. Should definitely reserve in advance though! There is also a hair salon, but that needs to be booked maybe a month or so in advance! I was able to get a facial and a body scrub at beauty spot with only a few days wait, but nothing else. The hotel room was very roomy and super comfortable! Awesome bathroom! Loved the huge tub and shower. The room price we paid included breakfast each day and it was delicious. We could order off a hot menu list, but also there was a Continental part buffet that was setup with a lot of yummy options. Everyone that worked there was super helpful and friendly! The receptionist, restaurant servers, manager, room service, security, spa area, everyone!!! Great stay!!!
於 2023 年 10 月住了 5 晚
Gil 於 2023年10月26日的回應
Dear Brandy,What a fantastic review. Thank you so much. I am so pleased that you enjoyed every aspect of your stay and i hope that you will return sometime in the future.

10/10 優異

Lauryn

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Incredible hotel
Hotel was absolutely stunning!! Beautiful grounds, staff were incredible, food and spa was amazing aswell. Could not fault this hotel in the slightest!!
於 2023 年 10 月住了 1 晚
Gil 於 2023年10月15日的回應
Dear Lauryn,May i extend our thanks to you for taking the time to review your stay with us and for the glowing comments. It is very much appreciated and i am really pleased that you enjoyed your stay and the facilities and we hope to welcome you back in the future.

10/10 優異

Alan

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Will go back.
Most enjoyable day/night, best overnight stay my wife and I have had for a number of years.
於 2023 年 10 月住了 1 晚
DJ 於 2023年10月14日的回應
Dear Alan,Thank you for your review. Thank you for your amazing score and comments. We are very happy to see that you enjoyed your stay with us. We hope to welcome you back again in the future.

10/10 優異

Fabio

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Amazing stay for me and my family
Great stay. I grew up using the club gym and pool etc and it was nice to stay in the newer hotel. The room was big, and the bathroom was amazing. The bath is huge, the shower is good etc. The bed felt like a spring mattress, I'm 90kg and sunk in the middle a bit so not the comfiest. Not sure if it was a one off but not ideal. I didn't mention it as it wasn't terrible but a memory foam or something would be cool. Apart from that, breakfast was nice, service was very friendly and accommodating and free gym and pool access was great.
於 2023 年 10 月住了 3 晚
Charlie 於 2023年10月12日的回應
Dear Fabio, thank you for your kind words and score, we are pleased that you had a great stay with us and look forward to welcoming you back. Kind regardsFront desk