Thank you for the Feedback

We are glad you enjoyed your stay.

Yuna, we thank you for taking the time to let us know how much you enjoyed your stay with us. We look forward to welcoming you again in the future.

So pleased that you enjoyed your stay with us. We hope to see you again soon.

Thank you for letting us know that you enjoyed your stay with us. We strive to ensure all guest are greeted with enthusiasm in hopes it will set the tone for your stay.Unfortunately there is nothing our staff can do about the road interuptions.

We wish we could have less noise unfortunately we have no control over the roadworks preparing for the future Tram works. We thank you for your understanding .

We do understand the difficulity with the roadworks. Its difficult for our staff as well.

Thank you for letting us know you that we are communicating with our guests regarding the works going on around the area. Unfortunately we have no control over the works but we are doing our best to not allow it affect our work ethics with our guests

Thank you for your review we appreciate you taking the time to let us know of your great experience with us.

thank you Daniel, we appreciate you taking the time to let us know you enjoyed your stay with us recently.

HI Brenda, we very much appreciate the time it took for you to let us know how much you enjoyed your stay with us.

thankyou David, for your review. We do appreciate the your time to let us know you enjoyed your stay with us.

Thank you so much for your very kind comments. We look forward to seeing you again soon.

Firstly the onsite manager addressed the situation in the middle of the night by offering another room to the guests which was an upgrade to a one bedroom family room where the guests stayed for the entire booking time till check out. The room inspected was not found to actually have bed bugs but a small ant like harmless pest. Travellers from foreign countries can sometimes confuse all bugs as being harmful however in this case NOT harmful and were NOT bed bugs. The entire motel was checked over the days of departures and nothing was found during the entire motel inspection. While we understand the presence of a small crawling insect can be unsettling to guests we can assure we take the matter very serious. No previous guests or since have complained with regard to such matters. And we as with all accommodation facilities cannot be expected to refund monies when the booking is completely used.

We are sorry to hear that you did not enjoy your stay.As we are busy at this time of year its not always possible to please every guest with the choice of room. We would benefit from direct to management feedback of your concerns.

We would like to know by direct contact if you have concerns

So glad your happy with us Dennis. Enjoy your stay.

Lovely having you stay with us Nikki. Thank you for taking the time to score our Motel.

Thanks Belinda, old style so no modern lifts but offers old fashioned service. Next time maybe put in request for ground or first floor only and we try to accomodate these requests at booking time.

Thank you Michael, we appreciate you taking the time to let us know you about your stay. We try very hard to ensure all our guests are valued.

Thank you Robert for your favourable review we are so pleased you enjoyed your stay with us and look forward to seeing you or your friends and family in the future.

What a wonderful review Nemr. Thank you from all of us at Sunshine Beach.

Lovely having you stay with us Gaynor.

Thank you for staying with us Debra

Lovely having you stay with us Daniel

Thank you for staying with us Jean-Francois

Great Feedback, thank you for staying with us Juho

Lovely Feedback Marian, thank you for staying with us.

Thank you Gladys, we are so pleased to hear you enjoyed your stay with us recently and look forward to seeing you again

Thank you Jeanne, we are so pleased we met your needs.

Thank you Jennifer, we have recently been upgrading our bathrooms as needed along with other items. A great central location for sure.

Thank you Geoff, we are pleased we met your expectations for your stay.

Lovely having you stay with us Tobias.

Lovely having you stay with us Trevor.

Thank you for taking the time to comment Paul. Will pass these comments on to management.

Lovely having you stay with us John.

We are very sorry to hear that your sleep was disturbed. We do have an after hours number to contact which will contact the on duty manager to ensure your comfort.

Lovely comments Yvonne. Thank you for staying with us.

Thank you Kath, we appreciate you taking the time to let us know your room was satisfactory to your needs

Our office is open normal to business hours mon - sat 9am to 5pm and sunday we are open 9am to 2pm. However we do have an after hours service to assist guests to check in.

Thank you Patrick, we appreciate you taking the time to leave us your review. Depending on children's age I guess some people prefer a closed in space for them. Our property is ideally located for public transport, shops and the beach.

Thank you for taking the time to review us. We are so happy your enjoy your stay and look forward to seeing you next time.

thank you for leaving your review, the building although shows its ageing externally, it is exposed to all the elements including exposure to the closeness to the salty beach. Our maintenance program includes external work as required.