Graft Holidays

I had stayed in a Social Hub in Madrid and found it to be an excellent alternative to main stream hotels. The one in Amsterdam was not the case. The location for this hotel is not very good. We were assigned a handicap accessible room without requiring nor requesting one. They did change our room but unfortunately the air conditioning in that room did not work. When I enquired at the desk I was told that none of the rooms had air conditioning because it was illegal in Europe to have AC. This is of course false. The rooms were climate controlled except our room was about 25-28 degrees even though the thermostat was set to 18. They said they would send someone but never did. We survived by opening the window and luckily the fall weather kept the room comfortable for sleeping. We did not spend any daytime hours in the room. Overall, for the money we paid, we could have had a much better hotel room, closer to the city centre and in a safer, more friendlier area. I do not recommend staying at this location.

Overnight business stay, friendly staff, clean and comfortable room with a nice big bed. Nice restaurant area for meeting colleagues

The entire experience at The Toren was exceptional. The hotel was cozy, comfortable and located in a great area close to restaurants, museums, shopping and the central train station. Breakfast food selections tasty and filling. All interactions with the hotel team members were pleasant and helpful.

The property and the room were very clean but I wished they disclosed