2/10 很差
Shiva (Cave Creek)
家人同遊
2025 年 7 月 21 日
不滿：整潔度、職員與服務、設施服務和住宿狀況
My family and I were very disappointed with the room. It was very dirty. From the stained furniture to the filthy carpet. The smell in the room was very unpleasant. We had to keep the air blasting to cover up the odor. The bathroom had very evident mold on the ceiling. It was black. The only positive was that the bedding was clean. We were all uncomfortable the entire time due to the unsanitary conditions. Thankfully we only stayed one night. The restaurant had a broken window on the outside with glass all over the ground and grassy area. It appeared that it had been left like that for some time. It is a hazard and danger for a child/dog. The pool area looked very unkept and dirty. The jacuzzi was discolored. The electrical box outside the pool was broken and hanging open. That cannot be safe. They really need to clean up the property. My husband called front desk and complained about the condition of the room and they told us that we could leave and go somewhere else if we didn’t like it. We really should have but we were too tired and just decided to stick it out for the night. We left first thing in the morning. I do not recommend. It was not cheap to stay at this hotel either. I can guarantee a motel on the side of the road would be cleaner and half the price. I do not recommend this property.
Shiva
於 2025 年 7 月住了 1 晚