外觀

保護區山谷度假村洲際酒店 (IHG 旗下酒店)的評價

5 out of 5

評價

9.0

卓越

10 分評分,優異;999 則評價中有 605 則" "
8 分評分,不錯;999 則評價中有 262 則" "
6 分評分,一般;999 則評價中有 82 則" "
4 分評分,欠佳;999 則評價中有 35 則" "
2 分評分,很差;999 則評價中有 15 則" "

9.0/10 

整潔度

9.0/10 

職員與服務

9.0/10 

設施服務

8.6/10 

住宿狀況

8.6/10 

環保程度

評價

8/10 不錯

Lap Ching

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 12 月住了 4 晚
Shannon Donovan 於 2024年1月3日的回應
Dear Lap,Thank you for taking the time to give us your feedback following your recent stay. Kind Regards,Shannon DonovanBusiness Support Executive

8/10 不錯

jing

家人同遊
讚好:住宿狀況和客房舒適度
酒店位置比较偏,服务还可以,有个会中文的服务员wong很好。
於 2023 年 9 月住了 2 晚
Shannon Donovan 於 2023年10月4日的回應
Dear jing, Thank you for taking the time to give us your feedback following your recent stay. Your feedback is very much appreciated as it does enable us to monitor our service and facilities and improve where necessary. I was delighted to read you enjoyed your stay with us and appreciated the service and we shall look forward to having the pleasure of welcoming you back in the near future.Kind Regards,Shannon DonovanBusiness Support Executive

8/10 不錯

真實旅客

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
訂錯了,以為酒店,距離機場比較遠,早餐不錯。
於 2020 年 1 月住了 1 晚
The Reservations Team 於 2020年3月2日的回應
Thank you for staying with us. We work hard to make our guests happy and appreciate your feedback.

10/10 優異

真實旅客

親子同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Very relaxing environment. Room was very spacious and clean. Staff was extremely friendly and helpful. Lots of dining choices.
於 2019 年 7 月住了 1 晚
Maria Bedra 於 2019年8月12日的回應
Thank you for staying with us. We work hard to make our guests happy and appreciate your feedback!

10/10 優異

hsiangmao

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2019 年 2 月住了 4 晚
Reservations 於 2019年3月18日的回應
Thanks for staying with us.

10/10 優異

shuojung

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
人造海灘很優
於 2018 年 10 月住了 1 晚
Maria Bedra 於 2018年11月1日的回應
Thanks for staying with us. We appreciate your feedback!

6/10 一般

Tsung-Hsien

讚好:整潔度
不滿:職員與服務和住宿狀況
Blackout Nightmare
There was a blackout for about 5-7 hours during my stay, which prevented my friends and I being unable to use any electrical equipment, such as dental needs. This was extremely inconvenient, to make it worse the hotel just kept telling us they were checking it out and getting it fixed, and that lasted for the whole duration of the blackout. The hotel also did not offer any form of compensation for this ordeal, which was disappointing. Would of thought keeping the lights on was a minimum requirement for a comfortable stay.

10/10 優異

MA CHUANMIAO (Hong Kong)

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
一如既往的保持五星級水準!
君悅酒店一如既往的保持五星級水準!位置在於黃金海岸富人區神仙灣,周圍是高爾夫球場,環境優美!安靜!酒店整體感覺有點古典而優美,內部是熱帶雨林,花園城堡的感覺。酒店還有人造沙灘和天然河道,同時還有游泳池和spa。服務人員也非常熱情,偶遇袋鼠,我們很激動地拍照,工作人員給我們介紹,酒店內有兩個袋鼠家族等等,很有意思!早餐也不錯,很豐盛!整體非常滿意!
MoniqueH 於 2016年6月4日的回應
Thank you for your review! Wishing you all the best! Monique

8/10 不錯

真實旅客

讚好:整潔度、職員與服務、住宿狀況和客房舒適度

10/10 優異

Alexandar

親子同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Great service and facilities.
於 2024 年 3 月住了 4 晚
Shannon Donovan 於 2024年4月3日的回應
Dear Alexandar,Thank you for taking the time to give us your feedback following your recent stay. Your feedback is very much appreciated as it does enable us to monitor our service and facilities and improve where necessary.I was delighted to read you enjoyed your stay with us and appreciated the service and we shall look forward to having the pleasure of welcoming you back in the near future.Kind Regards,Shannon DonovanBusiness Support Executive

10/10 優異

Thomas

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
-
於 2024 年 3 月住了 2 晚
Shannon Donovan 於 2024年3月21日的回應
Dear Thomas,Thank you for taking the time to give us your feedback following your recent stay. We look forward to having the pleasure of welcoming you back in the near future.Kind Regards,Shannon DonovanBusiness Support Executive

10/10 優異

Dennis

Shannon Donovan 於 2024年3月21日的回應
Dear Dennis,Thank you for taking the time to give us your feedback following your recent stay. We look forward to having the pleasure of welcoming you back in the near future.Kind Regards,Shannon DonovanBusiness Support Executive

10/10 優異

Isabelle

伴侶同遊
讚好:整潔度和住宿狀況
Beautiful property. Very quiet. Incredible nature.
於 2024 年 3 月住了 2 晚
Shannon Donovan 於 2024年3月11日的回應
Dear Isabelle,Thank you for taking the time to give us your feedback following your recent stay. Your feedback is very much appreciated as it does enable us to monitor our service and facilities and improve where necessary.I was delighted to read you enjoyed your stay with us and appreciated the service and we shall look forward to having the pleasure of welcoming you back in the near future.Kind Regards,Shannon DonovanBusiness Support Executive

10/10 優異

Michael

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 3 月住了 1 晚
Shannon Donovan 於 2024年3月6日的回應
Dear Michael,Thank you for taking the time to provide your feedback following your recent stay.We look forward to welcoming you in the future. Kind Regards,Shannon DonovanBusiness Support Executive

10/10 優異

Jaroslav

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
The accommodation provided us with all our needs very well
於 2024 年 2 月住了 1 晚
Shannon Donovan 於 2024年2月27日的回應
Dear Jaroslav, Thank you for taking the time to give us your feedback following your recent stay. Your feedback is very much appreciated as it does enable us to monitor our service and facilities and improve where necessary.I was delighted to read you enjoyed your stay with us and we shall look forward to having the pleasure of welcoming you back in the near future.Kind Regards,Shannon DonovanBusiness Support Executive

6/10 一般

Gill

伴侶同遊
讚好:整潔度和設施服務
The staff are lovely, the property is a little run down. Very expensive for what we got. Our room Had a flood poor Maine N e air con so we had late checkout and left at 10. Coving around top Pool missing and dangerous and pool not clean, lagoon pool Poorly maintained but cracks and cracks jagged under foot. Was told that they have had issues With it lately so was closed a week. Club room Not worth the cost, we ate in Sanctuary cove restaurants not the hotel. If you charge top Price provide the facilities and service to match. Good spot but prob won’t go back.
於 2024 年 1 月住了 3 晚
Shannon Donovan 於 2024年1月29日的回應
Dear Gill, Thank you for taking the time to share your detailed feedback. We sincerely apologise for the inconveniences you faced during your stay. While we are pleased to hear about the positive interactions with our staff, we regret that the condition and facilities did not meet your expectations.Please be assured that your feedback will be shared with our management team for immediate review and follow up. We hope to have the opportunity to welcome you back and provide a more satisfying experience.Kind Regards,Shannon DonovanBusiness Support Executive

8/10 不錯

james

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
We were greeted by an unfreidly night staff manager. Was not helpfull.. Fortunately every other staff member were above the average nationwide.
於 2024 年 1 月住了 2 晚
Shannon Donovan 於 2024年1月29日的回應
Dear James, Thank you for sharing your feedback following your recent stay.It was disappointing to hear about your arrival experience, please accept our sincere apologies.We hope to have the opportunity to welcome you back in the future. Kind Regards,Shannon DonovanBusiness Support Executive

10/10 優異

Jeff

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 1 月住了 7 晚
Shannon Donovan 於 2024年1月29日的回應
Dear Jeff,Thank you for sharing your feedback.We look forward to welcoming you back in the future. Kind Regards,Shannon DonovanBusiness Support Executive

10/10 優異

Tony

親子同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Blue lagoon great for children
於 2024 年 1 月住了 3 晚
Shannon Donovan 於 2024年1月29日的回應
Dear Tony,Thank you for providing your feedback following your recent. We were delighted to hear that you enjoyed our Lagoon Beach and we look forward to welcoming you back in the future. Kind Regards,Shannon DonovanBusiness Support Executive

8/10 不錯

Steven

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Although the experience was mostly great there were a few issues. The air conditioning in our room malfunctioning (this was fixed rather quickly) as well as issues with access to our breakfast. However the hotel is in close proximity to several excellent restaurants and the grounds were beautiful.
於 2024 年 1 月住了 5 晚
Shannon Donovan 於 2024年1月29日的回應
Dear Steven,Thank you for sharing your feedback with us. Please accept our apologies for the inconvenience caused during your stay. We appreciate your feedback and hope to have the opportunity to welcome you back in the future. Kind Regards,Shannon DonovanBusiness Support Executive

6/10 一般

Stephanie

多人同遊
讚好:設施服務
不滿:職員與服務
It is a beautiful property but the rooms were never cleaned properly & had so many mosquitos even though we never left the doors open. The cleaner left a cleaning cloth on our clean clothes. Never washed any of the cups or glasses in our room. The Adair conditioner was leaking in the fro t desk area & dining room.
於 2024 年 1 月住了 6 晚
Shannon Donovan 於 2024年1月22日的回應
Dear Stephanie, Thank you for sharing your experience. Please accept our sincere apologies for the inconveniences you encountered during your stay and we appreciate you bringing this to our attention. We appreciate your understanding and hope to have the opportunity to welcome you again in the future. Kind Regards,Shannon DonovanBusiness Support Executive

10/10 優異

Gulbike

於 2024 年 1 月住了 1 晚
Shannon Donovan 於 2024年1月24日的回應
Dear Gulbike,Thank you for taking the time to give us your feedback following your recent stay. We shall look forward to having the pleasure of welcoming you back in the near future.Kind Regards,Shannon DonovanBusiness Support Executive

10/10 優異

Gulbike

家人同遊, 多人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
We booked several rooms for our family and our friends too for my 60th birthday. I received bottle of champagne with card for my birthday and make my feel so special! We live all your friendly staff, especially cleaners and at pool area service. Thank you!
於 2024 年 1 月住了 1 晚
Shannon Donovan 於 2024年1月22日的回應
Dear Gulbike,Thank you for choosing us to celebrate your 60th birthday! We are delighted that you and your family enjoyed your stay. It is wonderful to hear that the bottle of champagne and birthday card made your day special. We appreciate your kind words about our friendly staff and we hope to welcome you back again soon.Kind Regards,Shannon DonovanBusiness Support Executive

6/10 一般

Lindsay

於 2024 年 1 月住了 4 晚
Shannon Donovan 於 2024年2月12日的回應
Dear Lindsay, Thank you for taking the time to give us your feedback following your recent stay. I was delighted to hear that you enjoyed your stay with us and we shall look forward to having the pleasure of welcoming you back in the near future.Kind Regards,Shannon DonovanBusiness Support Executive

4/10 欠佳

gemma

親子同遊
讚好:職員與服務和設施服務
不滿:住宿狀況
not great value for money. The hotel outdoor area is meant to be the biggest selling point at the height of Aussie summer and is in great need of upkeep and renovation around the pool areas. Food at the lagoon pool bar is double the price of normal costs and pretty underwhelming taste and presentation. Whole interior lobby and decor is a bit dated - carpets need to be replaced in rooms.
於 2023 年 12 月住了 3 晚
Shannon Donovan 於 2024年1月22日的回應
Dear gemma, Thank you for taking the time to provide us with your feedback following your recent stay at InterContinental Sanctuary Cove Resort. It was very disappointing to read that your experience did not meet your expectations during your most recent stay and we would like to extend our sincere apologies for the inconveniences caused. We strive to make each stay as pleasant and comfortable as possible, and we appreciate that you brought your experience to our attention. Thank you again for your feedback, it is greatly appreciated. I certainly hope we may have the opportunity of welcoming you back to the Resort, so we may have the opportunity to show you our True Hospitality. Kind Regards,Shannon DonovanBusiness Support Executive

10/10 優異

lisa gaye

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Great staff and family loved the lagoon bar staff there was helpfull and brillant hospitality 10 out of 10
於 2024 年 1 月住了 2 晚
Shannon Donovan 於 2024年1月5日的回應
Dear lisa gaye,Thank you for taking the time to give us your feedback following your recent stay. Your feedback is very much appreciated as it does enable us to monitor our service and facilities and improve where necessary.I was delighted to read you enjoyed your stay with us and we shall look forward to having the pleasure of welcoming you back in the near future.Kind Regards,Shannon DonovanBusiness Support Executive

10/10 優異

antoine

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
The hotel is simply fantastic with its lagoon pool and outstanding facilities. Give a feel of ultimate vacation.rooms are huge breakfast is great.i would simply recommend it to anyone visiting gold cost
於 2023 年 12 月住了 7 晚
Shannon Donovan 於 2024年1月5日的回應
Dear antoine, Thank you for taking the time to give us your feedback following your recent stay. Your feedback is very much appreciated as it does enable us to monitor our service and facilities and improve where necessary.I was delighted to read you enjoyed your stay with us and we shall look forward to having the pleasure of welcoming you back in the near future.Kind Regards,Shannon DonovanBusiness Support Executive

8/10 不錯

Joel

家人同遊
讚好:整潔度和住宿狀況
Ok but needs some attention
We stayed for 5 nights over the Christmas/New Year period. Overall a good start but there were some issues - staff generally we're unfriendly - our room was invested with mosquitoes (we couldn't leave doors open any time of the day) - the air conditioning unit in the room was loud - even when the fan was set to low. Finally, although breakfast was included, at check-in the didn't explain that it was only for the adults. We were presented the bill for our child's breakfast on checkout.
於 2023 年 12 月住了 5 晚
Shannon Donovan 於 2024年1月4日的回應
Dear Joel,Thank you for taking the time to share your feedback with us regarding your recent stay at InterContinental Sanctuary Cove Resort. We appreciate your honest review and would like to extend our sincere apologies for any inconveniences you encountered. We will address the issues you have highlighted with our team to ensure a better experience for future stays. Your insights are valuable to us, and we hope to welcome you back in the future. Best Regards,Shannon DonovanBusiness Support Executive

8/10 不錯

Dianne

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Beautiful resort in a beautiful location. Facilities are great, room was exceptional and the grounds are gorgeous. Walking distance to the marina with endless dining choices, supermarket and chemist. Nothing to fault - not much to do locally it’s definitely a place to just relax and do nothing by the pool all day
於 2023 年 12 月住了 4 晚
Shannon Donovan 於 2024年1月3日的回應
Dear Dianne,Thank you for taking the time to give us your feedback following your recent stay. Your feedback is very much appreciated as it does enable us to monitor our service and facilities and improve where necessary.I was delighted to read you enjoyed your stay with us and we shall look forward to having the pleasure of welcoming you back in the near future.Kind Regards,Shannon DonovanBusiness Support Executive

10/10 優異

Satomi

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 12 月住了 4 晚
Shannon Donovan 於 2024年1月3日的回應
Dear Satomi,Thank you for taking the time to give us your feedback following your recent stay. Kind Regards,Shannon DonovanBusiness Support Executive

10/10 優異

Kenneth Ka Ho

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
於 2023 年 12 月住了 1 晚
Shannon Donovan 於 2024年1月3日的回應
Dear Kenneth,Thank you for taking the time to give us your feedback following your recent stay. Kind Regards,Shannon DonovanBusiness Support Executive

10/10 優異

Alan

親子同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Enjoyed our stay - would come back anytime. Great swimming facilities.
於 2023 年 12 月住了 4 晚
Shannon Donovan 於 2024年1月3日的回應
Dear Alan,Thank you for taking the time to give us your feedback following your recent stay. Your feedback is very much appreciated as it does enable us to monitor our service and facilities and improve where necessary.I was delighted to read you enjoyed your stay with us and we shall look forward to having the pleasure of welcoming you back in the near future.Kind Regards,Shannon DonovanBusiness Support Executive

10/10 優異

Sarah

於 2023 年 12 月住了 1 晚
Shannon Donovan 於 2024年1月22日的回應
Dear Sarah,Thank you for providing your feedback following your recent stay. We look forward to welcoming you back again soon. Kind Regards,Shannon DonovanBusiness Support Executive

8/10 不錯

Anthony

讚好:整潔度、職員與服務、設施服務和住宿狀況
All good. The Great House is looking like it needs some attention but not an issue. Thanks
於 2023 年 12 月住了 3 晚
Shannon Donovan 於 2024年1月3日的回應
Dear Anthony,Thank you for taking the time to give us your feedback following your recent stay. Your feedback is very much appreciated as it does enable us to monitor our service and facilities and improve where necessary.I was delighted to read you enjoyed your stay with us and we shall look forward to having the pleasure of welcoming you back in the near future.Kind Regards,Shannon DonovanBusiness Support Executive

10/10 優異

Juanita

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Absolutely love the tranquility and cleanliness, staff helpfulness and polite. Restaurant food/service fabulous. Spot on in every way.
於 2023 年 12 月住了 1 晚
Shannon Donovan 於 2023年12月11日的回應
Dear Juanita,Thank you for providing your feedback following your recent stay. We were delighted to hear that you enjoyed your stay and our Staff were helpful and polite.We look forward to welcoming you back in the future. Kind Regards,Shannon DonovanBusiness Support Executive

10/10 優異

Paul

讚好:整潔度、職員與服務和住宿狀況
於 2023 年 11 月住了 1 晚
Shannon Donovan 於 2023年12月11日的回應
Dear Paul,Thank you for providing your feedback following your recent stay.We look forward to welcoming you back in the future. Kind Regards,Shannon DonovanBusiness Support Executive

6/10 一般

Deepak

家人同遊
The staff was courteous and friendly.
於 2023 年 11 月住了 4 晚
Shannon Donovan 於 2023年12月11日的回應
Dear Deepak,Thank you for providing your feedback following your recent stay.We look forward to welcoming you back in the future. Kind Regards,Shannon DonovanBusiness Support Executive

10/10 優異

Peter

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Great as usual
於 2023 年 11 月住了 3 晚
Shannon Donovan 於 2023年11月30日的回應
Dear Peter,Thank you for taking the time to give us your feedback following your recent stay. Your feedback is very much appreciated as it does enable us to monitor our service and facilities and improve where necessary.We look forward to having the pleasure of welcoming you back in the near future.Kind Regards,Shannon DonovanBusiness Support Executive

10/10 優異

Mohammad EBRAHIMI

家人同遊, 親子同遊
讚好:整潔度、設施服務和住宿狀況
不滿:職員與服務
Amazing, beautiful place. Just the service could be better. I guess they were a bit under staffed at the time of our visit.
於 2023 年 11 月住了 5 晚
Shannon Donovan 於 2023年11月30日的回應
Dear Mohammad EBRAHIMI,Thank you for taking the time to provide us with your feedback following your recent stay at InterContinental Sanctuary Cove Resort. Your feedback is very much appreciated as it does enable us to monitor our service and facilities and improve where necessary.I certainly hope we may have the opportunity of welcoming you back to the Resort in the future. Kind Regards,Shannon DonovanBusiness Support Executive

10/10 優異

Diane

親子同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
The pool is amazing, staff friendly and yummy food selections.
於 2023 年 11 月住了 2 晚
Shannon Donovan 於 2023年11月28日的回應
Dear Diane,Thank you for taking the time to give us your feedback following your recent stay. Your feedback is very much appreciated as it does enable us to monitor our service and facilities and improve where necessary.I was delighted to read you enjoyed your stay with us and we shall look forward to having the pleasure of welcoming you back in the near future.Kind Regards,Shannon DonovanBusiness Support Executive

8/10 不錯

Stuart

讚好:住宿狀況
於 2023 年 11 月住了 1 晚
Shannon Donovan 於 2023年11月20日的回應
Dear Stuart,Thank you for taking the time to give us your feedback following your recent stay. Your feedback is very much appreciated as it does enable us to monitor our service and facilities and improve where necessary.We look forward to welcoming you back in the future.Kind Regards,Shannon DonovanBusiness Support Executive

10/10 優異

Donesh

讚好:整潔度、職員與服務和住宿狀況
於 2023 年 11 月住了 7 晚
Shannon Donovan 於 2023年11月14日的回應
Thank you for taking the time to give us your feedback following your recent stay. We look forward to welcoming you back in the future. Kind Regards,Shannon DonovanBusiness Support Executive

6/10 一般

Paul

讚好:整潔度和設施服務
Main entry building fantastic we had ground floor room facing pond pool grass looked dead the room extremely dated more like a motel very young staff I asked if we could get a drink outside this is at 3:00pm front desk lady said she thinks there closed not true had dinner there when going to pay one person at bar serving waited 10 minutes to pay
於 2023 年 10 月住了 1 晚
Shannon Donovan 於 2023年10月31日的回應
Dear Paul,Thank you for taking the time to give us your feedback following your recent stay. Your feedback is very much appreciated as it does enable us to monitor our service and facilities and improve where necessary.We shall look forward to having the pleasure of welcoming you back in the near future.Kind Regards,Shannon DonovanBusiness Support Executive

10/10 優異

Andres

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Staff is very friendly and amenities are second to none
於 2023 年 10 月住了 6 晚
Shannon Donovan 於 2023年10月30日的回應
Dear Lee,Thank you for taking the time to provide your feedback following your recent stay at InterContinental Sanctuary Cove Resort.We are delighted to hear that you found our Staff to be friendly and you enjoyed our wonderful facilities. We look forward to welcoming you again in the future. Kind Regards,Shannon DonovanBusiness Support Executive

10/10 優異

Lee

讚好:整潔度、職員與服務和住宿狀況
於 2023 年 10 月住了 2 晚
Shannon Donovan 於 2023年10月30日的回應
Dear Lee,Thank you for taking the time to provide your feedback following your recent stay at InterContinental Sanctuary Cove Resort.We look forward to welcoming you again in the future. Kind Regards,Shannon DonovanBusiness Support Executive

10/10 優異

Darren (Horsley)

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Our stay was amazing. The staff were great, the amenities were great and the location is fantastic. Would definitely recommend and will definitely be back to stay here.
於 2023 年 10 月住了 1 晚
Shannon Donovan 於 2023年10月23日的回應
Dear Darren, Thank you for taking the time to give us your feedback following your recent stay. Your feedback is very much appreciated as it does enable us to monitor our service and facilities and improve where necessary.I was delighted to read you enjoyed your stay with us and appreciated the service and attention extended by the team.Thank you again for your feedback, it is greatly appreciated. We shall look forward to having the pleasure of welcoming you back in the near future.Kind Regards,Shannon DonovanBusiness Support Executive

6/10 一般

Ling

讚好:整潔度
於 2023 年 9 月住了 4 晚
Shannon Donovan 於 2023年10月16日的回應
Dear Ling,Thank you for taking the time to give us your feedback following your recent stay. Your feedback is very much appreciated as it does enable us to monitor our service and facilities and improve where necessary.I was delighted to read you enjoyed your stay with us and appreciated the service and we shall look forward to having the pleasure of welcoming you back in the near future.Kind Regards,Shannon DonovanBusiness Support Executive

10/10 優異

Arsho

讚好:整潔度、職員與服務和住宿狀況
於 2023 年 9 月住了 3 晚
Shannon Donovan 於 2023年10月9日的回應
Dear Arsho,Thank you for taking the time to give us your feedback following your recent stay. We shall look forward to having the pleasure of welcoming you back in the near future.Kind Regards,Shannon DonovanBusiness Support Executive

10/10 優異

Anna

讚好:整潔度、職員與服務、設施服務和住宿狀況
What a fantastic resort! Room was wonderful, staff are lovely and facilities are great.
於 2023 年 9 月住了 3 晚
Shannon Donovan 於 2023年10月3日的回應
Dear Anna,Thank you for taking the time to give us your feedback following your recent stay. Your feedback is very much appreciated as it does enable us to monitor our service and facilities and improve where necessary. I was delighted to read you enjoyed your stay with us and appreciated the service and attention extended by the team.Thank you again for your feedback, it is greatly appreciated. We shall look forward to having the pleasure of welcoming you back in the near future.Kind Regards,Shannon DonovanBusiness Support Executive

10/10 優異

Slavica

讚好:整潔度、職員與服務和住宿狀況
The overall experience,very family friendly
於 2023 年 9 月住了 4 晚
Shannon Donovan 於 2023年10月3日的回應
Dear Slavica, Thank you for taking the time to give us your feedback following your recent stay. Your feedback is very much appreciated as it does enable us to monitor our service and facilities and improve where necessary. I was delighted to read you enjoyed your stay with us and we shall look forward to having the pleasure of welcoming you back in the near future.Kind Regards,Shannon DonovanBusiness Support Executive