Dear Wan Man, Thank you for choosing Charisma Suites for your vacation and for awarding us this five- star rating.We are delighted to know that you had an exceptional experience during your stay.Your satisfaction is our top priority and we look forward to welcoming you back to our hotel.With kind regards, Fotini GiannopoulouHotel Manager
10/10 優異
Chung Yat Walter
伴侶同遊
2023年4月13日
讚好:整潔度、職員與服務、設施服務和住宿狀況
完美的酒店, 工作人員十分有善, 可以在房中游泳池觀賞完美的日落.酒店服務一流
Chung Yat Walter
於 2023 年 4 月住了 3 晚
Fotini Giannopoulou-Hotel Manager 於 2023年4月16日的回應
Dear Guests, Thank you for choosing Charisma Suites for your vacationn and took the time to write us this 5 star review.We are glad to know that you enjoyed your stay with us and we will continue to work hard to give our guests the best possible experience.We are looking forward to welcoming you again in our property.With kind regards, Fotini Giannopoulou
10/10 優異
真實旅客
2019年10月25日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
真實旅客
於 2019 年 10 月住了 3 晚
10/10 優異
真實旅客
伴侶同遊
2019年10月1日
讚好:整潔度、職員與服務、設施服務和住宿狀況
The location is good, I can walk to main street in 5 minutes. An excellent sunset view from my balcony. Breakfast served everyday and champagne party at night. Great!
真實旅客
於 2019 年 9 月住了 2 晚
Charisma Suites Team 於 2019年10月21日的回應
Dear Sir/Madam, we are delighted to read that you had a great stay with us and you enjoyed the location! We truly wish that we will have the opportunity to welcome you once more at Charisma Suites!
10/10 優異
Ja
多人同遊
2019年9月15日
讚好:整潔度、職員與服務、設施服務和住宿狀況
非常棒的地方,強力推薦。
唯一缺點洗澡水較小
Ja
於 2019 年 9 月住了 1 晚
Charisma Suites Team 於 2019年9月30日的回應
Dear Ja, We wish to thank you for taking the time to share your experience. Nonetheless, we would be more really happy to have you here with us once again and alter this minor negative experience into the greatest!
10/10 優異
Man Lai
2019年6月7日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Highly highly recommend this hotel!!! The best hotel we never stay!!!! Amazing view, nice staff (Arturo & Lea), good service and good food!!!! Our room can see the stunning sunset, everything just perfect!!! We had a fantastic memory there.
Man Lai
於 2019 年 6 月住了 3 晚
Charisma Suites Team 於 2019年6月16日的回應
Dear Man Lai, Thank you for your positive feedback. We love to read about our great staff and services. We really appreciate it and we are looking forward to seeing you soon! Warm regards,
10/10 優異
真實旅客
2019年4月11日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Excellence hotel!
Amazing hotel with amazing view!
Staff are so helpful, delicious breakfast!
Definitely will stay here again
真實旅客
於 2019 年 4 月住了 2 晚
Charisma Suites Team 於 2019年4月12日的回應
Dear guests,
Thank you for your review and your kind words! Really glad you had such a wonderful experience with us.
Looking forward to welcome you again!
10/10 優異
SHIN-YUN
2018年4月5日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Amazing hotel!!
Really amazing place,If could,I will back to here.It was a good place to view sunset,and nearly the oia down,and you can shopping.And walk 10 minutes to bus station to Fira.No matter service and place,it really great!
SHIN-YUN
Charisma Suites Team 於 2018年5月5日的回應
Dear guests,
We are delighted to read you had such a beautiful stay here at Charisma Suites and would like to thank you for your review.
Looking forward to see you again!
Warm Regards,
Hands down this hotel is AMAZING! The staff was accommodating and friendly. They went above and beyond when my husband and I almost got stuck in another island but they made it happen for us! The views, food, service is something you need to experience to appreciate the review and believe it. My first time in Greece and I know where we will be staying ! Thank you guys for making this trip memorable ❤️
Michelle
於 2024 年 3 月住了 6 晚
10/10 優異
Israel
伴侶同遊
2024年3月27日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Amazing place, it has all you see in pictures... and the service from the staff very very very good! They bring me an arrival kit.
Israel
於 2024 年 3 月住了 2 晚
10/10 優異
Po Ki (Hong Kong)
家人同遊
2024年3月27日
讚好:整潔度、職員與服務、設施服務和住宿狀況
The view of the property is absolutely beautiful. All staff are helpful and nice.
The one comment is that if they can add some new communication app contact (e.g. whatsapp) to communicate before and during the stay will be much better.
Po Ki
於 2024 年 3 月住了 1 晚
10/10 優異
Carina
2023年11月2日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Carina
於 2023 年 10 月住了 1 晚
8/10 不錯
Stephany
伴侶同遊
2023年10月28日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Exceptional facilities, great location and friendly staff. The breakfast however was later than scheduled. Not a big deal for most of our stay. However, on our last day, we scheduled early departure breakfast and luggage pick up at 5:45pm. After 5:55 am we decided to leave without breakfast and carry our own luggage. Other than that, our experience was great!
Stephany
於 2023 年 10 月住了 3 晚
Fotini Moustaka - Hotel Manager 於 2023年11月4日的回應
Dear Mrs. Stephany,We would like to thank you for your kind review and for taking the time to share your experience with us.We sincerely apologize for any inexpediencies that had to do with your breakfast during your time here.We take very seriously our Guests' comments as we always opt to improve ourselves, thus, we reallyappreciate the fact that you brought the matter to our attention now. The above mentioned, we really hopeto welcome you back to Charisma in the future, reassuring you that next time your stay with us will be a flawless one!'Best Regards,Fotini MoustakaHotel Manager
10/10 優異
jean
伴侶同遊
2023年10月28日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Beautiful property. Perfect location for sunset view. Hotel manager & staffs are friendly. Room is clean and spacious. Breakfast needs a little improvement.
jean
於 2023 年 10 月住了 1 晚
Fotini Moustaka - Hotel Manager 於 2023年11月3日的回應
Dear Mr. Jean,We would like to thank you for your review and valuable feedback.We are glad you had a beautiful stay with us truly hoping that next time againabsolutely evarything will be to your likingBest Regards,Fotini MoustakaHotel Manager
10/10 優異
Jericho
伴侶同遊
2023年10月21日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Great staff, unbelievable views, comfortable stay.
Jericho
於 2023 年 10 月住了 4 晚
Fotini Moustaka - Hotel Manager 於 2023年11月3日的回應
Dear Mr. Jericho,Thank you for your nice comments, that are so pleasant to read.We do hope for the privilege of meeting you once again back to Charisma!''Best Regards,Fotini MoustakaHotel Manager
10/10 優異
Warren
伴侶同遊
2023年10月15日
讚好:整潔度、職員與服務、設施服務和住宿狀況
This was a great place to stay! The staff is first class and friendly, and the views are the best!
Warren
於 2023 年 10 月住了 2 晚
Fotini Moustaka - Hotel Manager 於 2023年11月3日的回應
Dear Mr. Warren,Thank you very much for your kind review. We are always pleased to know that our Guests leave our premiseswith the best of impressions. We look forward to welcomg you back to Charisma in the future!''Best Regards,Fotini MoustakaHotel Manager
10/10 優異
Parker
伴侶同遊
2023年10月8日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Charisma suites is the place to go if looking to stay in Oia. While it is separated a bit from the main city area, you are a quick 5 minute walk to all shopping points and main points of interest (churches/ castle/ dining/ ect). It almost was preferred between my wife and I as we could experiance Oia and separate from the commotion as the sun begins to set and the town packs up with tourists/ cruise liner members. The view of the sunset from our private patio was the best view we have seen on Santorini. Staff members were increadibly polite and professional. Though pricey- it all was well worth it.
Parker
於 2023 年 10 月住了 3 晚
Fotini Moustaka - Hotel Manager 於 2023年10月11日的回應
Dear Mr. Parker,Greetings from Charisma Suites!We would like to thank you for your kind words, thrilled that you have enjoyed to the maximum your stay with us!It is indeed our first goal to offer our Guests, experiences they cannot forget, like the unique sunset of Santorini you got to watch from our premises.The above mentioned, we take pride in learning that our staff was able once more to achieve that goal and to win you over with their service.Once again, we would like to thank you for choosing Charisma, really hoping to welcome you back to our hotel in the future!!!''Fotini MoustakaHotel Manager
2/10 很差
Mario
伴侶同遊
2023年9月22日
讚好:整潔度
不滿:職員與服務、設施服務和住宿狀況
Pague casi 500 euros por una habitación que tenía vista a una calle de tierra llena de basura.
Mario
於 2023 年 9 月住了 1 晚
10/10 優異
Matheus
2023年9月18日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Matheus
於 2023 年 9 月住了 2 晚
Fotini Giannopoulou-Hotel Manager 於 2023年9月19日的回應
Dear Matheus, Thank you for choosing Charisma Suites for your vacation and for taking the time to give us this ecxellent rating.We are thrilled to know that you enjoyed our hotel's amenities and we looking forward to welcoming you again in our hotel.With kind regards, Fotini GiannopoulouHotel Manager
10/10 優異
Tyrone (Olney)
伴侶同遊
2023年9月15日
讚好:整潔度、職員與服務、設施服務和住宿狀況
The hotel staff were friendly an very helpful. If anything was needed, they were prompt in delivering. They even set me up with a wonderful tour guide named Ted for a private vineyard excursion. The food at the property was excellent. This is the best hotel for sunset views in Oia.
Tyrone
於 2023 年 8 月住了 3 晚
Fotini Giannopoulou-Hotel Manager 於 2023年9月17日的回應
Dear Tyrone, Thank you for choosing Charisma Suites for your vacation and for taking the time to give us this excellent rating.We are thrilled to hear that you enjoyed our service, the breathtaking view, and the delicious food during your stay.It was our pleasure to make your experience memorable and, we look forward to welcoming you back in the future.With kind regards, Fotini GiannopoulouHotel Manager
10/10 優異
Vimal
2023年9月5日
Vimal
於 2023 年 8 月住了 3 晚
10/10 優異
Shannon
伴侶同遊
2023年8月31日
讚好:整潔度、職員與服務、設施服務和住宿狀況
The most beautiful resort we stayed at. Room was immaculate and the staff was excellent. Very close to shops and restaurants but far enough for seclusion.
Shannon
Fotini Giannopoulou-Hotel Manager 於 2023年9月4日的回應
Dear Shannon, Thank you for choosing Charisma Suites for your vacation and for your positive review.We are thrilled to hear that you had an excellent experience during your stay with us.Our team takes great pride in providing top-knotch service, and we are delighted that left a positive impression to you.Our prime location and amaenities are designed to enchance your stay, and we are glad you enjoyed them.We look forward to welcoming you back for another exceptional stay in future.With kind regards, Fotini GiannopoulouHotel Manager
10/10 優異
Teddy
2023年8月21日
Teddy
於 2023 年 8 月住了 2 晚
Fotini Giannopoulou-Hotel Manager 於 2023年9月20日的回應
Dear Teddy, Thank you for choosing Charisma Suites for your vacation and for taking the time to leave us this fantastic five star review!We are thrilled to hear that you had such a positive experience during your stay at our hotel.It is our goal to provide top-notch service and create memorable moments for our guests, and it is wonderful to know that we succeeded in making your stay enjoyable.We look forward to welcoming you back in the future.With kind regards, Fotini GiannopoulouHotel Manager
10/10 優異
Jennifer
2023年8月18日
Jennifer
於 2023 年 8 月住了 2 晚
Fotini Giannopoulou-Hotel Manager 於 2023年9月20日的回應
Dear Jennifer, Thank you for choosing Charisma Suites for your vacation and for taking the time to share your positive experience.We are truly delighted to receive your glowing five star rating.Your feedback means the world to us and it is a great motivation for our team to continue delivering exceptional hospitality.We are looking forward to welcoming you again in our hotel.With kind regards, Fotini GiannopoulouHotel Manager
10/10 優異
Jean-Philippe
伴侶同遊
2023年8月2日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Best place in the world
Jean-Philippe
於 2023 年 7 月住了 1 晚
Fotini Giannopoulou-Hotel Manager 於 2023年8月4日的回應
Dear Jean- Philippe,Thank you for choosing Charisma Suites for your stay and for taking the time to give us this excellent rating.We are delighted to know that you enjoyed our hotel amenities and that you had a fantastic experience with us.The team of Charisma Suites is always doing its best to provide our valuable guests with the best possible experience and to exceed their expectations.We are looking forward to welcoming you again in our property.With kind regards, Fotini GiannopoulouHotel Manager
10/10 優異
Yolanda
2023年7月31日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Mejor opcion en Santorini
El mejor hotel para ver la puesta de sol, no necesitas andar buscando lugar desde horas antes... el servicio y las habitaciones son excelentes!
Yolanda
於 2023 年 7 月住了 1 晚
Fotini Giannopoulou-Hotel Manager 於 2023年8月4日的回應
Dear Yolanda, Thank you for choosing Charisma Suites for your vacation and for taking the time to give us this excellent rating.We are thrilled to know that you enjoyed our hotel amenities and that you found our service exceptional.The sunset view from our hotel is truly something special, and we are delighted that the view from your room and the common areas of the hotel left a positive impression to you. It is our hope that our carefully chosen location and our architectural design that blends with the magic landscape of Caldera offer to our guests a memorable visual.We are looking forward to welcoming you again in our hotel.With kind regards, Fotini GiannopoulouHotel Manager
10/10 優異
Paola
2023年7月29日
Paola
於 2023 年 7 月住了 4 晚
Fotini Giannopoulou-Hotel Manager 於 2023年8月1日的回應
Dear Paola, Thank you for choosing Charisma Suites for your stay and taking the time to give us this excellent rating.We are thrilled to know that your enjoyed our hotel's amenities and we are looking forward to welcoming you again in our property.With kind regards, Fotini GiannopoulouHotel Manger
10/10 優異
Kosuke
2023年7月27日
Kosuke
於 2023 年 7 月住了 1 晚
Fotini Giannopoulou-Hotel Manager 於 2023年8月25日的回應
Dear Kosuke, Thank you for choosing Charisma Suites for your vacation and for taking the time to give us this five star rating.We are thrilled to know that you enjoyed our hotel amenities.We are looking forward to welcoming you again in our property.With kind regards, Fotini GiannopoulouHotel Manager
10/10 優異
Tina
伴侶同遊
2023年7月16日
讚好:整潔度、職員與服務和住宿狀況
We absolutely loved our stay at Charisma Suites. It was the perfect location in Oia away from the crowds and you had more privacy than in other areas of Oia because it was at the end. Our room was upgraded and it was perfect with our own sitting area and hot tub. Never figured out how to turn it on though. The views are incredible!! Breakfast was delivered to your room each morning based on your selections. The ONLY downside was we were at the bottom of the property and had to climb several flights of stairs to go anywhere. It was a little brutal but we did it. Highly recommend.
Tina
於 2023 年 5 月住了 3 晚
Fotini Giannopoulou-Hotel Manager 於 2023年7月27日的回應
Dear Tina, Thank you for choosing Charisma Suites for your stay and for taking the time to give us this excellent rating.We are happy to know that you enjoyed the hotel amenities and we are sorry that you did not enjoy your jetted tub.Our maintainance department is always ready to assist and solve any problems that might occure.We take pride of our views and although Oia is very crowded, our guests can still enjoy their privacy.The hotel is built on the cliff and this special architecture with the stairs is applied in the whole Caldera area.We are looking forward to welcoming you again in our hotel.With kind regards, Fotini GiannopoulouHotel Manager
10/10 優異
Yana
2023年7月9日
讚好:整潔度、職員與服務和住宿狀況
Beautiful hotel with friendly staff.
Yana
於 2023 年 7 月住了 1 晚
Charisma Suites Team 於 2023年7月13日的回應
Dear Yana, Thank you for choosing Charisma Suites and taking the time to give us this excellent review.We are thrilled to know that you enjoyed your stay with us and that you found our hotel beautiful.The team of Charisma Suites is trying always to offer to our guests the best possible service and to exceed their expectations.We are looking forward to welcoming you again in our property.With kind regards, Fotini GiannopoulouHotel Manager
10/10 優異
David
2023年7月9日
David
於 2023 年 7 月住了 3 晚
Fotini Giannopoulou-Hotel Manager 於 2023年7月12日的回應
Dear David, Thank you for choosing Charisma Suites and taking the time to give us this excellent rating.We are looking forward to welcoming you again in our property.With kind regards, Fotini GiannopoulouHotel Manager
10/10 優異
Diane
家人同遊, 伴侶同遊
2023年7月4日
讚好:整潔度、職員與服務和住宿狀況
Charisma Suites is a gem in Oia! The views are beyond amazing and the staff so helpful and friendly. They go out of their way to be helpful. Every interaction with the staff was so genuinely easy. Breakfast is delicious. Truly a memorable stay and would definitely recommend.
Diane
於 2023 年 6 月住了 6 晚
Fotini Giannopoulou-Hotel Manager 於 2023年7月6日的回應
Dear Diane, Thank you for choosing Charisma Suites for your stay, giving us this perfect rating and for recommending our hotel to other travelers.We are thrilled to know that you found our staff amazing. We work constantly to improve our services and create memorable experiences for our guests.We will pass the compliments to the chef and his team for the breakfast.We are looking forward to welcoming you again in our property.With kind regards, Fotini GiannopoulouHotel Manager
10/10 優異
shaun
伴侶同遊
2023年6月22日
讚好:整潔度、職員與服務和住宿狀況
Great location, 2 pools plus some suits have hot tubs which are fabulous. The property is pristine and has amazing views, including of the famous Santorini sunset. Staff are fantastic
shaun
於 2023 年 6 月住了 3 晚
Fotini Giannopoulou-Hotel Manager 於 2023年6月24日的回應
Dear Shaun, Thank you for choosing Charisma Suites for your stay and for taking the time to give us this excellent rate.We are thrilled to know that you enjoyed our hotel amenities and that you found our staff fantastic.Thank you for your recognition of their efforts and it does inspire us to keep raising our levels of service and to offer every guest the best experience.We are looking forward to welcoming you again in our property.With kind regards, Fotini GiannopoulouHotel Manager
10/10 優異
Peter
伴侶同遊
2023年6月21日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Stayed at Charisma for 4 nights...WOW! one of the best Hotel experiences we have ever had. We stayed in one of the private pool suites and it was worth the extra spend, the views are absolutely incredible, perhaps the best in Oia. We could see the sunset perfectly from our terrace as others flocked to the west side of the island to get a glimpse. The staff were incredible, made every effort to ensure our stay was top notch and they delivered in every aspect! The breakfast served on the terrace daily was delicious and enjoying it with those stunning views was priceless. Thank you to the staff at Charisma for an incredible stay!!!
Peter
於 2023 年 6 月住了 4 晚
Fotini Giannopoulou-Hotel Manager 於 2023年6月23日的回應
Dear Peter, Thank you for choosing Charisma Suites for your stay and taking the time to give us this excellent rating.We are glad to know that you enjoyed all the hotel amenities.We will pass through the compliments to our chef and his team regarding the breakfast.We take pride of the location and our sunset views.Our staff aims to provide a truly unique experience to our guests and we are trilled to know that we exceed your expectations.We are looking forward to welcoming you again in our property.With kind regards, Fotini GiannopoulouHotel Manager
10/10 優異
SEBASTIAN
伴侶同遊
2023年6月4日
讚好:整潔度、職員與服務和住宿狀況
Incredible! Highly recommend
SEBASTIAN
於 2023 年 6 月住了 1 晚
Fotini Giannopoulou-Hotel Manager 於 2023年6月7日的回應
Dear Sebastian, Thank you for choosing Charisma Suites for your vacation and taking the time to give us this excellent rating.We are glad to know that you found our property incredible and that you enjoyed your stay.We are looking forward to welcoming you again in our property.With kind regards, Fotini GiannopoulouHotel Manager
10/10 優異
Long
2023年6月3日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Beautiful, clean hotel. Love the pool area and pool service. The staff and management are very professional and friendly and do their best to provide a great experience. Breakfast was delicious and abundant. Room was spacious and clean with amazing sea views. Location is perfect- 5 minutes from the Oia Castle and all the shops and restaurants. Special thank you to the manager, Fay!
Long
於 2023 年 5 月住了 2 晚
Fotini Giannopoulou-Hotel Manager 於 2023年6月7日的回應
Dear Long, Thank you for choosing Charisma Suites for your stay and for this five star review.We are so thrilled to hear that our staff was able to make your experience with us a memorable one and that you enjoyed all the amenities that we offer.We are glad to know that you enjoyed our breakfast. Our Chef and his team are quite passionate about their work.We are looking forward to welcoming you again in our property.With kind regards, Fotini GiannopoulouHotel Manager
10/10 優異
melissa
2023年6月2日
讚好:整潔度、職員與服務和住宿狀況
melissa
於 2023 年 5 月住了 1 晚
10/10 優異
真實旅客
2023年5月31日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Amazing stay
Great stay! Clean with comfy beds and amazing views! Would be great if they have a nespresso machine or electric water kettle.
真實旅客
於 2023 年 5 月住了 3 晚
Fotini Giannopoulou-Hotel Manager 於 2023年6月7日的回應
Der Guest, Thank you for choosing Charisma Suites for your vacation and taking the time to give us this excellent rating.We are delighed to hear that you enjoyed your stay and that the cleanliness of our property and our comfy beds were particular highlights.We take in serious consideration the suggestions of our guests and we are always trying to improve our facilities and be able to offer excellent services.We are looking forward to welcoming you again in our hotel.With kind regards, Fotini GiannopoulouHotel Manager
10/10 優異
KOSTAS
2023年5月26日
KOSTAS
於 2023 年 5 月住了 1 晚
10/10 優異
Sean
2023年5月25日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Sean
於 2023 年 5 月住了 3 晚
Fotini Giannopoulou-Hotel Manager 於 2023年5月26日的回應
Dear Sean, Thank you for choosing Charisma Suites for your vacation and for taking the time to give us this excellent rate.We are glad to know that you enjoyed your stay at our hotel and we are looking forward to welcoming you again in our property.With kind regards, Fotini GiannopoulouHotel Manager
10/10 優異
Tom
2023年5月22日
Tom
於 2023 年 5 月住了 4 晚
Fotini Giannopoulou-Hotel Manager 於 2023年5月27日的回應
Dear Tom, Thank you for choosing Charisma Suites for your stay and for taking the time to give us this excellent rating.We are looking forward to welcoming you again in our hotel.With kind regards, Fotini GiannopoulouHotel Manager
10/10 優異
D Ann
伴侶同遊
2023年5月22日
讚好:整潔度、職員與服務和住宿狀況
Charisma is absolutely gorgeous.!! Our entire stay was magnificent…. Beginning with the fabulous welcome and warmest welcome by the staff.. Faye and Thanos were super!! The room was beyond what we dreamed of..!
D Ann
於 2023 年 5 月住了 1 晚
Fotini Giannopoulou-Hotel Manager 於 2023年5月27日的回應
Dear D Ann, Thank you for choosing Charisma Suites for your vacation and for this fantastic review.We are glad to know that you enjoyed your stay at our hotel and that you found our property fabulous.The team of Charisma Suites is committed to provide high quality services to our guests and we are thrilled to know that we made a good impression to you.We are looking forward to welcoming you again in our property.With kind regards, Fotini GiannopoulouHotel Manager
10/10 優異
Lauren
伴侶同遊
2023年5月2日
讚好:整潔度、職員與服務、設施服務和住宿狀況
The views and staff attentiveness was amazing. We loved staying at Charisma
Lauren
於 2023 年 4 月住了 4 晚
Fotini Giannopoulou-Hotel Manager 於 2023年5月10日的回應
Dear Lauren, Thank you for choosing Charisma Suites for your stay and taking a moment to write your experience and giving us such a positive feedback.We are glad to know that you enjoyed your vacation at our hotel and we are looking forward to welcoming you again.With kind regards, Fotini GiannopoulouHotel Manager
2/10 很差
Amber
家人同遊
2023年4月29日
不滿:住宿狀況
Hotel did not allow us to check in to the property despite having reservation
Amber
於 2023 年 4 月住了 2 晚
Fotini Giannopoulou-Hotel Manager 於 2023年4月29日的回應
Dear Mrs. ChowdharyThank you for taking the time to write this comment.We are really sorry that we were not able to accomodate you in Charisma Suites. Kindly note, that our policy is clearly stated on all sites that due to safety reasons we do not accept children under the age of 13. Although our policy is clearly stated you did not mention that you were travelling with an infant. If we knew this information upon your booking, we would have informed you that we will not be able to accomodate you. But you have choosen, not to notify us. You did it two days before your arrival, and again we explained to you our policy. As mentioned before, for safety reasons but as well as of respect to our other guests that they chosen an adults only property, we had to unfortunately turn down your reservation We consider your rating unfair because we have chosen to respect our policies and our guests. With kind regards, Fotini GiannopoulouHotel Manger
10/10 優異
jing
2023年4月25日
jing
於 2023 年 4 月住了 2 晚
10/10 優異
Eduardo
伴侶同遊
2023年4月18日
讚好:職員與服務、設施服務和住宿狀況
Very clean awesome staff. Will definately stay again!
Eduardo
於 2023 年 4 月住了 2 晚
Fotini Giannopoulou-Hotel Manager 於 2023年4月20日的回應
Dear Eduardo, Thank you for choosing Charisma Suites for your vacation.We highly appreciate you taking the time to share your positive experience with us.We are so delighted that you rate our service as a 5 Star as we strive to provide just that for all our guests.We are looking forward to welcoming you soon in our hotel.With kind regards, Fotini GiannopoulouHotel Manager
10/10 優異
JENNIELYN
家人同遊, 多人同遊
2023年4月16日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Everything is perfect! The room, location, food, service, staff. We couldn’t ask for a better experience! Thank you Charisma Suites. This hotel is luxury at its finest. Free Breakfast everyday at the veranda with the stunning view of the caldera. All of the rooms offer an amazing view of the sunset. It was so magical. I honestly think this is the best hotel in Oia. It’s all worth it.
JENNIELYN
於 2023 年 4 月住了 4 晚
Fotini Giannopoulou-Hotel Manager 於 2023年4月17日的回應
Dear Jennielyn, Thank you for choosing Charisma Suites for your vacation and for your kind words.We work really hard to give our guests the finest experience possible, so comments like yours are truly rewarding to hear.We are pleased to know that you enjoyed your stay with us and we are looking forward to welcoming you again in our property.With kind regards, Fotini GiannopoulouHotel Manager