The old saying, ”it doesn’t look like in the pictures” sure was true in this so called hotel.
Worn furniture, cealing fan in one of the bedrooms didn’t work properly.
First thing we saw when checking in, late at night, was a big cockroach.
Let the staff know about this the next morning. Oh, well, here’s some spray for ya. And they just kept coming thru out our stay.
No information of wifi log in in the room. Got that the next morning since reception is closed at night.
Michael
於 2025 年 1 月住了 4 晚
8/10 不錯
Barbara
多人同遊
2024 年 11 月 15 日
讚好:整潔度、職員與服務和設施服務
The second bedroom was extremely stiffy and hot as you couldnt open windows.
There was a leak in the main bathroom around the vanity.
Barbara
於 2024 年 11 月住了 3 晚
4/10 欠佳
Kim
家人同遊
2024 年 11 月 5 日
讚好:整潔度和職員與服務
不滿:設施服務和住宿狀況
Staff are friendly and the room was clean but the place is quite dated. The curtains in the bedroom aren’t block out so you get light in all night. We used the fire escape stairs instead of the lifts after the first few times as the wait was too long. We had a room at the back on a low floor (probably because we booked through hotels.com) which overlooked the spa so we had to keep the balcony doors shut to keep the noise from the spa out. The location is its best attribute.
Kim
於 2024 年 10 月住了 4 晚
8/10 不錯
Sue
家人同遊
2024 年 7 月 6 日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Clean and well cared for property. Pool, Sauna , Spa and grounds well maintained. Staff helpful and friendly
Sue
於 2024 年 6 月住了 4 晚
10/10 優異
David
親子同遊
2023 年 12 月 15 日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Activities and facilities available are excellent for families.
David
於 2023 年 12 月住了 5 晚
10/10 優異
Lara
家人同遊
2023 年 10 月 11 日
讚好:整潔度、職員與服務、設施服務和住宿狀況
great location opposite the beach, good choice of restaurants, well set up apartments
Lara
於 2023 年 10 月住了 3 晚
8/10 不錯
Jeanette
伴侶同遊
2023 年 5 月 31 日
讚好:整潔度、職員與服務和住宿狀況
It was perfect for a one week stay with plenty of space in the unit and close to all restaurants, and beach.
Jeanette
於 2023 年 5 月住了 7 晚
10/10 優異
Victoria
親子同遊
2023 年 4 月 29 日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Open bar was great. $7 for G&t hit the spot.
Some of the front of house staff could be abit more willing to go above and beyond rather than giving flat out no.
Victoria
於 2023 年 4 月住了 4 晚
8/10 不錯
Noel
家人同遊
2023 年 4 月 24 日
讚好:整潔度、職員與服務、設施服務和住宿狀況
The hotel is in a perfect location to walk to the beaches, restaurants, surf clubs & shopping centres. Our 2 bedroom apartment was reasonably modern considering the age of the hotel. It was spotlessly clean & the living area is surrounded by glass & had views over the ocean & towards the hinterland. It was very windy during our stay & the sound of the wind, even with the windows & balcony door closed, was extremely loud with the metal railings on the balcony sounding like a wind tunnel. The only other little issue was the wait time for the lifts - 2 lifts for a busy hotel doesn’t appear adequate. Anyway that wouldn’t stop us from staying again. Coolangatta / Kirra is one of our favourite places on the Gold Coast.
Noel
於 2023 年 4 月住了 3 晚
10/10 優異
brian
2020 年 3 月 13 日
brian
於 2020 年 3 月住了 3 晚
10/10 優異
真實旅客
家人同遊
2019 年 12 月 20 日
讚好:整潔度、職員與服務、設施服務和住宿狀況
The apartment was so quiet inside, once the doors closed all outside noise stopped. The staff were lovely and chatty. The amenities were great but booked up quickly. Close to the shops. Lovely side view if the beach.
The elevator took a long time to arrive so we generally used the stairs.
We will visit again.
真實旅客
於 2019 年 12 月住了 4 晚
10/10 優異
真實旅客
家人同遊, 親子同遊, 伴侶同遊
2019 年 9 月 29 日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Great place to stay kids were well entertained and loved it there great proximity to everything we will be back for shaw.
真實旅客
於 2019 年 9 月住了 3 晚
10/10 優異
真實旅客
家人同遊
2019 年 9 月 20 日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Great location easy access to shops buses beaches restaurants
真實旅客
於 2019 年 8 月住了 21 晚
8/10 不錯
Des (Brisbane)
2018 年 11 月 1 日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
It's proximity to the beach, restaurants and activities.
Des
於 2018 年 10 月住了 2 晚
8/10 不錯
Jennifer
2018 年 9 月 21 日
讚好:整潔度和住宿狀況
不滿:職員與服務
The staff at Reception were a little arrogant and smirky. Not warm and friendly at all.
Jennifer
於 2018 年 9 月住了 2 晚
6/10 一般
真實旅客
2018 年 7 月 22 日
不滿:住宿狀況
beach views
Most of the cafes downstairs are now closed, which is disappointing. Seriously need to do something about one of the elevators being out of order. It took so long to use it, and you could barely fit in, with all the other people trying to use the one that was working. We now don't need to wonder why this place was advertised at a reduced price, when main problems with the building aren't brought to your attention, before booking. Would have returned maybe ?
真實旅客
於 2018 年 7 月住了 3 晚
10/10 優異
真實旅客
2018 年 4 月 21 日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Great holiday experience for the whole family. Beach House has a great set-up for families with lots of options for the kids to help keep them active. Staff are friendly and helpful. Would recommend this to others.
真實旅客
於 2018 年 4 月住了 7 晚
10/10 優異
K1989 (Qld)
2017 年 12 月 2 日
讚好:整潔度、住宿狀況和客房舒適度
不滿:職員與服務
Fantastic location and Big Apartments!
Loved the location with so many shops and restaurants so close by. Our 2 Bedroom Apartment was huge. Would definitely recommend.
The only disappointment was the older blonde check out lady, she was pretty rude on checking out, she could turn people away with her rudeness.
K1989
於 2017 年 11 月住了 3 晚
4/10 欠佳
真實旅客
2017 年 11 月 16 日
讚好:職員與服務
不滿:整潔度和客房舒適度
Disappointing
Booked online .. room description had 2 double beds and 2 single beds
Room had 1 double bed 2 singles and pull out sofa couch.
Apartment was small and had cockroaches. Shower head didn’t stay up and there was no shelves in bathroom. No privacy on 1st floor and very noisy from traffic.
Need to take you own towels if you want to use the pool facilities.
真實旅客
於 2017 年 11 月住了 3 晚
10/10 優異
真實旅客
2017 年 9 月 19 日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
10/10
Loved it! So much space in the apartment for the 5 of us. Clean and tidy and the staff were amazing!
真實旅客
於 2017 年 9 月住了 2 晚
8/10 不錯
David (Sydney)
2017 年 9 月 18 日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Nice Apartment , close to the beach
Staff at the hotel were very helpful, great spot opposite the beach and on the main restaurant/café strip. Building is a little dated but clean and everything worked. Close to shops and supermarkets.
David
於 2017 年 9 月住了 2 晚
8/10 不錯
helena
2017 年 9 月 12 日
讚好:整潔度、職員與服務和住宿狀況
Was great
Was nice rooms.but noisy at night.from clubs
helena
於 2017 年 9 月住了 2 晚
10/10 優異
Trevor (Grafton NSW)
2017 年 5 月 21 日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Hotel is perfectly positioned to all facilities.
You can park your car and walk to everything you need. The Surf Club, restaurants, shopping centre and beaches are close by.
Trevor
8/10 不錯
steve (hunter valley nsw)
2017 年 4 月 26 日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
close to beach ..not all rooms will you get veiw
Lifts are slow and over crowded for size of hotel only 2 lifts and 1 often did break down
steve
10/10 優異
真實旅客
2017 年 4 月 24 日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Nice accommodation that is close to everything that you need. The noise levels on the lower floors is a bit annoying but not too much of an issue really.
Very clean and neat although the entrance area is let down significantly by the vacant and dingy retail area.