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格蘭維爾 - 北赫希梅斯特套房酒店的評價

2.5 out of 5
格蘭維爾 - 北赫希梅斯特套房酒店
105 Kelley Ct, Grantville, PA

評價

8.4

很好

10 分評分，優異；1002 則評價中有 475 則" "
8 分評分，不錯；1002 則評價中有 314 則" "
6 分評分，一般；1002 則評價中有 133 則" "
4 分評分，欠佳；1002 則評價中有 42 則" "
2 分評分，很差；1002 則評價中有 38 則" "

8.2/10 

整潔度

8.8/10 

職員與服務

8.4/10 

設施服務

8.0/10 

住宿狀況

8.2/10 

環保程度

評價

10/10 優異

Stanley

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 4 月住了 1 晚
GM 於 2024年5月5日的回應
Dear Stanley, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback.Thank you again for sharing your experience, and we hope to see you here again.Sincerely,Luka KovichGMMainStay Suites

6/10 一般

Chandra

不滿：整潔度和住宿狀況
於 2024 年 4 月住了 1 晚
GM 於 2024年5月3日的回應
Dear Chandra,Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.Your feedback is important to us and we appreciate it. Generally all comments are used for us to make improvements in the future so we can provide all of our guest with expected service. We hope to see you again soon!Sincerely,Luka KovichGMMainStay Suites

8/10 不錯

Catherine

家人同遊, 親子同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
good place for family just wish they have a little more variety for breakfast.
於 2024 年 4 月住了 3 晚
GM 於 2024年4月29日的回應
Dear Catherine,Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.Your feedback is important to us and we appreciate it. Generally all comments are used for us to make improvements in the future so we can provide all of our guest with expected service. We hope to see you again soon!Sincerely,Luka KovichGMMainStay Suites

6/10 一般

Kelly

讚好：職員與服務
於 2024 年 4 月住了 1 晚
GM 於 2024年4月29日的回應
Dear Kelly,Thank you for taking the time to complete our online survey regarding your recent stay at MainStay Suites Grantville - Hershey North. Your feedback is appreciated and important to us. Generally we use it to make improvements in the future with a goal to provide enjoyable experience for all of our guests. We hope to see you again soon. Sincerely, Luka KovichGMMainStay Suites

10/10 優異

Edit

讚好：整潔度、職員與服務和住宿狀況
Perfect for an overnight trip. Clean, simple, with a full Kitchen in the room and free breakfast in the dining room. No complaints!
於 2024 年 4 月住了 1 晚
GM 於 2024年4月29日的回應
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback.Thank you again for sharing your experience, and we hope to see you here again.Sincerely,Luka KovichGMMainStay Suites

10/10 優異

Dana

家人同遊
Overall a pleasant place to stay!
於 2024 年 4 月住了 1 晚
Luka 於 2024年4月23日的回應
Dear Dana, Thank you for taking the time to complete our online survey regarding your recent stay at MainStay Suites Grantville - Hershey North. Your feedback about your recent stay is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. We hope to see you again soon. Sincerely,Luka KovichGMMainStay Suites Grantville - Hershey North

8/10 不錯

Estera

讚好：整潔度、職員與服務和住宿狀況
Good experience, the only thing is on the pictures it shows a pool slide but that is no longer available unfortunately.
於 2024 年 4 月住了 1 晚
Luka Kovich 於 2024年4月16日的回應
Dear Estera, Thank you for taking the time to complete our online survey regarding your recent stay at MainStay Suites Grantville - Hershey North. Your feedback about your recent stay is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. We hope to see you again soon. Sincerely, Luka KovichGMMainStay Suites Grantville - Hershey North

10/10 優異

Chris

讚好：整潔度、設施服務和住宿狀況
Chris was amazing at the front desk. We won’t stay anywhere else !
於 2024 年 3 月住了 2 晚
GM 於 2024年4月10日的回應
Dear Chris, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.We very much appreciate and value your feedback and will share it with our team. Thank you again for sharing your experience and we hope to see you here again..Sincerely,Luka KovichGMMainStay Suites

4/10 欠佳

Brian

於 2024 年 4 月住了 3 晚
GM 於 2024年4月29日的回應
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. I would like to apologize for not meeting your expectations while staying at our hotel. We will use your feedback to make improvements in the future and hope that you will consider staying with us again so that we can have another chance to provide you with a better experience.Sincerely,Luka KovichGMMainStay Suites

2/10 很差

Mathew

於 2024 年 4 月住了 1 晚
GM 於 2024年4月26日的回應
No comment! We were aware of your situation.

10/10 優異

Jennifer

家人同遊
讚好：整潔度、職員與服務和住宿狀況
Muy amable el personal la habitación muy cómoda y espaciosa.
於 2024 年 3 月住了 1 晚
GM 於 2024年3月31日的回應
Estimado __,Gracias por tomarse el tiempo de completar nuestra encuesta en línea sobre su reciente estadía en nuestro hotel.Apreciamos y valoramos mucho sus comentarios y los compartiremos con nuestro equipo. Las respuestas de su encuesta servirán de estímulo para todo nuestro personal mientras nos esforzamos por mejorar continuamente la calidad de nuestros servicios para brindar una experiencia excepcional a nuestros huéspedes. Siempre es un placer recibir comentarios positivos.Gracias nuevamente por compartir tu experiencia y esperamos verte por aquí nuevamente.Atentamente,Luka KovichGMSuites MainStay

10/10 優異

Leslie

親子同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Kid friendly
於 2024 年 3 月住了 1 晚
GM 於 2024年3月28日的回應
Dear Leslie,Thank you for your niec feedback. We really appreciate it and hope to see you here again.Regards,Luka Kovich, GM

8/10 不錯

Mark

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 3 月住了 1 晚
GM 於 2024年3月16日的回應
Dear Mark,Thank you for your feedback, we appreciate it and hope to see you back here again.Regards,Luka Kovich, GM

10/10 優異

cheryl

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
A very nice hotel with added amenities such as a kitchen, seating area and big bedroom. We shall stay there again.
於 2024 年 3 月住了 1 晚
GM 於 2024年3月7日的回應
Der Cheryl,Thank you for your nice feedback, we appreciate it and hope to see you here again.Regards,Luka Kovich, GM

10/10 優異

Katie

親子同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
The gentleman at the front desk was very helpful and friendly.
於 2024 年 3 月住了 1 晚
GM 於 2024年3月7日的回應
Der Katie,Thank you for your nice feedback, we appreciate it and hope to see you here again.Regards,Luka Kovich, GM

10/10 優異

Prudhvi

讚好：設施服務
Good
於 2024 年 2 月住了 1 晚
Luka 於 2024年3月1日的回應
Dear Prudhvi,Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take great pride in MainStay Suites Grantville - Hershey North and the services we provide for our valued guest. We are so glad you enjoyed your stay.We look forward to providing you with wonderful accommodations and experiences each time you are in town.Kind regards,Luka KovichGMMainStay Suites Grantville - Hershey North

4/10 欠佳

Sierra

讚好：整潔度
不滿：住宿狀況
於 2024 年 2 月住了 1 晚
GM 於 2024年2月21日的回應
Dear Sierra,appologies for not meeting your expectactions. We are always trying to provide our guest with good service and comfortable stay. Maybe we'll get a chance to host you here again.Sincerely,Luka Kovich, GM

8/10 不錯

Lance

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 2 月住了 2 晚
GM 於 2024年2月14日的回應
Dear Lance,Your feedback is important to us and we appreciate it. Generally all comments are used for us to make improvements in the future so we can provide all of our guest with expected service. We hope to see you again soon!Sincerely,Luka KovichGMMainStay Suites

2/10 很差

Moises

不滿：整潔度、職員與服務和住宿狀況
於 2024 年 2 月住了 3 晚
GM 於 2024年2月14日的回應
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. I would like to apologize for not meeting your expectations while staying at our hotel.I hope that you will consider staying with us again so that we can have another chance to provide you with a better experience.Sincerely,Luka KovichGMMainStay Suites

8/10 不錯

nicole

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Beautiful suite
於 2024 年 2 月住了 2 晚
GM 於 2024年2月12日的回應
Dear Nicole,Your feedback is important to us and we appreciate it. Generally all comments are used for us to make improvements in the future so we can provide all of our guest with expected service. We hope to see you again soon!Sincerely,Luka KovichGMMainStay Suites

6/10 一般

Joel

家人同遊
讚好：整潔度和職員與服務
The heater in the room fan didn't work.
於 2024 年 1 月住了 2 晚
GM 於 2024年2月2日的回應
Dear Joel,thank you for your feedback and sorry for your inconvenience with a room heater. Wewill use your feedback to make improvements in the future.We hope to have a chance to host you here again.Sincerely,Luka Kovich, GM

10/10 優異

Khalifah (Elkridge)

讚好：整潔度、職員與服務和住宿狀況
Great stay! I absolutely loved the floors. Beds were comfy and staff was friendly!
於 2023 年 12 月住了 2 晚
GM 於 2024年2月2日的回應
Dear Khalifah,Thank you for your feedback, we appreciate it and hope to have a chance to host you here again.Sincerely,Luka Kovich, GM

10/10 優異

Kenya

讚好：整潔度、設施服務和住宿狀況
The kids had an amazing time!
於 2024 年 1 月住了 1 晚
GM 於 2024年1月29日的回應
Dear Kenya,Thank you for taking the time to complete our online survey regarding your recent stay at MainStay Suites Grantville - Hershey North. Your feedback is appreciated and important to us. Generally we use it to make improvements in the future with a goal to provide enjoyable experience for all of our guests. We hope to see you again soon. Sincerely, Luka KovichGMMainStay Suites

10/10 優異

Bill

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Great place, affordable and close to Hershey park
於 2024 年 1 月住了 1 晚
GM 於 2024年1月18日的回應
Dear Bill,We appreciate your feedback and hope to see you here again.Thank you,Luka Kovich, GM

6/10 一般

TIMOTHY

多人同遊
讚好：職員與服務和客房舒適度
Scales
We stay at this location at least 3 times or more a year. Our son live close by. The interior curtain in our room were stained terribly and should have be changed. Overall we love this hotel and location. This is the first negative review I have given.
於 2024 年 1 月住了 2 晚
GM 於 2024年1月15日的回應
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for not meeting your expectations while staying at our hotel. We will use your feedback to make improvements in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a better experience.Sincerely,Luka KovichGMMainStay Suites

10/10 優異

Fernando

於 2024 年 1 月住了 1 晚
GM 於 2024年1月9日的回應
Dear Fernando, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback.Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.Sincerely,Luka KovichGMMainStay Suites

8/10 不錯

John

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Will Be Back
Nice hotel with a water slide and indoor pool - nice for kiddos ages 8-12. Rooms have kitchenettes that are decent. Some features are a little outdated, and the breakfast is very basic. Very good value for the price.
於 2023 年 12 月住了 1 晚
GM 於 2024年1月7日的回應
Dear John,Thank you for your feedback, we really appreciate it and hope to see you here again.Regards,Luka Kovich, GM

8/10 不錯

Erica

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
於 2023 年 12 月住了 2 晚
GM 於 2024年2月2日的回應
Dear Erica,thank you for your feedback. Generally we use it to make improvements in the future so we can provide an expected service for all of our guests.We hope to have a chance to host you here again.Sincerely,Luka Kovich, GM

10/10 優異

Mudit

讚好：整潔度、職員與服務和住宿狀況
於 2023 年 12 月住了 1 晚
GM 於 2024年1月7日的回應
Dear Mudit,Thank you for your nice feedback, we really appreciate it and hope to see you here again.Regards,Luka Kovich, GM

8/10 不錯

Brenda

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Family friendly
We came on a family trip and had 3 kids included in this trip. The waterslide in the pool was a huge hit. They had a great time. The breakfast is a small selection but for our family it was perfect. The only con we had was the Wi-Fi was super slow and sometimes was so slow that we couldn’t use it. I definitely don’t recommend for someone who needs access to the internal. Overall, the experience was really great for a family vacation!
於 2023 年 12 月住了 3 晚
GM 於 2023年12月30日的回應
Dear Brenda,Thank you for your feedback and we hope to see you here again. Happy New Year.Sincerely,Luka Kovich, GM

8/10 不錯

Claudine

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 12 月住了 1 晚
GM 於 2024年2月2日的回應
Dear Claudine,Thank you for your feedback, we appreciate it and hope to have a chance to host you here again.Sincerely,Luka Kovich, GM

2/10 很差

Brandon

家人同遊, 親子同遊
不滿：整潔度、職員與服務、設施服務和住宿狀況
Will never book a stay for this place again i wouldnt recommend anyone else does either
於 2023 年 12 月住了 2 晚
GM 於 2023年12月30日的回應
Thank you for your feedback. It would be helpful to see more details about your reservation.Sincerely,Luka Kovich, GM

8/10 不錯

Rebecca

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
I spent three nights here around Christmas time. I was looking for a place to host a small family get together because my mother couldn't travel to anyone's house but her place was not appropriate. I had an accessible room with two queen beds. It didn't have the coffee table pictured on the website, probably because it would have interfered with wheelchair or scooter access. The accessible bathroom was very helpful for my mother. It's a good thing she wasn't staying there, because I don't think she could have gotten her wheelchair to the side of either bed. The cupboards were too high for me, an able-bodied 5 ft 1 individual. The beds were comfortable, but we brought our own pillows. The square pillows provided by the hotel are bizarre. Other reviews complained about the towels but they seemed fine to me. The staff were friendly and helpful. I needed help with two items and both were resolved promptly. Breakfast options were pancakes, breakfast sandwiches, or yogurt, with juice and coffee. No cereal and no omelet station. There was fresh fruit. Kids loved watching the pancakes come out of the machines. Adults really missed the omelet station. For other meals, the kitchenette had the basics. You could also borrow a Crock-Pot or blender if you needed it. The refrigerator is larger than a dorm fridge, but not full size. The room had very few electrical outlets. I would stay there again.
於 2023 年 12 月住了 1 晚
GM 於 2023年12月30日的回應
Thank you for your feedback, we appreciate it and use it to make improvements in the future.We hope to host you here again.Regards,Luka Kovich, GM

10/10 優異

Samuel

親子同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
於 2023 年 12 月住了 1 晚
GM 於 2023年12月22日的回應
Dear Samuel,Thank you for your nice feedback. We appreciate it and hope to host you here again.Happy holidays :)Luka Kovich, GM

10/10 優異

John

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 12 月住了 2 晚
GM 於 2023年12月20日的回應
Dear John,Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.Your nice feedback is appreciated and encouraging. We hope to see you again soon!Sincerely,Luka KovichGMMainStay Suites

6/10 一般

Christina A.

家人同遊
讚好：整潔度、設施服務和住宿狀況
不滿：職員與服務
When we first arrived the salesclerk was courteous. The room itself needs updated. The toilet was stained and had some flushing issues. The room was very spacious. The beds were EXTREMELY soft. When sleeping (queen bed—2people) we both sunk to a crevice in the middle. Breakfast was VERY lacking. Self made pancakes, yogurt apples, oranges and jimmy dean sandwiches were the only things offered. We did NOT care for any of the food. When we asked staff to help with making pancakes/questions about food staff was very short & almost rude. There is a game room with affordable options which was nice. A Sheetz across the street was convenient.
於 2023 年 12 月住了 2 晚
GM 於 2023年12月20日的回應
Dear Christina,Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.Your feedback is important to us and all comments are used for us to make improvements in the future. We hope to see you again soon!Sincerely,Luka KovichGMMainStay Suites

10/10 優異

vawni

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
We went for my daughter's 2nd birthday weekend and all of my littles loved it there! The staff was very friendly and they had a decent breakfast selection. My kids loved the pool and the fact there was a waterslide. Plus there's a gameroom with a basketball court. After we checked out as we were loading my the kids all decided this is where they want to spend their birthday weekends. We loved how family friendly it was there
於 2023 年 12 月住了 2 晚
GM 於 2023年12月17日的回應
Dear Vawni,Thank you for your nice feedback. We appreciate it and hope to see you here again. Happy Holidays to you and your family.Regards,Luka Kovich, GM

6/10 一般

JOHN

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
The hotel was located close to all the places we were going to. Got stuck on the first floor and had the family from hell above us. Stomping and jumping late into the night and first thing on the morning. Never had a chance to relax and get some rest.
於 2023 年 12 月住了 1 晚
GM 於 2023年12月11日的回應
Dear John,Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for not meeting your expectations while staying at our hotel. We will use your feedback to make improvements in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a better experience.Sincerely,Luka KovichGMMainStay Suites

2/10 很差

Lynn Marie

於 2023 年 12 月住了 1 晚
GM 於 2023年12月11日的回應
Hello and thank you for your feedback. Unfortunately we could not verify your emergency that you stated and we would have no problem canceling it if some kind of verfication would be provided in a constructive manner.Also, it is important to mention that Expedia is your booking agent and your reservation had NO CANCEL and PRE-PAYMENT REQUIRED policy attached to it.Sincerely,Luka KovichGMMainStay Suites

8/10 不錯

Christina

多人同遊
讚好：整潔度、住宿狀況和客房舒適度
於 2023 年 12 月住了 2 晚
GM 於 2023年12月11日的回應
Dear Christina,Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.Your feedback is important to us and all comments are used for us to make improvements in the future. We hope to see you again soon!Sincerely,Luka KovichGMMainStay Suites

6/10 一般

Connie

家人同遊
讚好：整潔度、職員與服務和客房舒適度
Disappointed this time
We have always loved the Mainstay in Grantville PA until this trip. I understand why the mini golf was replaced but now we have to spend more money for our kids to play the arcade games. Also, the breakfast used to be good but it’s ok at best now. Also, we had asked for adjoining rooms and when I called to confirm on the day we were arriving, I was told that we will have adjoining rooms but when we checked in we did not have them. Although, the staff was friendly and helpful and our room was clean I felt the amenities we were used to were gone. We were very disappointed because we try to visit a few times a year and almost always stay at the Mainstay. My husband said it’s time to find somewhere new.
於 2023 年 12 月住了 2 晚
GM 於 2023年12月11日的回應
Dear Connie,Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for not meeting your expectations while staying at our hotel. We will use your feedback to make improvements in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a better experience.Sincerely,Luka KovichGMMainStay Suites

8/10 不錯

Patricia

讚好：整潔度、職員與服務、設施服務和住宿狀況
It was a short but pleasant stay
於 2023 年 11 月住了 1 晚
Luka 於 2023年11月28日的回應
Dear Patricia,Thank you for taking the time to complete our online survey regarding your recent stay at MainStay Suites Grantville - Hershey North.We sincerely appreciate and value your feedback as a guest of our hotel. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback.Your loyalty is important to us. Please visit us again soon!Sincerely,Luka KovichGMMainStay Suites Grantville - Hershey North

8/10 不錯

Scott

家人同遊, 親子同遊, 伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
I loved the hotel, staff and the price. There is a great pizza place I right next door and a convenience store across the street. Perfect. The breakfast choices were a little sparse but good quality.
於 2023 年 11 月住了 1 晚
Luka 於 2023年11月28日的回應
Dear Scott,Thank you for taking the time to complete our online survey regarding your recent stay at MainStay Suites Grantville - Hershey North.We sincerely appreciate and value your feedback as a guest of our hotel. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback.Your loyalty is important to us. Please visit us again soon!Sincerely,Luka KovichGMMainStay Suites Grantville - Hershey North

10/10 優異

James

讚好：整潔度和住宿狀況
Convenient location and nice property
於 2023 年 11 月住了 1 晚
GM 於 2023年11月23日的回應
Dear James,Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.Your feedback is important to us and all comments are used for us to make improvements in the future. We hope to see you again soon!Sincerely,Luka KovichGMMainStay Suites

10/10 優異

LUIS (SIMPSONVILLE)

家人同遊, 伴侶同遊
Very quiet during off-season.
於 2023 年 11 月住了 1 晚
Luka 於 2023年11月21日的回應
Dear Luis,Thank you for taking the time to complete our online survey regarding your recent stay at MainStay Suites Grantville - Hershey North.We sincerely appreciate and value your feedback as a guest of our hotel. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback.Your loyalty is important to us. Please visit us again soon!Sincerely,Luka KovichGMMainStay Suites Grantville - Hershey North

8/10 不錯

Regenea

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Spacious rooms. Clean bathroom.
Luka 於 2023年11月21日的回應
Dear Regenea,Thank you for taking the time to complete our online survey regarding your recent stay at MainStay Suites Grantville - Hershey North.We sincerely appreciate and value your feedback as a guest of our hotel. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback.Your loyalty is important to us. Please visit us again soon!Sincerely,Luka KovichGMMainStay Suites Grantville - Hershey North

10/10 優異

Karim

於 2023 年 11 月住了 3 晚
GM 於 2023年12月11日的回應
Dear Karim, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback.Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.Sincerely,Luka KovichGMMainStay Suites

10/10 優異

Samantha

親子同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Our room was clean and spacious, check in was easy, staff members were friendly. Our daughter loved the slide at the pool. Hotel has a game room, though we didn’t have a chance to see it. I’m picky when it it comes to hotels, but we would stay here again. Breakfast is basically pancakes and juice, or yogurt. (I don’t pick hotels on breakfast quality though) and check out is at noon which was a nice touch.
於 2023 年 11 月住了 1 晚
GM 於 2023年11月13日的回應
Dear Samantha,Thank you for your feedback, we appreciate it and hope to see you here again.Regards,Luka Kovich, GM

6/10 一般

Stacey

家人同遊
讚好：整潔度和職員與服務
不滿：客房舒適度
Child’s activities were great. Good pool and great game room. Breakfast was subpar but clean. Not able to accommodate request for a double bed.
於 2023 年 11 月住了 2 晚
GM 於 2023年11月12日的回應
Thank you for your feedback.Regards,Luka Kovich. GM

8/10 不錯

Nicole

讚好：整潔度、職員與服務和住宿狀況
Very clean!
於 2023 年 11 月住了 1 晚
Luka 於 2023年11月6日的回應
Dear Nicole,Thank you for taking the time to complete our online survey regarding your recent stay at MainStay Suites Grantville - Hershey North.We sincerely appreciate and value your feedback as a guest of our hotel. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback.Your loyalty is important to us. Please visit us again soon!Sincerely,Luka KovichGMMainStay Suites Grantville - Hershey North