黄金海岸海滩雷吉斯

“The hotel is clean and good service. Love the staffs ”

“Amazing staff, beautiful room and beach just right by the hotel! Perfect location after a very long flight.”

“本次住宿我支付了 AUD 384，但整體體驗卻極為失望。 首先，房間內竟未提供基本備品——吹風機。當晚櫃台已關閉，我致電飯店僅被告知需等到隔天早上 9:30 之後才能提供，對於當下急需使用的情況毫無協助。最終我不得不向其他房客借用，極為不便，且令人感到尷尬。 顯然此為貴方工作疏失，忘記於房內擺放設備。但更令人在意的是，整個過程中飯店方面並未給予任何道歉或合理處理，完全忽視客人感受與基本服務品質。”

“When we arrived (with 2 little children) we couldn't get in as the gate was locked. After 20 min of calling out a teenage boy showed up and made comments in not very pleasant voice that we were supposed to get a gate code to let ourselves in. But we never received any instructions!! Then he couldn't get into a small safe on the outside wall of the "office" where our apartment keys were locked in. After another few minutes a teenage girl appeared and unlocked it. When we finally got into the……

“Pretty basic furniture Bed sheets with sand Toilet seat not well mounted Shower on the suit leaking Second toilet with no water retention what makes the whole toilet wet”