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史特拉島豪華度假村及 SPA - 只招待成人的評價

5 out of 5
史特拉島豪華度假村及 SPA - 只招待成人
Analipsi, Analipsi, Hersonissos

評價

9.6

完美

10 分評分，優異；254 則評價中有 207 則" "
8 分評分，不錯；254 則評價中有 32 則" "
6 分評分，一般；254 則評價中有 7 則" "
4 分評分，欠佳；254 則評價中有 5 則" "
2 分評分，很差；254 則評價中有 3 則" "

9.8/10 

整潔度

9.6/10 

職員與服務

9.4/10 

設施服務

9.8/10 

住宿狀況

9.2/10 

環保程度

評價

10/10 優異

Daniel

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Everything is exactly as you expect! All of the staff we have interacted with have been the most caring and attentive people I have ever met, especially at the Makuti bar day in day out they even recommended us some films to watch. The pictures of the place you see are exactly what you get. If you are like us and do not often experience people waiting on you hand and foot it’s a surreal experience but something that makes the trip So amazing. The dining experience - just WOW! Food I have never tasted to be so amazing! Always have the lamb medium rare you won’t regret it. Welcome drinks on arrival and they let you enjoy everything how you want to not how they expect you too. I can’t thank everyone enough for my stay it’s been something I’ll never forget and nothing will live up to this. If you have the chance to come - you won’t regret it!!
於 2024 年 4 月住了 3 晚

10/10 優異

Yvonne

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Prachtige accomodatie, goede ontbijt- en dinerbuffetten. Gevarieerd entertainment. Mogelijkheid tot all-inclusive voor niet te veel geld. In de buurt is niet zoveel te doen dus als je er op uit wilt is een auto wel een must.
於 2024 年 4 月住了 1 晚

10/10 優異

Joseph

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
The staff was very friendly and kind. The food was also very good and a lot to choose from.
於 2024 年 4 月住了 3 晚

10/10 優異

Sammy

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Unreal property, with amazing food and staff.
於 2024 年 4 月住了 5 晚

10/10 優異

Gary

於 2024 年 4 月住了 6 晚

10/10 優異

Viola

讚好：整潔度、職員與服務和住宿狀況
於 2023 年 11 月住了 7 晚

10/10 優異

namara

讚好：整潔度、職員與服務和住宿狀況
Definitely recommend Full board package.
於 2023 年 11 月住了 3 晚

10/10 優異

Timothy

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
First time staying at Stella Island and Wow! From start to end the holiday was amazing. Lovely welcome by the front desk staff, check in incredibly smooth with a welcome drink. Staff very attentive, used the in resort a la carte restaurants on 4 of the 5 nights which were all lovely (esp the Mexican and Steak restaurants) staff very friendly, resort is very clean and tidy with staff always cleaning. Lovely atmosphere. Will definitely be returning!
於 2023 年 10 月住了 5 晚

8/10 不錯

Niko

讚好：整潔度和職員與服務
於 2023 年 10 月住了 2 晚

8/10 不錯

Jean

讚好：整潔度、職員與服務和住宿狀況
於 2023 年 9 月住了 9 晚

10/10 優異

Jamie

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
This property was absolutely stunning!! Definitely enjoyed staying here. The rooms were gorgeous, pool was amazing, extremely friendly staff, and they had a nice spa! Overall 5 out of 5. Only thing that was a little disappointing was the beach for the guests. Certainly wasn’t what we expected. Very rocky, and not a great place to enjoy the ocean as there’s walls/barriers right in front of where the Stella Island guests sit. However, not a big deal. We just went to a nearby beach about 20 minutes away via taxi, and it was awesome. This place is gorgeous and we’d highly recommend it.
於 2023 年 8 月住了 6 晚
Georgia 於 2023年9月15日的回應
Dear Jamie,Thank you for your excellent review and your kind words about our stunning resort. We are delighted to hear that you enjoyed your stay with us, including your gorgeous room, the amazing pools, our friendly Team, and the Anassa Spa.We appreciate your understanding regarding the beach situation. It's important to note that we are not a beachfront resort, and we do not advertise ourselves as such. We are glad to hear that you found a nearby beach to your liking.Thank you for highly recommending us, and we look forward to welcoming you back for another fantastic stay in the future!Warm regards,Georgia FragkiadakiGuest Experience Coordinator

10/10 優異

Annaliese

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Great stay. Absolutely no complaints
於 2023 年 8 月住了 3 晚
Georgia 於 2023年9月15日的回應
Dear Annaliese, Thank you so much for your excellent feedback! Best regards, Georgia FragkiadakiGuest Experience Coordinator

10/10 優異

Sophie

讚好：整潔度、職員與服務和住宿狀況
於 2023 年 7 月住了 7 晚
Georgia 於 2023年9月15日的回應
Dear Sophie, Thank you so much for your 5* rating! Best regards, Georgia FragkiadakiGuest Experience Coordinator

6/10 一般

Leena

Given that is a luxury hotel. The room we stayed in was average the TV could not even connect via Bluetooth.
於 2023 年 6 月住了 1 晚
Georgia 於 2023年9月15日的回應
Dear Leena, Thank you for taking the time to share your feedback with us. We are truly discouraged that your impression of your stay was determined by the TV, at a resort with 6 exquisite restaurants, 5 bars, a luxurious Spa, a Waterpark, and a wide array of Sports facilities and more.Should you choose to stay with us again, please do not hesitate to contact our team directly with any concerns or requests. We are committed to making your next visit exceptional in every way.Thank you for choosing us for your stay.Warm regards,Georgia FragkiadakiGuest Experience Coordinator

10/10 優異

Lars

伴侶同遊
讚好：整潔度、職員與服務和住宿狀況
Einfach ein unfassbares gutes Hotel mit exzellenten Serviceangebot. Ideale Steuerung aller Bedürfnisse (Spa, Restaurant, Zimmerservice, ...) über digitale App. Weltklasse! :-)
於 2023 年 7 月住了 8 晚
Georgia 於 2023年9月15日的回應
Dear Lars,Thank you for your wonderful feedback! We're happy to hear that you had a perfect holiday with excellent service offerings. Your kind words mean the world to us.We look forward to welcoming you back for another world-class experience! Warm regards,Georgia FragkiadakiGuest Experience Coordinator

10/10 優異

Robert

於 2023 年 7 月住了 7 晚
Georgia 於 2023年9月15日的回應
Dear Robert, Thank you so much for your excellent feedback! Best regards, Georgia FragkiadakiGuest Experience Coordinator

10/10 優異

John

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
The staff was the nicest and friendliest people I have ever encountered. I love the resort.
於 2023 年 7 月住了 4 晚
Georgia 於 2023年9月15日的回應
Dear John,Thank you for your excellent feedback!It is feedback like yours that truly inspires and motivates our team to continue providing exceptional service and authentic hospitality.Best regards, Georgia FragkiadakiGuest Experience Coordinator

8/10 不錯

Robert

讚好：整潔度、住宿狀況和客房舒適度
Disappointed
於 2023 年 6 月住了 7 晚
Georgia 於 2023年9月15日的回應
Dear Robert, We are sorry to hear you feel this way.Please feel free to reach out to us directly should you have any concerns or questions regarding your stay.Best regards, Georgia FragkiadakiGuest Experience Coordinator

10/10 優異

Tristan

伴侶同遊
讚好：整潔度、職員與服務和住宿狀況
Amenities were amazing. Staff super friendly and accommodating. Food was incredible. Overwater Bungalow is a big recommend.
於 2023 年 6 月住了 9 晚
Georgia 於 2023年9月15日的回應
Dear Tristan,Thank you for your kind words! We're happy to hear that you enjoyed our amazing amenities, experienced the warmth of our friendly and accommodating Ream, and savoured incredible meals.We look forward to welcoming you back for another exceptional stay!Warm regards,Georgia FragkiadakiGuest Experience Coordinator

10/10 優異

Antony

伴侶同遊
讚好：整潔度、職員與服務和住宿狀況
Staff were amazing but it took a long time to get s drink served once ordered. Everything else was great
於 2023 年 5 月住了 14 晚
Georgia 於 2023年9月15日的回應
Dear Antony,Thank you for sharing your positive feedback with us. We're delighted to hear that you found our Team amazing and that you had a great holiday experience.We apologize for the delay, and we appreciate your patience during busier times. We will work on improving our service speed to ensure a more seamless experience for our guests.We hope to have the pleasure of welcoming you back to our resort in the furture!Warm regards,Georgia FragkiadakiGuest Experience Coordinator

10/10 優異

Rotem

於 2023 年 6 月住了 5 晚
Georgia 於 2023年9月15日的回應
Dear Rotem, Thank you so much for your excellent rating! Warm regards, Georgia FragkiadakiGuest Experience Coordinator

10/10 優異

Sharla S.

家人同遊
讚好：整潔度、職員與服務和住宿狀況
This place was amazing. Very clean, modern, staff was extremely friendly and helpful. Everything you would imagine a place like that to be. We definitely didn’t have enough time there. I would like to have used the facilities the entire day of check in even if our room was not ready yet, as we were not able to use them until 3:00 and then not able to use them after check out at 11:00 so it made for a short time period for two days. Also since we did not get to check in until late we were not able to eat at one of the speciality restaurants the first night as they were already booked and then the choices for the second day were limited because of already being booked up.
於 2023 年 5 月住了 2 晚
Georgia 於 2023年9月15日的回應
Dear Sharla S.,Thank you for sharing your excellent feedback! We're delighted to hear that you found our property amazing, clean, and modern and that our committed Team was extremely friendly and helpful.Thank you for choosing to stay with us, and we hope to welcome you back for a longer and even more enjoyable stay in the future.Warm regards,Georgia FragkiadakiGuest Experience Coordinator

8/10 不錯

Olufemi

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Quite a nice quiet place to relax but all inclusive finishes by 11pm and you have to pay for food and drinks between 11pm and 7am which is quite is okay with me with the amount charged for the stay. I was charged separately for using the spa too
於 2023 年 5 月住了 5 晚
Georgia 於 2023年5月31日的回應
Dear Olufemi,Thank you for choosing our resort for your stay in Crete! We are glad to hear that you have enjoyed our tranquil atmosphere and the services provided.Regarding the all-inclusive benefits they apply until 23:00, a policy communicated clearly to our guests to ensure transparency.We would like to clarify that the all-inclusive package only is about food and drinks and not spa services, a well-accepted fact on a worldwide basis. We are happy that you had a relaxing stay with us. We value your feedback and hope to welcome you back to Stella Island in the near future.Best regards, Georgia FragkiadakiGuest Experience Coordinator

10/10 優異

Krupa

伴侶同遊
讚好：整潔度、職員與服務和住宿狀況
We stayed at this property in mid May when the weather was still a little cold and therefore did not get to enjoy the pool and other amenities as we would have liked. Despite that, we had a wonderful time over our few day stay at Stella Island! The staff was incredibly wonderful and the resort was neat and clean and servers were mostly pretty attentive. Our room was cleaned daily. There were shows in the evening, which were a nice form of entertainment since the resort is pretty isolated from everything else. The one day we did go into town, the hotel arranged a taxi for us for a fee of about 50 euro. Some issues we experienced: -Trying to make reservations beforehand at the restaurants... I was told over email that they would not take them beforehand, and when we got there, the staff said I should have made them in advance because no dining except buffet dining was available on the day of our arrival. That being said, when we did get to eat at the specialty restaurants that were open, they were incredibly wonderful! The food was on par fantastic for an all inclusive deal. -I had contacted the hotel to set up transportation from the airport and they never got back to me. That being said, it was easy to find a taxi at the airport. -All inclusive ends at 11pm (for drinks/foods); which is not something we were used to or expected. -Not a huge deal, but we were told there would be a nice surprise for us in our room for our anniversary, but that never really happened.
Georgia 於 2023年9月15日的回應
Dear Krupa, Thank you for taking the time to share your feedback about your stay with us in May. We're pleased to hear that despite the cooler weather, you had a wonderful time.We appreciate your kind words about our Team, the cleanliness of the resort, and the entertainment options provided. It's great to know that you enjoyed our exquisite restaurants and that the culinary experience exceeded your expectations. Please accept our apologies for any mishaps from our side.Thank you for choosing us for your holidays, and we hope to have the opportunity to welcome you back in the future.Warm regards,Georgia FragkiadakiGuest Experience Coordinator

6/10 一般

John

於 2023 年 4 月住了 5 晚
Georgia 於 2023年5月11日的回應
Dear John, Thank you for sharing your review. We are sorry that your stay with us did not meet your expectations and was less than ideal. Could you please provide us with more specific information about what we could improve upon to make your next stay more enjoyable? Your feedback is very important to us and we would like to ensure that we provide the best possible experience for all of our guests.Best regards,Georgia FragkiadakiGuest Experience Coordinator

10/10 優異

Sabrina

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Tolle Anlage!!!
於 2023 年 4 月住了 4 晚
Georgia 於 2023年5月6日的回應
Dear Sabrina,Thank you for taking the time to review your recent stay at Stella Island! We're glad to hear that you enjoyed your time with us and that you were satisfied with the cleanliness, the facilities & services and the amenities of our resort. We hope to welcome you back soon!Best regards, Georgia FragkiadakiGuest Experience Coordinator

2/10 很差

Hanan (CAESAREA)

於 2023 年 4 月住了 4 晚
Georgia 於 2023年9月15日的回應
Dear Hanan, We were truly disheartened to see your rating.Do not hesitate to directly contact us with more details about your experience.Best regards, Georgia FragkiadakiGuest Experience Coordinator

8/10 不錯

Shahar

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
beautiful place , excellent service . food could be better . expected more out of this place . if you dont like ham and sea food , you have almost nothing to eat . spa costs extra ... this hotel is super expensive and shouldn't be charging extra for hot tub .
於 2023 年 4 月住了 1 晚
Georgia 於 2023年5月6日的回應
Dear Shahar,Thank you for choosing our hotel for your recent stay and for sharing your feedback with us. We are delighted to hear that you found our property beautiful and enjoyed our hospitality experience, as well as our amenities and facilities.We are sorry to hear that the food did not meet your expectations and that you were not able to find suitable options for you. We offer a range of culinary experiences across our five thematic restaurants that we are extremely proud of, and we are disheartened that we were unable to provide you with the personalized experience that we are known for. We wish we had the chance to personally oversee any possible solutions to suit your dietary requirements. We will certainly pass along your comments to our team for further review and improvement.Thank you again for your review, and we hope to have the opportunity to welcome you back in the future.Best regards,Georgia FragkiadakiGuest Experience Coordinator

10/10 優異

Dolores

多人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
The customers service was excellent. Nice variety of restaurants though the quality can improve. Excellent drinks & knowledgeable bar men. Clean environment but need to pay more attention to culinary utensils. All in all a fantastic experience and they were very open to correction. The management is amazing.
於 2023 年 4 月住了 4 晚
Georgia 於 2023年5月6日的回應
Dear Dolores,Thank you for taking the time to leave a review of your recent stay at Stella Island. We are delighted to hear that you enjoyed your experience with us, particularly our excellent guest service, the variety of restaurants, and drinks, the knowledgeable bar team, and the cleanliness. We appreciate your feedback on the quality of our restaurants, and we will certainly take this into consideration as we continually strive to improve our services and facilities.If you have any additional thoughts or suggestions, we encourage you to contact us directly at experience@stellahotels.gr . We would love to hear from you and continue to improve our guests' experiences.Thank you for acknowledging our amazing management team, and we hope to welcome you back soon for another fantastic experience.Best regards, Georgia FragkiadakiGuest Experience Coordinator

10/10 優異

Franco

讚好：整潔度、職員與服務、設施服務和住宿狀況

10/10 優異

DESMOND

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Amazing place! Enjoy a birthday trip here with my wife and we thoroughly enjoyed everyday. If ever nesr here, Stella would be the first choice.
於 2022 年 10 月住了 3 晚

10/10 優異

Jasmine

於 2022 年 10 月住了 5 晚

10/10 優異

Laurent

於 2022 年 10 月住了 1 晚

10/10 優異

aharon

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
wonderfull stay/relaxing the service was perfect
於 2022 年 10 月住了 3 晚

4/10 欠佳

Hyunkyung

家人同遊
讚好：整潔度、職員與服務和住宿狀況
不滿：客房舒適度
Good but less than expected
-cons: I clearly requested quite room, but terrible noise made me crazy every night, even after 11 pm. And half board does not mean two meals are free. Some are charged. -pros: Some employees such as waiter in Paraiso and waitress of brunch restaurant (I don't remember the name) were very nice.
於 2022 年 10 月住了 2 晚

8/10 不錯

Sonia

讚好：職員與服務、住宿狀況和客房舒適度
Stay was wonderful the food needs to be more of a variety for all cultures, but overall great staff
於 2022 年 9 月住了 4 晚

10/10 優異

Fabrice

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Magnifique hôtel
Nous n'avons passé qu'une nuit dans cet hôtel en chambre premium avec accès piscine. L'hôtel et la chambre sont magnifiques. En revanche le fait d'avoir une douche et lavabo directement dans la chambre oblige de fermer les doubles rideaux sinon tout ceux qui passent en face de votre chambre voient tout ! Juste une bouilloire plutôt qu'une cafetière ou nespresso est un peu dommage pour un hôtel de standing. Étant en demi-pension nous avons trouvé le buffet du dîner et pdj un peu limités en choix. Tout le personnel est agréable et serviable. En plus si vous voulez vous éclater il y a accès à l'hôtel stella palace et son parc aquatique. Accueil au top avec le voiturier, cocktail d'accueil, check-in en avance... Nous avons regretté de n'y avoir passé qu'une nuit.
於 2022 年 9 月住了 1 晚

6/10 一般

Melissa

多人同遊
Die Poolanlage ist sehr großzügig gestaltet, aber der Service unaufmerksam und teilweise unfreundlich. Wir lagen über 1h am Pool und wurden nicht bedient und es würde erwartet, dass wir den Schirm selbst öffnen. Es gibt genug Sonnenliegen und viele Getränke im All Inclusive. Im Pool sind die Fliesen und Ecken schmutzig. Das Zimmer ist wunderschön gestaltet, aber sparsam eingerichtet, das Bett hat geknarrt, ein Bademantel war komplett eingegangen und hat nicht gepasst und es gab im Bad nur Shampoo, Handseife und eine Bodylotion. Das Badezimmer ist offen und man hat eine gigantische Dusche und großen Balkon. Uns hat ein Ganzkörperspiegel gefehlt und eine Fernbedienung für die Klimaanlage. Das Abendprogramm war super und das Essen Shisha auch lecker. Allgemein ist das Essen durchschnittlich und leider nichts besonderes! Es ist sehr schade bei diesem Preis so viele Mängel feststellen zu müssen! Wir empfehlen das Hotel keinem weiter! Es ist definitiv kein luxury Resort.
於 2022 年 9 月住了 1 晚

8/10 不錯

Igal

讚好：整潔度、住宿狀況和客房舒適度
Good but less than expected
The place is huge and looks very nice. Rooms are very large and comfort. On the other hand, the hotel is a bit too big and with many guests so sometimes the service lacks. I had a half board reservation and so they let you eat only in the main restaurant. I was disappointed of the food quality in the main restaurant (mainly dinner) and as well of the lunch in the meat restaurant (with extra cost).
於 2022 年 9 月住了 1 晚

8/10 不錯

smadar

於 2022 年 9 月住了 1 晚

10/10 優異

lidor

於 2022 年 9 月住了 3 晚

10/10 優異

Mohammad

於 2022 年 8 月住了 2 晚

10/10 優異

YARON

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
great srvice
於 2022 年 8 月住了 1 晚

10/10 優異

edi

於 2022 年 8 月住了 2 晚

10/10 優異

April

於 2022 年 7 月住了 11 晚

10/10 優異

Isabel

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Perfect stay with super friendly staff and great food
於 2022 年 7 月住了 6 晚

10/10 優異

Or

多人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2022 年 7 月住了 3 晚

10/10 優異

Alina

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Eine wahres Urlaubsparadies. Angefangen vom Services, der jederzeit zur Verfügung steht aber nie aufdringlich ist. Die Anlagen ist schön angelegt und lädt ein die Seele baumeln zu lassen.
於 2022 年 7 月住了 5 晚

10/10 優異

Sébastien

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Magnifique hôtel pour un séjour de rêve
Très bon séjour, hôtel magnifique et très bon service. Buffet de grande qualité. Pour atteindre la perfection: -Petite réfection des douches -Interdire la « réservation » des sièges de la piscine -Meilleure isolation phonique des chambres pour éviter d’entendre les avions
於 2022 年 7 月住了 1 晚

10/10 優異

AHARON

於 2022 年 7 月住了 1 晚