Family Hotel & Spa Desirée, nestled in mountain scenery, offers a peaceful retreat with a rooftop terrace and garden. Guests enjoy practical touches like ski passes, dry cleaning, babysitting, and express check-in. Multilingual staff and free newspapers enhance the stay.
Located in Graechen, Family Hotel & Spa Desirée is in the mountains and near a boardwalk. Golf Club Matterhorn and Matterhorn Museum are two other places to visit that come recommended. Make sure you don't miss outdoor adventures like mountain biking, hiking/biking trails and rock climbing. Visit our Graechen travel guide
Dorrfplatz 462, Graechen, VS, 3925
What's nearby
Hannigalp Ski Area
2 min walk - 0.2 km
Zermatt-Matterhorn Ski Paradise
27 min drive - 24.6 km
Tour Monte Rosa
2 min walk - 0.2 km
Grachen - Hannigalp Cable Car
3 min walk - 0.3 km
Saas-Fee Ski Resort
30 min drive - 24.0 km
Getting around
Grächen LGH Station
2 min walk
Geneva International Airport (GVA)
158 min drive
Restaurants
Restaurant zum See
8 min walk
Hotel Hannigalp
7 min walk
Stafelbar
Gasthaus Morgenrot
30 min drive
Grächerhof
1 min walk
About this property
Family Hotel & Spa Desirée
Hotel in the mountains, remodelled in 2017
Take advantage of a free breakfast buffet, a rooftop terrace and a garden at Family Hotel & Spa Desirée. Skiers and snowboarders can spend time on the slopes at this hotel, which offers ski passes and ski storage. Treat yourself to a sports massage or reflexology at Alpine SPA Lodge, the on-site spa. In addition to dry cleaning/laundry services and a bar, guests can connect to free in-room WiFi.
Other perks include:
Express check-in, babysitting (surcharge) and laundry services
Massage treatment rooms, multilingual staff and free newspapers
A lift, a front desk safe and smoke-free property
Room features
All guest rooms at Family Hotel & Spa Desirée offer comforts, such as air conditioning, in addition to amenities, such as free WiFi and safes.
Check-in start time: 2 PM; check-in end time: 10 PM
Express check-in available
Check-out
Check-out before 10 AM
Special check-in instructions
Guests must contact the property for check-in information
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 10 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are not available.
Payment types at the property
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
A tax is imposed by the city: CHF 3.80 per person, per night for adults; CHF 1.90 per night for guests aged 6-16 years old. This tax does not apply to children under 6 years of age.
Resort fee: CHF 5.00 per person, per night
The resort fee includes:
Additional inclusions
We have included all charges provided to us by the property.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards
We should mention
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Guests under 16 years old are not allowed in the spa
National rating
Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars.
Property is also known as
Matterhorn Valley Hotel Desirée Graechen
Matterhorn Valley Hotel Desirée
Matterhorn Valley Desirée Graechen
Matterhorn Valley Desirée
Family Hotel Desirée Graechen
Family Hotel Desirée
Family Desirée Graechen
Family & Spa Desiree Graechen
Family Hotel & Spa Desirée Hotel
Family Hotel & Spa Desirée Graechen
Family Hotel & Spa Desirée Hotel Graechen
Frequently asked questions
Is Family Hotel & Spa Desirée pet-friendly?
No, pets are not allowed at this property.
How much is parking at Family Hotel & Spa Desirée?
Family Hotel & Spa Desirée doesn't offer parking.
What time is check-in at Family Hotel & Spa Desirée?
Check-in start time: 2 PM; check-in end time: 10 PM.
What time is check-out at Family Hotel & Spa Desirée?
Checkout is at 10 AM.
Where is Family Hotel & Spa Desirée located?
Situated in the mountains, this hotel is 11.8 mi (18.9 km) from Golf Club Matterhorn. Grächen LGH Station is only a 2-minute walk.
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Reviews
Family Hotel & Spa Desirée Reviews
9.2
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.8
Cleanliness
9.0
Location
9.4
Staff & service
8.8
Property conditions & facilities
Rating 10 - Excellent. 10 out of 18 reviews
10 - Excellent
10
Rating 8 - Good. 8 out of 18 reviews
8 - Good
8
Rating 6 - Okay. 0 out of 18 reviews
6 - Okay
0
Rating 4 - Poor. 0 out of 18 reviews
4 - Poor
0
Rating 2 - Terrible. 0 out of 18 reviews
2 - Terrible
0
Reviews
8/10 Good
Adele
21 Jan 2019
Liked: Cleanliness, staff & service, room comfort
Nice family hotel win Grachen with mountain views!
Great size rooms since it seems they have family rooms only (so you can stay 3-4 people to a room since each room has a couch that pulls out into an extra bed), a really nice spa, good service, amazing views of the mountains from all the rooms which is nice to go to bed/wake up to. The breakfast was ok, and the spa closed earlier than it said on their website (sometimes it closes at 9.30pm), but overall a very nice experience. Also the rooms have carpet floors which I'm not a fan of personally, and no sink in the toilet (since it's a family room the sink is outside, inside the bathroom is a toilet and a shower), but these were minor things for me.
Zwar nur 1 Nacht da, aber vollstens zufrieden. Sauber, tolles urchiges Ambiente, sehr delikates Essen, Frühstücks Buffet super und zu guter letzt einen sehr sehr netten überaus freundliches Personal. Ein Familien Betrieb die sich um die Gäste kümmern.
Das Hotel ist zu 100% zu empfehlen. Gerne wieder😉
Wir sind zum vierten mal in Grächen. Schöner können Ferien nicht sein. Tolles Wandergebiet. Super Gastfreundschaft. Hotel Desirée ist auf jeden Fall zu empfehlen. Gutes Preis - Leistungsverhältnis. Sehr nettes Personal, alles sauber und super Lage.
Ein familiengeführtes Hotel das unbedingt zu empfehlen ist. Die Gastfreundschaft ist unschlagbar. Die Zimmer sind sehr gross (Doppelzimmer). Die Wellness-Anlage ist klein aber schön, persönlich und sauber (Dampfbad, Sauna, Solarium). Das hoteleigene Restaurant ist ausgezeichnet. Die Lage ist perfekt (mitten im Dorf nur ein paar Minuten von der Gondelbahn entfernt). Wir werden auf jeden Fall wieder in dieses Hotel gehen.
Wonderful hotel. Nice quite spacious rooms and close to ski lift. Very quiet. Hotel owner takes care of check-in. Very helpful and friendly. Will visit again! :)
We loved this hotel! Our rooms were beautiful and comfortable and had amazing views. They were extremely clean and well maintained and had special touches like tea/coffee . The owner and staff were very welcoming, friendly, knowledgeable of the area, and so helpful. They cared for our every need so well, like we were family. There breakfast buffet was amazing and the dinners in their restaurant top notch. I cannot find enough words to express how much we loved this hotel and enjoyed our stay there. It was also close walking distance to the bus, hikes, stores, restaurants and activities for children such as a playground and miniature golf.