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太陽鳥海灘度假酒店的評價

太陽鳥海灘度假酒店
3540 Main Beach Parade, Main Beach, QLD

評價

9.2

卓越

10 分評分，優異；212 則評價中有 138 則" "
8 分評分，不錯；212 則評價中有 56 則" "
6 分評分，一般；212 則評價中有 11 則" "
4 分評分，欠佳；212 則評價中有 7 則" "
2 分評分，很差；212 則評價中有 0 則" "

9.0/10 

整潔度

8.8/10 

職員與服務

9.4/10 

設施服務

8.6/10 

住宿狀況

評價

10/10 優異

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2018 年 3 月住了 4 晚
Debra Matthews 於 2018年3月21日的回應
Thank you for your 5 out of 5 score. Staff and Management.

10/10 優異

Yvonne (Hong Kong)

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
相當理想的位置，就近海灘環境優靜，開車到Surfers Paradise都只是2，3分鐘
房間寬敞潔淨，環境靜中帶旺，Resort在停車場提供兩款手推車方便購物或行李的搬運，相當細心及方便，煮食工具十分齊全，下次來Gold Coast一定再入住Sunbird，非常值得推介
於 2017 年 12 月住了 5 晚
The Sunbird Team 於 2018年1月2日的回應
Thank you for your good review and we are glad you had an excellent time here.

6/10 一般

HON KA ASHER

不滿：整潔度、住宿狀況和客房舒適度
酒店設施太舊，房間太舊，地毯太污糟，
於 2017 年 9 月住了 4 晚
Your review does not reflect other travelers opinions. There must have been some positives?? You gave us 3 stars?? Nothing was reported during your stay. If reported, we would have addressed immediately. The Sunbird Team

8/10 不錯

PO YI

讚好：整潔度和客房舒適度
不滿：職員與服務
General Manager 於 2016年8月18日的回應
Hi Po Yi, thank you for your positive review of your stay at Sunbird Beach Resort. We look forward to seeing you again! Regards, Anna (Manager)

8/10 不錯

Kwong Tim (hong kong)

讚好：整潔度、住宿狀況和客房舒適度
hightly recommand to anybody
good location and very comfortable enirvoment
General Manager 於 2016年8月18日的回應
Hi Kwong Tim, thank you for your positive review of your stay at Sunbird Beach Resort. We agree that Sunbird is in a great location by the beach, and we're glad you found it comfortable here. We would love to see your friends and family come and stay with us too! Regards, Anna (Manager)

10/10 優異

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度

10/10 優異

Nathan

家人同遊
讚好：整潔度、設施服務和住宿狀況
Great property close to the beach
於 2022 年 6 月住了 2 晚
Sunbird Beach Resort Team 於 2022年7月2日的回應
Thanks Nathan please come again and enjoy !

10/10 優異

Cameron

家人同遊
讚好：整潔度
The property had a great view . It had moderate modern look . It just needed a little spring clean .
於 2022 年 4 月住了 5 晚

10/10 優異

scott

家人同遊
讚好：整潔度和住宿狀況
Nicely renovated - lovely staff
於 2022 年 4 月住了 3 晚

8/10 不錯

melissa

家人同遊
讚好：整潔度和客房舒適度
We had a great time, perfect location, love the way the kitchen & lounge area was situated away from the bedrooms
於 2021 年 4 月住了 5 晚

10/10 優異

Miwa (Adelaide SA)

親子同遊
讚好：整潔度、設施服務和住宿狀況
Excellent apartment. Opposite from guarded beach and a very short walk from Tedder Ave where all nice Eateries and shops are. Convenient location to visit theme parks and all the attractions in GC, but quiet enough to relax. We had a very pleasant stay and would love to stay again.
於 2021 年 1 月住了 9 晚

10/10 優異

Eddie

家人同遊
讚好：整潔度、設施服務和住宿狀況
The property was perfect for our family of four offering beautiful views to both the ocean and mountains. Very clean and close to a patrolled beach. Every staff we came across is courteous and helpful.
於 2020 年 12 月住了 2 晚

10/10 優異

Tracy W.

讚好：整潔度
Perfect location!
Easy access to the beach and also a quick walk to many cafes and shops. We look forward to another getaway!
於 2020 年 9 月住了 2 晚

10/10 優異

Emma

讚好：整潔度和客房舒適度
The property is in a great location and the staff and management are fantastic and super helpful.
於 2020 年 3 月住了 10 晚

10/10 優異

Ray (Brisbane )

親子同遊
讚好：整潔度
It’s so close to the beach and the units are clean and well maintained
於 2020 年 3 月住了 3 晚

10/10 優異

真實旅客

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
The property was beautiful . Our apartment was freshly renovated. The decor was lovely, apartment was Extremely well stocked , kitchen was the best stocked l have ever stayed, even down to glad wrap. Our only problem was the bed could have been more comfortable.
於 2020 年 3 月住了 7 晚

10/10 優異

Al (Tasmania)

家人同遊
讚好：整潔度和設施服務
Free car parking, facilities in apartments are great, bathrooms could do with a revamp.
於 2020 年 3 月住了 6 晚

10/10 優異

Rebecca (Sydney)

讚好：整潔度和住宿狀況
We stayed on the top floor beach side apartment and what an amazing view!! Kitchen was fully equipped and apartment spacious and well presented. We were sad to leave!
於 2020 年 3 月住了 7 晚
Teresa 於 2020年3月15日的回應
Thank you for your review Rebecca. We would love to welcome you back in the future.

10/10 優異

真實旅客

多人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Can leave car in garage, walk to beach, shops, cafes. Great ammenities .. loved the indoor pool and spa .. great in raimy weather.
於 2020 年 3 月住了 3 晚
Teresa 於 2020年3月15日的回應
Thank you for taking the time to review us. Would love to welcome you back.

10/10 優異

真實旅客

讚好：整潔度、職員與服務、設施服務和住宿狀況
於 2020 年 2 月住了 7 晚
Teresa 於 2020年2月26日的回應
Thank you. Would love to welcome you back.

10/10 優異

真實旅客

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
View and apartment was great, modern and spacious Kids loved the pools
於 2019 年 11 月住了 4 晚

10/10 優異

Glenn

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2019 年 10 月住了 3 晚

10/10 優異

Warrick

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2019 年 10 月住了 4 晚
Teresa 於 2019年11月16日的回應
Thank you for taking the time to review us at Sunbird Warrick. Many thanks for that high score.

8/10 不錯

真實旅客

讚好：整潔度
Staff friendly, location quite, great facilities. Close to Australia Square.
於 2019 年 9 月住了 3 晚
Teresa 於 2019年10月11日的回應
Thank you for taking the time to rate us at Sunbird. Your review is greatly appreciated.

10/10 優異

Greg

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Return guests
We have stayed before and returned because the staff and rooms are fabulous. We prefer the location as it’s so close to beach and facilities are great for a family.
於 2019 年 9 月住了 3 晚
Teresa 於 2019年10月4日的回應
Thank you for your lovely review. We look forward to welcoming you back once again Greg

10/10 優異

真實旅客

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
We were thrilled to bits with our apartment. Clean and tidy, beautifully appointed, spacious, great amenities, excellent views, great location. Thank you!
於 2019 年 9 月住了 3 晚
Teresa 於 2019年9月23日的回應
Thank you so big for taking the time to share your positive review of Sunbird. We look forward to welcoming you back in the not to distance future.

10/10 優異

Andrew

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Definitely best in class. Our apartment was recently renovated and everything was great. Very comfortable beds, hot strong showers, well equipped kitchens. Reception was above and beyond helpful on all our needs. Would definitely go back.
於 2019 年 9 月住了 3 晚
Teresa 於 2019年9月23日的回應
Thank you for taking the time to share you positive review Andrew. We look forward to welcoming you back in the not to distant future.

10/10 優異

真實旅客

家人同遊, 商務旅客
讚好：整潔度、職員與服務、設施服務和住宿狀況
Absolutely brilliant can’t wait to come back, perfect position
於 2019 年 7 月住了 5 晚
Teresa 於 2019年8月17日的回應
Thank you for taking the time to review us.

10/10 優異

真實旅客

家人同遊, 親子同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Beautiful Apartment with Beautiful Ocean Views! Will definitely stay again
於 2019 年 7 月住了 3 晚
Teresa 於 2019年8月1日的回應
Thank you for taking the time to review Sunbird. Love your comments. Look forward to welcoming you back.

10/10 優異

真實旅客

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Fantastic sized room, great view of the ocean, fully equipped kitchen & laundry were so handy to have! Staff were friendly & the tram stop was only a short 5min walk from us. Loved our stay
於 2019 年 7 月住了 3 晚
Teresa 於 2019年8月1日的回應
Thank you for your lovely review. We greatly appreciate you taking the time. Look forward to welcoming you back .

10/10 優異

真實旅客

於 2019 年 7 月住了 2 晚
Teresa 於 2019年7月26日的回應
Thank you so big for your 5 out of 5 rating. Hope to see you again soon.

10/10 優異

Brian

讚好：整潔度、職員與服務、設施服務和住宿狀況
Happy for the stay. Swimming pool is rather small but warm enough for winter.
於 2019 年 7 月住了 4 晚
Teresa 於 2019年7月26日的回應
Thank you for your 5 out of 5 Brian. It is great to see all guests enjoying the indoor pool. This tells me Rohan has it at the perfect temp.

10/10 優異

真實旅客

家人同遊
讚好：整潔度、設施服務和住宿狀況
Great place to stay. Close to the beach, shops, restaurants and only a small walk to tram stop in case your not able to walk to surfers
於 2019 年 7 月住了 5 晚
Teresa 於 2019年7月26日的回應
Apologies for my late reply. Please know we greatly appreciate your 5 out of 5.

10/10 優異

Tracy (Victoria, BC Canada)

親子同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Great place to stay with kids. Close to beach, stores, train. Has pool, tennis and gym to keep everyone busy. Accommodation was huge with everything we needed including laundry in the unit. I would definitely stay here again!
於 2019 年 7 月住了 3 晚
Teresa 於 2019年7月26日的回應
Thank you so big Tracy for your comments. We so enjoyed having you and your young family stay. Love to welcome you back in the not to distant future

10/10 優異

Raystar

親子同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
The hotel is in a prime location. Kid friendly and has amazing views
於 2019 年 4 月住了 3 晚

10/10 優異

Shah (Cairns)

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
No complaints about Sunbird Beach Resort. The location was excellent. The customer service was polite and very helpful. The room was spacious, well appointed, exceptionally clean and comfortable. With squash, tennis, BBQ, pool etc as well as close to the beach, Sea World and shopping, it is without doubt our choice to stay here again on our next trip to the Gold Coast.
於 2019 年 4 月住了 5 晚

6/10 一般

真實旅客

多人同遊
不滿：職員與服務、設施服務和住宿狀況
Booking took longer than usual as the owner didnt speak much English and l was told to email him the details to book. Its been abourt 3weeks since my stay and l still havent received my $500 deposit. They keep saying that its delay from the bank. I requested for deposit slip from them and havent heard back from them since than. I would never recommend them to anyone.
於 2019 年 4 月住了 3 晚

8/10 不錯

真實旅客

家人同遊
讚好：整潔度、職員與服務和設施服務
Pleasant staff and helpful The unit was spacious and facing the beachfront
於 2019 年 4 月住了 7 晚

10/10 優異

真實旅客

讚好：整潔度、職員與服務、設施服務和住宿狀況
於 2019 年 2 月住了 2 晚

10/10 優異

真實旅客

於 2019 年 2 月住了 2 晚

10/10 優異

真實旅客

讚好：整潔度、職員與服務、設施服務和住宿狀況
於 2019 年 2 月住了 2 晚

8/10 不錯

KB (Northern NSW)

家人同遊
讚好：整潔度、設施服務和住宿狀況
The apartment was very spacious and well equipped. unfortunately the second bedroom had no fan or air conditioner.
於 2019 年 1 月住了 2 晚

10/10 優異

真實旅客

讚好：整潔度、設施服務和住宿狀況
於 2019 年 1 月住了 5 晚

10/10 優異

MARGARET

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Walk across the road to the beach.
Great stay, highly recommend you stay here. Clean comfy, everything you need in a lovely 2bedroom apartment on the 18th floor. Great views from the balcony.
於 2019 年 1 月住了 5 晚
Sunbird Team 於 2019年1月30日的回應
Dear Margaret, Thank you very much for your review. I agree, the views from our apartments are amazing whether you are facing the beach, the river or the city, there's always something to see. We are glad you enjoyed your stay at Sunbird & hope to see you again soon.

8/10 不錯

真實旅客

讚好：整潔度和住宿狀況
於 2018 年 12 月住了 5 晚
Sunbird Beach Team 於 2019年1月7日的回應
Thank you very much for you review. We are glad you enjoyed your stay at Sunbird & look forward to welcoming you back again in the future.

10/10 優異

Melanie (Gold Coast,au)

讚好：整潔度和住宿狀況
Away from shops .Furniture needs to be replaced Excellent beach
於 2018 年 12 月住了 3 晚
Rohan McPherson 於 2019年1月2日的回應
Thank you for your feedback. I will inspect this room, We thank you and hope to see you again

10/10 優異

Marguerite

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Fabulous
Spotlessly clean, great views and lots of space.
於 2018 年 12 月住了 2 晚
Rohan McPherson 於 2018年12月18日的回應
Thank you for your review, We hope you get the chance to stay with us again.

10/10 優異

Badajoz95

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Great location. Nice indoor pool and spa. Very happy.
於 2018 年 11 月住了 4 晚
Rohan McPherson 於 2018年12月18日的回應
Thank you for your feedback from your recent stay with us, very happy to read that you enjoyed your stay. We hope you get the chance to return

10/10 優異

Bianca

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Love Sunbird Beach Resort!
Staying at Sunbird Beach Resort is always a pleasure. We have stayed there 3 times now and each time has been wonderful. The apartments are always clean and well maintained. The indoor pool and spa are beautiful and the location is just perfect. The beach is only a short stroll away, there are yummy cafes within a few blocks and it’s also close to a big shopping complex.
於 2018 年 11 月住了 3 晚
Rohan McPherson 於 2018年12月18日的回應
Thank you Bianca for your feedback about your stay. Happy to read that you enjoyed stay and the amenities are close by. We hope to see you again

4/10 欠佳

Tracey (Cairns)

讚好：職員與服務
不滿：整潔度和住宿狀況
The apartment was terribly dirty, we had to clean the kitchen down before we would attempt preparing food. There were rocks and broken shells on the floor behind the t..v. General cleanliness was lacking. Pair of old shoes left on the air conditioning unit in main bedroom as well as a towel.
於 2018 年 10 月住了 7 晚
Rohan McPherson 於 2018年11月9日的回應
Good Afternoon Tracey, Thank you for your feedback - I am following this up with our housekeeping as this is below the standard that we strive to achieve, thank you for this information so we can use this as a learning tool to improve